ECO mode MERCEDES-BENZ GLC 2017 User Guide

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position ] .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position [ or ^ .
If [ is selected, the transmission shifts to second gear; if ^ is
selected, the transmission shifts to reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position Z or
G ) if R
the electrical parking brake is being tested
using a dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with148
Refueling
Driving and parking

The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
C
Acceleration (evaluation of all accel-
eration processes): R
the outer area fills up and the inner
area lights up green: moderate
acceleration, especially at higher
speeds R
the outer area empties and the
inner area is gray: sporty acceler-
ation
D
Coasting (evaluation of all decelera-
tion processes): R
the outer area fills up and the inner
area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes. R
the outer area empties and the
inner area is gray: frequent heavy
braking

Important safety notes
G WARNIN G
When th e vehicl e is bein g lowered, people
could become trapped if their limb s are
between th e vehicl e body and th e wheels or
underneat h th e vehicle. Ther e is a ris k of
injury.
Mak e sur e no on e is underneat h th e vehicl e or
in th e immediat e vicinity of th e whee l arches
when th e vehicl e is bein g lowered.
i If on e of th e door s is open , th e vehicl e is no t
lowered.
Vehicle level Setting the ra ised vehicle level
It is possible to choos e between th e "Normal"
and "Raised " vehicl e levels belo w a spee d of
50 mph (80 km/h). Selec t th e "Normal" setting
for normal road surfaces and "Raised " for driving
wit h snow chain s or on particularly poor road
surfaces. Your selection remain s store d eve n if
you remove th e SmartKey from th e ignition lock.X
Start th e engine.
If indicator lamp D is no t lit :X
Press butto n C .
Indicato r lamp D lights up. The vehicl e is
raised by 0. 6 in (15 mm ) comp ared to the
normal level.
The Vehicle Rising
message appears on
the multifunction display.
i The message disappears after ten seconds,
irrespective of the level reached. If necessary,
the vehicle is raised further. The "Raised level" setting is canceled if you: R
drive faster than 75 mph (120 km/h) R
drive for approximately three minutes at a
speed above 50 mph (80 km/ h)
The "Raised level" remains active when you are
not driving within these speed ranges.
Setting the normal vehicle level X
Start the engine.
If indicator lamp D is lit: X
Press button C .
Indicator lamp D goes out. The vehicle is
adjusted to the height of the currently selec-
ted drive program ( Y
page 139).
Suspension tuning General notes The Adaptive Damping System automatically
controls the calibration of the dampers.
The damping is tuned individually to each wheel
and depends on: R
your driving style, e.g. sporty R
the road surface condition, e.g. bumps R
your individual selection, i.e. sports or com-
fort
Your selection remains stored even if you
remove the SmartKey from the ignition lock.
Sports tuning In the "Sport" and "Sport Plus" drive programs,
the firmer suspension setting ensures even bet-
ter contact with the road. Select this mode when
employing a sporty driving style, e.g. on winding
country roads. X
Select the S or S+ drive program with the
DYNAMIC SELECT switch ( Y
page 139).
The vehicle is lowered by 0.6 in (15 mm) com-
pared to the normal level.
Each time you restart the engine, the vehicle is
raised to normal level again and drive program C
is activated. For further information about start-
ing the engine, see ( Y
page 133).
Comfort tuning
In the "Eco" and "Comfort" drive programs, the
driving characteristics of your vehicle are more
comfortable. Therefore, select this mode if you
favor a more comfortable driving style. SelectDriving systems 173
Driving and parking Z

you use th e proper siz e and typ e (summer or
winte r tires).
Vehicles equipped wit h MOExtended tires are
no t equipped wit h a TIREFI T ki t at th e factory. It
is therefor e recommended that you additionally
equip your vehicl e wit h a TIREFI T ki t if you moun t
tires that do no t feature run-flat properties, e.g.
winte r tires . A TIREFI T ki t may be obtained from
a qualified specialist workshop .
Impor tant safety notes
G WARNIN G
Whe n drivin g in emergenc y mode, th e drivin g
characteristics deteriorate , e.g. when corner-
ing, accelerating quickl y and when braking.
There is a ris k of an accident.
Do no t exceed th e state d maximum speed.
Avoid abrup t steerin g and drivin g maneuvers ,
and drivin g ove r obstacles (curbs , potholes,
off-road). This applies in particular to a laden
vehicle.
Stop drivin g in emergenc y mod e if:R
you hear bangin g noises .R
th e vehicl e start s to shake.R
you see smok e and smell rubber.R
ES P ®
is intervenin g constantly.R
there are tears in th e sidewalls of th e tire.
Afte r drivin g in emergenc y mode, hav e th e
whee l rim s checke d at a qualified specialist
workshop wit h regard to their further use. The
defective tire mus t be replaced in every case.
TIREFIT kit
Impor tant safety notesTIREFI T is a tire sealant .
You can use TIREFI T to seal punctures of up to
0.16 in (4 mm), particularl y those in th e tire
tread. You can use TIREFI T at outside tempera-
tures down to

Important safety notes
G WARNIN G
If wheels and tires of th e wrong siz e are used,
th e whee l brakes or suspension component s
may be damaged. Ther e is a ris k of an acci-
dent.
Always replace wheels and tires wit h those
that fulfill th e specification s of th e original
part .
When replacing wheels, mak e sur e to use th e
correct: R
designation R
model
When replacing tires , mak e sur e to use th e
correct: R
designation R
manufacturer R
model
G WARNIN G
A flat tire severely impairs th e driving , steer -
ing and braking characteristics of th e vehicle.
Ther e is a ris k of accident.
Tires without run-flat characteristics :R
do no t driv e wit h a flat tire.R
immediately replace th e flat tire wit h your
emergenc y spar e whee l or spar e wheel, or
consult a qualified specialist workshop.
Tires wit h run-flat characteristics :R
pay attention to th e information and warn -
ing notice s on MOExtended tires (tire s wit h
run-flat characteristics).
Accessories that are no t approve d for your vehi-
cle by Mercedes-Ben z or are no t bein g used cor-
rectl y can impair th e operating safety.
Before purchasing and usin g non-approve d
accessories, visit a qualified specialist work-
sho p and inquire about :R
suitabilit yR
legal stipulation sR
factory recommendation s Further information regarding wheels and tires
can be foun d under "Wheel/tire combinations"
( Y
page 360).
You can ask for information regarding permitte d
wheel-tire combination s at an authorize d
Mercedes-Ben z Center.
Information on tire pressur e can be found:R
on th e Tir e and Loading Information placard
on th e B-pillar on th e driver' s side
( Y
page 346) R
in th e tire pressur e table in th e fuel filler flap
( Y
page 339) R
under "Tir e pressure" ( Y
page 339)
Operation
Information on driving Chec k th e tire pressur e when th e vehicl e is
heavily laden and adjust prio r to a trip.
While driving , pay attention to vibrations, noises
and unusual handlin g characteristics , e.g. pull-
ing to on e side . This may indicat e that th e
wheels or tires are damaged. If you suspec t that
a tire is defective, reduce your spee d immedi-
ately. Stop th e vehicl e as soo n as possible to
chec k th e wheels and tires for damage. Hidden
tire damag e could also be causing th e unusual
handlin g characteristics . If you fin d no sign s of
damage, hav e th e tires and wheels checke d at a
qualified specialist workshop.
When parking your vehicle, mak e sur e that th e
tires do no t get deformed by th e cur b or other
obstacles. If they canno t be avoided, driv e ove r
obstacles suc h as curbs slowly and at an obtuse
angle. Otherwise, you may damag e th e wheels
or tires .
Regular checking of wheels and tires
G WARNIN G
Damaged tires can caus e tire inflation pres-
sur e loss . As a result , you could lose control of
your vehicle. Ther e is a ris k of accident.
Chec k th e tires regularly for sign s of damag e
and replace any damaged tires immediately.
Chec k wheels and tires for damag e at least once
a month . Chec k wheels and tires after driving336
Operation
Wheels and tires

Components and service products must match.
On ly use products recommended by Mercedes-
Benz. Damage whic h is caused by the use of
products whic h have not been recommended is
not covered by the Mercedes-Benz warranty or
good will gestures. Products appr oved by
Mercedes-Benz are list ed in th is Operator's
Manual in the appropriate section.
In formation on tested and appr oved products
can be obtained at a Mercedes-Benz Service
Center or on the In ternet at
http:/ /be vo.mercedes-benz.co m.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers: R
MB-Freigabe (e.g. MB-Freigabe 229.51) R
MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB
229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example: R
0 W-30 R
5 W-30 R
5 W-40
Fuel
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
Tank capacity Model Total capacity
GLC 300 d 4MATIC
13.2 US gal
(50.0 l)
All other models
17.4 US gal
(66.0 l)
Model Of which
reserve
All models
Approx.
1.8 US gal (7.0 l)
Gasoline
Fuel grade
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Only refuel using unleaded premium grade
gasoline with at least 91 AKI/95 RON.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.Service products and filling capacities 365
Technical data Z

Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the replace-
ment confirmed in the Maintenance Booklet.
Comply with the important safety notes for ser-
vice products when handling coolant
( Y
page 364).
The coolant is a mixture of water and anti-
freeze/corrosion inhibitor. It performs the fol-
lowing tasks: R
Anti-corrosion protection R
Antifreeze protection R
Raising the boiling point
If the coolant has antifreeze protection down to
-35 ‡ (-37 †), the boiling point of the coolant
during operation is approximately 266 ‡
(130 †).
The antifreeze concentrate/corrosion inhibitor
concentration in the engine cooling system
should: R
be at least 50%. This will protect the engine
cooling system against freezing down to
approximately -35 ‡ (-37 †). R
not exceed 55% (antifreeze protection down
to -49 ‡[ -45 †]) . Otherwise , hea t will no t be
dissipated as effectively.
Mercedes-Ben z recommends an antifreeze/
corrosion inhibitor concentrat e in accordance
wit h MB Specification s fo r Servic e Products
310.1.
i Whe n th e vehicle is first delivered, it is filled
wit h a coolan t mixture that ensures adequat e
antifreez e an d anti-corrosio n protection .
i The coolan t is checke d wit h ever y mainte-
nanc e interval at a qualifie d specialis t work-
shop.
Filling capacities
Model Capacity
GLC 300 d 4MATIC
10.6 US qt (10.0 l)
Mercedes-AMG
GLC 43 4MATIC 12.2 US qt (11.5 l)
Al l ot her models
9.5 US qt (9.0 l) Windshield washer system
Important safety notes
G WARNING
Windshield washer concentrate could ignite if
it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB
WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
! Only MB SummerFit and MB WinterFit
washer fluid should be mixed together. The
spray nozzles may otherwise become
blocked.
Do not use distilled or de-ionized water. Other-
wise, the level sensor may give a false reading.
When handling washer fluid, observe the impor-
tant safety notes on service products
( Y
page 364).
At temperatures above freezing: X
Fill the washer fluid reservoir with a mixture of
water and windshield washer fluid, e.g. MB
SummerFit.
Add 1 part MB SummerFit to 100 parts water.
At temperatures below freezing: X
Fill the washer fluid reservoir with a mixture of
water and washer fluid, e.g. MB WinterFit.
For the correct mixing ratio refer to the infor-
mation on the antifreeze reservoir.
i Add windshield washer fluid, e.g. MB Sum-
merFit or MB WinterFit, to the washer fluid all
year round.
Climate control system refrigerant
Important safety notes
The climate control system of your vehicle is fil-
led with refrigerant R ‑ 134a.
The instruction label regarding the refrigerant
type used can be found on the radiator cross
member.Service products and filling capacities 369
Technical data Z