service MERCEDES-BENZ GLC 2017 Owner's Guide

Adding washer fluid to the windshield
washer system
G WARNIN G
Windshield washer concentrate could ignit e if
it comes int o contact wit h hot engin e compo -
nent s or th e exhaust system. There is a ris k of
fir e and injury.
Mak e sur e that no windshield washer con-
centrat e is spilled next to th e filler neck .
Example: addin g liquid to th e windshield
washer system X
To open : pull cap C upwards by th e tab and
open .X
Ad d th e premixed washer fluid .X
To close: press cap C onto th e filler neck
until it engages.
If th e washer fluid level drops belo w th e recom-
mended minimum fluid level of 1. 1 US qt (1. 0 l),
a message appear s in th e multifunction display
prompting you to add washer fluid ( Y
page 254).
Further information on washer fluid
( Y
page 369).
ASSYST PLUS
Service message The ASSYS T PLU S servic e interval display
inform s you of th e next servic e due date.
Information on th e typ e of servic e and servic e
intervals (see th e separat e Maintenance Book -
let).
Further information can be obtained at a quali-
fie d specialis t workshop , e.g. an authorize d
Mercedes-Benz Center, or at
http://www.mbusa.co m (US A only). i The ASSYS T PLU S servic e interval display
does no t sho w any information on th e engin e
oil level. Observ e th e note s on th e engin e oil
level ( Y
page 307).
The multifunction display shows a servic e mes -
sage for several seconds, for example: R
Servic e A in XX Day sR
Servic e A Due R
Servic e A Overdu e by XX Day s
Dependin g on th e operating condition s of th e
vehicle, th e remaining time or distanc e until th e
next servic e due dat e is displayed.
The lette r A or B , possibl y in connection wit h a
number or another letter, indicates th e typ e of
service. A stand s for a minor servic e and B for a
major service.
You can obtain further information from an
authorize d Mercedes-Benz Center.
The ASSYS T PLU S servic e interval display does
no t tak e int o accoun t any periods of time during
whic h th e battery is disconnected.
Maintainin g th e time-dependen t servic e sched-
ule: X
Not e down th e servic e due dat e displayed in
th e multifunction display before disconnect -
ing th e battery.
or X
Afte r reconnecting th e battery, subtrac t th e
battery disconnection periods from th e ser -
vic e dat e shown on th e display.
Hiding a service message X
Press th e v or 8 butto n on th e steering
wheel.
Displaying service messages X
Switc h on th e ignition .X
Use

Information about Service
Resetting the ASSYST PLUS service
interval display
! If th e ASSYS T PLU S servic e interval display
has been inadvertentl y reset , this setting can
be correcte d at a qualified specialist work-
shop.
Hav e servic e wor k carried out as describe d in
th e Maintenance Booklet . This may otherwise
lead to increased wear and damag e to th e
major assemblies or th e vehicle.
A qualified specialist workshop, e.g. an author-
ize d Mercedes-Ben z Center, will reset th e
ASSYS T PLU S servic e interval display after th e
servic e wor k has been carried out . You can also
obtain further information on maintenance
work, for example.
Special service requirements The specifie d maintenance interval takes only
th e normal operation of th e vehicl e int o
account. Under arduous operating condition s or
increased load on th e vehicle, maintenance
wor k must be carried out mor e frequently, for
example: R
Regular cit y driving wit h frequen t intermedi-
ate stops R
If th e vehicl e is primarily used to travel short
distances R
Use in mountainous terrain or on poor road
surfaces R
if th e engin e is often lef t idlin g for lon g periods
Under these or similar conditions, have, for
example, th e air filter, engin e oil and oil filter
replace d or changed mor e frequently. Under
arduous operating conditions, th e tires must be
checke d mor e often . Further information can be
obtained at a qualified specialist workshop, e.g.
an authorize d Mercedes-Ben z Center.
Driving abroad
An extensive Mercedes-Ben z Service network is
also available in other countries . You can obtain
further information from any authorize d
Mercedes-Ben z Center. Care
General notes
! Fo r cleaning your vehicle, do no t use any of
th e following: R
dry, roug h or har d cloth sR
abrasive cleaning agents R
solvents R
cleaning agents containing solvents
Do no t scrub.
Do no t touch th e surfaces or protective film s
wit h har d objects , e.g. a rin g or ice scraper.
You could otherwise scratch or damag e th e
surfaces and protective film .
! Do no t park your vehicl e for a lon g period of
time directly after cleaning , particularly after
cleaning th e whee l rim wit h whee l cleaner.
Whee l cleane r can lead to th e increased cor-
rosion of th e brak e disc s and pads. Therefore,
driv e for a few minute s after cleaning . By
heating up th e brakes, th e brak e disc s and
pads dry. The vehicl e can then be parked for a
lon g period of time.
H Environmental not e
Dispose of empty packaging and cleaning
cloth s in an environmentally responsible man -
ner.
Regular car e of your vehicl e is a condition for
retaining th e qualit y in th e lon g term .
Use car e products and cleaning agents recom-
mended and approve d by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNIN G
Braking efficiency is reduce d after washing
th e vehicle. Ther e is a ris k of an accident.
Afte r th e vehicl e has been washed, brak e
carefully while payin g attention to th e traffic
condition s until full braking power is restored .
! When DISTRONI C PLU S or th e HOLD func-
tion is activated, th e vehicl e brakes automat -
ically in certain situations. Care 311
Maintenance and care Z

R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
! Always have work on batteries carried out at
a qualified specialist workshop. Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing: R
Secure the vehicle to prevent it from rolling
away. R
Switch off the ignition. R
Disconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position ]
after disconnecting the battery.
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with skin, eyes or
clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Immediately rinse electrolyte or acid
splashes off with clean water. Con-
tact a physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.326
Battery (vehicle)
Breakdown assistance

In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery power.
Charging the 12 V battery Vehicles with a lithium-ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.4 V.
All vehicles except vehicles with a lithium-
ion battery:
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
G WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion. G WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y
page 328).X
Open the hood. X
Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure ( Y
page 328).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
All vehicles except vehicles with a lithium-
ion battery: if the warning and indicator lamps
on the instrument cluster do not light up at low
temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may
neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery
may be shorter. The starting characteristics can
be impaired, particularly at low temperatures.
Have the thawed-out battery checked at a quali-
fied specialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which has
been removed using a battery charger. Allow the
battery to warm up gently first, if necessary.
Otherwise, the service life can be shortened and
the starting characteristics impaired, especially
at low temperatures.Battery (vehicle) 327
Breakdown assistance Z

Jump-starting For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
G WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
G WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts. R
Never place metal objects or tools on a battery. R
It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery. R
When jump-starting, make sure that the battery poles with identical polarity are connected. R
It is particularly important to observe the described order when connecting and disconnecting
the jumper cables. R
Never connect or disconnect the battery terminals while the engine is running.
G WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures are
low, it is probably because the discharged battery has frozen. In this case, you may neither charge
the battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. The
starting characteristics can be impaired, particularly at low temperatures. Have the thawed-out
battery checked at a qualified specialist workshop.
All vehicles:
! Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.328
Jump-starting
Breakdown assistance

off-road or on rough roads. Damaged wheels
can cause a loss of tire pressure.
Pay particular attention to damage such as: R
cuts in the tires R
punctures in the tires R
tears in the tires R
bulges on tires R
deformation or severe corrosion on wheels
Regularly check the tire tread depth and the
condition of the tread across the whole width of
the tire ( Y
page 337). If necessary, turn the
front wheels to full lock in order to inspect the
inner side of the tire surface.
All wheels must have a valve cap to protect the
valve against dirt and moisture. Do not mount
anything onto the valve other than the standard
valve cap or other valve caps approved by
Mercedes-Benz for your vehicle. Do not use any
other valve caps or systems, e.g. tire pressure
monitoring systems.
Regularly check the pressure of all the tires par-
ticularly prior to long trips. Adjust the tire pres-
sure as necessary ( Y
page 339).
The service life of tires depends, among other
things, on the following factors: R
Driving style R
Tire pressure R
Distance covered
Notes on tire tread
G WARNING
Insufficient tire tread will reduce tire traction.
The tire is no longer able to dissipate water.
This means that on wet road surfaces, the risk
of hydroplaning increases, in particular where
speed is not adapted to suit the driving con-
ditions. There is a risk of accident.
If the tire pressure is too high or too low, tires
may exhibit different levels of wear at differ-
ent locations on the tire tread. Thus, you
should regularly check the tread depth and
the condition of the tread across the entire
width of all tires.
Minimum tire tread depth for: R
Summer tires:

Overinflated tires may: R
increase the braking distance R
adversely affect handling R
wear excessively and/or unevenly R
have an adverse effect on ride comfort R
be more susceptible to damage
Maximum tire pressures
C
Example: maximum permissible tire pres-
sure
Never exceed the maximum permissible tire
inflation pressure. Always observe the recom-
mended tire pressure for your vehicle when
adjusting the tire pressure ( Y
page 339).
i The actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Checking the tire pressures
Important safety notes Observe the notes on tire pressure
( Y
page 339).
Information on air pressure for the tires on your
vehicle can be found: R
on the vehicle's Tire and Loading Information
placard on the B-pillar R
in the tire pressure table in the fuel filler flap
( Y
page 149)R
in the "Tire pressure" section Checking tire pressures manually To determine and set the correct tire pressure,
proceed as follows: X
Remove the valve cap of the tire that is to be
checked. X
Press the tire pressure gauge securely onto
the valve. X
Read the tire pressure and compare it to the
recommended value on the Tire and Loading
Information placard or the tire pressure table
( Y
page 339). X
If the tire pressure is too low, increase the tire
pressure to the recommended value. X
If the tire pressure is too high, release air. To
do so, press down the metal pin in the valve,
using the tip of a pen for example. Then check
the tire pressure again using the tire pressure
checker. X
Screw the valve cap onto the valve. X
Repeat these steps for the other tires.
Tire pressure loss warning system
General notes While the vehicle is in motion, the tire pressure
loss warning system monitors the set tire pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tire. If the speed of rotation of
a wheel changes as a result of a loss of pressure,
a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by the Run Flat Indicator Active Press
'OK' to Restart message which appears in
the Service menu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section ( Y
page 343).
Important safety notes
The tire pressure warning system does not warn
you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
( Y
page 339).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An
even loss of pressure on several tires at the342
Tire pressure
Wheels and tires

i The actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Treadwear The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified U.S.
government course. For example, a tire graded
150 would wear one and one-half times as well
on the government course as a tire graded 100.
The relative performance of tires depends upon
the actual conditions of their use, however, and
may depart significantly from the norm due to
variations in driving habits, service practices
and differences in road characteristics and cli-
mate.
Traction
G WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning, or peak traction char-
acteristics.
! Avoid wheelspin. This can lead to damage to
the drive train.
The traction grades – from highest to lowest –
are AA, A, B and C. Those grades represent the
tire's ability to stop on wet pavement as meas-
ured under controlled conditions on specified
government test surfaces of asphalt and con-
crete. A tire marked C may have poor traction
performance.
The safe speed on a wet, snow covered or icy
road is always lower than on dry road surfaces.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Mercedes-Benz recommends a minimum tread
depth of

Components and service products must match.
On ly use products recommended by Mercedes-
Benz. Damage whic h is caused by the use of
products whic h have not been recommended is
not covered by the Mercedes-Benz warranty or
good will gestures. Products appr oved by
Mercedes-Benz are list ed in th is Operator's
Manual in the appropriate section.
In formation on tested and appr oved products
can be obtained at a Mercedes-Benz Service
Center or on the In ternet at
http:/ /be vo.mercedes-benz.co m.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers: R
MB-Freigabe (e.g. MB-Freigabe 229.51) R
MB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB
229.5). They have not necessarily been
approved by Mercedes-Benz.
Other identifications, for example: R
0 W-30 R
5 W-30 R
5 W-40
Fuel
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
Tank capacity Model Total capacity
GLC 300 d 4MATIC
13.2 US gal
(50.0 l)
All other models
17.4 US gal
(66.0 l)
Model Of which
reserve
All models
Approx.
1.8 US gal (7.0 l)
Gasoline
Fuel grade
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Only refuel using unleaded premium grade
gasoline with at least 91 AKI/95 RON.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel.Service products and filling capacities 365
Technical data Z

! Only use the fuel recommended. Operating
the vehicle with other fuels can lead to dam-
age to the fuel system, engine and exhaust
system.
! Do not use the following: R
Gasoline with more than 10% ethanol R
E100 (1 00% ethanol)R
Gasoline with methanol R
M100 (1 00% methanol)R
Gasoline with metalliferous additives R
Diesel
Do not mix such fuels with the fuel recom-
mended for your vehicle.
! To ensure the longevity and full perform-
ance of the engine, only premium-grade
unleaded gasoline must be used.
If standard unleaded gasoline is unavailable
and you have to refuel with unleaded gasoline
of a lower grade, observe the following pre-
cautions: R
Only fill the fuel tank to half full with regular
unleaded gasoline and fill the rest with pre-
mium-grade unleaded gasoline as soon as
possible. R
Do not drive at the maximum speed. R
Avoid sudden acceleration and engine
speeds over 3,000 rpm.
You will usually find information about the fuel
quality on the pump. If you cannot find the label
on the fuel pump, ask the gas station staff.
i For further information, consult a qualified
specialist workshop or visit
http://www.mbusa.com (USA only).
As a temporary measure, if the recommended
fuel is not available, you may also use regular
unleaded gasoline with an octane rating of
87 AKI/91 RON. This may reduce engine per-
formance and increase fuel consumption. Avoid
driving at full throttle and sudden acceleration.
Never refuel using gasoline with a lower AKI.
Information on refueling ( Y
page 149).
Additives
! Operating the engine with fuel additives
added later can lead to engine failure. Do not
mi x fuel additives with fuel. This does not
include additives for the removal and preven-
tion of residue buildup. gasoline must only be
mixed with additives recommended by Mercedes-Benz. Comply with the instructions
for use on the product label. More information
about recommended additives can be
obtained from any authorized Mercedes-Benz
Center.
Mercedes-Benz recommends that you use bran-
ded fuels that have additives.
The fuel quality available in some countries may
not be sufficient. Residue could build up in the
fuel injection system as a result. In such cases,
and in consultation with an authorized
Mercedes-Benz Center, the fuel may be mixed
with the cleaning additive recommended by
Mercedes-Benz. You must observe the notes
and mixing ratios specified on the container.
Diesel Fuel grade
G WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel.
! Refuel only using diesel fuel that conforms
to European standard EN 590 or an equivalent
specification. Fuel that does not conform to
EN 590 can lead to increased wear and dam-
age the engine and exhaust system.
! Do not use the following: R
marine diesel R
heating oil R
bio-diesel R
vegetable oil R
gasoline R
paraffin R
kerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. Otherwise,
engine damage may occur.
! In countries outside the EU, only use low-
sulfur Euro diesel with a sulfur content of
under 50 ppm. Otherwise, the emission con-
trol system could be damaged.366
Service products and filling capacities
Technical data