tailgate MERCEDES-BENZ GLC 2018 User Guide

dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 382).
Opening and closing
X
To open: pull remote operating switch C for
the tailgate until the tailgate opens. X
To close: turn the SmartKey to position G or
H in the ignition lock.X
Press and hold remote operating switch for
tailgate C until the tailgate is completely
closed.
When the vehicle is stationary, you can close the
tailgate from the driver's seat. When the vehicle
is also unlocked, you can also open the tailgate
from inside. Limiting the opening angle of the tail-
gate
General notes
! Make sure there is sufficient clearance to
open the tailgate fully when setting the open-
ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 8 in (20 cm) before
the stop.
To open the tailgate fully, pull the handle on the
outside of the tailgate again after it has stopped
automatically. This does not delete the stored
position.
Activating X
To open the tailgate: pull the handle on the
tailgate. X
To stop the opening procedure at the
desired position: press the closing button in
the tailgate or pull the handle on the outside
of the tailgate again. X
To store the position: press and hold the
closing button in the tailgate until you hear a
short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button on the tail-
gate until two short tones sound.
Unlocking the tailgate using the
mechanical key
General notes
Use the mechanical key if the tailgate can no
longer be unlocked: R
using the SmartKey R
using HANDS-FREE ACCESS R
using the remote operating switch on the door
control panel90
Cargo compartment
Opening and closing

! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Unlocking X
Remove the cargo compartment cover
( Y
page 296). X
Fold the rear seat backrest forward
( Y
page 293). X
Insert mechanical key D into opening C in
the paneling and push it in. X
Open the tailgate.
When you lock the vehicle, the cargo compart-
ment is also locked again.
Side windows
Important safety notes
G WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
G WARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody becomes trapped, release the switch or press
the switch to open the side window again.
G WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying atten-
tion when closing a side window.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
while adjusting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the b
button to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window. Side windows 91
Opening and closing Z

Replacing rear bulbs (vehicles with
halogen headlamps)
Opening and closing the side trim pan-
els
Example: right-hand side paneling
You must open the side trim panel in the cargo
compartment before you can replace the bulbs
in the tail lamps. X
To open: release right or left side trim
panel C at the top and fold it down in the
direction of the arrow. X
To close: insert side trim panel C .
Rear lamp cluster
Changing the backup lamp Due to their location, have the bulbs in the
backup lamp in the tailgate replaced at a quali-
fied specialist workshop. X
Switch off the lights. X
Open the tailgate.
Example: right-hand side handle X
In recess

In addition, at least one of the following condi-
tions must be fulfilled: R
the engine is switched off R
the driver is not wearing a seat belt and the
driver's door is opened R
there is a system malfunction R
the power supply is insufficient R
the vehicle is stationary for a lengthy period
The red I (USA only) or $ (Canada only)
indicator lamp on the instrument cluster goes
out.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met: R
the seat belt has been fastened R
the engine is running R
the transmission is in position [ or ^ and
you accelerate
or
you shift the transmission position from ] to
position [ or ^ , you will need to accelerate
more on steeper gradients
If the transmission is in position ^ , the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake: R
the driver's door is closed R
You have shifted out of transmission position
] or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake. X
While driving, push handle C of the electric
parking brake ( Y
page 159).
The vehicle is braked as long as you keep
handle C of the electric parking brake
depressed. The longer electric parking brake handle C is depressed, the greater the brak-
ing force.
During braking: R
a warning tone sounds R
the Please Release Parking Brake mes-
sage appears R
the red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use. X
Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
Driving tips
General driving tips
Important safety notes
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.160
Driving tips
Driving and parking

R
Vehicles with AIR BODY CONTROL: the
vehicle is adjusted to normal level R
The ECO start/stop function is available
( Y
page 140)
ESP ®
specially adapted for trailer operation is
also activated.
Activating/deactivating off-road pro-
grams
Activating the off-road program X
Press off-road program button C .
The multimedia system display shows the off-
road menu Offroad Settings
.X
Select the off-road program.
The selected off-road program is activated.
The symbol of the active off-road program
appears on the multifunction display.
Further information on configuring the off-road
programs via the multimedia system can be
found in the Digital Operator's Manual.
The off-road program is deactivated if you: R
select the Off setting in the off-road menu.R
select a drive program using the DYNAMIC
SELECT switch. ( Y
page 144)R
switch off the engine. When the engine is
restarted, drive program C is activated.
RACE START
Important safety notes
i RACE START is only available for the
Mercedes-AMG GLC 63 4MATIC+ and
Mercedes-AMG GLC 63 S 4MATIC+ models.
i RACE START must not be used on normal
roads. RACE START must only be activated and used on dedicated road circuits, outside
of public road use.
i RACE START is only available after the vehi-
cle has been run-in ( Y
page 135).
RACE START enables optimal acceleration from
a standing start. For this, a suitably high-grip
road surface is required and the vehicle and tires
must be in good working order.
G WARNING
If you use RACE START, individual tires may
start to spin and the vehicle could skid.
Depending on the selected ESP ®
mode, there
is an increased risk of skidding and having an
accident. Make sure that no persons, animals
or obstacles are within range of the vehicle.
i Observe the safety notes on driving safety
systems ( Y
page 66).
Be sure to read the safety notes and informa-
tion on ESP ®
( Y
page 69).
Activation conditions You can activate RACE START if: R
the doors are closed R
the hood is closed R
the tailgate is closed R
the engine is running and the engine and
transmission are at operating temperature R
the steering wheel is in the straight-ahead
position. R
the vehicle is on a level surface R
the vehicle is stationary, the brake pedal is
depressed (left foot) and the parking brake is
released R
the transmission is in position [R
the drive program S , S+ or Race is selected.
( Y
page 144)
Activating RACE START X
Quickly depress the accelerator pedal fully.
The engine speed is increased.
i If the activation conditions are not fulfilled,
RACE START cannot be carried out. The RACE
START Not Possible See Operator's
Manual message appears in the multifunction
display.Driving systems 183
Driving and parking Z

Problems with Parking Assist PARKTRONIC Problem
Possible causes/consequences and P Solutions
Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. You also
hear a warning tone for
approximately two sec-
onds.
Parking Assist
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up. Parking Assist PARKTRONIC has malfunctioned and has been deacti-
vated. X
If problems persist, have Parking Assist PARKTRONIC checked at a
qualified specialist workshop.
Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. Parking
Assist PARKTRONIC is
then deactivated. The Parking Assist PARKTRONIC sensors are dirty or there is inter-
ference. X
Clean the Parking Assist PARKTRONIC sensors ( Y
page 328).X
Switch the ignition back on.
The problem may be caused by an external source of radio or ultra-
sound waves. X
Check to see if Parking Assist PARKTRONIC works at a different
location.
Rear view camera
General notes
Rear view camera C is an optical parking and
maneuvering aid. It shows the area behind the
vehicle with guide lines in the multimedia sys-
tem.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text shown in the multimedia system
depends on the language setting. The follow- ing are examples of rear view camera displays
in the multimedia system.
Important safety notes The rear view camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. Make sure
that there are no persons, animals or objects in
the maneuvering area while maneuvering and
parking in parking spaces.
Under the following circumstances, the rear
view camera will not function, or will function in
a limited manner: R
if the tailgate is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the camera is exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)194
Driving systems
Driving and parking

R
if there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter R
if the camera lens is dirty or obstructed.
Observe the notes on cleaning
( Y
page 328) R
if the rear of your vehicle is damaged. In this
case, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the rear
view camera may be restricted due to additional
accessories on the rear of the vehicle (e.g.
license plate holder, rear bicycle rack).
The rear view camera is protected from rain-
drops and dust by means of a flap. When the rear
view camera is activated, this flap opens.
The flap closes again when: R
you have finished the maneuvering process R
you switch off the engine R
you open the cargo compartment
Observe the notes on cleaning ( Y
page 328).
For technical reasons, the flap may remain open
briefly after the rear view camera has been
deactivated.
Activating/deactivating the rear view
camera
X
To activate: make sure that the Activa‐
tion by R gear function is selected in the
multimedia system (see the Digital Operator's
Manual). X
Engage reverse gear.
The rear view camera flap opens. The multi-
media system shows the area behind the vehi-
cle with guide lines.
The image from the rear view camera is avail-
able throughout the maneuvering process. X
To switch the function mode for vehicles
with trailer tow hitch: using the controller,
select symbol C for the "Reverse parking"
function or symbol D for "Coupling up a
trailer".
The symbol of the selected function is high-
lighted. X
To deactivate: shift the transmission to posi-
tion ] .
or X
Drive forwards at a speed greater than 7 mph
(12 km/h).
Multimedia display The rear view camera may show a distorted view
of obstacles, show them incorrectly or not at all.
The rear view camera does not show objects in
the following positions: R
very close to the rear bumper R
under the rear bumper R
in the area immediately above the tailgate
handle
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.Driving systems 195
Driving and parking Z

Object detection only works in wide-angle view.
To ensure that you can use the function, it must
be switched on in the multimedia system (see
the Digital Operator's Manual).
360° Camera
General notes The 360° camera is a system consisting of four
cameras.
The system processes images from the follow-
ing cameras: R
Rear view camera R
Front camera R
Two side cameras in the exterior mirrors
The cameras cover the immediate surroundings
of the vehicle. The system supports you, for
example when parking or if vision is restricted at
an exit.
You can show images from the 360° camera in
full-screen mode or in seven different split-
screen views on the multimedia system. A split-
screen view also includes a top view of the vehi-
cle. This view is calculated from the data sup-
plied by the installed cameras (virtual camera).
The seven split-screen views are: R
Top view and picture from the rear view cam-
era (130° viewing angle) R
Top view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle) R
Top view and enlarged rear view R
Top view and enlarged front view R
Top view and trailer view (vehicles with trailer
tow hitch) R
Top view and images from the rear-facing side
cameras (rear wheel view) R
Top view and images from the forward-facing
side cameras (front wheel view)
When the function is active and you shift the
transmission from [ or ^ to \\ , the guide
lines on the multimedia system are hidden.
When you shift between transmission positions
[ and ^ , you see the previously selected front
or rear view. Distances measured by Parking Assist
PARKTRONIC will also be optically displayed: R
in split screen view as red or yellow brackets
around the vehicle icon in the top view, or R
at the bottom right as red or yellow brackets
around the vehicle symbol in full-screen mode
The line thickness and color of the brackets
show how far the vehicle is from an object. R
yellow brackets with thin lines: Parking Assist
PARKTRONIC is active R
yellow brackets with normal lines: an object is
present in close range of the vehicle R
red line: an object is present in the immediate
close range of the vehicle
Important safety notes The 360°camera is only an aid and may show a
distorted view of obstacles, show them incor-
rectly or not at all. The 360°camera is not a
substitute for attentive driving.
You are always responsible for safe maneuver-
ing and parking. Make sure that there are no
persons, animals or objects in the maneuvering
area while maneuvering and parking in parking
spaces.
You are always responsible for safety, and must
always pay attention to your surroundings when
parking and maneuvering. This applies to the
areas behind, in front of and beside the vehicle.
You could otherwise endanger yourself and oth-
ers.
The 360° camera will not function or will func-
tion in a limited manner: R
if the doors are open R
if the exterior mirrors are folded in R
if the tailgate is open R
in heavy rain, snow or fog R
at night or in very dark places R
if the cameras are exposed to very bright light R
if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker) R
if the camera lenses fog up, e.g. when driving
into a heated garage in winter, causing a rapid
change in temperature R
if the camera lenses are dirty or covered R
if the vehicle components in which the cam-
eras are installed are damaged. In this case,
have the camera position and setting checked
at a qualified specialist workshopDriving systems 199
Driving and parking Z

The full screen option is only available in the fol-
lowing views: R
Top view with picture from the rear view cam-
era R
Top view with picture from the front camera
Multimedia display Important safety notes The camera system may show a distorted view
of obstacles, show them incorrectly or not at all.
Obstacles are not shown by the system in the
following locations: R
under the front and rear bumpers R
very close to the front and rear bumpers R
in the area immediately above the tailgate
handle R
very close to the exterior mirrors R
in the transitional areas between the various
cameras in the virtual top view
! Objects not at ground level may appear to
be further away than they actually are, e.g.: R
the bumper of a parked vehicle R
the drawbar of a trailer R
the ball coupling of a trailer tow hitch R
the rear section of an HGV R
a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bottom-
most guideline.
Top view with picture from the rear view
camera
C
Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
D
Symbol for the split screen setting with top
view and rear view camera image

X
Switch off the engine. X
Close the doors and tailgate. X
Couple up the trailer. X
Establish the electrical connection between
the vehicle and the trailer. X
Check that the trailer lighting system is work-
ing. X
Push the combination switch upwards/down-
wards and check whether the corresponding
turn signal on the trailer flashes.
A trailer that is connected is recognized only
when the electrical connection is established
correctly and when the lighting system is work-
ing properly. The function of other systems also
depends on this, for example: R
ESP ®
R
PARKTRONIC R
Active Parking Assist R
Active Blind Spot Assist R
Active Lane Keeping Assist
Vehicles with AIR BODY CONTROL: if you couple
up a trailer, the vehicle always remains at high-
way level. Observe the following note when cou-
pling up a trailer: R
Unless highway level has been set manually,
the vehicle is automatically lowered to high-
way level. If a speed of 5 mph (8 km/h) has
been reached, this may be the case.
These restrictions apply to accessories that are
supplied with power via the trailer socket in your
vehicle, e.g. a rear bicycle rack.
Observe the maximum permissible trailer
dimensions (width and length).
Most U.S. states and all Canadian provinces
require by law: R
Safety chains between the towing vehicle and
the trailer. The chains should be cross-wound
under the trailer drawbar. They must be fas-
tened to the vehicle's trailer coupling, not to
the bumper or the axle.
Leave enough play in the chains to make tight
cornering possible. R
A separate brake system for certain types of
trailer. R
Safety switch for braked trailers. Check the
specific legal requirements applicable to your
state.
If the trailer becomes detached from the tow-
ing vehicle, the safety feature applies the
trailer brakes. Towing a trailer There are several legal requirements for towing
a trailer, e.g. the maximum permissible speed.
Make sure that your car/trailer combination
complies with the local regulations: R
in your place of residence R
at your destination
The police and local authorities can provide reli-
able information.
To accumulate driving experience and accustom
yourself to the new handling characteristics,
practice the following at a location where there
is no traffic: R
Cornering R
Stopping R
Backing up
Check the following before the journey: R
Trailer tow hitch R
Safety switch for braked trailers R
Safety chains R
Electrical connections R
Lighting system R
Wheels and tires R
Load securing
Adjust the exterior mirrors so that you have a
clear view of the rear section of the trailer.
If the trailer is equipped with electronically con-
trolled brakes, pull away carefully in the car/
trailer combination. Brake manually using the
brake controller and check whether the brakes
function correctly.
Regularly check that the load is secure.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
The vehicle/trailer combination: R
is heavier R
is restricted in its acceleration and gradient-
climbing capability R
has an increased braking distance R
is affected more by strong crosswinds R
demands more sensitive steering R
has a larger turning circle
Avoid sudden steering movements.
Avoid braking abruptly. If possible, brake gently
at first to allow the trailer to run on. Then,
increase the braking force rapidly.Towing a trailer 217
Driving and parking Z