brake MERCEDES-BENZ GLC 2017 Manual Online

X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
Tires R
Door gaps, roof gaps, joints, etc. R
Electrical components R
Battery R
Connectors R
Lamps R
Seals R
Trim R
Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with a decorative film.
Maintain a distance of at least 27.5 in (70 cm) between the parts of the vehicle covered with
the film and the nozzle of the high pressure
cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 3 m
away from the vehicle.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
using a car wash R
using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax. Care 313
Maintenance and care Z

If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
The cleaning product Paint Cleaner, which has
been recommended and approved by
Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect: R
strong rubbing of the paintwork with
unsuitable materials R
frequent use of automatic car washes R
washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
The vehicle should preferably be washed by
hand using a soft sponge, car shampoo and
plenty of water. Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.314
Care
Maintenance and care

! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components. X
Clean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz.
Cleaning wiper blades
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly. X
Fold the windshield wiper arms away from the
windshield ( Y
page 120).X
Carefully clean the wiper blades with a damp
cloth. X
Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
! Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len-
ses. X
Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths. Cleaning the mirror turn signals
! Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals. X
Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board
! Do not clean the aluminum inserts of the
side running board with alkaline or acidic
cleaners, such as wheel cleaner. Do not use
acidic wheel cleaners to remove brake dust.
The aluminum inserts could otherwise be
damaged.
Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehicle
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
X
Clean sensors C of the driving systems with
water, car shampoo and a soft cloth. Care 315
Maintenance and care Z

Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a second battery using jumper cables.
Observe the following points: R
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a second battery or a jump-starting device. R
Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold. R
All vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first. R
Jump-starting may be performed only using batteries with a nominal voltage of 12 V. R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps. R
If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly. R
Make sure that the two vehicles do not touch.
Make sure that: R
The jumper cables are not damaged. R
Bare parts of the terminal clamp do not come into contact with other metal parts while the jumper
ca bles are connected to the battery. R
The jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan. X
Secure the vehicle by applying the electric parking brake. X
Shift the transmission to position ] .X
Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position

! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to position
\\ and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
] , which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
\\ when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
\\ , have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position H in
the ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position \\
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 84). You could other-
wise be locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye
G WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
Mercedes-AMG vehicles
All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers C .Towing and tow-starting 331
Breakdown assistance Z

X
Remove th e towin g eye from th e retainer
( Y
page 320).X
Mercedes-AM G vehicles: use a suitable
object, e.g. a screwdriver, to pry off cover C
on th e fron t bumper from underneath. Tak e
th e cover from th e opening , but do no t
remove it .
Press th e mar k on cover C on th e rear
bumper inward and remove .X
All other vehicles: press th e mar k on
cover C inward and remove .X
Screw in th e towin g eye clockwise as far as it
will go and tighten it .
Vehicles wit h a trailer to w hitch do no t hav e a
bracke t for th e screw-in towin g eye at th e back.
Connect th e towbar to th e trailer to w hitch
( Y
page 204).
Removing the towing eye X
Unscrew and remove th e towin g eye.X
Attac h cover C to th e bumper and press until
it engages.
Towing a vehicle with both axles on
the ground The automatic transmission automatically shifts
to position ] when you open th e driver' s or
front-passenger door or when you remove th e
SmartKey from th e ignition lock. It is essential to
observ e th e followin g steps to ensur e that th e
automatic transmission remain s in position \\
during towing. X
Mak e sur e that th e vehicl e is stationary.X
Turn th e SmartKey to position H in th e igni-
tion lock. X
Depress and hold th e brak e pedal .X
Shift th e automatic transmission to position
\\ .X
Leav e th e SmartKey in position H in th e igni-
tion lock. X
Releas e th e brak e pedal .X
Releas e th e electric parking brake.X
Switc h on th e hazard warning lamp s
( Y
page 113).
In order to signal a chang e of direction when
towin g th e vehicl e wit h th e hazard warning
lamp s switched on , use th e combination switch
as usual. In this case, only th e indicator lamp s for th e direction of travel flash. Afte r resetting
th e combination switch , th e hazard warning
lamp start s flashin g again .
Transporting the vehicle
General notes
! When th e vehicl e is loade d for transport, th e
fron t and rear axles mus t be stationary and on
th e sam e transportation vehicle. Positioning
ove r th e connection poin t of th e transpor t
vehicl e is no t permitted. The driv e train may
otherwise be damaged.
! You may only secure th e vehicl e by th e
wheels, no t by part s of th e vehicl e suc h as
axl e or steering components. Otherwise, th e
vehicl e could be damaged.
The towin g eye or trailer to w hitch can be used
to pull th e vehicl e onto a trailer or transporte r if
you wish to transpor t it .X
Turn th e SmartKey to position H in th e igni-
tion lock. X
Shift th e automatic transmission to position
\\ .
As soon as th e vehicle ha s been loaded:X
Preven t th e vehicl e from rollin g away by
applyin g th e electric parking brake. X
Shift th e automatic transmission to position
] . X
Turn th e SmartKey to position

Important safety notes
G WARNIN G
If wheels and tires of th e wrong siz e are used,
th e whee l brakes or suspension component s
may be damaged. Ther e is a ris k of an acci-
dent.
Always replace wheels and tires wit h those
that fulfill th e specification s of th e original
part .
When replacing wheels, mak e sur e to use th e
correct: R
designation R
model
When replacing tires , mak e sur e to use th e
correct: R
designation R
manufacturer R
model
G WARNIN G
A flat tire severely impairs th e driving , steer -
ing and braking characteristics of th e vehicle.
Ther e is a ris k of accident.
Tires without run-flat characteristics :R
do no t driv e wit h a flat tire.R
immediately replace th e flat tire wit h your
emergenc y spar e whee l or spar e wheel, or
consult a qualified specialist workshop.
Tires wit h run-flat characteristics :R
pay attention to th e information and warn -
ing notice s on MOExtended tires (tire s wit h
run-flat characteristics).
Accessories that are no t approve d for your vehi-
cle by Mercedes-Ben z or are no t bein g used cor-
rectl y can impair th e operating safety.
Before purchasing and usin g non-approve d
accessories, visit a qualified specialist work-
sho p and inquire about :R
suitabilit yR
legal stipulation sR
factory recommendation s Further information regarding wheels and tires
can be foun d under "Wheel/tire combinations"
( Y
page 360).
You can ask for information regarding permitte d
wheel-tire combination s at an authorize d
Mercedes-Ben z Center.
Information on tire pressur e can be found:R
on th e Tir e and Loading Information placard
on th e B-pillar on th e driver' s side
( Y
page 346) R
in th e tire pressur e table in th e fuel filler flap
( Y
page 339) R
under "Tir e pressure" ( Y
page 339)
Operation
Information on driving Chec k th e tire pressur e when th e vehicl e is
heavily laden and adjust prio r to a trip.
While driving , pay attention to vibrations, noises
and unusual handlin g characteristics , e.g. pull-
ing to on e side . This may indicat e that th e
wheels or tires are damaged. If you suspec t that
a tire is defective, reduce your spee d immedi-
ately. Stop th e vehicl e as soo n as possible to
chec k th e wheels and tires for damage. Hidden
tire damag e could also be causing th e unusual
handlin g characteristics . If you fin d no sign s of
damage, hav e th e tires and wheels checke d at a
qualified specialist workshop.
When parking your vehicle, mak e sur e that th e
tires do no t get deformed by th e cur b or other
obstacles. If they canno t be avoided, driv e ove r
obstacles suc h as curbs slowly and at an obtuse
angle. Otherwise, you may damag e th e wheels
or tires .
Regular checking of wheels and tires
G WARNIN G
Damaged tires can caus e tire inflation pres-
sur e loss . As a result , you could lose control of
your vehicle. Ther e is a ris k of accident.
Chec k th e tires regularly for sign s of damag e
and replace any damaged tires immediately.
Chec k wheels and tires for damag e at least once
a month . Chec k wheels and tires after driving336
Operation
Wheels and tires

Weight of optional extras The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 5 lbs (2.3 kg). These
optional extras, such as high-performance
brakes, level control, a roof rack or a high-per-
formance battery, are not included in the curb
weight and the weight of the accessories.
TIN (Tire Identification Number) This is a unique identifier which can be used by
a tire manufacturer to identify tires, for example
for a product recall, and thus identify the pur-
chasers. The TIN is made up of the manufactur-
er's identity code, tire size, tire type code and
the manufacturing date.
Load bearing index The load bearing index (also load index) is a code
that contains the maximum load bearing capa-
city of a tire.
Traction Traction is the result of friction between the tires
and the road surface.
Treadwear indicators Narrow bars (tread wear bars) that are distrib-
uted over the tire tread. If the tire tread is level
with the bars, the wear limit of

the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground. X
Apply the electric parking brake manually. X
Bring the front wheels into the straight-ahead
position. X
Shift the transmission to position ] .X
Make sure that the vehicle level is set to "Nor-
mal" on vehicles with AIR BODY CONTROL
( Y
page 173). X
Switch off the engine. X
Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock. X
Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in key posi-
tion

must be positioned vertically, directly under
the jacking point of the vehicle.
! Only position the jack at the appropriate
jacking point of the vehicle. Otherwise, you
could damage the vehicle.
Observe the following when raising the vehi-
cle: R
To raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If used incorrectly, the
jack could tip over with the vehicle raised. R
The jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It must not be used for performing
maintenance work under the vehicle. R
Avoid changing the wheel on uphill and down-
hill slopes. R
Before raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Do not disengage the
parking brake while the vehicle is raised. R
The jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat, load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats. R
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height. R
Make sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in (3 cm). R
Do not place your hands or feet under the
raised vehicle. R
Do not lie under the vehicle. R
Do not start the engine when the vehicle is
raised. R
Never open or close a door or the tailgate
when the vehicle is raised. R
Make sure that no persons are present in the
vehicle when the vehicle is raised. X
Using lug wrench C , loosen the bolts on the
wheel you wish to change by about one full
turn. Do not unscrew the bolts completely.
The jacking points are located just behind the
front wheel housings and just in front of the rear
wheel housings (arrows). X
Take the ratchet wrench out of the tire-chang-
ing tool kit and place it on the hexagon nut of
the jack so that the letters AUF are visible.
X
Position jack