MERCEDES-BENZ GLC 2017 Repair Manual

Children in the vehicle
Important safety notes Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install
a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle: R
always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child R
be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions R
be sure to observe the instructions and safety
notes on the "Occupant classification system
(OCS)" ( Y
page 51)
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
G WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil- dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting
properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
( Y
page 45 )a nd the notes on correct use of seat
belts ( Y
page 46).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb s( 18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat.
Special seat belt retractor
G WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac-
tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.Children in the vehicle 59
Safety Z

Installing a child restraint system: X
Make sure you observe the child restraint
system manufacturer's installation instruc-
tions. X
Pull the seat belt smoothly from the belt out-
let. X
Engage seat belt tongue in belt buckle.
Activating the special seat belt retractor: X
Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat belt
retractor is enabled. X
Push the child restraint system down so that
the seat belt is tight and does not loosen.
Removing the child restraint system and deac-
tivating the special seat belt retractor: X
Make sure you observe the child restraint
system manufacturer's installation instruc-
tions. X
Press the release button of the seat belt
buckle and guide the seat belt tongue back
towards the belt sash guide.
The special seat belt retractor is deactivated.
Child restraint system The use of seat belts and infant and child
restraint systems is required by law in: R
all 50 states R
the U.S. territories R
the District of Columbia R
all Canadian provinces
You can obtain further information about the
correct child restraint system from any author-
ized Mercedes-Benz Center.
G WARNING
If the child restraint system is installed incor-
rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained
in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under
or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers.
G WARNING
If the child restraint system is installed incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" ( Y
page 278).
G WARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected
to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There
is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
Securing systems for child restraint systems
include: R
the seat belt system R
the LATCH-type (ISOFIX) securing rings R
Top Tether anchorage points
If it is absolutely necessary to carry a child on
the front-passenger's seat, be sure to observe60
Children in the vehicle
Safety

the instructions on “Occupant Classification
System (OCS)” ( Y
page 51). This includes infor-
mation on deactivating the front-passenger's air
bag.
All child restraint systems must meet the fol-
lowing standards: R
U.S. Federal Motor Vehicle Safety Standards
213 and 225 R
Canadian Motor Vehicle Safety Standards
213 and 210.2
A statement by the child restraint manufacturer
of compliance with these standards can be
found on the instruction label on the child
restraint system. You will also find the state-
ment in the instruction manual provided with the
child restraint system.
Observe the warning labels in the vehicle inte-
rior and on the child restraint system.
LATCH-type (ISOFIX) child seat secur-
ing system
G WARNING
LATCH-type (ISOFIX) child restraint systems
do not offer sufficient protective effect for
children whose weight is greater than 48 lbs
(22 kg) who are secured using the safety belt
integrated in the child restraint system. In the
event of an accident, a child might not be
restrained correctly. This poses an increased
risk of injury or even fatal injury.
If the child weighs more than 48 lbs (22 kg),
only use LATCH-type (ISOFIX) child restraint
systems with which the child is also secured
with the vehicle seat belt. Also secure the
child restraint system with the Top Tether
belt, if available.
Always comply with the manufacturer's instal-
lation and operating instructions for the child
restraint system used.
Before every trip, make sure that the LATCH-
type (ISOFIX) child restraint system is engaged
correctly in both LATCH-type (ISOFIX) securing
rings
! When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt could
otherwise be damaged. Vehicles with rear seat armrest: adjust the
rear seat armrest so that LATCH-type (ISOFIX)
securing rings C for the LATCH-type (ISOFIX)
child restraint system are accessible. X
Install the LATCH-type (ISOFIX) child restraint
system on both LATCH-type (ISOFIX) securing
rings C .
ISOFIX is a standardized securing system for
specially designed child restraint systems on
the rear seats. LATCH-type (ISOFIX) securing
rings for two LATCH-type (ISOFIX) child restraint
systems are installed on the left and right of the
rear seats.
Non-LATCH-type (ISOFIX) child seats may also
be used and can be installed using the vehicle's
seat belt system. Install the child seat according
to the manufacturer's instructions.
Top Tether
Introduction Top Tether provides an additional connection
between the child restraint system secured with
a LATCH-type (ISOFIX) system and the vehicle.
This helps reduce the risk of injury even further.
If the child restraint system is equipped with a
Top Tether belt, this should always be used.
Important safety notes
G WARNING
If the rear seat backrests are not locked, they
could fold forwards in the event of an acci-
dent, heavy braking or sudden changes of
direction. As a result, child restraint systems
cannot perform their intended protective
function. Rear seat backrests that are not
locked can also cause additional injuries, e.g.Children in the vehicle 61
Safety Z

in the event of an accident. This poses an
increased risk of injury or even fatal injury.
Always lock rear seat backrests after instal-
ling a Top Tether belt. Observe the lock veri-
fication indicator.
If the rear seat backrest is not engaged and
locked, this will be shown in the multifunction
display in the instrument cluster.
Top Tether anchorages
Top Tether anchorage points

Forward-facing child restraint system Always mov e th e front-passenger's seat as far
bac k as possible if th e child must be secured on
th e front-passenger seat in a forward-facing
child restrain t system. Full y retrac t th e seat
cushion length. The base of th e child restrain t
system must always res t on th e seat cushion of
th e front-passenger's seat . As muc h as possible
of th e backrest of th e child restrain t system
must be resting on th e backrest of th e front-
passenger's seat . The child restrain t system
may no t touch th e roo f or be subjected to a load
by th e head restraint. Adjus t th e angle of th e
seat backrest and th e head restraint position
accordingly. Always mak e sure th e shoulder belt
is correctly secured , runnin g from th e belt outlet
to th e belt guide of th e child restrain t system.
The shoulder belt strap must be routed forward
and down from th e vehicl e belt outlet . Adjus t th e
belt outlet and front-passenger seat as required.
Always comply wit h th e manufacturer' s instal -
lation and operating instruction s for th e child
restrain t system.
Child-proof locks
Important safety notes
G WARNIN G
If children are traveling in th e vehicle, they
could: R
open doors, thus endangering other people
or road user sR
exit th e vehicl e and be caught by oncomin g
traffic R
operate vehicl e equipmen t and become
trapped
Ther e is a ris k of an acciden t and injury.
Always activat e th e child-proof locks and
override feature if children are traveling in th e
vehicle. When leaving th e vehicle, always tak e
th e ke y wit h you and loc k th e vehicle. Never
leav e children unattended in th e vehicle.
Override feature for :R
th e rear door s ( Y
page 64)R
th e rear side windows ( Y
page 64) G WARNIN G
If you leav e children unsupervised in th e vehi-
cle , they could set it in motion by, for example :R
release th e parking brake. R
shif t th e automatic transmission out of th e
parking position P . R
start th e engine.
In addition , they may operate vehicl e equip-
men t and become trapped . Ther e is a ris k of
an acciden t and injury.
When leaving th e vehicle, always tak e th e
SmartKey wit h you and loc k th e vehicle. Never
leav e children unsupervised in th e vehicle.
G WARNIN G
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a ris k of injury, possibly eve n
fatal. Never leav e children unattended in th e
vehicle.
G WARNIN G
If th e child restraint system is subjected to
direct sunlight, part s may get ver y hot . Chil-
dre n may burn themselve s on these parts,
particularly on th e metal part s of th e child
restraint system. Ther e is a ris k of injury.
If you leav e th e vehicle, taking th e child wit h
you, always ensure that th e child restraint
system is no t expose d to direct sunlight. Pro -
tect it wit h a blanket, for example . If th e child
restraint system has been expose d to direct
sunlight, let it cool down before securin g th e
child in it . Never leav e children unattended in
th e vehicle.Children in the vehicle 63
Safety Z

Child-proof locks for the rear doors
You secure each door individually with the child-
proof locks on the rear doors. A door secured
with a child-proof lock cannot be opened from
inside the vehicle. When the vehicle is unlocked,
the door can be opened from the outside. X
To activate: press the child-proof lock lever
up in the direction of arrow C .X
Make sure that the child-proof locks are work-
ing properly. X
To deactivate: press the child-proof lock
lever down in the direction of arrow D .
Override feature for the rear side win-
dows
X
To enable/disable: press button D .
If indicator lamp C is lit, operation of the rear
side windows is disabled. Operation is only
possible using the switches in the driver's
door. If indicator lamp C is off, operation is
possible using the switches in the rear com-
partment. Pets in the vehicle
G WARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could: R
activate vehicle equipment and become
trapped, for example R
activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview of driving safety systems In this section, you will find information about
the following driving safety systems: R
ABS ( A nti-lock B raking S ystem)
( Y
page 65) R
BAS ( B rake A ssist S ystem) ( Y
page 65)R
BAS PLUS with Cross-Traffic Assist ( B rake
A ssist S ystem PLUS with Cross-Traffic Assist)
( Y
page 66) R
COLLISION PREVENTION ASSIST PLUS
( Y
page 67) R
ESP ®
( E lectronic S tability P rogram)
( Y
page 70) R
EBD ( E lectronic B rake force D istribution)
( Y
page 73) R
ADAPTIVE BRAKE ( Y
page 73)R
PRE-SAFE ®
Brake ( Y
page 73)R
STEER CONTROL ( Y
page 75)64
Driving safety systems
Safety

Important safety notes If you fail to adapt your driving style or if you are
inattentive, th e driving safet y systems can nei-
ther reduce th e ris k of an acciden t no r override
th e laws of physics . Drivin g safet y systems are
merely aids designed to assist driving . You are
responsible for maintainin g th e distanc e to th e
vehicl e in front, for vehicl e speed, for braking in
goo d time, and for staying in lane. Always adapt
your driving style to suit th e prevailing road and
weather condition s and maintai n a saf e distanc e
from th e vehicl e in front. Drive carefully.
The driving safet y systems describe d only wor k
as effectivel y as possible when there is ade-
quat e contact between th e tires and th e road
surface. Pay particular attention to th e informa-
tion regarding tires , recommended minimum
tire tread depths etc. in th e "Wheels and tires "
section ( Y
page 336).
In wintr y driving conditions, always use winte r
tires (M+ S tires )a nd if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible.
ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The % ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac- tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Y
page 259) and dis-
play messages which may be shown in the
instrument cluster ( Y
page 228).
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over. X
To make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a
reminder to take extra care while driving.
BAS (Brake Assist System)
General information BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.Driving safety systems 65
Safety Z

Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
General information BAS PLUS can help you to minimize the risk of a
collision with a vehicle or a pedestrian and
reduce the effects of such a collision. If BAS
PLUS detects a danger of collision, you are
assisted when braking.
i Pay attention to the important safety notes
in the "Driving safety systems" section
( Y
page 65).
BAS PLUS is only available on vehicles with the
Driving Assistance package.
For BAS PLUS to assist you when driving, the
radar sensor system and the camera system
must be operational.
With the help of a sensor system and a camera
system, BAS PLUS can detect obstacles: R
that are in the path of your vehicle for an
extended period of time R
that cross the path of your vehicle
In addition, pedestrians in the path of your vehi-
cle can be detected.
BAS PLUS detects pedestrians by using typical
characteristics such as the body contours and
posture of a person standing upright.
If the radar sensor system or the camera system
is malfunctioning, BAS PLUS functions are
restricted or no longer available. The brake sys-
tem is still available with complete brake boost-
ing effect and BAS.
i Observe the restrictions described in the
"Important safety notes" section
( Y
page 66). Important safety notes
G WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
BAS PLUS cannot always clearly identify peo-
ple, this is especially the case if they are mov-
ing. BAS PLUS cannot intervene in these
cases. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
G WARNING
BAS PLUS does not react: R
to small people, e.g. children R
to animals R
to oncoming vehicles R
when cornering
As a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is also
impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is interference by other radar sources R
there are strong radar reflections, for exam-
ple in parking garages R
a narrow vehicle is traveling in front, e.g. a
motorbike66
Driving safety systems
Safety

R
a vehicle is traveling in front on a different line R
vehicles quickly move into the radar sensor
system detection range
Recognition by the camera system is also
impaired in the event of: R
dirt on the camera or if the camera is covered R
glare on the camera system, e.g. from the sun
being low in the sky R
darkness R
or if: -
pedestrians move quickly, e.g. into the path
of the vehicle -
the camera system no longer recognizes a
pedestrian as a person due to special cloth-
ing or other objects -
a pedestrian is concealed by other objects -
the typical outline of a pedestrian is not
distinguishable from the background
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensors checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle.
Following damage to the windshield, have the
configuration and operation of the camera sys-
tem checked at a qualified specialist workshop.
Function To avoid a collision, BAS PLUS calculates the
brake force necessary if: R
you approach an obstacle, and R
BAS PLUS has detected a danger of collision
At speeds of more than20 mp h( 30 km/h) : if
you depress the brake pedal, BAS PLUS is acti-
vated. The increase in brake pressure will be
carried out at the last possible moment.
At speeds of above20 mph(30 km/h) : if you
depress the brake pedal sharply, BAS PLUS
automatically increases the brake pressure to a
degree suited to the traffic situation.
BAS PLUS provides braking assistance in haz-
ardous situations with vehicles in front within a
speed range between 4 mph (7 km/h) and
155 mph (250 km/ h) . At speeds of up to approximately 44 mph
(70 km/h), BAS PLUS can react to: R
stationary objects in the path of your vehicle,
e.g. stopped or parked vehicles R
pedestrians in the path of your vehicle R
obstacles crossing your path, which move in
the detection range of the sensors and are
recognized by them
i If BAS PLUS demands particularly high brak-
ing force, preventative passenger protection
measures (PRE-SAFE ®
) are activated simulta-
neously ( Y
page 57). X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes func-
tion as usual, if: R
you release the brake pedal. R
there is no longer a risk of collision. R
no obstacle is detected in front of your vehi-
cle. R
you depress the accelerator pedal. R
you activate kickdown.
COLLISION PREVENTION ASSIST
PLUS
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
COLLISION PREVENTION ASSIST PLUS consists
of a distance warning function with an autono-
mous braking function and Adaptive Brake
Assist.
COLLISION PREVENTION ASSIST PLUS can help
you to minimize the risk of a front-end collision
with a vehicle ahead or reduce the effects of
such a collision.
If COLLISION PREVENTION ASSIST PLUS
detects that there is a risk of a collision, you will
be warned visually and acoustically. If you do not
react to the visual and audible collision warning,
autonomous braking can be initiated in critical
situations. If you apply the brake yourself in a
critical situation, the COLLISION PREVENTION
ASSIST PLUS adaptive Brake Assist assists you.Driving safety systems 67
Safety Z

Important safety notes In particular, th e detection of obstacles can be
impaired if: R
there is dirt on th e sensor s or anythin g else
covering th e sensor sR
there is snow or heav y rainR
there is interferenc e by other radar source sR
there are stron g radar reflections, for exam-
ple in parking garages R
a narrow vehicl e is traveling in front, e.g. a
motorbike R
a vehicl e is traveling in fron t on a differen t lin eR
ne w vehicles or after a servic e on th e COLLI-
SION PREVENTION ASSIST PLU S system
Observ e th e important safet y note s in th e
"Breaking-in notes" section ( Y
page 131).
Followin g damag e to th e fron t en d of th e vehicle,
hav e th e configuration and operation of th e
radar sensor checke d at a qualified specialist
workshop. This also applie s to collision s at slow
speeds wher e there is no visible damag e to th e
fron t of th e vehicle.
Activating/deactivating The COLLISION PREVENTION ASSIST PLU S is
automatically active after switching on th e igni-
tion .
You can activat e or deactivat e COLLISION PRE -
VENTION ASSIST PLU S in th e on-board com-
puter ( Y
page 220). When deactivated, th e dis-
tance warning function and th e autonomous
braking function are also deactivated.
If COLLISION PREVENTION ASSIST PLU S is
deactivated, th e