reset MERCEDES-BENZ GLC 2018 Owners Manual

Air suspension
see AIR BODY CONTROL
Air vents
Im portant safety notes .................. 133
Rear .............................................. .1 34
Setting .......................................... .1 33
Setting the center air vents ........... 134
Setting the side air vents .............. .1 34
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 274
Alarm
ATA (Anti-Theft Alarm system) ......... 77
Switching off (ATA) .......................... 77
Switching the function on/off
(ATA) ................................................ 77
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Switchable performance exhaust
system .......................................... .1 42
AMG menu (on-board computer) ..... 235
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Approach/departure angle .............. 168
Armrest
Stowage compartment .................. 291
Ashtray ............................................... 304
Assistance display (on-board com-
puter) ................................................. .2 31
Assistance menu (on-board com-
puter) ................................................. .2 32
ASSYST PLUS
Displaying a service message ....... .3 23
Driving abroad ............................... 323
Hiding a service message .............. 323
Resetting the service interval dis-
play ................................................ 323
Service message ............................ 322 Special service requirements ......... 323
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 77
Function .......................................... .7 7
Switching off the alarm .................... 77
ATTENTION ASSIST
Activating/deactiva ting ................. 233
Disp lay message ............................ 256
Displaying level .............................. 204
Function/notes ............................. 203
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 251
see Lights
Automatic car wash (care) ............... 324
Automatic engine start (ECO start/
stop function) .................................... 141
Automatic engine switch-off (ECO
start/stop function) .......................... 141
Automatic headlamp mode .............. 112
Automatic transmission
Accelerator pedal position ............. 149
Changing gear ............................... 149
DIRECT SELECT lever ..................... 146
Display message ............................ 264
Double-clutch function .................. 149
Drive program ................................ 150
Drive program display .................... 148
Driving tips .................................... 149
DYNAMIC SELECT switch .............. 144
Emergency running mode .............. 155
Engaging drive position .................. 147
Engaging neutral ............................ 147
Engaging park position automati-
cally ............................................... 147
Engaging reverse gear ................... 147
Engaging the park position ............ 146
Gearshift recommendation ............ 154
Gliding mode ................................. 149
Kickdown ....................................... 149
Manual shifting .............................. 152
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 235
Overview ........................................ 146
Permanent setting ......................... 152 Index 5

Overview of bulb types .................. 117
Replacing front bulbs (vehicles
with halogen headlamps) ............... 117
Turn signals (front) ........................ .1 18
Reporting safety defects .................... 33
Rescue card ......................................... 33
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 255
Warning lamp ................................. 274
Residual heat (climate control) ....... .1 31
Restraint system
Display message ............................ 247
Introduction ..................................... 44
Warning lamp ................................. 274
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroof ................ 95
Roller sunblinds ............................... 96
Side windows ................................... 91
Tailgate ............................................ 86
Roadside Assistance (breakdown) .... 30
Roll away protection
see HOLD function
Roller sunblind
Operating ......................................... 97
Panorama roof with power tilt/
sliding panel ..................................... 96
Rear side windows ......................... 303
Resetting ......................................... 97
Roof carrier ........................................ 301
Roof lining and carpets (cleaning
guidelines) ......................................... 331
Roof load (maximum) ........................ 382
Route guidance
see also Digital Operator's Man-
ual ................................................. .2 80
Route guidance active ..................... .2 26
S
Safety
Children in the vehicle ..................... 60
see Occupant safety
see Operating safety
Safety system
see Driving safety systems SD card
Inserting/removing ........................ 289
Selecting ........................................ 229
SD memory card
see also Digital Operator's Man-
ual ................................................. .2 80
Search & Send
see also Digital Operator's Man-
ual ................................................. .2 80
Seat
Correct driver's seat position ........... 99
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
center rear-compartment seat ......... 48
Cleaning ......................................... 330
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 45
Releasing ......................................... 48
Warning lamp ................................. 269
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ................... 101
Adjusting the 4-way lumbar sup-
port ................................................ 103
Adjusting the head restraint .......... 101
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 330
Folding the backrest (rear com-
partment) forwards/back .............. 293
Important safety notes .................... 99
Seat heating .................................. 103
Seat heating problem .................... 104
Seat ventilation .............................. 104
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 110
Securing cargo .................................. 295
Selector lever
Cleaning ......................................... 329
see Automatic transmission
Sensors (cleaning instructions) ....... 328
Service menu (on-board com-
puter) .................................................. 231 Index 19

Service message
see ASSYST PLUS
Service products
Brake fluid .................................... .3 80
Coolant (engine) ............................ 380
Engine oil ....................................... 379
Fuel ................................................ 377
Important safety notes .................. 377
Refrigerant (air-conditioning sys-
tem) ............................................... 381
Washer fluid ................................... 381
Setting the date/time format
see also Digital Operator's Man-
ual ................................................. .2 80
Setting the language
see also Digital Operator's Man-
ual ................................................. .2 80
Setting the time
see also Digital Operator's Man-
ual ................................................. .2 80
Settings
Factory (on-board computer) ......... 235
On-board computer ....................... 231
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 236
Side impact air bag ............................ .5 1
Side marker lamp (display mes-
sage) ................................................... 251
Side running board
Cleaning ......................................... 328
Side windows
Cleaning ......................................... 327
Convenience closing feature ............ 92
Convenience opening feature ......... .9 2
Important safety information ........... 91
Opening/closing .............................. 91
Problem (malfunction) .................... .9 4
Resettin g ........................................ .9 3
Reversin g feature ............................ .9 1
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 280
Ski and snowboard bag ............... ..... 292
Sliding sunroof
Important safet y
notes .................... 94
Problem (malfunction) ..................... 97
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the battery ....................... 81
Changing the programming ............ .8 0
Checking the battery ...................... .8 1
Convenience closing feature ............ 93
Convenience opening feature .......... 92
Display message ............................ 267
Door central locking/unlocking ...... .7 8
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss ................................................ .8 2
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
Smartphone
Starting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 280
Snow chains ...................................... 351
Socket (12 V)
Cargo compartment ....................... 305
Center console .............................. 305
General notes ................................ 305
Rear compartment ........................ .3 05
Sound
Switching on/off ........................... 281
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional spee dometer ........................ 235
Di gi tal ............................................ 225
In the Instrument cluster ................. 37
Segments ...................................... 220
Selecting the display unit .............. .2 34
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 273
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 25120
Index

Instrument cluster display ............ .2 05
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 218
Trailer towing
Active Lane Keeping Assist ............ 214
Blind Spot Assist ............................ 207
Permissible trailer loads and
drawbar noseweights ..................... 218
Transfer case ..................................... 155
Transmission
Display message ............................ 265
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) .............. .2 35
Transmission position display ......... 148
Transporting the vehicle .................. 346
Traveling uphill
Brow of hill ..................................... 168
Driving downhill ............................ .1 68
Maximum gradient-climbing capa-
bility ............................................... 168
Trim pieces (cleaning instruc-
tions) ................................................. .3 30
Trip computer (on-board com-
puter) ................................................. .2 25
Trip odometer
Calling up ....................................... 224
Resetting (on-board computer) ...... 226
Trunk
see Cargo compartment
Turn signals
Display message ............................ 251
Replacing bulbs (front) ................... 118
Switching on/off ........................... 113
Two-way radio
Frequencies ................................... 375
Installation ..................................... 375
Transmission output (maximum) .... 375
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 85 From inside the vehicle (central
unlocking button) ............................. 84
USB devices
Connecting to the Media Inter-
face ............................................... 289
V Vanity mirror (in the sun visor) ........ 303
Vehicle
Correct use ...................................... 32
Data acquisition ............................... 33
Display message ............................ 264
Electronics ..................................... 375
Equipment ....................................... 29
Individual settings .......................... 231
Limited Warranty ............................. 33
Loading .......................................... 359
Locking (in an emergency) ............... 85
Locking (SmartKey) .......................... 78
Lowering ........................................ 373
Maintenance .................................... 30
Operating safety .............................. 31
Operation outside the USA/
Canada ............................................ 30
Parking .......................................... 158
Parking for a long period ................ 160
Pulling away ................................... 139
Raising ........................................... 370
Reporting problems ......................... 32
Securing from rolling away ............ 370
Technical data ............................... 375
Towing away .................................. 343
Transporting .................................. 346
Unlocking (in an emergency) ........... 85
Unlocking (SmartKey) ...................... 78
Vehicle data ................................... 382
Vehicle data
Dimensions .................................... 382
Vehicle data (off-road driving)
Approach/departure angle ............ 384
Maximum gradient climbing abil-
ity .................................................. 384
Maximum water depth ................... 383
Vehicle emergency locking ................ 85
Vehicle identification number
see VIN
Vehicle identification plate .............. 37624
Index

subject to the two following two conditions: 1)
These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge. Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor-
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Observe the notes in the Maintenance Booklet.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct use If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle: R
the safety notes in this manual R
technical data for the vehicle R
traffic rules and regulations R
laws and safety standards pertaining to motor
vehicles
Problems with your vehicle If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
an authorized Mercedes-Benz Center or, if nec-32
Operating safety
Introduction

Vehicles with KEYLESS-GO or KEYLESS-GO
start function: if the SmartKey is in close prox-
imity to the vehicle, the convenience closing
function is available.
When you lock the vehicle, you can simultane-
ously: R
close the side windows R
close the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Notes on the automatic reversing feature for: R
the side windows ( Y
page 91)R
the panorama roof with power tilt/sliding
panel ( Y
page 95)
Using the SmartKey X
Press and hold the 7 button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
Press and hold the 7 button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel are closed. X
To interrupt convenience closing: release
the 7 button.
Using KEYLESS-GO The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
the SmartKey and the corresponding door han-
dle should not be greater than 3 ft (1 m). X
Touch recessed sensor surface C on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
Make sure you touch only recessed sensor
surface C . X
Make sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed. X
Touch recessed sensor surface C on the
door handle again until the roller sunblinds of
the panorama roof with power tilt/sliding
panel close. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position G or H in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 91). X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 91).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.Side windows 93
Opening and closing Z

Problems with the side windows
G WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
Problem
Possible causes/consequences and P Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects. X
Close the side window.
A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side windows are closed without the automatic reversing fea-
ture.
Panorama roof with power tilt/sliding
panel
Important safety notes In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
G WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures. If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
G WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.94
Panorama roof with power tilt/sliding panel
Opening and closing

G WARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the slid-
ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window
slightly to reduce or eliminate these noises.
Sliding sunroof reversing feature In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention
when closing the sliding roof.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/6 in (4 mm) of the closing
movement R
during resetting R
when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
C
To raise D
To open

G WARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the automatic closing process
The closing process is stopped.
! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
Problem
Possible causes/consequences and P Solutions
The panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause. If the panorama roof with power tilt/sliding panel is obstructed during
closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed with more
force.
If the panorama roof with power tilt/sliding panel is obstructed again
during closing and reopens again slightly: X
Immediately after it blocks, pull the W switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed without
the automatic reversing feature.98
Panorama roof with power tilt/sliding panel
Opening and closing

Deactivating or activating th e ECO
start/stop function Mercedes-AMG vehicles X
To deactivate : press EC O butto n C .
Indicator lamp D goe s out .X
To activate : press EC O butto n C .
Indicator lamp D lights up.
If indicator lamp D is off, th e EC O start/sto p
function has bee n switched of f manually or as
th e result of a malfunction . The engin e will then
no t be switched of f automatically when th e vehi-
cl e stops .
The EC O start/sto p function is deactivated, if:R
Mercedes-AMG GLC 43 4MATIC : you switch
to drive program S+ ( Y
page 144)R
Mercedes-AMG GLC 63 4MATIC+: you
switch to drive program S+ or S
( Y
page 144)R
you permanentl y activat e manual gearshiftin g
( Y
page 152)
If you hav e permanentl y activated manual gear -
shiftin g and then press EC O butto n C , th e EC O
start/sto p function is switched on .
All other model s X
To deactivate : press EC O butto n C .
Indicator lamp D goe s out .X
To activate : press EC O butto n C .
Indicator lamp D lights up.
If indicator lamp D is off, th e EC O start/sto p
function has bee n deactivated manually or as
th e result of a malfunction . The engin e will then
no t be switched of f automatically when th e vehi-
cl e stops .
Selecting drive program S+ deactivates th e EC O
start/sto p function . If you press EC O butto n C ,
th e EC O start/sto p function is activated.
AMG Performance adjustable exhaust
syste m (Mercedes-AMG vehicles )The volume of th e AM G Performanc e adjustable
exhaus t syste m changes dependin g on th e posi-
tion of th e switchable exhaus t flap . The exhaus t
fla p is adjusted automatically accordin g to th e
selecte d drive program ( Y
page 144).
You can also adjust th e position of th e exhaus t
fla p and therefore th e volume of th e exhaus t
syste m manually.
The automatic adjustmen t of th e exhaus t flap is
always active when you chang e drive program,
regardles s of th e manual setting .
Each time you start th e engin e wit h th e Smart -
Key or th e Start/Sto p button, th e quietest set -
ting is activated.
Settin g th e volume : X
Press butto n C .
If you selec t th e loudest setting , indicator
lamp lights up D .
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: you can preset th e volume of th e
exhaus t system fo r drive program I (Individual) .
Information on DYNAMI C SELECT and on con-142
Driving
Driving and parking