air condition MERCEDES-BENZ GLC 2017 Owners Manual

1, 2, 3 ...4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 175
12 V socket
see Socket (12 V)
115 V socket ...................................... 294
360° camera
Cleaning ........................................ .3 16
Display in the multimedia system .. 188
Function/notes ............................ .1 87
AABS (Anti-lock Braking System)
Display message ............................ 228
Function/notes ................................ 65
Warning lamp ................................. 259
Accident
Automatic measures after an acci-
dent ................................................. 58
Activating media mode
General notes ................................ 276
Activating/deactivating cooling
with air dehumidification ................. 125
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 246
Function/notes ............................ .1 97
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 245
Function/information .................... 200
Active light function
Display message ............................ 239
Active Parking Assist
Canceling ....................................... 182
Detecting parking spaces .............. 179
Exiting a parking space .................. 181
Function/notes ............................. 178
Important safety notes .................. 178
Parking .......................................... 180
ADAPTIVE BRAKE ................................. 73 Adaptive Brake Assist
Function/notes ................................ 69
Adaptive Damping System
Function/notes ............................. 174
Adaptive Damping System (ADS) ..... 173
Adaptive Highbeam Assist
Display message ............................ 240
Function/notes ............................. 113
Switching on/off ........................... 114
Additional speedometer ................... 223
Additives (engine oil) ........................ 368
Address book
see also Digital Operator's Man-
ual .................................................. 268
Adjusting the volume
Multimedia system ........................ 269
Air bags
Deployment ..................................... 55
Display message ............................ 237
Front air bag (driver, front
passenger) ....................................... 49
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
Occupant Classification System
(OCS) ............................................... 51
P ASSENGER AIR BAG indicator
lamps ............................................... 44
Side impact air bag .......................... 50
Window curtain air bag .................... 50
AIR BODY CONTROL
Display message ............................ 244
Function/notes ............................. 172
Lowering the rear of the vehicle .... 174
Raising the rear of the vehicle ....... 174
Setting the normal vehicle level ..... 173
Setting the raised vehicle level ...... 173
Air filter (display message) .............. 243
Air suspension
see AIR BODY CONTROL
Air vents
Important safety notes .................. 129
Rear ............................................... 130
Setting ........................................... 129
Setting the center air vents ........... 130
Setting the side air vents ............... 130
Air-conditioning system
see Climate control4
Index

High-beam headlamps
Adaptive Highbeam Assist ............. 113
Display message ............................ 239
Replacing bulbs ............................. 117
Switching on/off ........................... 112
Hill start assist .................................. 136
HOLD function
Activating ....................................... 172
Activation conditions .................... .1 72
Deactivating ................................... 172
Display message ............................ 247
Function/notes ............................ .1 71
General notes ................................ 171
Home address
see also Digital Operator's Man-
ual ................................................. .2 68
Hood
Closing .......................................... .3 07
Display message ............................ 254
Important safety notes .................. 306
Opening ......................................... 306
Horn ...................................................... 35
HUD
see Head-up display
Hydroplaning ..................................... 161
I
Ignition lock
see Key positions
Immobilizer .......................................... 76
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 265
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator .... 307
Instrument cluster
Overview .......................................... 36
Warning and indicator lamps ........... 36
Instrument cluster lighting .............. 208
Interior lighting
Automatic control .......................... 115
Control .......................................... .1 15
Overview ........................................ 115
Reading lamp ................................. 115 iPod ®
see also Digital Operator's Man-
ual ................................................. .2 68
J Jack
Using ............................................. 357
Jump starting (engine) ..................... .3 28
K Key positions
SmartKey ....................................... 132
Start/Stop button .......................... 133
KEYLESS-GO
Activating ......................................... 78
Convenience closing feature ............ 92
Deactivation ..................................... 78
Locking ............................................ 78
Removing the Start/Stop button ... 133
Start function ................................... 79
Unlocking ......................................... 78
Kickdown
Driving tips ................................... .1 44
Manual gearshifting ....................... 147
Knee bag .............................................. 50
L
Lamps
see Warning and indicator lamps
Lane Keeping Assist
Activating/deactivating ................. 196
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 245
Function/information .................... 195
see Active Lane Keeping Assist
Lane Tracking package ..................... 193
Lap time (RACETIMER) ...................... 225
LATCH-type (ISOFIX) child seat
anchors ................................................ 61
Level control
Display message ............................ 245
see AIR BODY CONTROL
License plate lamp (display mes-
sage) ................................................... 239 Index 13

PRE-SAFE ®
(anticipatory occu-
pant protection) .............................. .5 7
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 58
Rear view camera .......................... 182
Traffic Sign Assist .......................... 192
Message memory (on-board com-
puter) .................................................. 227
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 315
Mirrors
see Exterior mirrors
see Vanity mirror (in the sun visor)
Mobile phone
Connecting (Bluetooth ®
inter-
face) ............................................. .2 75
Connecting another mobile
phone ............................................ 276
Frequencies ................................... 362
Installation ..................................... 362
Menu (on-board computer) ............ 218
Transmission output (maximum) .... 362
Modifying the programming
(SmartKey) .......................................... .7 9
MOExtended tires .............................. 321
Mounting wheels
Lowering the vehicle ...................... 360
Mounting a new wheel ................... 359
Preparing the vehicle .................... .3 57
Raising the vehicle ......................... 357
Removing a wheel .......................... 359
Securing the vehicle against roll-
ing away ........................................ 357
MP3
Operation ....................................... 217
see also Digital Operator's Man-
ual ................................................. .2 68
Multifunction display
Function/notes ............................ .2 10
Multifunction steering wheel
Operating the on-board computer .. 209
Overview .......................................... 37
Multimedia system
Switching on and off ..................... .2 69 Music files
see also Digital Operator's Man-
ual .............. ................................... .2 68
N Navigation
Displaying (on-board computer) ..... 214
Menu (on-board computer) ............ 214
see also Digital Operator's Man-
ual ................................................. .2 68
Notes on breaking-in a new vehi-
cle ....................................................... 131
O Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Occupant safety
Air bags .......................................... .4 8
Automatic measures after an acci-
dent ................................................. 58
Children in the vehicle ..................... 59
Important safety notes .................... 43
Introduction to the restraint sys-
tem .................................................. 43
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 64
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 58
Restraint system warning lamp ........ 44
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 54
Operation ......................................... 51
System self-test ............................... 53
Odometer ........................................... 212 Index 15

Object detection (function/
notes) ............................................ 186
Switching on/off ........................... 183
Wide-angle function ....................... 186
Rear window defroster
Problem (malfunction) .................. .1 27
Switching on/off ........................... 127
Rear window wiper
Replacing the wiper blade .............. 121
Switching on/off ........................... 120
Rear-view mirror
Dipping (automatic) ....................... 108
Recuperation display ........................ 213
Reflective safety jacket .................... 319
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 369
Refueling
Fuel gauge ....................................... 36
Important safety notes .................. 148
Refueling process .......................... 149
see Fuel
Remote control
Garage door opener ....................... 302
Programming (garage door
opener) .......................................... 303
Replacing bulbs
Backup lamp .................................. 118
High-beam headlamps ................... 117
Important safety notes .................. 115
Installing/removing the cover
(front wheel arch) .......................... 117
Low-beam headlamps .................... 116
Opening/closing side trim panel s. .1 18
Overview of bulb types .................. 116
Replacing front bulbs (vehicles
with halogen headlamps) ............... 116
Turn signals (front) ......................... 117
Reporting safety defects .................... 32
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 242
Warning lamp ................................. 263
Restraint system
Display message ............................ 235
Introduction ..................................... 43 Warning lamp ................................. 262
Warning lamp (function) ................... 44
Reversing feature
Panorama sliding sunroof ................ 94
Roller sunblinds ............................... 95
Side window s ................................... 90
T ai
lgate ............................................ 85
Roadside Assistance (breakdown) .... 29
Roller sunblind
Operating ......................................... 96
Panorama roof with power tilt/
sliding panel ..................................... 95
Rear side windows ......................... 291
Resetting ......................................... 96
Roof carrier ........................................ 289
Roof lining and carpets (cleaning
guidelines) ......................................... 318
Roof load (maximum) ........................ 370
Route guidance
see also Digital Operator's Man-
ual .................................................. 268
Route guidance active ...................... 214
S Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
SD card
Inserting/removing ........................ 276
Selecting ........................................ 217
SD memory card
see also Digital Operator's Man-
ual .................................................. 268
Search & Send
see also Digital Operator's Man-
ual .................................................. 268
Seat
Correct driver's seat position ........... 98
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 47
center rear-compartment seat ......... 47
Cleaning ......................................... 318
Correct usage .................................. 46
Fastening ......................................... 4718
Index

Important safety guidelines ............ .4 5
Introduction .................................... .4 4
Releasin g ......................................... 47
Warning lamp ................................. 256
Warning lamp (function) ................... 47
Seats
Adjusting (AMG Performance
Seat) .............................................. 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 102
Adjusting the head restraint .......... 100
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 317
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 98
Seat heating .................................. 102
Seat heating problem .................... 104
Seat ventilation .............................. 103
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 109
Securing a load
see Securing cargo
Securing cargo .................................. 284
Selector lever
Cleaning ......................................... 317
see Automatic transmission
Sensors (cleaning instructions) ....... 315
Service menu (on-board com-
puter) .................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 368
Coolant (engine) ............................ 368
DEF special additives ..................... 367
Engine oil ....................................... 367
Fuel ................................................ 364
Important safety notes .................. 364
Refrigerant (air-conditioning sys-
tem) ............................................... 369
Washer fluid ................................... 369
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268 Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 220
SE TUP ( on-board computer,
Me
rcedes-AMG vehicles) .................. 225
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 239
Side running board
Cleaning ......................................... 315
Side windows
Cleaning ......................................... 314
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 93
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag .................... 280
Sliding sunroof
Important safety notes .................... 93
Problem (malfunction) ..................... 96
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 92
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 132 Index 19

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-
ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts ( Y
page 363).
Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions: R
New Vehicle Limited Warranty R
Emission System Warranty R
Emission Performance Warranty R
California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty R
State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can
result in death or serious injuries for the28
Service and vehicle operation
Introduction

Sports Utility Vehicle
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road R
a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is30
Operating safety
Introduction

subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge. Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct use If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle: R
the safety notes in this manual R
technical data for the vehicle R
traffic rules and regulations R
laws and safety standards pertaining to motor
vehicles
Problems with your vehicle If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec-Operating safety 31
Introduction Z

essary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153 ); go to http://
www.safercar.gov ; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Data storage A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about: R
the vehicle's operating state R
incidents R
malfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example: R
operating conditions of system components,
e.g. fluid levels R
the vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position R
malfunctions and defects in important system
components, e.g. lights, brakes R
vehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems R
ambient conditions, e.g. outside temperature32
Data stored in the vehicle
Introduction

This data is of an exclusively technical nature
and can be used to: R
assist in recognizing and rectifying malfunc-
tions and defects R
analyze vehicle functions, e.g. after an acci-
dent R
optimize vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and malfunction data memory.
Services include, for example: R
repair services R
service processes R
warranties R
quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory
or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include: R
accident reports R
damage to the vehicle R
witness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as: R
How various systems in your vehicle were
operating R
Whether or not the driver and passenger
safety belts were buckled/fastened R
How far (if at all) the driver was depressing the
accelerator and/or brake pedal and R
How fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE: EDR data are recorded
by your vehicle only if a non-trivial crash situa-
tion occurs; no data are recorded by the EDR
under normal driving conditions and no personal
data (e.g. name, gender, age and crash location)
are recorded. However, other parties, such as
law enforcement could combine the EDR data
with the type of personally identifying data rou-
tinely acquired during a crash investigation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash
Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.Data stored in the vehicle 33
Introduction Z