steering MERCEDES-BENZ GLC 2018 User Guide

Sports Utility Vehicle
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
G WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected. G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if: R
the vehicle becomes stuck, e.g. on a high
curb or an unpaved road R
you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road R
a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Declaration of conformity for wireless
vehicle components
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation isOperating safety 31
Introduction Z

Cockpit
Function Page
C
Steering wheel paddle shift-
ers 152
D
Combination switch 113

Multifunction steering wheel
Function Page
C
Multifunction display 222
D
Multimedia system display

Panic alarm X
To arm: press and hold the 3 button C
for approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed. X
To disarm: press the 3 button C again.
or X
Insert the SmartKey into the ignition lock.
or X
Press the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces
to which vehicle occupants are subjected during
an accident.
The restraint system comprises: R
Seat belt system R
Air bags R
Child restraint system R
Child seat securing systems
The components of the restraint system work in
conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants: R
have fastened their seat belts correctly
( Y
page 47)R
have the seat and head restraint adjusted
properly ( Y
page 99) As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position ( Y
page 99).
You also have to make sure that an air bag can
inflate properly if deployed ( Y
page 49).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam-
ple, if, in the event of an accident, the protection
offered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par-
ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" ( Y
page 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems ( Y
page 60).
Important safety notes
G WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Mercedes-
Benz Center for details. USA only: for further
information contact our Customer Assistance
Center at 1-800 FOR-MERCEDES
(1 ‑ 800 ‑ 367 ‑ 6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz.44
Occupant safety
Safety

The seat belt adjustment will apply a certain
tightening force if any slack is detected between
the vehicle occupant and the seat belt. Do not
grab hold of the seat belt.
You can switch the seat belt adjustment on and
off using the multimedia system. Information on
switching the seat belt adjustment on and off
can be found in the Digital Operating Instruc-
tions.
Belt warning for the driver and front
passenger The v seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, there may be
a warning tone.
Regardless of whether the driver's seat belt has
already been fastened, the v seat belt warn-
ing lamp lights up for six seconds each time the
engine is started. If the front doors are closed
and the driver's or front-passenger seat belt has
not been fastened, the v seat belt warning
lamp lights up again after the six seconds. As
soon as the driver's and front-passenger seat
belts are fastened or a front door is opened
again, the v seat belt warning lamp goes out.
If the driver's seat belt is not fastened after the
engine is started, an additional warning tone will
sound. The warning tone switches off after six
seconds or once the driver's seat belt is fas-
tened.
If the vehicle's speed exceeds 15 mph
(25 km/ h) once and the driver's and front-
passenger seat belts are not fastened, a warning
tone sounds. A warning tone also sounds with
increasing intensity for 60 seconds or until the
driver or front passenger have fastened their
seat belts.
If the driver or front passenger unfasten their
seat belts during the journey, the seat belt warn-
ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-
ognized by the AIRBAG marking.
An air bag complements the correctly fastened
seat belt. It is no substitute for the seat belt. The air bag provides additional protection in appli-
cable accident situations.
Not all air bags are deployed in an accident. The
different air bag systems function independ-
ently from one another ( Y
page 56).
However, no system available today can com-
pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at
which the air bag must be deployed.
Important safety notes
G WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants: R
have fastened their seat belts correctly,
including pregnant women R
are sitting correctly and maintain the great-
est possible distance to the air bags R
follow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants. R
Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The center of
the head restraint must support the head at
about eye level. R
Move the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely. R
Only hold the steering wheel on the outside.
This allows the air bag to be fully deployed. R
Always lean against the backrest while driv-
ing. Do not lean forward or lean against the
door or side window. You may otherwise be in
the deployment area of the air bags. R
Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-Occupant safety 49
Safety Z

The front-passenger front air bag will only
deploy if: R
the system, based on the OCS weight sensor
readings, detects that the front-passenger
seat is occupied ( Y
page 52). The
PASSENGER AIR BAG OFF indicator lamp is
not lit ( Y
page 52)R
the restraint system control unit predicts a
high accident severity
Driver's knee bag
Driver's knee bag C deploys under the steering
column. The driver's knee bag is deployed
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occupant
in the driver's seat.
Side impact air bags
G WARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are
designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Front side impact air bags C and rear side
impact air bags D deploy next to the outer bol-
ster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. However, it does
not protect the: R
Head R
Neck R
Arms
If the restraint system control unit detects a side
impact, the side impact air bag is deployed on
the side on which the impact occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions: R
the OCS system detects that the front-
passenger seat is occupied or R
the seat belt buckle tongue is engaged in the
belt buckle of the front-passenger seat
If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent
of whether the front-passenger seat is occupied
or not.
Window curtain air bags Occupant safety 51
Safety Z

PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected: R
the front seat belts are pre-tensioned. R
if the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed. R
vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. All settings made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced: X
Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" ( Y
page 48).
PRE-SAFE ®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE ®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE ®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:R
if the vehicle is backing up R
when the vehicle is towing a trailer and there
is a risk of a rear-end collision When driving, or when parking or exiting a park-
ing space with assistance from Parking Pilot,
PRE-SAFE ®
PLUS will not apply the brakes.
Function PRE-SAFE ®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following measures
depending on the hazardous situation detected: R
if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned. R
if the radar sensor system detects that a rear-
end collision is imminent: -
the brake pressure is increased if the driver
applies the brakes when the vehicle is sta-
tionary. -
the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed: R
if the accelerator pedal is depressed when a
gear is engaged R
if the risk of a collision passes or is no longer
detected R
if Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact: R
the hazard warning lamps are switched on R
the emergency lighting is activated R
the vehicle doors are unlocked R
the front side windows are lowered R
vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened R
the engine is switched off and the fuel supply
is cut off R
vehicles with mbrace: automatic emergency
callOccupant safety 59
Safety Z

G WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the child-
proof locks on the rear doors. A door secured
with a child-proof lock cannot be opened from
inside the vehicle. When the vehicle is unlocked,
the door can be opened from the outside. X
To activate: press the child-proof lock lever
up in the direction of arrow C .X
Make sure that the child-proof locks are work-
ing properly. X
To deactivate: press the child-proof lock
lever down in the direction of arrow D . Child-proof locks for the rear side win-
dows X
To enable/disable: press button D .
If indicator lamp C is lit, operation of the rear
side windows is disabled. Operation is only
possible using the switches in the driver's
door. If indicator lamp C is off, operation is
possible using the switches in the rear com-
partment.
Pets in the vehicle
G WARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could: R
activate vehicle equipment and become
trapped, for example R
activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.Pets in the vehicle 65
Safety Z

Drivin g safet y systems
Overview of drivin g safet y systemsIn this section , you will fin d information about
th e followin g drivin g safet y systems :R
AB S ( A n ti-loc k B rakin g S ystem)
( Y
page 66)R
BA S ( B rak e A ssist S ystem) ( Y
page 67)R
Active Brak e Assis t ( Y
page 67 )R
ES P ®
( E lectronic S t ability P r ogram)
( Y
page 69)R
EB D ( E lectroni c B rak e forc e D istribution )
( Y
page 73 )R
ADAPTIV E BRAKE ( Y
page 73 )R
Active Brak e Assis t wit h cross-traffic function
( Y
page 73)R
STEE R CONTROL ( Y
page 76 )
Important safet y notesIf you fail to adapt your drivin g style or if you are
inattentive , th e drivin g safet y systems can nei-
ther reduce th e ris k of an acciden t no r override
th e laws of physics. Driving safet y systems are
merely aids designed to assist driving. You are
responsible fo r maintainin g th e distanc e to th e
vehicle in front, fo r vehicle speed, fo r braking in
goo d time, and fo r stayin g in lane. Always adapt
your drivin g style to suit th e prevailin g road and
weather condition s and maintain a saf e distanc e
from th e vehicle in front. Drive carefully.
The drivin g safet y systems described only wor k
as effectively as possible when there is ade-
quat e contact between th e tires and th e road
surface. Pay particular attention to th e informa-
tion regardin g tires , recommended minimum
tire tread depths etc. in th e "Wheels and tires "
section ( Y
page 349).
In wintr y drivin g conditions, always use winte r
tires (M+ S tires )a nd if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The % ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
G WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Y
page 271) and dis-
play messages which may be shown in the
instrument cluster ( Y
page 240).
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over. X
To make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a
reminder to take extra care while driving.66
Driving safety systems
Safety

function automatically increases the brake pres-
sure to a degree suited to the traffic situation.
Active Brake Assist with cross-traffic function
provides braking assistance in hazardous situa-
tions with vehicles in front within a speed range
between 4 mph (7 km/h) and 155 mph
(250 km/h).
Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with: R
stationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles R
stationary pedestrians in the path of the vehi-
cle R
obstacles crossing your path that move in the
detection range of the sensors and are detec-
ted X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake
Assist with cross-traffic function at any time by: R
depressing the accelerator pedal further. R
activating kickdown. R
releasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if: R
you maneuver to avoid the obstacle. R
there is no longer a risk of collision. R
an obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular
if: R
both right wheels or both left wheels are on a
wet or slippery road surface when you brake R
the vehicle begins to skid Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
No steering support is provided from STEER
CONTROL, if: R
ESP ®
is deactivated R
ESP ®
is malfunctioning R
the steering is malfunctioning
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).76
Protection against theft
Safety