tailgate MERCEDES-BENZ GLC 2018 Owners Manual

EBD (electronic brake force distri-
bution)
Display message ............................ 242
Function/notes ................................ 73
ECO display
Function/notes ............................ .1 61
On-board computer ....................... 225
ECO start/stop function
Automatic engine start .................. 141
Automatic engine switch-off .......... 141
Deactivating/activating ................. 142
General information ....................... 141
Important safety notes .................. 140
Introduction ................................... 140
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 59
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door ................................... .8 5
Vehicle ............................................ .8 5
Emergency Tensioning Devices
Activation ......................................... 56
Emergency unlocking
Tailgate ............................................ 90
Emissions control
Service and warranty information .... 29
Engine
Check Engine warning lamp ........... 274
Display message ............................ 252
ECO start/stop function ................ 140
Engine number ............................... 377
Irregular running ............................ 143
Jump-starting ................................. 341
Starting (important safety notes) ... 138
Starting problems .......................... 143
Starting the engine with the
SmartKey ....................................... 138
Starting via smartphone ................ 139 Starting with the Start/Stop but-
ton ................................................. 138
Switching off .................................. 158
Tow-starting (vehicle) ..................... 347
Engine el ectro nics
P roblem (malfunction) ................... 143
Engine oil
Adding ........................................... 320
Additives ........................................ 380
Checking the oil level ..................... 319
Checking the oil level using the
dipstick .......................................... 320
Checking the oil level using the
on-board computer ........................ 320
Display message ............................ 254
Filling capacity ............................... 380
General notes ................................ 379
Notes about oil grades ................... 379
Notes on oil level/consumption .... 319
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 235
Entering an address
see also Digital Operator's Man-
ual .................................................. 280
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stability Program)
ESP ®
(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 236
Characteristics ................................. 70
Crosswind Assist ............................. 73
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 71
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Display message ............................ 240
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 70
Trailer stabilization ........................... 72
Warning lamp ................................. 271
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 69
Exhaust
see Exhaust pipe
Exhaust check ................................... 161Index 11

Overview of bulb types .................. 117
Replacing front bulbs (vehicles
with halogen headlamps) ............... 117
Turn signals (front) ........................ .1 18
Reporting safety defects .................... 33
Rescue card ......................................... 33
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 255
Warning lamp ................................. 274
Residual heat (climate control) ....... .1 31
Restraint system
Display message ............................ 247
Introduction ..................................... 44
Warning lamp ................................. 274
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroof ................ 95
Roller sunblinds ............................... 96
Side windows ................................... 91
Tailgate ............................................ 86
Roadside Assistance (breakdown) .... 30
Roll away protection
see HOLD function
Roller sunblind
Operating ......................................... 97
Panorama roof with power tilt/
sliding panel ..................................... 96
Rear side windows ......................... 303
Resetting ......................................... 97
Roof carrier ........................................ 301
Roof lining and carpets (cleaning
guidelines) ......................................... 331
Roof load (maximum) ........................ 382
Route guidance
see also Digital Operator's Man-
ual ................................................. .2 80
Route guidance active ..................... .2 26
S
Safety
Children in the vehicle ..................... 60
see Occupant safety
see Operating safety
Safety system
see Driving safety systems SD card
Inserting/removing ........................ 289
Selecting ........................................ 229
SD memory card
see also Digital Operator's Man-
ual ................................................. .2 80
Search & Send
see also Digital Operator's Man-
ual ................................................. .2 80
Seat
Correct driver's seat position ........... 99
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
center rear-compartment seat ......... 48
Cleaning ......................................... 330
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 45
Releasing ......................................... 48
Warning lamp ................................. 269
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ................... 101
Adjusting the 4-way lumbar sup-
port ................................................ 103
Adjusting the head restraint .......... 101
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 330
Folding the backrest (rear com-
partment) forwards/back .............. 293
Important safety notes .................... 99
Seat heating .................................. 103
Seat heating problem .................... 104
Seat ventilation .............................. 104
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 110
Securing cargo .................................. 295
Selector lever
Cleaning ......................................... 329
see Automatic transmission
Sensors (cleaning instructions) ....... 328
Service menu (on-board com-
puter) .................................................. 231 Index 19

Switching on/off ........................... 113
Start button
Display message ............................ 268
Start/Stop button
Key positions ................................. 137
Starting the engine ........................ 138
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 138
STEER CONTROL .................................. 76
Steering
Display message ............................ 267
Warning lamps ............................... 279
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering Pilot
Display message ............................ 261
with Distance Pilot DISTRONIC ...... 177
Steering wheel
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 105
Button overview ............................... 38
Buttons (on-board computer) ......... 221
Cleaning ......................................... 329
EASY ENTRY/EXIT feature ............. 106
Important safety notes .................. 105
Storing settings (memory func-
tion) ............................................... 110
Steering wheel heating
Problem (malfunction) ................... 106
Switching on/off ........................... 105
Steering wheel paddle shifters ........ 152
Stopwatch (RACETIMER) ................... 237
Stowage areas ................................... 290
Stowage compartments
Armrest (under) ............................. 291
Center console .............................. 291
Cup holders ................................... 302
Door ............................................... 292
Eyeglasses compartment ............... 291
Glove box ....................................... 291
Important safety information ......... 290
Map pockets .................................. 292
Rear ............................................... 292
Stowage net ................................... 292
see Stowage areas Stowage net ....................................... 292
Summer tires
In winter ........................................ 351
Sun visor ............................................ 303
Suspension settings
AIR BODY CONTROL ...................... 184
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 236
SUV
(Sport Utility Vehicle) ....................... 31
Switc hing ai r-recirculation mode
o
n/off ................................................. 131
Switching on media mode
Via the device list .......................... 288
T Tachometer ........................................ 221
Tail lamps
Display message ............................ 251
Tailgate
Display message ............................ 266
Emergency unlocking ....................... 90
HANDS-FREE ACCESS ..................... 88
Important safety notes .................... 85
Limiting the opening angle ............... 90
object detection ............................... 86
Opening dimensions ...................... 382
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (manually from
outside) ............................................ 86
Reversing feature ............................. 86
Tank content
Fuel gauge ....................................... 37
Technical data
Capacities ...................................... 377
Drawbar load (maximum) ............... 384
Information .................................... 375
Trailer loads ................................... 384
Vehicle data ................................... 382 Index 21

SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key. Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing
SmartKey functions
C
7 Locks the vehicleD
T Opens/closes the tailgate

multimedia system; see the Digital Operator's
Manual.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey;
see the Digital Operator's Manual. X
To open the tailgate automatically from
outside the vehicle: press and hold the T
button until the tailgate opens. X
To close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the T button on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle ( Y
page 138).
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
7 button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle. X
To lock the vehicle: touch sensor surface C
or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an extended
period.
Further information on the convenience clos-
ing feature ( Y
page 92). X
To unlock the tailgate: pull the tailgate han-
dle.
Deactivating and activating If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby. X
To deactivate: press the 7 button on the
SmartKey twice in rapid succession.
The battery check lamp ( Y
page 81) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated. X
To activate: press any button on the Smart-
Key.
or X
Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again. SmartKey 79
Opening and closing Z

The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature X
To deactivate: press and hold button C for
approximately five seconds until a tone
sounds. X
To activate: press and hold button D for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if: R
the vehicle is being pushed R
the vehicle is being towed R
the vehicle is being tested on a dynamometer.
You can activate and deactivate the automatic
locking mechanism via the multimedia system
(see the Digital Operator's Manual).
Locking/unlocking the driver's door
with the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key. X
Insert the mechanical key into opening C in
the protective cap. X
Pull and hold the door handle. X
Pull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases. X
Release the door handle.
X
To lock: turn the mechanical key clockwise as
far as it will go to position G .X
To unlock: turn the mechanical key counter-
clockwise as far as it will go to position G .
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 77).
Cargo compartment
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumesCargo compartment 85
Opening and closing Z

could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 382).
You can limit the opening angle of the tailgate
( Y
page 90).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines ( Y
page 290).
Tailgate object detection with revers-
ing feature Vehicles with remote tailgate closing:
The tailgate is equipped with automatic object
detection with reversing function. If a solid
object blocks or restricts the tailgate when auto-
matically opening, this procedure is stopped. If a
solid object blocks or restricts the tailgate when
automatically closing, the tailgate automatically
opens again slightly. Automatic object detection
with reversing function is only an aid. It is not a
substitute for your attentiveness when opening
and closing the tailgate. G WARNING
The reversing feature does not respond: R
to soft, light and thin objects, e.g. fingers R
over the last

Closing X
Pull the tailgate down using recesses C and
push it closed. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-GO
( Y
page 79).
Opening/closing automatically from
the outside
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process. Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 382).
Opening automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate. X
Press and hold the T button on the Smart-
Key until the tailgate opens.
or X
If the tailgate is unlocked, pull the handle and
let it go again immediately.
or X
With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.Cargo compartment 87
Opening and closing Z

Closing automatically
C
Closing buttonD
Locking button X
Press closing button C in the tailgate.
or X
Pull the tailgate down slightly.
You can release the tailgate as soon as the
tailgate starts to close.
When the driver's door is closed, you can simul-
taneously close the tailgate and lock the vehicle.
To do this, the SmartKey must be in the KEY-
LESS-GO detection range to the rear of the vehi-
cle. X
Press locking button D in the tailgate.
If KEYLESS-GO detects a SmartKey outside
the vehicle, the tailgate closes. The vehicle is
locked.
or X
Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the SmartKey is located in the imme-
diate vicinity of the vehicle, press the T
button on the SmartKey.
You can release the button as soon as the
tailgate starts to close.
If KEYLESS-GO detects a SmartKey in the cargo
compartment, the tailgate is unlocked again
after closing.
If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the tailgate remains locked.
If KEYLESS-GO detects a SmartKey in the cargo
compartment before the closing procedure
starts, the tailgate remains open. HANDS-FREE ACCESS
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
procedure without using your hands. This is use-
ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points: R
Carry your KEYLESS-GO key about your per-
son. The SmartKey must be at the rear of the
vehicle in the detection range of KEYLESS-
GO. R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
R
Always ensure that you only make the kicking
movement within the detection range of sen-
sors C . R
Stand at least 12 in (30 cm) away from the
rear area while doing so. R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly. R
HANDS-FREE ACCESS does not function dur-
ing engine start. R
Dirt caused by road salt or snow around sen-
sors C may restrict functionality.
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. R
If a KEYLESS-GO key is at the rear of the vehi-
cle in the detection range of KEYLESS-GO,
HANDS-FREE ACCESS could be triggered.88
Cargo compartment
Opening and closing

The tailgate could thus be opened or closed
unintentionally, for example, if you: -
install or remove the ball coupling. -
couple or uncouple a trailer. -
install or remove a rear-mounted bicycle
rack. -
load/unload bicycles on/from a rear-
mounted bicycle rack. -
sit on the edge of the cargo compartment. -
set something down or lift something up
behind the vehicle. -
polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the tailgate.
Important safety notes
G WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
when using an automatic car wash R
when using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Operation X
To open or close: kick with your foot into
sensor detection range C beneath the
bumper.
Two warning tones sound while the tailgate is
opening or closing. X
If the tailgate does not open or close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the leg movement more quickly if this occurs.
To stop the opening or closing procedure, you
have the following options: R
Kick with your foot into sensor detection
range C beneath the bumper. R
Pull the handle on the outside of the tailgate. R
Press the closing button on the tailgate. R
Press the T button on the SmartKey.
If the tailgate closing procedure has been stop-
ped: R
Move your foot under the bumper again and
the tailgate will open.
If the tailgate opening procedure has been stop-
ped: R
Kick with your foot under the bumper again
and the tailgate will close.
Opening/closing automatically from
inside
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-Cargo compartment 89
Opening and closing Z