stop start MERCEDES-BENZ GLC 2017 Service Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: GLC, Model: MERCEDES-BENZ GLC 2017Pages: 374, PDF Size: 8.42 MB
Page 235 of 374
Display messages
Possible causes/consequences and P Solutions
The yellow $ warning lamp lights up and th e red I (US A only)
or $ (Canada only) indicator lamp flashes .
It is no t possibl e to apply th e electric parking brak e manually.X
Shift th e transmission to position ] .X
Visit a qualified specialist workshop .
' (USA
only)
M ( Canada
only)
Check Brake Fluid
Level There is no t enough brak e flui d in th e brak e fluid reservoir .
In addition , th e ' (US A only) or M (Canada only) warning lamp
lights up in th e instrumen t cluste r and a warning tone sounds.
G WARNIN G
The braking effec t may be impaired.
There is a ris k of an accident.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions. Do no t continu e drivin g
under any circumstances. X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Consult a qualified specialist workshop .X
Do no t add brak e fluid . This does no t correc t th e malfunction .
& Check Brake Pad Wea r The brak e pads/linings hav e reached their wear limit.
US A only: th e ' red brak e system warning lamp is lit while th e
engin e is running. X
Visit a qualified specialist workshop .
S Inoperative On e or mor e main features of th e mbrace system are malfunctioning .X
Visit a qualified specialist workshop .
Collision Preven ‐
tio n Assist Plu s
Currently Unavaila‐
ble See Operator' s
Manual COLLISION PREVENTION ASSIST PLU S is temporarily no t operational.
Possibl e causes are: R
th e radar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti c radiation emitted by nearby TV or radi o station s or
other source s of electromagneti c radiationR
th e system is outside th e operating temperature rangeR
th e on-boar d voltag e is to o low
Whe n th e causes state d abov e no longer apply, th e display message
disappears.
COLLISION PREVENTION ASSIST PLU S is operational again .
If th e display message does no t disappear :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Restart th e engine. Display messages 23 3
On-board computer and displays Z
Page 236 of 374
Display messages
Possible causes/consequences and P Solutions
Collision Preven ‐
tio n Assist Plu s
Inoperative COLLISION PREVENTION ASSIST PLU S is temporarily inoperative due
to a malfunction . Adaptive Brake Assis t may also hav e failed.X
Visit a qualified specialist workshop immediately.
PRE-SAFE Inopera‐
tiv e See Operator' s
Manual Importan t function s of PRE-SAF E ®
hav e failed. Al l other occupant
safet y systems , e.g. air bags , remain available.X
Visit a qualified specialist workshop immediately.
PRE-SAFE Functions
Currently Limite d
See Operator' s Man ‐
ual PRE ‑ S AF E ®
PLU S or PRE ‑ SAFE ®
Brake is temporarily inoperative.
Possibl e causes are: R
function is impaire d due to heav y rain or snowR
th e radar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti c radiation emitted by nearby TV or radi o station s or
other source s of electromagneti c radiationR
th e system is outside th e operating temperature rangeR
th e on-boar d voltag e is to o lowR
Mercedes-AMG vehicles: ES P ®
is deactivated
Whe n th e causes state d abov e no longer apply, th e display message
disappears.
PRE ‑ SAFE ®
PLU S and PRE ‑ S AF E ®
Brake are operational again .
If th e display message does no t disappear :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Restart th e engine.X
Mercedes-AMG vehicles: switch ES P ®
on again ( Y
page 71).
PRE-SAFE Functions
Limite d See Opera‐
tor's Manual PRE ‑ S AF E ®
PLU S or PRE ‑ SAFE ®
Brake is unavailable due to a mal-
function . BA S PLU S wit h Cross-Traffic Assis t may also hav e failed.X
Visit a qualified specialist workshop immediately.234
Display messages
On-board computer and displays
Page 237 of 374
Display messages
Possible causes/consequences and P Solutions
Radar Sensor s Dirty
See Operator' s Man ‐
ual The radar sensor system is malfunctioning .
Possibl e causes are: R
Dirt on sensor sR
Heavy rain or snow R
Whe n drivin g on inter-urban roads without traffic or infrastructure,
e.g. in desert-like area s
At least on e drivin g system or drivin g safet y system is malfunctioning
or is temporarily unavailable :R
PRE-SAF E ®
PLU SR
PRE-SAF E ®
BrakeR
COLLISION PREVENTION ASSIST PLU SR
Active Lan e Keepin g Assis tR
Active Blind Spot Assis tR
DISTRONI C PLU S wit h Steering Assis t and Stop&Go Pilo t
If th e radar sensor system in fron t is dirty, Active Blind Spot Assis t will
no t perfor m a course-correcting brak e application .
Once th e caus e of th e problem is no longer present, th e drivin g and
drive safet y systems will be available again . The display message dis-
appears.
If th e display message does no t disappear :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Switc h off th e engine.X
Clean all sensor s ( Y
page 315).X
Restart th e engine.
The display message disappears.
u SRS Malfunction Ser ‐
vic e Required The restrain t system is malfunctioning . The u warning lamp also
lights up in th e instrumen t cluster.
G WARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th e event of an accident, may no t be triggered .
There is an increased ris k of injury.X
Visit a qualified specialist workshop immediately.
Fo r further information about th e restrain t system, see ( Y
page 43) .
u Front Lef t Malfunc‐
tio n Servic e
Required or Front
Right Malfunction
Servic e Required The restrain t system is malfunctioning at th e fron t on th e lef t or right .
The u warning lamp also lights up in th e instrumen t cluster.
G WARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th e event of an accident, may no t be triggered .
There is an increased ris k of injury.X
Visit a qualified specialist workshop immediately. Display messages 23 5
On-board computer and displays Z
Page 244 of 374
Display messages
Possible causes/consequences and P Solutions
= Sto p Vehicl e See
Operator' s Manual The battery is no longer bein g charged and th e condition of charg e is
to o low.
A warning tone also sounds. X
Pull ove r and stop th e vehicl e safely and switch off th e engine, pay-
ing attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Observ e th e instruction s in th e = See Operator' s Manual
display message .X
Consult a qualified specialist workshop .
= Sto p Vehicl e Leave
Engine Runnin g The battery condition of charg e is to o low.X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions. Do no t continu e drivin g
under any circumstances. X
Leav e th e engin e running.X
Wait until th e display message disappear s before pullin g away.
= Start Engine See
Operator' s Manual The engin e is switched off and th e condition of charg e is to o low.X
Switc h off electrical consumer s that you do no t need, suc h as th e
rear window defroste r and interior lighting .X
Leav e th e engin e runnin g for a few minute s or drive a lon g distance.
The battery is bein g charged.
Page 248 of 374
Display messages
Possible causes/consequences and P Solutions
Blind Spo t Assist
Currently Unavaila‐
ble See Operator' s
Manual or Active
Blind Spo t Assist
Currently Unavaila‐
ble See Operator' s
Manual Blind Spot Assis t or Active Blind Spot Assis t is temporarily inoperative.
Possibl e causes are: R
th e radar sensor system is outside th e operating temperature
range. R
th e radar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti c radiation emitted by nearby TV or radi o station s or
other source s of electromagneti c radiation .
Whe n th e causes state d abov e no longer apply, th e display message
disappears.
Blind Spot Assis t or Active Blind Spot Assis t is operational again .
If th e display message does no t disappear :X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Restart th e engine.
Blind Spo t Assist
Inoperative or
Active Blind Spo t
Assist Inoperative Blind Spot Assis t or Active Blind Spot Assis t is malfunctioning .X
Visit a qualified specialist workshop .
Par k Assist Canceled The driver's door is open .X
Repeat th e parking gap measuremen t and parking process wit h th e
driver's door closed .
You touched th e multifunction steering whee l while steering inter-
vention was active .X
Whil e steering intervention is active , mak e sur e that th e multifunc-
tion steering whee l is no t touched unintentionally.
The vehicl e has started to skid and ES P ®
has intervened.X
Use Active Parking Assis t again later ( Y
page 178).
Par k Assist Inoper ‐
ative PARKTRONI C is malfunctioning or faulty.X
Follow th e instruction s and helpful hints in th e "Problem s wit h
PARKTRONIC" section ( Y
page 178).
If th e multifunction display still shows th e display message :X
Visit a qualified specialist workshop .
Active Parking Assis t is unavailable or faulty.X
Switc h off th e ignition and restar t th e engine.
If Active Parking Assis t continues to be unavailable (the ] symbol
does no t appear in th e multifunction display):X
Visit a qualified specialist workshop .
Par k Assist
Switched Off The vehicl e is parked. A warning tone also sounds.
The display message disappear s automatically.246
Display messages
On-board computer and displays
Page 252 of 374
Tires Display messages
Possible causes/consequences and P Solutions
Check Tire Pressure
Soon Canada only:
The tire pressure loss warning system has detected a significant loss
in pressure.
A warning tone also sounds.
Possible causes: R
you have changed the positions of the wheels and tires or installed
new wheels and tires R
the tire pressure in one or more tires has dropped significantly
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase. R
they may wear excessively and/or unevenly, which may greatly
impair tire traction. R
the driving characteristics, as well as steering and braking, may be
greatly impaired.
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 154).X
Check the tires and, if necessary, follow the instructions for a flat
tire ( Y
page 321). X
Check the tire pressures and, if necessary, correct the tire pressure. X
Restart the tire pressure loss warning system when the tire pres-
sure is correct ( Y
page 343).
Check Tire Pressure
Then Restart Run
Flat Indicator Canada only:
The tire pressure loss warning system generated a display message
and has not been restarted since. X
Set the correct tire pressure in all four tires. X
Restart the tire pressure loss warning system ( Y
page 343).
Run Flat Indicator
Inoperative Canada only:
The tire pressure loss warning system is faulty. X
Visit a qualified specialist workshop.
Please Correct Tire
Pressure The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great. X
Check the tire pressures at the next opportunity ( Y
page 345).X
If necessary, correct the tire pressure. X
Restart the tire pressure monitor ( Y
page 345).250
Displa y messages
On-board computer and displays
Page 253 of 374
Display messages
Possible causes/consequences and P Solutions
Check Tires The tire pressur e in on e or mor e tires has dropped significantly. The
whee l position is displayed in th e multifunction display.
A warning tone also sounds.
G WARNIN G
Tir e pressures that are to o low pos e th e followin g hazards :R
they may burst, especially as th e load and vehicl e speed increase.R
they may wear excessivel y and/o r unevenly, whic h may greatl y
impair tire traction .R
th e drivin g characteristics , as well as steering and braking , may be
greatl y impaired.
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 321). X
Chec k th e tire pressur e ( Y
page 345).X
If necessary, correc t th e tire pressure.
Warnin g Tir e Mal ‐
function The tire pressur e in on e or mor e tires has dropped suddenly. The whee l
position is shown in th e multifunction display.
G WARNIN G
Drivin g wit h a flat tire poses a ris k of th e followin g hazards :R
a flat tire affects th e abilit y to steer or brak e th e vehicl eR
you could lose control of th e vehicl eR
continued drivin g wit h a flat tire will caus e excessive heat build-up
and possibl y a fir e
There is a ris k of an accident.X
Stop th e vehicl e without making any sudden steering or braking
maneuvers . Pay attention to th e traffic condition s as you do so.X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Chec k th e tires and , if necessary, follow th e instruction s for a flat
tire ( Y
page 321).
Tir e Press. Monito r
Currently Unavaila‐
ble Becaus e there is interferenc e from a stron g source of radi o waves, no
signals from th e tire pressur e sensor s are detected. The tire pressur e
monitor is temporarily malfunctioning .X
Drive on .
The tire pressur e monitor restarts automatically as soo n as th e
problem has been resolved.
TirePress . Sen ‐
sor(s) Missin g There is no signal from th e tire pressur e sensor of on e or several tires .
The pressur e of th e affecte d tire is no t displayed in th e multifunction
display. X
Hav e th e fault y tire pressur e sensor replace d at a qualified special -
ist workshop . Display messages 25 1
On-board computer and displays Z
Page 254 of 374
Display messages
Possible causes/consequences and P Solutions
Tir e Pressure Moni‐
tor Inoperative No
Wheel Sensor s The wheels mounte d do no t hav e a suitable tire pressur e sensor . The
tire pressur e monitor is deactivated.X
Moun t wheels wit h suitable tire pressur e sensors.
The tire pressur e monitor is activated automatically after drivin g for
a few minutes.
Tir e Press. Monito r
Inoperative The tire pressur e monitor is faulty.X
Visit a qualified specialist workshop .
Vehicle Display messages
Possible causes/consequences and P Solutions
Shift to 'P' or 'N'
to Start Engine You hav e attempte d to start th e engin e wit h th e transmission in posi-
tion ^ or [ .X
Shift th e transmission to position ] or \\ .
Apply Brake to
Shift fro m 'P' You hav e attempte d to shift th e transmission to position [ , ^ or \\
without depressing th e brak e pedal .X
Depress th e brak e pedal .
To Deselect P or N,
Depres s Brake and
Start Engine Wit h th e engin e switched off , you hav e attempte d to shift th e trans -
mission out of position ] or \\ int o another transmission position .X
Depress th e brak e pedal .X
Start th e engine.
Transmission Not in
P Ris k of Vehicl e
Rollin g Awa y The driver's door is open or no t full y closed and th e transmission is in
position ^ , \\ or [ .
A warning tone also sounds.
G WARNIN G
The vehicl e may rol l away.
There is a ris k of an accident.X
Shift th e transmission to position ] .X
Secur e th e vehicl e against rollin g away ( Y
page 154).X
Clos e th e driver's door completely.
Onl y Shift to 'P'
whe n Vehicl e is Sta ‐
tionar y The vehicl e is moving .X
Pull ove r and stop th e vehicl e safely as soo n as possible, payin g
attention to roa d and traffic conditions.X
Shift th e transmission to position ] .252
Display messages
On-board computer and displays
Page 310 of 374
When checking the oil level: R
park the vehicle on a level surface R
the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature R
if the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait approximately 30 minutes before
carrying out the measurement
Checking the oil level using the oil dip-
stick
Check the oil level with the oil dipstick (exam-
ple) X
Pull oil dipstick C out of the dipstick guide
tube. X
Wipe off oil dipstick C .X
Slowly slide dipstick C into the guide tube to
the stop, and take it out again after approx-
imately three seconds.
If the level is between MIN mark
Page 311 of 374
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. Checking coolant level
Checking the coolant level (example) X
Park the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down. X
Turn the SmartKey to position H in the igni-
tion lock ( Y
page 132).
or X
Press the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function ( Y
page 133). X
Check the coolant temperature display in the
instrument cluster ( Y
page 36).
The coolant temperature must be below
158 ‡ (70 †). X
Turn the SmartKey to position Z in the igni-
tion lock ( Y
page 132).
or X
Press the Start/Stop button once on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function ( Y
page 133). X
Slowly turn cap C half a turn counter-clock-
wise and allow excess pressure to escape. X
Turn cap C further counter-clockwise and
remove it.
If the coolant is at the level of marker bar