air condition MERCEDES-BENZ GLC 2018 Service Manual

Safety systems Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
'M
Q ' (USA only), M (Canada only): the red brake system warning lamp is lit
while the engine is running.
A warning tone also sounds.
G WARNING
The brake boosting effect is malfunctioning and the braking characteristics may be
affected.
There is a risk of an accident. X
Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances. X
Secure the vehicle against rolling away ( Y
page 158).X
Consult a qualified specialist workshop. X
Observe the additional display messages in the multifunction display.
'M
Q ' (USA only), M (Canada only): the red brake system warning lamp lights
up while the engine is running.
A warning tone also sounds.
There is not enough brake fluid in the brake fluid reservoir.
G WARNING
The braking effect may be impaired.
There is a risk of an accident. X
Pull over and stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions. Do not continue driving under any circumstances. X
Secure the vehicle against rolling away ( Y
page 158).X
Do not add brake fluid. Adding more will not correct the malfunction. X
Consult a qualified specialist workshop. X
Observe the additional display messages in the multifunction display.
'
Q USA only: the red brake system warning lamp is lit while the engine is running.
The multifunction display also shows a display message with the & symbol.
The brake pads/linings have reached their wear limit. X
Visit a qualified specialist workshop.270
Warning and indicator lamps in the instrument cluster
On-board computer and displays

Tires Warning/
indicator
lamp Q Signal type
Possible causes/consequences and P Solutions
w
Q The yellow tire pressure monitor warning lamp (pressure loss/malfunction) is lit.
The tire pressure monitor has detected a loss of pressure in at least one of the tires.
G WARNING
Tire pressures that are too low pose the following hazards: R
they may burst, especially as the load and vehicle speed increase R
they may wear excessively and/or unevenly, which may greatly impair tire trac-
tion R
the driving characteristics, as well as steering and braking, may be greatly
impaired
There is a risk of an accident. X
Stop the vehicle without making any sudden steering or braking maneuvers. Pay
attention to the traffic conditions as you do so. X
Secure the vehicle against rolling away ( Y
page 158).X
Observe the additional display messages in the multifunction display. X
Check the tires and, if necessary, follow the instructions for a flat tire
( Y
page 334). X
Check the tire pressure ( Y
page 358).X
If necessary, correct the tire pressure.
w
Q The yellow tire pressure monitor warning lamp (pressure loss/malfunction)
flashes for approximately one minute and then remains lit.
The tire pressure monitor is malfunctioning.
G WARNING
The system is possibly unable to recognize or register low tire pressure.
There is a risk of an accident. X
Observe the additional display messages in the multifunction display. X
Visit a qualified specialist workshop immediately.278
Warning and indicator lamps in the instrument cluster
On-board computer and displays

General notes The multimedia system section in this Opera-
tor's Manual describes the basic principles for
operation. More information can be found in the
Digital Operator's Manual.
Important safety notes
G WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle when driving, you may be distracted from
the traffic situation. You could also lose con-
trol of the vehicle. There is a risk of an acci-
dent.
Only operate this equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
The multimedia system calculates the route to
the destination without taking the following into
account, for example: R
traffic lights R
stop and yield signs R
parking or stopping restrictions R
road narrowing R
other road and traffic rules and regulations
The multimedia system may give incorrect nav-
igation recommendations if the actual street/
traffic situation does not correspond with the
digital map's data.
For example: R
a diverted route R
the road layout or the direction of a one-way
street has been changed
For this reason, you must always observe road
and traffic rules and regulations during your
journey. Road and traffic rules and regulations
always have priority over multimedia system
driving recommendations. Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use this feature instead of con-
sulting the map display for directions. Looking
at the icons or map display can distract you from
traffic conditions and driving, and increase the
risk of an accident.
This equipment complies with FCC radiation
exposure limits set forth for uncontrolled equip-
ment and meets the FCC radio frequency (RF)
Exposure Guidelines in Supplement C to OET65.
This equipment has very low levels of RF energy
that is deemed to comply without maximum
permissive exposure evaluation (MPE). How-
ever, it is recommended to insta l l it at a distance
of at least 8 inches (approx. 20 cm) between the
radiation source and a person's body (not
including limbs such as hands, wrists, feet and
legs).
G WARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
Function restrictions
For safety reasons, some functions are restric-
ted or unavailable while the vehicle is in motion.
You will notice this, for example, because either
you will not be able to select certain menu items
or a message will appear to this effect.280
Function restrictions
Multimedia system

X
Call up the clim ate control menu
( Y
page 284).X
Slid e 6 the controller repeat edly unt il the
bottom bar is activated.X
To select s Sync : turn and press the con-
troller. X
Swit ch the synchronization function on s or
off S .
For further information on synchronizing clim ate
control settings, see ( Y
page 130).
Navigation mode
Important safety notes
G WAR NING
If you operate information systems and com-
munication equipment integrated in the veh i-
cle when driv ing, you may be dist racted from
the traff ic situation. You could also lose con-
trol of the veh icle . There is a risk of an acc i-
dent.
On ly operate th is equipm ent when the traff ic
situation permits. If you are not sure that th is
is poss ible, park the veh icle paying attention
to traff ic conditions and operate the equip-
ment when the veh icle is stationary.
You must observe the legal requirements for the
country in whic h you are currently driv ing when
operating the navigation system.
General notes Among other things, correct functioning of the
navigation system depen ds on GPS reception. In
certain situations, GPS reception may be
impaired, there may be interference or there
may be no reception at all, e.g. in tunne ls or
parking garages.
Aud io 20 is equipp ed wit h Garm in ®
MAP PILOT
(see the manufacturer's operating instructions).
The Garm in ®
MAP PILOT operating instructions
are stored on the SD card as a PDF file . The SD
card box contains a quic k guide.
The foll owin g desc ript ions apply to navigation
wit h COMAND. Further information can be
found in the Digital Operator's Manual. Selecting a route type and route options Multimed ia system: X
Select Navi { Navigation .X
Select Z { Route Settings .
i If route guidance is active, first slide 6 the
controller and show the menu. X
Select a route type.
Notes for route types: R
Eco Route
Calculates an economic route. R
Dynamic Traffic Route (only availab le in
the USA)
Traffic reports on the route for the route guid-
ance are taken into account. R
Calculate Alternative Routes
Different routes are being calculate d. Instead
of Start , select the Continue menu item.X
To avoid/use rou te options: select Avoid
Options . X
Select a route option.
Notes for route options: R
Use Toll Roads
The route calculation includes roads whic h
require you to pay a usage fee (toll). R
Use Carpool Lanes (only availab le in the
USA)
Prerequisite: your vehicle meets the access
conditions for carpool lanes.
Carpool lanes will be included if the carpool
lanes option is activated.
Entering an address Multimed ia system: X
Select Navi { Navigation .X
Select Destination { Address Entry .
i If route guidance is active, first slide 6 the
controller and show the menu.
Enter an address, e.g. as follows: R
City or ZIP code, street, house number R
Country, city or ZIP code R
City or ZIP code, center R
St reet, city or ZIP code, intersection X
Select City .
The city in which the vehicle is currently loca-
ted (current vehicle position) is at the top.286
Operating system
Multimedia system

between the foil-wrapped parts of the vehicle
and the nozzle of the high pressure cleaner.
Information about the correct distance is
available from the equipment manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
The water temperature of the high-pressure
cleaner must not exceed 140 °F (60 °C).
! If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate: R
when using an automatic car wash R
when using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Cleaning the paintwork
! Do not affix: R
stickers R
films R
magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Scratches, corrosive deposits, areas affected by
corrosion and damage caused by inadequate
care cannot always be completely repaired. In
such cases, visit a qualified specialist workshop. X
Remove dirt immediately, where possible,
while avoiding rubbing too hard. X
Soak insect remains with insect remover and
rinse off the treated areas afterwards. X
Soak bird droppings with water and rinse off
the treated areas afterwards. X
Remove coolant, brake fluid, tree resin, oils,
fuels and greases by rubbing gently with a
cloth soaked in petroleum ether or lighter
fluid. X
Use tar remover to remove tar stains. X
Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recommen-
ded and approved by Mercedes-Benz. This is the
case approximately every three to five months,
depending on the climate conditions and the
care product used.
The cleaning product Paint Cleaner, which has
been recommended and approved by Mercedes-Benz, should be used when dirt has
penetrated the paint surface.
Also use Paint Cleaner on paint that has become
dull.
Do not use these care products in the sun or on
the hood while the hood is hot. X
Use a suitable touch-up stick, e.g. MB Touch-
Up Stick, to repair slight damage to the paint-
work quickly and provisionally.
Matte finish care
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to shine.
! The following can give the paint a glossy
appearance and thus reduce the matt effect: R
Rubbing hard with unsuitable agents R
Washing the vehicle in direct sunlight
! Never use paint cleaner, buffing or polishing
products, or gloss preserver, e.g. wax, for the
purpose of paintwork care. These products
are only suitable for high-gloss surfaces. Their
use on vehicles with matte paintwork leads to
considerable surface damage or, more spe-
cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at a
qualified specialist workshop.
! Only use automatic car washes which cor-
respond to the latest technological stand-
ards. Never use wash programs which finish
by treating the vehicle with hot wax.
Observe these notes if your vehicle has a clear
matte finish. This will help you to avoid damage
to the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels with
a clear matte finish.
Use only insect remover and car shampoo from
the range of approved Mercedes-Benz care
products.
Cleaning the vehicle parts
Cleaning the wheels
G WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-326
Care
Maintenance and care

For safety reasons, Mercedes-Benz recom-
mends that you only use snow chains that have
been specially approved for your vehicle by
Mercedes-Benz, or are of a corresponding
standard of quality. For more information,
please contact a qualified specialist workshop.
If you intend to mount snow chains, please bear
the following points in mind: R
Snow chains may not be mounted on all
wheel/tire combinations. Observe the infor-
mation regarding permitted wheel/tire com-
binations ( Y
page 373).R
Only use snow chains when driving on roads
completely covered by snow. Remove the
snow chains as soon as possible when you
come to a road that is not snow-covered. R
Local regulations may restrict the use of snow
chains. Observe the appropriate regulations if
you wish to mount snow chains. R
Do not exceed the maximum permissible
speed of 31 mph (50 km/h). R
On vehicles with AIR BODY CONTROL, you
must only drive at raised vehicle level if snow
chains have been installed ( Y
page 185).R
You must never use Parking Pilot ( Y
page 188)
when snow chains are installed.
You may wish to deactivate ESP ®
when pulling
away with snow chains installed: R
All vehicles (except Mercedes ‑ AMG vehicles)
( Y
page 70)R
Mercedes ‑ AMG vehicles ( Y
page 71)
You can thereby allow the wheels to spin in a
controlled manner, achieving an increased driv-
ing force (cutting action). Tire pressure
Tire pressure specifications
Important safety notes
G WARNING
Underinflated or overinflated tires pose the
following risks: R
the tires may burst, especially as the load
and vehicle speed increase. R
the tires may wear excessively and/or
unevenly, which may greatly impair tire
traction. R
the driving characteristics, as well as steer-
ing and braking, may be greatly impaired.
There is a risk of an accident.
Follow recommended tire inflation pressures
and check the pressure of all the tires includ-
ing the spare wheel: R
monthly, at least R
if the load changes R
before beginning a long journey R
under different operating conditions, e.g.
off-road driving
If necessary, correct the tire pressure.
The data on the Tire and Loading Information
placard and tire pressure table shown here are
examples. Tire pressure specifications are vehi-
cle-specific and may deviate from the data
shown here. The tire pressure specifications
that are valid for your vehicle can be found on
the Tire and Loading Information placard and
tire pressure table on the vehicle.
General notes The recommended tire pressures for the tires
mounted at the factory can be found on the
labels described here.
Operation with a trailer: the applicable value
for the rear axle is the maximum tire pressure
value stated in the table inside the fuel filler flap.
Further information on tire pressures can be
obtained at a qualified specialist workshop.352
Tire pressure
Wheels and tires

Tire and Loading Information placard
C
Recommended tire pressures
The Tire and Loading Information placard is on
the B-pillar on the driver's side ( Y
page 359).
The Tire and Loading Information placard con-
tains the recommended tire pressures for cold
tires. The recommended tire pressures are valid
for the maximum permissible load and up to the
maximum permissible vehicle speed.
Tire pressure table The tire pressure table is on the inside of the fuel
filler flap. It shows the tire pressure for all tires
permitted at the factory for this vehicle; see
illustration (example).
The tire pressure table contains the recommen-
ded pressures for cold tires for various operat-
ing conditions, i.e. differing load and speed con-
ditions.
If a tire size precedes a tire pressure, the tire
pressure information following is only valid for
that tire size. If a speed range precedes the tire
pressure, the following tire pressure data
applies to only this speed range.
The load conditions "partially laden" and "fully
laden" are defined in the table for different num- bers of occupants and amounts of luggage. The
actual number of seats may differ.
Some tire pressure tables show only the rim
diameters instead of the full tire size, e.g. R18 .
Rim diameter is part of the tire size and can be
found on the tire sidewall ( Y
page 364).
If the tire pressures have been set to the lower
values for lighter loads and/or lower road
speeds, the pressures should be reset to the
higher values: R
if you want to drive with an increased load
and/or R
if you want to drive at higher road speeds
The tire pressures for increased loads and/or
higher road speeds, shown in the tire pressure
table, may have a negative effect on driving
comfort.
If the tire pressure is not set correctly, this can
lead to an excessive build up of heat and a sud-
den loss of pressure.
For more information, contact a qualified spe-
cialist workshop.
Important notes on tire pressure
G WARNING
If the tire pressure drops repeatedly, the
wheel, valve or tire may be damaged. Tire
pressure that is too low may result in a tire
blow-out. There is a risk of an accident. R
Check the tire for foreign objects. R
Check whether the wheel is losing air or the
valve is leaking.
If you are unable to rectify the damage, con-
tact a qualified specialist workshop. Tire pressure 353
Wheels and tires Z

G WARNING
If you fit unsuitable accessories onto tire
valves, the tire valves may be overloaded and
malfunction, which can cause tire pressure
loss. Due to their design, retrofitted tire pres-
sure monitors keep the tire valve open. This
can also result in tire pressure loss. There is a
risk of an accident.
Only screw the standard valve cap or other
valve caps approved by Mercedes-Benz for
your vehicle onto the tire valve.
Use a suitable pressure gauge to check the tire
pressure. The outer appearance of a tire does
not permit any reliable conclusion about the tire
pressure. On vehicles equipped with the elec-
tronic tire pressure monitor, the tire pressure
can be checked in the on-board computer.
The tire temperature and pressure increase
when the vehicle is in motion. This is dependent
on the driving speed and the load.
Therefore, you should only correct tire pres-
sures when the tires are cold.
The tires are cold: R
if the vehicle has been parked with the tires
out of direct sunlight for at least three hours
and R
if the vehicle has not been driven further than
1 mile (1.6 km)
The tire temperature changes depending on the
outside temperature, the vehicle speed and the
tire load. If the tire temperature changes by
18 ‡ (10 †), the tire pressure changes by
approximately 10 kPa (0.1 bar/1.5 psi). Take
this into account when checking the pressure of
warm tires. Only correct the tire pressure if it is
too low for the current operating conditions. If
you check the tire pressure when the tires are
warm, the resulting value will be higher than if
the tires were cold. This is normal. Do not
reduce the tire pressure to the value specified
for cold tires. The tire pressure would otherwise
be too low.
Observe the recommended tire pressures for
cold tires: R
on the Tire and Loading Information placard
on the B-pillar on the driver's side R
in the tire pressure table on the fuel filler flap
( Y
page 352) Underinflated or overinflated tires
Underinflated tires
G WARNING
Tires with pressure that is too low can over-
heat and burst as a consequence. In addition,
they also suffer from excessive and/or irreg-
ular wear, which can severely impair the brak-
ing properties and the driving characteristics.
There is a risk of an accident.
Avoid tire pressures that are too low in all the
tires, including the spare wheel.
Underinflated tires may: R
overheat, leading to tire defects R
adversely affect handling R
wear excessively and/or unevenly R
have an adverse effect on fuel consumption
Overinflated tires
G WARNING
Tires with excessively high pressure can burst
because they are damaged more easily by
road debris, potholes etc. In addition, they
also suffer from irregular wear, which can
severely impair the braking properties and the
driving characteristics. There is a risk of an
accident.
Avoid tire pressures that are too high in all the
tires, including the spare wheel.
Overinflated tires may: R
increase the braking distance R
adversely affect handling R
wear excessively and/or unevenly R
have an adverse effect on ride comfort R
be more susceptible to damage354
Tire pressure
Wheels and tires

Maximum tire pressures
C
Example: maximum permissible tire pres-
sure
Never exceed the maximum permissible tire
inflation pressure. Always observe the recom-
mended tire pressure for your vehicle when
adjusting the tire pressure ( Y
page 352).
i The actual values for tires are vehicle-spe-
cific and may deviate from the values in the
illustration.
Checking the tire pressures
Important safety notes Observe the notes on tire pressure
( Y
page 352).
Information on air pressure for the tires on your
vehicle can be found: R
on the vehicle's Tire and Loading Information
placard on the B-pillar R
in the tire pressure table in the fuel filler flap
( Y
page 352) R
in the "Tire pressure" section
Checking tire pressures manually To determine and set the correct tire pressure,
proceed as follows: X
Remove the valve cap of the tire that is to be
checked. X
Press the tire pressure gauge securely onto
the valve. X
Read the tire pressure and compare it to the
recommended value on the Tire and Loading
Information placard or the tire pressure table
( Y
page 352). X
If the tire pressure is too low, increase the tire
pressure to the recommended value. X
If the tire pressure is too high, release air. To
do so, press down the metal pin in the valve,
using the tip of a pen for example. Then check
the tire pressure again using the tire pressure
checker. X
Screw the valve cap onto the valve. X
Repeat these steps for the other tires.
Tire pressure loss warning system
General notes While the vehicle is in motion, the tire pressure
loss warning system monitors the set tire pres-
sure using the rotational speed of the wheels.
This enables the system to detect significant
pressure loss in a tire. If the speed of rotation of
a wheel changes as a result of a loss of pressure,
a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by the Run Flat Indicator Active Press
'OK' to Restart message which appears in
the Service menu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section ( Y
page 356).
Important safety notes The tire pressure warning system does not warn
you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
( Y
page 352).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An
even loss of pressure on several tires at the
same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you
of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if: R
snow chains are mounted on your vehicle's
tires. R
road conditions are wintry.Tire pressure 355
Wheels and tires Z

Speed rating The speed rating is part of the tire identification.
It specifies the speed range for which the tire is
approved.
GVW (Gross Vehicle Weight) The gross vehicle weight includes the weight of
the vehicle including fuel, tools, the spare wheel,
accessories installed, occupants, luggage and
the drawbar noseweight, if applicable. The gross
vehicle weight must not exceed the gross vehi-
cle weight rating GVWR as specified on the vehi-
cle identification plate on the B-pillar on the
driver's side.
GVWR (Gross Vehicle Weight Rating) The GVWR is the maximum permissible gross
weight of a fully loaded vehicle (the weight of the
vehicle including all accessories, occupants,
fuel, luggage and the drawbar noseweight, if
applicable). The gross vehicle weight rating is
specified on the vehicle identification plate on
the B-pillar on the driver's side.
Maximum loaded vehicle weight The maximum weight is the sum of: R
the curb weight of the vehicle R
the weight of the accessories R
the load limit R
the weight of the factory installed optional
equipment
Kilopascal (kPa) Metric unit for tire pressure. 6.9 kPa corre-
sponds to 1 psi. Another unit for tire pressure is
bar. 100 kilopascals (kPa) are the equivalent of
1 bar.
Load index
In addition to the load-bearing index, the load
index may also be imprinted on the sidewall of
the tire. This specifies the load-bearing capacity
more precisely.
Curb weight
The weight of a vehicle with standard equipment
including the maximum capacity of fuel, oil and
coolant. It also includes the air-conditioning sys-
tem and optional equipment if these are instal-
led in the vehicle, but does not include passen-
gers or luggage. Maximum load rating The maximum tire load is the maximum permis-
sible weight in kilograms or lbs for which a tire is
approved.
Maximum permissible tire pressure Maximum permissible tire pressure for one tire.
Maximum load on one tire Maximum load on one tire. This is calculated by
dividing the maximum axle load of one axle by
two.
PSI (pounds per square inch) A standard unit of measure for tire pressure.
Aspect ratio Relationship between tire height and tire width
in percent.
Tire pressure This is pressure inside the tire applying an out-
ward force to each square inch of the tire's sur-
face. The tire pressure is specified in pounds per
square inch (psi), in kilopascal (kPa) or in bar.
The tire pressure should only be corrected when
the tires are cold.
Cold tire pressure The tires are cold: R
if the vehicle has been parked with the tires
out of direct sunlight for at least three hours
and R
if the vehicle has not been driven further than
1 mile (1.6 km)
Tread
The part of the tire that comes into contact with
the road.
Bead
The tire bead ensures that the tire sits securely
on the wheel. There are several steel wires in the
bead to prevent the tire from coming loose from
the wheel rim.
Sidewall
The part of the tire between the tread and the
bead.368
All about wheels and tires
Wheels and tires