steering MERCEDES-BENZ GLC 2019 User Guide

Cockpit
FunctionPage
CSteering wheel paddle shift-ers147
DCombination switch110

Multifunction steering wheel
FunctionPage
CMultifunction display210
DMultimedia system display

Panic alarm
XTo arm:press and hold the3buttonCfor approximately one second.A visual and audible alarm is triggered if thealarm system is armed.
XTo disarm:press the3buttonCagain.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi-cle occupants coming into contact with parts ofthe vehicle's interior in the event of an accident.The restraint system can also reduce the forcesto which vehicle occupants are subjected duringan accident.
The restraint system comprises:
Rseat belt system
Rair bags
Rchild restraint system
Rchild seat securing systems
The components of the restraint system work inconjunction with each other. They can onlydeploy their protective function if, at all times, allvehicle occupants:
Rhave fastened their seat belts correctly(Ypage 46)
Rhave the seat and head restraint adjustedproperly (Ypage 96)
As the driver, you also have to make sure thatthe steering wheel is adjusted correctly.Observe the information relating to the correctdriver's seat position (Ypage 96).
You also have to make sure that an air bag caninflate properly if deployed (Ypage 48).
An air bag supplements a correctly worn seatbelt. As an additional safety device, the air bagincreases the level of protection for vehicleoccupants in the event of an accident. For exam-ple, if, in the event of an accident, the protectionoffered by the seat belt is sufficient, the air bagsare not deployed. When an accident occurs, onlythe air bags that increase protection in that par-ticular accident situation are deployed. How-ever, seat belts and air bags generally do notprotect against objects penetrating the vehiclefrom the outside.
Information on restraint system operation canbe found under "Triggering of the EmergencyTensioning Devices and air bags" (Ypage 55).
See "Children in the vehicle" for information onchildren traveling with you in the vehicle as wellas on child restraint systems (Ypage 59).
Important safety notes
GWARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an
accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even
fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of therestraint system to accommodate a person withdisabilities, contact an authorized Mercedes-Benz Center for details. USA only: for furtherinformation contact our Customer AssistanceCenter at 1-800 FOR-MERCEDES(1‑800‑367‑6372).
Mercedes-Benz recommends that you only usedriving aids which have been approved specifi-cally for your vehicle by Mercedes-Benz.
Occupant safety43
Safety
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The seat belt adjustment will apply a certaintightening force if any slack is detected betweenthe vehicle occupant and the seat belt. Do notgrab hold of the seat belt.
You can switch the seat belt adjustment on andoff using the multimedia system. Information onswitching the seat belt adjustment on and offcan be found in the Digital Operating Instruc-tions.
Belt warning for the driver and front
passenger
Thevseat belt warning lamp in the instru-ment cluster is a reminder that all vehicle occu-pants must wear their seat belts. It may light upcontinuously or flash. In addition, there may bea warning tone.
Regardless of whether the driver's seat belt hasalready been fastened, thevseat belt warn-ing lamp lights up for six seconds each time theengine is started. If the front doors are closedand the driver's or front-passenger seat belt hasnot been fastened, thevseat belt warninglamp lights up again after the six seconds. Assoon as the driver's and front-passenger seatbelts are fastened or a front door is openedagain, thevseat belt warning lamp goes out.
If the driver's seat belt is not fastened after theengine is started, an additional warning tone willsound. The warning tone switches off after sixseconds or once the driver's seat belt is fas-tened.
If the vehicle's speed exceeds 15 mph(25 km/h)once and the driver's and front-passenger seat belts are not fastened, a warningtone sounds. A warning tone also sounds withincreasing intensity for 60 seconds or until thedriver or front passenger have fastened theirseat belts.
If the driver or front passenger unfasten theirseat belts during the journey, the seat belt warn-ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-ognized by the AIRBAG marking.
An air bag complements the correctly fastenedseat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-cable accident situations.
Not all air bags are deployed in an accident. Thedifferent air bag systems function independ-ently from one another (Ypage 55).
However, no system available today can com-pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injurycaused by an air bag due to the high speed atwhich the air bag must be deployed.
Important safety notes
GWARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
Rhave fastened their seat belts correctly,
including pregnant women
Rare sitting correctly and maintain the great-
est possible distance to the air bags
Rfollow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
RAdjust the seats properly before beginningyour journey. Always make sure that the seatis in an almost upright position. The center ofthe head restraint must support the head atabout eye level.
RMove the driver's and front-passenger seatsas far back as possible. The driver's seat posi-tion must allow the vehicle to be driven safely.
ROnly hold the steering wheel on the outside.This allows the air bag to be fully deployed.
RAlways lean against the backrest while driv-ing. Do not lean forward or lean against thedoor or side window. You may otherwise be inthe deployment area of the air bags.
RAlways keep your feet in the footwell in frontof the seat. Do not put your feet on the dash-
48Occupant safety
Safety

The front-passenger front air bag will onlydeploy if:
Rthe system, based on the OCS weight sensorreadings, detects that the front-passengerseat is occupied (Ypage 51). ThePASSENGER AIR BAG OFF indicator lamp isnot lit (Ypage 51)
Rthe restraint system control unit predicts ahigh accident severity
Driver's knee bag
Driver's knee bagCdeploys under the steeringcolumn. The driver's knee bag is deployedtogether with the front air bag.
The driver's knee bag offers additional thigh,knee and lower leg protection for the occupantin the driver's seat.
Side impact air bags
GWARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are
designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz.
Front side impact air bagsCand rear sideimpact air bagsDdeploy next to the outer bol-ster of the seat backrest.
When deployed, the side impact air bag offersadditional thorax protection. However, it doesnot protect the:
Rhead
Rneck
Rarms
If the restraint system control unit detects a sideimpact, the side impact air bag is deployed onthe side on which the impact occurs.
The side impact air bag on the front passengerside deploys under the following conditions:
Rthe OCS system detects that the frontpassenger seat is occupied or
Rthe seat belt buckle tongue is engaged in thebelt buckle of the front passenger seat
If the belt tongue is engaged in the belt buckle,the side impact air bag on the front passengerside deploys if an appropriate accident situationoccurs. In this case, deployment is independentof whether the front passenger seat is occupiedor not.
Window curtain air bags
50Occupant safety
Safety

PRE-SAFE®takes the following measuresdepending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and thesliding sunroof are closed.
Rvehicles with the memory function for thefront-passenger seat: the front-passengerseat is adjusted if it is in an unfavorable posi-tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightlywhen the vehicle is stationary.The seat belt pre-tensioning is reduced andthe locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE®convenience function. Informa-tion about the convenience function can befound under "Belt adjustment" (Ypage 47).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicleswith the Driving Assistance package.
Using the radar sensor system, PRE-SAFE®
PLUS is able to detect that a frontal or rear-endcollision is imminent. In certain hazardous sit-
uations, PRE-SAFE®PLUS takes pre-emptivemeasures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannotprevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and thereis a risk of a rear-end collision
When driving, or when parking or exiting a park-ing space using Active Parking Assist, PRE-
SAFE®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-tions if the radar sensor system detects animminent frontal or rear-end collision.
PRE-SAFE®PLUS takes the following measuresdepending on the hazardous situation detected:
Rif the radar sensor system detects that ahead-on collision is imminent, the seat beltsare pre-tensioned.
Rif the radar sensor system detects that a rear-end collision is imminent:
-the brake pressure is increased if the driverapplies the brakes when the vehicle is sta-tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-celed:
Rif the accelerator pedal is depressed when agear is engaged
Rif the risk of a collision passes or is no longerdetected
Rif Active Distance Assist DISTRONIC indicatesan intention to intervene
If the hazardous situation passes without result-ing in an accident, the original settings arerestored.
Automatic measures after an acci-
dent
Immediately after an accident, the followingmeasures are implemented, depending on thetype and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-cally adjustable steering wheel is raised whenthe driver's door is opened
Rthe engine is switched off and the fuel supplyis cut off
Rvehicles with mbrace: automatic emergencycall
58Occupant safety
Safety

GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the child-proof locks on the rear doors. A door securedwith a child-proof lock cannot be opened frominside the vehicle. When the vehicle is unlocked,the door can be opened from the outside.
XTo activate:press the child-proof lock leverup in the direction of arrowC.
XMake sure that the child-proof locks are work-ing properly.
XTo deactivate:press the child-proof locklever down in the direction of arrowD.
Child-proof locks for the rear side win-
dows
XTo enable/disable:press buttonD.If indicator lampCis lit, operation of the rearside windows is disabled. Operation is onlypossible using the switches in the driver'sdoor. If indicator lampCis off, operation ispossible using the switches in the rear com-partment.
Pets in the vehicle
GWARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
Ractivate vehicle equipment and become
trapped, for example
Rswitch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be flung
around inside the vehicle in the event of an
accident or abrupt steering or braking maneu-
ver, and thereby injure vehicle occupants.
There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driving,
for instance with a suitable pet carrier.
64Pets in the vehicle
Safety

Driving safety systems
Overview of driving safety systems
In this section, you will find information aboutthe following driving safety systems:
RABS (Anti-lockBrakingSystem)(Ypage 65)
RBAS (BrakeAssistSystem) (Ypage 66)
RActive Brake Assist (Ypage 66)
RESP®(ElectronicStabilityProgram)(Ypage 68)
REBD (ElectronicBrake forceDistribution)(Ypage 72)
RADAPTIVE BRAKE (Ypage 72)
RActive Brake Assist with cross-traffic function(Ypage 72)
RSTEER CONTROL (Ypage 75)
Important safety notes
If you fail to adapt your driving style or if you areinattentive, the driving safety systems can nei-ther reduce the risk of an accident nor overridethe laws of physics. Driving safety systems aremerely aids designed to assist driving. You areresponsible for maintaining the distance to thevehicle in front, for vehicle speed, for braking ingood time, and for staying in lane. Always adaptyour driving style to suit the prevailing road andweather conditions and maintain a safe distancefrom the vehicle in front. Drive carefully.
The driving safety systems described only workas effectively as possible when there is ade-quate contact between the tires and the roadsurface. Pay particular attention to the informa-tion regarding tires, recommended minimumtire tread depths etc. in the "Wheels and tires"section (Ypage 330).
In wintry driving conditions, always use wintertires (M+S tires)and if necessary, snow chains.Only in this way will the driving safety systemsdescribed in this section work as effectively aspossible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way thatthe wheels do not lock when you brake. Thisallows you to continue steering the vehicle whenbraking.
The%ABS warning lamp in the instrumentcluster lights up when the ignition is switchedon. It goes out when the engine is running.
ABS works from a speed of about 5 mph(8 km/h), regardless of road-surface conditions.ABS works on slippery surfaces, even when youonly brake gently.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,including driving safety systems, will alsobecome inoperative. Observe the informationon the ABS warning lamp (Ypage 259) and dis-play messages which may be shown in theinstrument cluster (Ypage 228).
Braking
XIf ABS intervenes:continue to depress thebrake pedal vigorously until the braking sit-uation is over.
XTo make a full brake application:depressthe brake pedal with full force.
If ABS intervenes when braking, you will feel apulsing in the brake pedal.
The pulsating brake pedal can be an indicationof hazardous road conditions, and functions as areminder to take extra care while driving.
Driving safety systems65
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STEER CONTROL
General information
STEER CONTROL helps you by transmitting anoticeable steering force to the steering wheelin the direction required for vehicle stabilization.
This steering assistance is provided in particularif:
Rboth right wheels or both left wheels are on awet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
No steering support is provided from STEERCONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assistedfurther by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle frombeing started without the correct SmartKey.
XTo activate with the SmartKey:remove theSmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-tion or KEYLESS-GO:switch the ignition offand open the driver's door.
XTo deactivate:switch on the ignition.
When leaving the vehicle, always take theSmartKey with you and lock the vehicle. Anyonecan start the engine if a valid SmartKey has beenleft inside the vehicle.
iThe immobilizer is always deactivated whenyou start the engine.
In the event that the engine cannot be started(yet the vehicle's battery is charged), the sys-tem is not operational. Contact an authorizedMercedes-Benz Center or call1-800-FOR-MERCedes (in the USA) or1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm:lock the vehicle with the SmartKey orKEYLESS-GO.Indicator lampCflashes. The alarm systemis armed after approximately ten seconds.
XTo disarm:unlock the vehicle with the Smart-Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
A visual and audible alarm is triggered if thealarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo stop the alarm with the SmartKey:press the6or7button on the Smart-Key.The alarm is stopped.
or
XRemove the Start/Stop button from the igni-tion lock (Ypage 132).
XInsert the SmartKey into the ignition lock.The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:grasp the outside door handle. The SmartKeymust be outside the vehicle.The alarm is stopped.
or
XPress the Start/Stop button on the dash-board. The SmartKey must be inside the vehi-cle.The alarm is stopped.
Protection against theft75
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Correct driver's seat position
GWARNING
You could lose control of your vehicle if you do
the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
Observe the following when adjusting steeringwheelC, seat beltDand driver's seat