change time MERCEDES-BENZ GLC 2017 Owner's Manual

The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away. X
Drive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a
standstill when the vehicle approaches the
rear border of the parking space.
Maneuvering may be required in tight parking
spaces.
The Park Assist Active Select R Observe
Surroundings message appears in the multi-
function display.
As soon as the parking procedure is complete,
the Park Assist Switched Off message
appears and a warning tone sounds. The vehicle
is now parked.
The vehicle is kept stationary without the driver
having to depress the brake pedal. The braking
effect is canceled when you depress the accel-
erator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake applica-
tions. When Active Parking Assist is finished,
you must steer and brake again yourself.
PARKTRONIC is still available.
Parking tips: R
The way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Active Parking Assist
guides you too far into a parking space, or not
far enough into it. In some cases, it may also
lead you across or onto the curb. If necessary,
you should cancel the parking procedure with
Active Parking Assist. R
You can also preselect transmission position
[ . The vehicle redirects and does not drive
as far into the parking space. Should the
transmission change take place too early, the
parking procedure will be canceled. A sensi-
ble parking position can no longer be ach-
ieved from this position. Exiting a parking space In order that Active Parking Assist can support
you when you exit the parking space: R
the border of the parking space must be high
enough at the front and the rear. A curb is too
small, for example. R
the border of the parking space must not be
too wide. Your vehicle can be maneuvered
into a position at a maximum of 45° to the
starting position in the parking space. R
a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Active Parking Assist can only assist you with
exiting a parking space if you have parked the
vehicle parallel to the direction of travel using
Active Parking Assist.
i If PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst the
vehicle exits the parking space. You are
responsible for braking in good time. X
Start the engine. X
Release the electric parking brake. X
Switch on the turn signal in the direction you
are pulling away. X
Shift the transmission to position [ or ^ .
The Start Park Assist? Yes: OK No: 8
message appears on the multifunction dis-
play. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To exit a parking space using Active Park-
ing Assist: press the v button on the mul-
tifunction steering wheel.
The Park Assist Active Accelerate
and Brake Observe Surroundings mes-
sage appears on the multifunction display. X
Let go of the multifunction steering wheel. X
Pull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/ h) when exiting a park-
ing space. Otherwise Active Parking Assist
will be canceled. X
Depending on the message or as required,
shift the transmission to position [ or ^ .
Active Parking Assist immediately steers in
the other direction. The Park Assist
Active Accelerate and Brake ObserveDriving systems 181
Driving and parking Z

R
if there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter R
if the camera lens is dirty or obstructed
Observe the notes on cleaning
( Y
page 316) R
if the rear of your vehicle is damaged. In this
case, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, rear bicycle rack).
The rear view camera is protected from rain-
drops and dust by means of a flap. When the rear
view camera is activated, this flap opens.
The flap closes again when: R
you have finished the maneuvering process R
you switch off the engine R
you open the cargo compartment
Observe the notes on cleaning ( Y
page 316).
For technical reasons, the flap may remain open
briefly after the rear view camera has been
deactivated.
Activating/deactivating the rear view
camera
X
To activate: make sure that the Activa‐
tion by R gear function is selected in the
multimedia system (see the Digital Operator's
Manual). X
Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process. X
To switch the function mode for vehicles
with trailer tow hitch: using the controller,
select symbol C for the "Reverse parking"
function or symbol D for "Coupling up a
trailer".
The symbol of the selected function is high-
lighted. X
To deactivate: shift the transmission to posi-
tion ] .
or X
Drive forwards at a speed greater than 7 mph
(12 km/h).
Multimedia display The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions: R
very close to the rear bumper R
under the rear bumper R
in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.Driving systems 183
Driving and parking Z

360° camera
General notes The 360° camera is a system consisting of four
cameras.
The system processes images from the follow-
ing cameras: R
Rear view camera R
Front camera R
Two side cameras in the exterior mirrors
The cameras cover the immediate surroundings
of the vehicle. The system supports you, for
example when parking or if vision is restricted at
an exit.
You can show images from the 360° camera in
full-screen mode or in seven different split-
screen views on the multimedia system. A split-
screen view also includes a top view of the vehi-
cle. This view is calculated from the data sup-
plied by the installed cameras (virtual camera).
The seven split-screen views are: R
Top view and picture from the rear view cam-
era (130° viewing angle) R
Top view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle) R
Top view and enlarged rear view R
Top view and enlarged front view R
Top view and trailer view (vehicles with trailer
tow hitch) R
Top view and images from the rear-facing side
cameras (rear wheel view) R
Top view and images from the forward-facing
side cameras (front wheel view)
When the function is active and you shift the
transmission from [ or ^ to \\ , the guide
lines are hidden in the multimedia system.
When you change between transmission posi-
tions [ and ^ , you see the previously selec-
ted front or rear view.
Distances measured by PARKTRONIC will also
be optically displayed: R
in split screen view as red or yellow brackets
around the vehicle icon in the top view, or R
at the bottom right as red or yellow brackets
around the vehicle symbol in full-screen mode
The line thickness and color of the brackets
show how far the vehicle is from an object. R
yellow brackets with thin lines: PARKTRONIC
is active R
yellow brackets with normal lines: an object is
present in close range of the vehicle R
red line: an object is present in the immediate
close range of the vehicle
Important safety notes The 360°camera is only an aid and may show a
distorted view of obstacles, show them incor-
rectly or not at all. The 360°camera is not a
substitute for attentive driving.
You are always responsible for safe maneuver-
ing and parking. Make sure that there are no
persons, animals or objects in the maneuvering
area while maneuvering and parking in parking
spaces.
You are always responsible for safety, and must
always pay attention to your surroundings when
parking and maneuvering. This applies to the
areas behind, in front of and beside the vehicle.
You could otherwise endanger yourself and oth-
ers.
The 360° camera will not function or will func-
tion in a limited manner: R
if the doors are open R
if the exterior mirrors are folded in R
if the tailgate is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the cameras are exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) R
if the camera lenses fog up, e.g. when driving
into a heated garage in winter, causing a rapid
change in temperature R
if the camera lenses are dirty or covered R
if the vehicle components in which the cam-
eras are installed are damaged. In this case,
have the camera position and setting checked
at a qualified specialist workshop
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage to
objects or the vehicle.
The guide lines in the multimedia system display
show the distances to your vehicle. The distan-
ces only apply to road level.
In trailer mode, the guide lines are shown at the
level of the trailer tow hitch.Driving systems 187
Driving and parking Z

This function is available in the range between
40 mph and 120 mph (60 km/ ha nd 200 km/h).
A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of
intermittent vibration in the steering wheel for
up to 1.5 seconds.
Important safety notes
G WARNING
Lane Keeping Assist may not always clearly
recognize lane markings.
In this case, Lane Keeping Assist may: R
give an unnecessary warning R
not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and stay in lane, in particular if
warned by Lane Keeping Assist.
G WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is
a risk of an accident.
You should always steer, brake or accelerate
yourself, in particular if warned by Lane Keep-
ing Assist.
Lane Keeping Assist can neither reduce the risk
of an accident if you fail to adapt your driving
style nor override the laws of physics. Lane
Keeping Assist cannot take into account the
road, traffic and weather conditions. Lane Keep-
ing Assist is merely an aid. You are responsible
for the distance to the vehicle in front, for vehi-
cle speed, for braking in good time and for stay-
ing in your lane.
The Lane Keeping Assist does not keep the vehi-
cle in the lane.
The system may be impaired or may not function
if: R
there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,
fog or spray R
there is glare, e.g. from oncoming traffic, the
sun or reflection from other vehicles (e.g. if
the road surface is wet) R
the windshield is dirty, fogged up, damaged or
covered, for instance by a sticker, in the vicin-
ity of the camera R
there are no, several or unclear lane markings
for a lane, e.g. in areas with road construction
work R
the lane markings are worn away, dark or cov-
e red up, e.g. by dirt or snow R
the distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted R
the lane markings change quickly, e.g. lanes
branch off, cross one another or merge R
the road is narrow and winding R
there are highly variable shade conditions on
the roadway
Activating/deactivating Lane Keeping
Assist
X
To activate: press button D .
Indicator lamp C lights up. The Lane Keep‐
ing Assist On message appears in the mul-
tifunction display. If all conditions have been
satisfied, there may be a warning.
If you drive at speeds above 40 mph
(60 km/h) and lane markings are detected,
the lines in the assistance graphics display
( Y
page 219) are shown in green. Lane Keep-
ing Assist is ready for use. X
To deactivate: press button D .
Indicator lamp C goes out. Lane Keeping
Assist is deactivated. The Lane Keeping
Assist Off message appears in the multi-
function display.
Selecting Standard or Adaptive setting X
In the DriveAssist menu on the on-board
computer, select the Lane Keeping Assist
function ( Y
page 221). X
Select Standard or Adaptive .
Standard196
Driving systems
Driving an d parking

When Standard is selected, no warning vibra-
tion occurs if: R
you switch on the turn signals. In this event,
the warnings are suppressed for a certain
period of time. R
a driving safety system intervenes, e.g. ABS,
BAS or ESP ®
.
Adaptive
When Adaptive is selected, no warning vibra-
tion occurs if: R
you switch on the turn signals. In this event,
the warnings are suppressed for a certain
period of time. R
a driving safety system intervenes, e.g. ABS,
BAS or ESP ®
.R
you accelerate hard, e.g. kickdown. R
you brake hard. R
you steer actively, e.g. swerve to avoid an
obstacle or change lanes quickly. R
you cut the corner on a sharp bend.
In order that you are warned only when neces-
sary and in good time if you cross the lane mark-
ing, the system recognizes certain conditions
and warns you accordingly.
The warning vibration occurs earlier if: R
you approach the outer lane marking on a
bend. R
the road has very wide lanes, e.g. a highway. R
the system detects solid lane markings.
The warning vibration occurs later if: R
the road has narrow lanes. R
you cut the corner on a bend.
Driving Assistance PLUS package
General notes The Driving Assistance PLUS package consists
of DISTRONIC PLUS ( Y
page 164), Active Blind
Spot Assist ( Y
page 197) and Active Lane Keep-
ing Assist ( Y
page 200).
Active Blind Spot Assist
General notes
Active Blind Spot Assist uses a radar sensor
system, pointed toward the rear of the vehicle,
to monitor the area to the sides of the vehicle
which the driver is unable to see. A warning lamp lights up in the exterior mirrors and draws your
attention to vehicles detected in the monitored
area. If you then switch on the corresponding
turn signal to change lane, you will also receive
an optical and audible warning. If a risk of lateral
collision is detected, corrective braking may
help you avoid a collision. Before a course-cor-
recting brake application, Active Blind Spot
Assist evaluates the space in the direction of
travel and at the sides of the vehicle. For this,
Active Blind Spot Assist uses the forward-facing
radar sensors.
Active Blind Spot Assist supports you from a
speed of approximately 20 mph (30 km/h).
Important safety notes Active Blind Spot Assist is only an aid and is not
a substitute for attentive driving.
G WARNING
Active Blind Spot Assist does not react to: R
vehicles overtaken too closely on the side,
placing them in the blind spot area R
vehicles which approach with a large speed
differential and overtake your vehicle
As a result, Active Blind Spot Assist may nei-
ther give warnings nor intervene in such sit-
uations. There is a risk of an accident.
Always observe the traffic conditions care-
fully, and maintain a safe lateral distance.
i USA only: This device has been approved by
the FCC as a "Vehicular Radar System". The
radar sensor is intended for use in an auto-
motive radar system only. Removal, tamper-
ing, or altering of the device will void any war-
ranties, and is not permitted by the FCC. Do
not tamper with, alter, or use in any non-
approved way.
Any unauthorized modification to this device
could void the user's authority to operate the
equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device.Driving systems 197
Driving and parking Z

If you select the reverse gear, Active Blind Spot
Assist is not operational.
The brightness of the warning lamps is auto-
matically adapted to the brightness of the sur-
roundings.
When Active Blind Spot Assist is activated, gray
radar waves propagating backward appear next
to the vehicle in the assistance display in the
multifunction display. Above a speed of 20 mph
(30 km/h), the color of the radar waves in the
assistance display changes to green D . Active
Blind Spot Assist is then ready for use.
Visual and acoustic collision warning If you switch on the turn signals to change lanes
and a vehicle is detected in the side monitoring
range, you receive a visual and acoustic collision
warning. You will then hear a double warning
tone and red warning lamp C flashes. If the turn
signal remains on, detected vehicles are indica-
ted by the flashing of red warning lamp C .
There are no further warning tones.
Course-correcting brake application
If Active Blind Spot Assist detects a risk of a lat-
eral collision in the monitoring range, a course-
correcting brake application is carried out. This
is meant to assist you in avoiding a collision.
G WARNING
A course-correcting brake application cannot
always prevent a collision. There is a risk of an
accident.
Always steer, brake or accelerate yourself,
especially if Active Blind Spot Assist warns
you or makes a course-correcting brake appli-
cation. Always maintain a safe distance at the
sides. If a course-correcting brake application occurs,
red warning lamp C flashes in the exterior mir-
ror and a double warning tone sounds. In addi-
tion, a display underlining the danger of a side
collision appears in the multifunction display.
In very rare cases, the system may make an
inappropriate brake application. A course-cor-
recting brake application may be interrupted at
any time by countersteering slightly or acceler-
ating.
The course-correcting brake application is avail-
able in the speed range between 20 mph
(30 km/h) and 120 mph (200 km/h).
Either no braking application, or a course-cor-
recting brake application adapted to the driving
situation occurs if: R
there are vehicles or obstacles, e.g. crash
barriers, located on both sides of your vehicle. R
a vehicle approaches you too closely at the
side. R
you have adopted a sporty driving style with
high cornering speeds. R
you clearly brake or accelerate. R
a driving safety system intervenes, e.g. ESP ®
or PRE-SAFE ®
Brake. R
ESP ®
is switched off. R
a loss of tire pressure or a defective tire is
detected.
Switching on Active Blind Spot Assist X
Make sure that Active Blind Spot Assist is
activated in the on-board computer
( Y
page 221). X
Switch on the ignition.
Warning lamps C in the exterior mirrors light
up red for approximately 1.5 seconds.
Gray radar waves propagating backwards
appear next to the vehicle in the assistance
graphic in the multifunction display D .
Above a speed of 20 mph (30 km/h), the color
of the radar waves in the assistance display
changes to green D . Active Blind Spot Assist
is then ready for use.Driving systems 199
Driving and parking Z

the lines in the assistance graphic
( Y
page 219) appear in green. Active Lane
Keeping Assist is ready for use. X
To deactivate: press button D .
Indicator lamp C goes out. The Active Lane
Keeping Assist is deactivated. The Lane
Keeping Assist Off message appears on
the multifunction display.
Selecting Standard or Adaptive setting X
In the DriveAssist menu on the on-board
computer, select the Active Lane Keep‐
ing Assist function ( Y
page 221).X
Select setting Standard or Adaptive .
When Standard is selected, no warning vibra-
tion occurs if: R
you switch on the turn signals. In this event,
the warnings are suppressed for a certain
period of time. R
a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
When Adaptive
is selected, no warning vibra-
tion occurs if: R
you switch on the turn signals. In this event,
the warnings are suppressed for a certain
period of time. R
a driving safety system intervenes, e.g.
ABS, BAS or ESP ®
.R
you accelerate hard, e.g. kickdown. R
you brake hard. R
you steer actively, e.g. swerve to avoid an
obstacle or change lanes quickly. R
you cut the corner on a sharp bend.
In order that you are warned only when neces-
sary and in good time if you cross the lane mark-
ing, the system recognizes certain conditions
and warns you accordingly.
The warning vibration occurs earlier if: R
you approach the outer lane marking on a
bend. R
the road has very wide lanes, e.g. a highway. R
the system detects solid lane markings.
The warning vibration occurs later if: R
the road has narrow lanes. R
you cut the corner on a bend.
Towing a trailer
When you attach a trailer, make sure you have
correctly established the electrical connection. This can be accomplished by checking the trailer
lighting.
Towing a trailer
Important safety notes
G WARNING
Installing an unsuitable ball coupling may
result in overloading of the trailer tow hitch
and the rear axle. This applies especially if the
ball coupling in question is longer or angled
differently. This could seriously impair the
driving characteristics and the trailer can
come loose. There is a risk of an accident.
You should only ever install a ball coupling
that has the permissible dimensions and that
is designed to meet your trailer-towing
requirements. Do not modify the ball coupling
or the trailer tow hitch.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle under "Technical
data" ( Y
page 371).
G WARNING
When the vehicle/trailer combination begins
to lurch, you could lose control of it. The vehi-
cle/trailer combination could even rollover.
There is a risk of an accident.
On no account should you attempt to
straighten up the vehicle/trailer combination
by increasing the speed. Reduce vehicle
speed and do not countersteer. Apply the
brake as necessary.
! If you have a trailer tow hitch retrofitted,
changes to the engine cooling system may be
necessary, depending on the vehicle type.
If you have a trailer tow hitch retrofitted,
observe the anchorage points on the chassis
frame.
The installation of a trailer tow hitch is only per-
missible if a towing weight is specified in your
vehicle documents. If this is not the case, then
the vehicle is not approved for the towing of a
trailer.202
Towing a trailer
Driving an d parking

General notes The multimedia system section in this Opera-
tor's Manual describes the basic principles for
operation. More information can be found in the
Digital Operator's Manual.
Important safety notes
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example: R
traffic lights R
stop and yield signs R
parking or stopping restrictions R
road narrowing R
other road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example: R
a diverted route R
the road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations.
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving. Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). How-
ever, it is recommended to insta ll it at a distance
of
at least 8 inches (approx. 20 cm) between the
radiation source and a person's body (not
including limbs such as hands, wrists, feet and
legs).
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
Function restrictions For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.268
Function restrictions
Multimedia system

Connecting a mobile phone
Requirements For telephony via the Bluetooth ®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system: X
Select Vehicle { System Set‐
tings { Activate Bluetooth .X
Activate Bluetooth ®
s .
Mobile phone: X
Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP ( P hone
B ook A ccess P rofile) and MAP ( M essage
A ccess P rofile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect: R
Phone book R
Call lists R
Messages
i Further information on suitable mobile
phones can be obtained on the Internet at:
http://www.mercedes-benz.com/
connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing a mobile
phone
Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author-
ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Audio 20: X
Select Tel/

lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open.X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button D , you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means. Roadside Assistance X
To call: press Roadside Assistance but-
ton C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Connec‐
ted message appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 300).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing. Features 297
Stowage and features Z