key MERCEDES-BENZ GLB SUV 2019 User Guide

Problems with KEYLESS-GO
Problem
Possible causes/consequences and M
MSolutions
Yo u can no lon ger lock or unlock the
ve hicle using KEYLESS-GO. Po
ssible causes:
R The key functions ha vebeen deactivated (/ page84).
R The key bat tery iswe ak or dischar ged.
R There is inter fere nce from a po werful radio signal source.
R The key is faulty. #
Activate theke y functions (/ page84). #
Check the battery using the indicator lamp and replace if necessary (/ page84). #
Use the emer gency keyto unlo ckor lock theve hicle (/ page84). #
Have theve hicle and keych ecked at a qualified specialist workshop. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. 90
Opening and closing

#
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds.
When theve hicle is loc ked automatically, the
indicator lamp in button 2lights up. In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R Ifth eve hicle is being tested on a roller dyna‐
mome ter. Locking/unlocking
theve hicle with the
emer gency key Locking/unlocking
the driver's door with the
emer gency key
% Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. Opening and closing
91

#
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Locking
the front passenger door and rear
doors with th e emergency key #
Insert a suitable object, e.g. the emer gency
ke y,into opening 1onthe door loc k. #
Tolock the left-hand side of theve hicle:
turn the emer gency key anti-clo ckwise as far
as it will go. #
Tolock theright-hand side of theve hicle:
turn the emer gency key clo ckwise as far as it
will go.
If th e loc ked door is then closed, it can no longer
be opened from outside. Load compartment
Opening
the tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. 92
Opening and closing

*
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. Yo
u ha vethefo llowing options for opening
the tail gate: #
Pull theta ilgate handle. #
Vehicles with HANDS-FREE ACCESS: use
yo ur foot to kick below the bumper
(/ page 96). Ve
hicles with an EASY -PAC K tailgate #
Pull there mo teopening switch 1forthe
ta ilgate. #
Press and hold thep button on thekey. #
Ifth eta ilgate is unloc ked, pull theta ilgate
handle and release it again immediatel y. #
For a tailgate stopped in an intermediate
position, pull it upwards and release it as
soon as it starts toopen.
The tailgate is equipped with an automatic
obstruction de tection function. If a solid object
bloc ksorrestricts theta ilgate during automatic
opening, this process will be stopped. The auto‐
matic obstruction de tection function is only an
aid. It is not a substitu teforyo ur attentiveness
when you are opening theta ilgate. Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. Opening and closing
93

#
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle.
To close the tailgate, thefo llowing options
are available: #
Pull theta ilgate down wards with the handle
and let it drop into the loc k.
Ve hicles with an EASY -PAC K tailgate &
WARNING Risk of becoming trapped
du ring au tomatic closing of theta ilgate
Pa rts of the body could become trapped dur‐
ing automatic closing of theta ilgate. More‐
ove r,people, e.g. children, may be standing
in the closing area or may enter the closing
area during the closing process. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process. Use one of
thefo llowing options tostop the
closing process:
R press thep button on thekey.
R press or pull there mo teoperating switch
on the driver's door.
R press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper.
To close the tailgate, thefo llowing options
are available: #
Pull theta ilgate down wards slightly. Release
it as soon as it begins toclose. #
Switch on the po wer supp lyor the ignition. #
Press there mo teoperating switch 1forthe
ta ilgate. 94
Opening and closing

#
Press the closing button 1ontheta ilgate.
Ve hicles with KEYLESS-GO #
Press the locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey
(with theke y in the vicinity of theve hicle). Ve
hicles with HANDS-FREE ACCESS #
Make a kicking mo vement with your foot
below the bumper (/ page 96).
Au tomatic reve rsing function for the tail gate
The tailgate is equipped with automatic obstruc‐
tion de tection wi threve rsing function. If a solid
object bloc ksorrestricts theta ilgate when it is
automatically closing, theta ilgate will automati‐
cally open again slightly. Automatic obstruction
de tection wi threve rsing function is only an aid.
It is not a substitute foryo ur attentiveness when
yo u are closing theta ilgate. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function does not react:
R tosoft, light and thin objects, e.g. fingers.
R overth e last 8 mm of the closing path.
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. #
When closing, ma kesure that no body
parts are in the closing area.
If someone is trapped:
R press thep button on theke y,or
R press or pull there mo teoperating switch
on the driver's door, or
R press the closing or locking button on the
ta ilgate, or
R Pull theta ilgate handle. Opening and closing
95

HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate by
per form ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternately. Obser
vethe no tes when opening (/ page 92)
and closing (/ page 93)theta ilgate.
% Twowa rning tones sound when thetai lgate
is opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEVehicle damage due tounin ten‐
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
th at theke y located is at least 3 m aw
ay from theve hicle in such situa‐
tions. When making
the kicking mo vement, make sure
th at your feet are firm ly on the ground, other‐
wise you could lose your balance, e.g. on ice.
Obser vethefo llowing no tes:
R The key is behind theve hicle.
R Stand at least 30 cm away from theve hicle
while per form ing the kicking mo vement.
R Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slowl y.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 96
Opening and closing

1
Detection range of the sensors
If se veral consecutive kicking mo vements are
not successful, waitte n seconds.
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing cases:
R The area around the sensor is dirty, e.g. due
to road salt or sn ow.
R The kicking mo vement is made using a pros‐
th etic leg. The
tailgate can open or close unin tentional lyin
th efo llowing situations:
R If a person's arms or legs are moving in the
sensor de tection range, e.g. when polishing
th eve hicle or picking up objects.
R If objects are mo ved or placed behind the
ve hicle, e.g. tensioning stra ps or luggage.
R If clamping stra ps, tarp aulins or other co ver‐
ings are pulled overth e bumper.
R If a pr otective mat with a length reaching
ove rth e boot sill down into the de tection
ra nge of the sensors is used.
R Ifth e pr otective mat is not secured cor rectl y.
R When working on the trailer hitch, trailers or
re ar bicycle rack s.
Deactivate theke y functions ( /page 84) or do
not car rytheke y about your person in such sit‐
uations. Limiting
the opening angle of the tailgate Ac
tivating the opening angle limiter
Yo u can limit the opening angle of theta ilgate in
th eto p half of its opening range toappr ox‐
imately 20 cm before the end position. #
Stop the opening procedure of theta ilgate at
th e desired position. #
Press and hold the closing button on theta il‐
ga te until you hear a sho rtacoustic signal.
The opening angle limiter will be activated.
The tailgate will then stop in thestored posi‐
tion when opened.
To open thetai lgate full y,pull the handle on the
outside of theta ilgate again af ter it has stopped
automaticall y.
Deactivating the opening angle limiter #
Press and hold the closing button on theta il‐
ga te until two sho rtacoustic signals sound. Un
locking the tailgate with the emer gency
key #
Foldthere ar seat backrest forw ard. Opening and closing
97

#
Remo vethe load compartment co ver
( / page 136). #
Insert the emer gency key2 into the open‐
ing 1inthe trim and push it in.
The tailgate will be unloc ked. Side windo
ws Opens and closes
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts
could be trapped in the closing area in the
process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate theove rride feature forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. Re
quirements:
R The po wer supply or the ignition is switched
on. 98
Opening and closing

Ve
hicles with a sliding sunroof: the side win‐
do ws will be closed comple tely if the sliding sun‐
ro of is open.
If th e side windo wsare obstructed during auto‐
matic closing, the side window concerned will
open again slightl y.The automatic function for
th e sliding sunroof and the side windo wswill
th en be deactivated. Con
venience opening (ventilating theve hicle
before starting a journey) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if
somebody becomes trapped. #
Press and hold theÜ button on thekey.
The following functions are per form ed:
R The vehicle is unloc ked
R The side windo wsare opened.
R The pano ramic sliding sunroof is opened.
R The seat ventilation of the driver's seat is
switched on.
% Ifth ero ller sunblinds of the panoramic slid‐
ing sunroof are closed, thero ller sunblinds
are opened firs t. #
Tointer rupt convenience opening: release
th eÜ button. #
Tocontinue con venience opening: press
and hold theÜ button again. Con
venience closing (closing theve hicle
from outside) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
dow and the sliding sunroof. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, ma kesure that no body
parts are in the closing area. #
Press and hold theß button on thekey.
The following functions are per form ed:
R The vehicle is loc ked.
R The side windo wsare closed.
R The pano ramic sliding sunroof is closed. #
Tointer rupt convenience closing: release
th eß button. #
Toclose thero ller sunblinds: press and
hold theß button again. 100
Opening and closing