start stop button MERCEDES-BENZ GLC 2018 Owner's Manual

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only. X
Stop the vehicle. X
Shift the transmission to position ] .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position [ or ^ .
If [ is selected, the transmission only shifts to one gear; if ^ is
selected, the transmission shifts to reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the SmartKey or
Start/Stop button must be in position Z or
G ) if R
the electrical parking brake is being tested
using a dynamometer R
the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC)
Otherwise, the brake system can be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.
G WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with Refueling 155
Driving and parking Z

X
Depress the brake pedal and keep it
depressed. X
Engage neutral \\ .X
Release the brake pedal. X
Release the electric parking brake. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
The engine can be switched off in an emergency
while the vehicle is in motion by pressing and
holding the Start/Stop button for three sec-
onds. This function operates independently of
the ECO start/stop automatic engine switch-off
function.
Electric parking brake
General notes
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
depending on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake. X
If this happens, park the vehicle on level
ground only and secure it to prevent it from
rolling away. X
Shift the transmission to position ] .
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake performs a function
test at regular intervals while the engine is switched off. The sounds that can be h eard while
th
is is occurring are normal.
Applying or releasing manually X
To apply: push handle C .
When the electric parking brake is applied,
the red I (USA only) or $ (Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be applied
when the SmartKey is removed. X
To release: pull handle C .
The red I (USA only) or $ (Canada
only) indicator lamp in the instrument cluster
goes out.
The electric parking brake can only be released: R
if the SmartKey is in position G or H in the
ignition lock ( Y
page 136) or R
if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position ]
and: R
the engine is switched off or R
the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being
automatically applied, pull handle C .
The electric parking brake is also engaged auto-
matically if: R
Distance Pilot DISTRONIC brings the vehicle
to a standstill or R
the HOLD function is keeping the vehicle sta-
tionary R
Parking Pilot is keeping the vehicle stationary Parking 159
Driving an d parking Z

R
Vehicles with AIR BODY CONTROL: the
vehicle is adjusted to normal level R
The ECO start/stop function is available
( Y
page 140)
ESP ®
specially adapted for trailer operation is
also activated.
Activating/deactivating off-road pro-
grams
Activating the off-road program X
Press off-road program button C .
The multimedia system display shows the off-
road menu Offroad Settings
.X
Select the off-road program.
The selected off-road program is activated.
The symbol of the active off-road program
appears on the multifunction display.
Further information on configuring the off-road
programs via the multimedia system can be
found in the Digital Operator's Manual.
The off-road program is deactivated if you: R
select the Off setting in the off-road menu.R
select a drive program using the DYNAMIC
SELECT switch. ( Y
page 144)R
switch off the engine. When the engine is
restarted, drive program C is activated.
RACE START
Important safety notes
i RACE START is only available for the
Mercedes-AMG GLC 63 4MATIC+ and
Mercedes-AMG GLC 63 S 4MATIC+ models.
i RACE START must not be used on normal
roads. RACE START must only be activated and used on dedicated road circuits, outside
of public road use.
i RACE START is only available after the vehi-
cle has been run-in ( Y
page 135).
RACE START enables optimal acceleration from
a standing start. For this, a suitably high-grip
road surface is required and the vehicle and tires
must be in good working order.
G WARNING
If you use RACE START, individual tires may
start to spin and the vehicle could skid.
Depending on the selected ESP ®
mode, there
is an increased risk of skidding and having an
accident. Make sure that no persons, animals
or obstacles are within range of the vehicle.
i Observe the safety notes on driving safety
systems ( Y
page 66).
Be sure to read the safety notes and informa-
tion on ESP ®
( Y
page 69).
Activation conditions You can activate RACE START if: R
the doors are closed R
the hood is closed R
the tailgate is closed R
the engine is running and the engine and
transmission are at operating temperature R
the steering wheel is in the straight-ahead
position. R
the vehicle is on a level surface R
the vehicle is stationary, the brake pedal is
depressed (left foot) and the parking brake is
released R
the transmission is in position [R
the drive program S , S+ or Race is selected.
( Y
page 144)
Activating RACE START X
Quickly depress the accelerator pedal fully.
The engine speed is increased.
i If the activation conditions are not fulfilled,
RACE START cannot be carried out. The RACE
START Not Possible See Operator's
Manual message appears in the multifunction
display.Driving systems 183
Driving and parking Z

This is possible only if the same mode is
selected for the suspension by pressing the
button on the center console for AMG sports
suspension based on AIR BODY CONTROL
and the DYNAMIC SELECT switch. This is the
case, for example, when both are set to Com-
fort mode.
Each time you start the engine with the Smart-
Key or the Start/Stop button, Comfort mode is
activated. For further information about starting
the engine, see ( Y
page 138).
Sport mode
"Sport" mode ensures a more taut suspension
setting. Select this mode when employing a
sporty driving style, e.g. on winding country
roads. X
Press button C .
Indicator lamp

whilst the vehicle is being parked. You are
responsible for braking in good time. X
Stop the vehicle when the parking space sym-
bol shows the desired parking space in the
instrument cluster. X
Shift the transmission to position ^ .
The Start Parking Pilot? Yes: OK No:
8 message appears on the multifunction
display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
Parking using Parking Pilot: press button
v on the multifunction steering wheel.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears on the multifunction display. X
Let go of the multifunction steering wheel. X
Back up the vehicle, being ready to brake at all
times. When backing up, drive at a speed
below approximately 6 mph (10 km/h). Oth-
erwise, Parking Pilot is canceled immediately.
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the rear border
of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Pilot Active Select D
Observe Surroundings message appears on
the multifunction display. X
Shift the transmission to position [ when
the vehicle is stationary.
Parking Pilot immediately steers in the other
direction.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears on the multifunction display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away. X
Drive forwards and be ready to brake at all
times.
Parking Pilot brakes the vehicle to a standstill
when the vehicle approaches the front border
of the parking space.
Maneuvering may be required in tight parking
spaces.
The Parking Pilot Active Select R
Observe Surroundings message appears on
the multifunction display. As soon as the parking procedure is complete,
the Parking Pilot Finished message
appears and a warning tone sounds. The vehicle
is now parked.
The vehicle is kept stationary without the driver
having to depress the brake pedal. The braking
effect is canceled when you depress the accel-
erator pedal.
Parking Pilot no longer supports you with steer-
ing interventions and brake applications. When
Parking Pilot is finished, you must steer and
brake again yourself. Parking Assist
PARKTRONIC is still available.
Parking tips: R
The way your vehicle is positioned in the park-
ing space after parking is dependent on vari-
ous factors. These include the position and
shape of the vehicles parked in front and
behind it and the conditions of the location. It
may be the case that Parking Pilot guides you
too far into a parking space, or not far enough
into it. In some cases, it may also lead you
across or onto the curb. Cancel the parking
procedure with Parking Pilot if necessary. R
You can also prematurely select transmission
position [ . The vehicle redirects and does
not drive as far into the parking space. Should
the transmission change take place too early,
the parking procedure is canceled. A sensible
parking position can no longer be achieved
from this position.
Exiting a parking space In order for Parking Pilot to support you when
exiting the parking space: R
the border of the parking space must be high
enough at the front and the rear. A curb stone
is too small, for example. R
the border of the parking space must not be
too wide. Your vehicle can be maneuvered
into the parking space at a maximum angle of
45° to the starting position. R
a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
Parking Pilot can assist you with exiting a park-
ing space only if you have parked the vehicle
parallel to the direction of travel using Parking
Pilot.
i If Parking Assist PARKTRONIC detects
obstacles, Parking Pilot brakes automatically190
Driving systems
Driving and parking

while the vehicle is exiting the parking space.
You are responsible for braking in good time. X
Start the engine. X
Release the electric parking brake. X
Switch on the turn signal in the direction you
are pulling away. X
Shift the transmission to position [ or ^ .
The Start Parking Pilot? Yes: OK No:
8 message appears in the multifunction
display. X
To cancel the procedure: press the 8
button on the multifunction steering wheel or
pull away.
or X
To exit a parking space using Parking
Pilot: press the v button on the multi-
function steering wheel.
The Parking Pilot Active Accelerate
and Brake Observe Surroundings mes-
sage appears in the multifunction display. X
Let go of the multifunction steering wheel. X
Pull away, being ready to brake at all times. Do
not exceed a maximum speed of approx-
imately 6 mph (10 km/h) when exiting a park-
ing space. Otherwise, Parking Pilot is can-
celed immediately. X
Depending on the message or as required,
shift the transmission to position [ or ^ .
Parking Pilot immediately steers in the other
direction. The Parking Pilot Active
Accelerate and Brake Observe Sur‐
roundings message appears in the multi-
function display.
i You will achieve the best results by waiting
for the steering procedure to complete before
pulling away.
If you back up after activation, the steering
wheel is moved to the straight-ahead posi-
tion. X
Drive forwards and reverse as prompted by
Parking Assist PARKTRONIC warning dis-
plays, several times if necessary.
Once you have exited the parking space com-
pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and the
Parking Pilot Finished message appears in
the multifunction display. You will then have to
steer and merge into traffic on your own. Park-
ing Assist PARKTRONIC is still available. You can
take over the steering before the vehicle has
exited the parking space completely. This is useful if you recognize that it is already possible
to pull out of the parking space.
Canceling Active Parking Pilot X
Stop the movement of the multifunction
steering wheel or steer yourself.
Parking Pilot is canceled immediately. The
Parking Pilot Canceled message appears
on the multifunction display.
or X
Press the Parking Assist PARKTRONIC button
( Y
page 193).
Parking Assist PARKTRONIC is switched off
and Parking Pilot is immediately canceled.
The Parking Pilot Canceled message
appears on the multifunction display.
Parking Pilot is canceled automatically when: R
the electric parking brake is engaged R
transmission position ] is selectedR
parking using Parking Pilot is no longer pos-
sible R
you are driving faster than 6 mph (10 km/ h)R
a wheel spins, ESP ®
intervenes or fails. In
such cases the

Settings in the climate menu Adjusting the climate mode settings The climate mode determines the type of air-
flow. The setting is active when the air-condi-
tioning system is set to X ( Y
page 128).X
Call up the climate control menu
( Y
page 284). X
To select Climate Mode : turn and press the
controller. X
To change the setting: turn the controller. X
To exit the menu: press the 8 button.
The climate mode bar displays the current air-
flow setting: DIFFUSE , MEDIUM or FOCUS .
Starting/stopping the perfume atomizer The perfume atomizer makes it possible to scent
the air in individual compartments in the vehicle
interior. Further information ( Y
page 132).X
Call up the climate control menu
( Y
page 284). X
To select Air Freshener : turn and press the
controller.
The setting element is active. X
To start/stop the perfume atomizer: press
the controller. X
To set the intensity: turn the controller when
the atomizer is switched on. X
To exit the menu: press the 8 button.
Switching the ionization on/off The ionization has a cleansing effect on the air in
the vehicle interior. Further information
( Y
page 133). X
Call up the climate control menu
( Y
page 284). X
To select Ionization : turn and press the
controller.
The setting element is active. X
To switch the ionization on or off: turn the
controller. X
To exit the menu: press the 8 button.
Activating or deactivating pre-entry cli-
mate control via the SmartKey
This function is available for plug-in hybrid vehi-
cles.
Before getting in, the driver's seat area or the
whole vehicle interior is briefly warmed or ven-
tilated. The air from the vents is pre-cooled. X
Call up the climate control menu
( Y
page 284). X
To select Pre-entry Climate Control
via Key : turn and press the controller. X
To activate or deactivate: turn the control-
ler. X
To exit the menu: press the 8 button.
Activating or deactivating pre-entry cli-
mate control at departure time This function is available for plug-in hybrid vehi-
cles.
The driver's seat and the vehicle interior are
heated or cooled prior to the set departure time. X
Call up the climate control menu
( Y
page 284). X
To select Pre-entry Climate Ctrl. at
Depart. Time : turn and press the controller.
A rotary menu appears. X
To select the setting: turn the controller.X
To exit the menu: press the 8 button.
Settings in the bottom bar of the cli-
mate control menu
Switching cooling with air dehumidifica-
tion on/off X
Call up the climate control menu
( Y
page 284). X
Slide 6 the controller repeatedly until the
bottom bar is activated. X
To select s A/C : turn and press the control-
ler. X
Switch cooling with air dehumidification on
s or off S .
i The current status of the cooling function is
displayed in the climate control bar: A/C ON
– activated, A/C OFF – deactivated.
i Deactivating the cooling with air dehumidi-
fication function reduces fuel consumption.
Synchronizing the climate control set-
tings
Use s Sync (synchronization) to select the cli-
mate control setting for all zones together s or
separately S .Operating system 285
Multimedia system Z

Checking coolant level
Checking the coolant level (example) X
Park the vehicle on a level surface.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down. X
Turn the SmartKey to position H in the igni-
tion lock ( Y
page 136).
or X
Press the Start/Stop button twice on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function ( Y
page 137).X
Check the coolant temperature display in the
instrument cluster ( Y
page 37).
The coolant temperature must be below
158 ‡ (70 †). X
Turn the SmartKey to position Z in the igni-
tion lock ( Y
page 136).
or X
Press the Start/Stop button once on vehicles
with KEYLESS-GO or the KEYLESS-GO start
function ( Y
page 137).X
Slowly turn cap C half a turn counter-clock-
wise and allow excess pressure to escape. X
Turn cap C further counter-clockwise and
remove it.
If the coolant is at the level of marker bar

Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position [ or ^ , the automatic transmis-
sion will automatically switch to park posi-
tion ] and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral \\ :
Operating with the SmartKey and Start/Stop
button: X
Make sure that the ignition is switched on. X
Make sure that the vehicle is stationary. X
Depress and hold the brake pedal.
Operating with the Start/Stop button only: X
Engage park position ] .X
Release the brake pedal. X
Remove the Start/Stop button from ignition
lock ( Y
page 137).X
Insert the SmartKey into the ignition lock. X
Switch on the ignition. X
Depress and hold the brake pedal.
Operating with the SmartKey and Start/Stop
button: X
Shift to neutral \\ .X
Release the brake pedal. X
Release the electric parking brake, if neces-
sary. X
Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an auto matic car wash, wipe off wax
from
the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand
In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in each country. X
Do not use hot water and do not wash the
vehicle in direct sunlight. X
Use a soft sponge to clean. X
Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz. X
Thoroughly hose down the vehicle with a gen-
tle jet of water. X
Do not point the water jet directly towards the
air inlet. X
Use plenty of water and rinse out the sponge
frequently. X
Rinse the vehicle with clean water and dry
thoroughly with a chamois. X
Do not let the cleaning agent dry on the paint-
work.
Carefully remove all deposits of road salt as
soon as possible when driving in winter.
Power washers
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least
11.8 in (30 cm) between the vehicle and the
power washer nozzle. Information about the
correct distance is available from the equip-
ment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following: R
tires R
door gaps, roof gaps, joints, etc. R
electrical components R
battery R
plug-type couplings R
lights R
seals R
trim R
ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative foil: parts of your
vehicle are covered with decorative foil. Main-
tain a distance of at least 27.5 in (70 cm) Care 325
Maintenance and care Z

Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the side running board
! Do not clean the aluminum insert of the side
running board with alkaline or acid-based
cleaning agents, such as wheel cleaner. Do
not use acidic wheel cleaners to remove
brake dust. The aluminum inserts could oth-
erwise be damaged.
Cleaning the sensors
! If you clean the sensors with a power
washer, make sure that you keep a distance
of at least 11.8 in (30 cm) between the vehicle
and the power washer nozzle. Information
about the correct distance is available from
the equipment manufacturer.
X
Clean sensors C of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the rear view camera and 360°
Camera
! Do not clean the camera lens and the area
around the rear view camera or 360° camera
with a power washer. X
Make sure that the vehicle is stationary. X
Turn the SmartKey to position G or H in the
ignition lock ( Y
page 136).
or X
Press the Start/Stop button once or twice on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function ( Y
page 137).X
Open the camera cover for cleaning via the
multimedia system (see Digital Operator's
Manual). X
To clean the camera: use clean water and a
soft cloth to clean camera lens C .
When you switch off the ignition, the camera
cover closes automatically.
Cleaning the exhaust pipes
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
! Mercedes ‑ AMG GLC 63 and Mercedes ‑ AMG
GLC 63 S with black exhaust pipes: black
chrome trims must not be polished with a
chrome polish as this will cause them to lose
their black shine. For optimal care, the face-
plates should be rubbed with a lightly oiled
cloth after every car wash. Commercially328
Care
Maintenance and care