keyless MERCEDES-BENZ GLC 2019 User Guide

You can continue to operate the side windowsafter you switch off the engine or remove theSmartKey. This function remains active for fiveminutes or until you open a front door.
When the override feature for the side windowsis activated, the side windows cannot be oper-ated from the rear (Ypage 64).
Information on opening and closing the rollersunblinds on the rear side windows(Ypage 290).
Convenience opening
General notes
If the SmartKey is in close proximity to the vehi-cle, the convenience opening function is availa-ble.
Vehicles with KEYLESS-GO or KEYLESS-GOstart function:you can ventilate the vehiclebefore you start driving.
To do this, the SmartKey is used to carry out thefollowing functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the sliding sunroof
Rswitch on the seat ventilation for the driver'sseat
The "convenience opening" feature is also avail-able when the vehicle is unlocked.
Convenience opening
XPress and hold the6button on the Smart-Key until the sliding sunroof is in the desiredposition.
XTo interrupt convenience opening:releasethe6button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO or KEYLESS-GOstart function:if the SmartKey is in close prox-imity to the vehicle, the convenience closingfunction is available.
When you lock the vehicle, you can simultane-ously:
Rclose the side windows
Rclose the sliding sunroof
Notes on the automatic reversing feature for:
Rthe side windows (Ypage 90)
Rthe sliding sunroof (Ypage 93)
Using the SmartKey
XPress and hold the7button until the sidewindows and the sliding sunroof are fullyclosed.
XMake sure that all the side windows and thesliding sunroof are closed.
XTo interrupt convenience closing:releasethe7button.
Using KEYLESS-GO
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. The gap betweenthe SmartKey and the corresponding door han-dle should not be greater than 3 ft (1 m).
XTouch recessed sensor surfaceCon thedoor handle until the side windows and thesliding sunroof are fully closed.
Side windows91
Opening and closing
Z

iThe steering wheel only moves up if it hasnot already reached the upper steering lim-iter.
Position of the steering wheel for driv-
ing
The steering wheel is moved to the last selectedposition when:
Rthe driver's door is closed and you insert theSmartKey into the ignition lock
Ryou close the driver's door when the ignitionis switched on
Ryou press the Start/Stop button once in vehi-cles with KEYLESS-GO or the KEYLESS-GOstart function
iThe steering wheel only returns to the lastset position if the driving position is storedafter the seat or steering column has beenadjusted (Ypage 107).
The most recent driving position of the steeringwheel is stored if:
Rthe ignition is switched off
Rthe setting is stored using the memory func-tion (Ypage 107)
Crash-responsive EASY-EXIT feature
If the crash-responsive EASY-EXIT feature is trig-gered in an accident, the steering column willmove up when the driver's door is opened or theSmartKey is removed from the ignition lock. Thismakes it easier to exit the vehicle and rescue theoccupants.
The crash-responsive EASY-EXIT feature isoperational only if the EASY-EXIT/ENTRY fea-ture is activated in the multimedia system (seeDigital Operator's Manual).
Mirrors
Exterior mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do
the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
Adjusting the exterior mirrors
XTurn the SmartKey to positionGorHin theignition lock (Ypage 131).
XExterior mirror on the front-passenger side:press buttonD.
104Mirrors
Seats, steering wheel and mirrors

Problems with the windshield wipers
ProblemPossible causes/consequences andPPSolutions
The windshield wipersare jammed.Leaves or snow, for example, are obstructing windshield wiper move-ment. The wiper motor has been deactivated.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS-GO or KEYLESS‑GO start function:
XOpen the driver's door.The vehicle electronics are now in position

To start the vehicle without actively using theSmartKey:
Rthe Start/Stop button must be inserted in theignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with theSmartKey or KEYLESS-GO. (Ypage 78)
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-Key.
If you lock the vehicle with the SmartKey remotecontrol or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignitionwith the Start/Stop button.
Ryou will no longer be able to start the enginewith the Start/Stop button until the vehicle isunlocked again.
If you lock the vehicle centrally using the buttonon the front door (Ypage 83), you can continueto start the engine with the Start/Stop button.
The engine can be switched off while the vehicleis in motion by pressing and holding the Start/Stop button for three seconds. This functionoperates independently of the ECO start/stopautomatic engine switch-off function.
Key positions with the Start/Stop button
CStart/Stop button
DIgnition lock
As soon as the ignition is switched on, all theindicator lamps in the instrument cluster lightup. Warning and indicator lamps: see(Ypage 256).
If Start/Stop buttonChas not yet beenpressed, this corresponds to the SmartKeybeing removed from the ignition.
XTo switch on the power supply:pressStart/Stop buttonConce.The power supply is switched on. You can nowactivate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonCtwice when inthis position
XTo switch on the ignition:press Start/StopbuttonCtwice.The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this positionwithin 15 minutes
Ryou press Start/Stop buttonConce when inthis position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonConce when inthis position
Removing the Start/Stop button
You can remove the Start/Stop button from theignition lock and start the vehicle as normalusing the SmartKey.
It is possible to switch between Start/Stop but-ton mode and key operation only when thetransmission is in position].
XRemove Start/Stop buttonCfrom ignitionlockD.
You do not have to remove the Start/Stop but-ton from the ignition lock when you leave thevehicle. You should, however, always take theSmartKey with you when leaving the vehicle. Aslong as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/Stop button
Rthe electrically powered equipment can beoperated
132Driving
Driving and parking

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running an enclosed space without adequate
ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to30 seconds after a cold start. The sound of theengine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 141).The transmission position indicator on themultifunction display shows](Ypage 142).
iYou can start the engine in transmissionposition]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock and release it as soon as the engineis running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lockafter a short waiting period.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).The indicator lamps in the instrument clusterlight up (Ypage 256).
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 131) and release it as soonas the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-cles with KEYLESS-GO or the KEYLESS-GO startfunction.
The Start/Stop button can be used to start thevehicle manually without inserting the SmartKeyinto the ignition lock. The Start/Stop buttonmust be inserted in the ignition lock and theSmartKey must be in the vehicle. This mode forstarting the engine operates independently ofthe ECO start/stop automatic engine start func-tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
Driving133
Driving and parking
Z

tance Assist DISTRONIC is activated. Observethe information on the HOLD function(Ypage 170) and on Active Distance AssistDISTRONIC (Ypage 165).
Engaging reverse gear
!Only move the automatic transmission to^when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past thefirst point of resistance.
The ECO start/stop function is not availablewhen reverse gear is engaged. Further informa-tion on the ECO start/stop function(Ypage 136).
Shifting to neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position[or^:push the DIRECT SELECT lever up or down tothe first point of resistance.
XIf the transmission is in position]: depressthe brake pedal and push the DIRECT SELECTlever up or down to the first point of resist-ance.
If you switch the engine off with the transmis-sion in position^or[, the automatic trans-mission shifts to\\automatically.
With the SmartKey:if you then open the driv-er's door or the front-passenger door or removethe SmartKey from the ignition lock, the auto-matic transmission shifts to]automatically.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having the vehi-cle cleaned in an automatic, tow-through carwash:
XVehicles with KEYLESS-GO or KEYLESS-GO start function:remove the Start/Stopbutton from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XShift to neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
Engaging the drive position
XIf the transmission is in position^or\\:push the DIRECT SELECT lever down past thefirst point of resistance.
XIf the transmission is in position]: depressthe brake pedal and push the DIRECT SELECTlever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-gram appear in the multifunction display.
142Automatic transmission
Driving an d parking

Checking coolant level
Checking the coolant level (example)
XPark the vehicle on a level surface.
Only check the coolant level when the vehicleis on a level surface and the engine has cooleddown.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).
or
XPress the Start/Stop button twice on vehicleswith KEYLESS-GO or the KEYLESS-GO startfunction (Ypage 132).
XCheck the coolant temperature display in theinstrument cluster (Ypage 36).The coolant temperature must be below158 ‡ (70 †).
XTurn the SmartKey to positionZin the igni-tion lock (Ypage 131).
or
XPress the Start/Stop button once on vehicleswith KEYLESS-GO or the KEYLESS-GO startfunction (Ypage 132).
XSlowly turn capChalf a turn counter-clock-wise and allow excess pressure to escape.
XTurn capCfurther counter-clockwise andremove it.If the coolant is at the level of marker bar

RLight bulbs
RSeals
RTrim elements
RVentilation slots
Damaged seals or electrical components canlead to leaks or failures.
!Vehicles with decorative film: parts of yourvehicle are covered with decorative film.Maintain a distance of at least 27.5 in (70 cm)between the film-covered parts of the vehicleand the nozzle of the power washer.
Information about the correct distance isavailable from the equipment manufacturer.
Move the power washer nozzle around whencleaning your vehicle.
The water temperature of the power washermust not exceed 140 ‡ (60 †).
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the uninten-tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft(3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwisedamage the paintwork.
Scratches, corrosive deposits, areas affected bycorrosion and damage caused by inadequatecare cannot always be completely repaired. Insuch cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,while avoiding rubbing too hard.
XSoak insect remains with insect remover andrinse off the treated areas afterwards.
XSoak bird droppings with water and rinse offthe treated areas afterwards.
XRemove tree resin, oils, fuels and greases byrubbing gently with a cloth soaked in petro-leum ether or lighter fluid
XRemove coolant and brake fluid with a moistcloth and clear water.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
When water no longer forms beads on the paintsurface, use the care product Paint Care, whichhas been approved for Mercedes-Benz. This isthe case approximately every three to fivemonths, depending on the climate conditionsand the care product used.
The cleaning product Paint Cleaner, which hasbeen recommended and approved forMercedes-Benz, should be used when dirt haspenetrated the paint surface.
Also use Paint Cleaner on paint that has becomedull.
Do not use these care products in the sun or onthe hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-Up Stick, to repair slight damage to the paint-work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloywheels. Polishing causes the finish to shine.
!The following can give the paint a glossyappearance and thus reduce the matt effect:
RRubbing hard with unsuitable agents
RWashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishingproducts, or gloss preserver, e.g. wax, for thepurpose of paintwork care. These productsare only suitable for high-gloss surfaces. Theiruse on vehicles with matte paintwork leads toconsiderable surface damage or, more spe-cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at aqualified specialist workshop.
!Only use automatic car washes which cor-respond to the latest technological stand-ards. Never use wash programs which finishby treating the vehicle with hot wax.
Observe these notes if your vehicle has a clearmatte finish. This will help you to avoid damageto the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels witha clear matte finish.
Use only insect remover and car shampoo fromthe range of approved Mercedes-Benz careproducts.
Care307
Maintenance and care
Z

Cleaning the mirror turn signals
!Only use cleaning agents or cleaning clothsthat are suitable for plastic lenses. Unsuitablecleaning agents or cleaning cloths couldscratch or damage the plastic lenses of themirror turn signals.
XClean the plastic lenses of the mirror turn sig-nals in the exterior mirror housing using a wetsponge and mild cleaning agent, e.g.Mercedes-Benz car shampoo or cleaningcloths.
Cleaning the side running board
!Do not clean the aluminum insert of the siderunning board with alkaline or acid-basedcleaning agents, such as wheel cleaner. Donot use acidic wheel cleaners to removebrake dust. The aluminum inserts could oth-erwise be damaged.
Cleaning the sensors
!If you clean the sensors with a powerwasher, make sure that you keep a distanceof at least 11.8 in(30 cm) between the vehicleand the power washer nozzle. Informationabout the correct distance is available fromthe equipment manufacturer.
XClean sensorsCof the driving systems withwater, car shampoo and a soft cloth.
Cleaning the rear view camera and
360° Camera
!Do not clean the camera lens and the areaaround the rear view camera or 360° camerawith a power washer.
XMake sure that the vehicle is stationary.
XTurn the SmartKey to positionGorHin theignition lock (Ypage 131).
or
XPress the Start/Stop button once or twice onvehicles with KEYLESS-GO or the KEYLESS-GO start function (Ypage 132).
XOpen the camera cover for cleaning via themultimedia system (see Digital Operator'sManual).
XTo clean the camera:use clean water and asoft cloth to clean camera lensC.
When you switch off the ignition, the cameracover closes automatically.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-based cleaning agents, such as bathroomcleaner or wheel cleaner.
!Mercedes‑AMG GLC 63 and Mercedes‑AMGGLC 63 S with black exhaust pipes: black
Care309
Maintenance and care
Z

Flat tire
Preparing the vehicle
Your vehicle may be equipped with:
RMOExtended tires (tires with run-flat proper-ties) (Ypage 315)
Vehicle preparation is not necessary on vehi-cles with MOExtended tires.
Ra TIREFIT kit (Ypage 314)
Vehicles equipped with MOExtended tires arenot equipped with a TIREFIT kit at the factory. Itis therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you mounttires that do not feature run-flat characteristics,e.g. winter tires. A TIREFIT kit may be obtainedfrom a qualified specialist workshop.
Vehicles with a Mercedes-Benz emergency callsystem which are not equipped with a TIREFITkit: in the event of a flat tire, contact the Cus-tomer Assistance Center for the Mercedes-Benzemergency call system (Ypage 294).
Information on changing and mounting wheels(Ypage 351).
XStop the vehicle on solid, non-slippery andlevel ground, as far away as possible fromtraffic.
XSwitch on the hazard warning lamps.
XSecure the vehicle against rolling away(Ypage 152).
XIf possible, bring the front wheels into thestraight-ahead position.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-functionor KEYLESS‑GO
XOpen the driver's door.The vehicle electronics are now in position