automatic transmission MERCEDES-BENZ GLC 2019 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2019, Model line: GLC, Model: MERCEDES-BENZ GLC 2019Pages: 370, PDF Size: 19.55 MB
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DNeutral
Do not shift the transmission to \\while driving. Otherwise, the auto-matic transmission could be dam-aged.
No power is transmitted from theengine to the drive wheels.
Releasing the brake pedal will allowyou to move the vehicle freely, e.g. topush it or tow it.
If ESP®is deactivated or faulty: shiftthe transmission to position \\if thevehicle is in danger of skidding, e.g.on icy roads.
If you switch the engine off with thetransmission in position ^or [,the automatic transmission shifts to \\automatically.
!Coasting in neutral \\maycause damage to the drive train.
:Drive
The automatic transmission changesgear automatically. All forward gearsare available.
Driving tips
Changing gear
The automatic transmission shifts through theindividual gears automatically when it is in trans-mission position [. This automatic gear shift-ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch functionis active regardless of the currently selecteddrive program. The double-clutch function
reduces load change reactions and is conduciveto a sporty driving style. The sound generated bythe double-clutch function depends on the driveprogram selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond thepressure point.The automatic transmission shifts to a lowergear depending on the engine speed.
XEase off the accelerator pedal once thedesired speed is reached.The automatic transmission shifts back up.
Gliding mode
Gliding mode is available depending on theequipment.
Gliding mode is characterized by the following:
RThe combustion engine is disconnected fromthe drive train.
RThe engine speed corresponds to the idlingspeed.
RThe multifunction display hides the gear indi-cator and displays transmission position [in green (Ypage 142).
RMercedes-AMG vehicles:symbol Cappears as the drive program symbol in themultifunction display
In drive programEor in drive programC(Mercedes-AMG GLC 63 4MATIC/GLC 63 S 4MATIC) you can deactivate and acti-vate gliding mode using the ECO button(Ypage 137).
Gliding mode can be activated under the follow-ing conditions:
RThe speed is within a suitable range.
RThe course of the road is suitable, e.g. thereare no steep up or downhill gradients.
RYou are no longer depressing the acceleratorpedal.
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Gliding mode is deactivated under the followingconditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position(Ypage 141).
RYou switch to drive programRACE(Mercedes-AMG GLC 63 S 4MATIC),S+orS(Ypage 139).
Ryou activate manual gearshifting(Ypage 147).
Ryou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"(Mercedes-AMG GLC 63 4MATIC/GLC 63 S 4MATIC) setting for the drive(engine and transmission management) indrive programI, you can also activate glidingmode. Information on DYNAMIC SELECT andon configuring drive programIwith the mul-timedia system (see the Digital Operator'sManual).
Towing a trailer
XDrive in the middle of the engine speed rangeon uphill gradients.
XManual shifting:depending on the uphill ordownhill gradient, shift into a gear(Ypage 147), in which the engine will run themiddle of the engine speed range.
This also applies if cruise control or ActiveDistance Assist DISTRONIC is activated.
Drive programs
All vehicles except Mercedes-AMG GLC
63 4MATIC+/GLC 63 S 4MATIC+
Drive program I (Individual)
In drive programIthe following properties of thedrive program can be selected:
Rthe drive (engine and transmission manage-ment)
and therefore indirectly the availability of glid-ing mode and the properties of the driverassistance systems
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Information about configuring drive programIwith the multimedia system can be found under"DYNAMIC SELECT" in the vehicle's DigitalOperator's Manual.
Drive program S+ (Sport Plus)
Drive programS+is characterized by the fol-lowing:
Rthe vehicle exhibits particularly sporty drivingcharacteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmissionshift points.
Rthe suspension exhibits particularly stiffspringing and damping settings (vehicles withAIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is deactivated(Ypage 136).
Drive program S (Sport)
Drive programSis characterized by the follow-ing:
Rthe vehicle exhibits sporty driving character-istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmissionshift points.
Rthe suspension exhibits stiff springing anddamping settings (vehicles withAIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is activated(Ypage 136).
Drive program C (Comfort)
Drive programCis characterized by the follow-ing:
Rthe vehicle delivers comfortable, economicalhandling characteristics.
Rthe vehicle pulls away more gently in forwardand reverse gears, unless the acceleratorpedal is depressed fully.
Rthe vehicle has improved driving stability, forexample on slippery road surfaces.
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Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is activated(Ypage 136).
Drive program E (Economy)
Drive programEis characterized by the follow-ing:
Rthe vehicle exhibits particularly economicalhandling characteristics.
Rthe vehicle pulls away more gently in forwardand reverse gears, unless the acceleratorpedal is depressed fully.
Rthe vehicle has improved driving stability, forexample on slippery road surfaces.
Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Rduring deceleration, the engine is disconnec-ted from the drive train. The vehicle useskinetic energy and consumes less fuel.
Rthe cooling and heating output of the climatecontrol system has been reduced.
Rgliding mode is available.
Rthe ECO start/stop function is activated(Ypage 136).
Mercedes-AMG GLC 63 4MATIC+/GLC
63 S 4MATIC+
Drive program RACE (S‑MODEL)
TheRACEdrive program is characterized by thefollowing:
Rthe vehicle exhibits driving characteristicssuitable for the racetrack.
Rall vehicle systems are set for maximumsportiness.
Rthe gearshift recommendation gives youinformation for slowly warming up the driveassemblies and for adopting a fuel-efficientdriving style (Ypage 147). You can follow thegearshift recommendations at all times andshift gear accordingly using the steeringwheel paddle shifters. On the basis of thegearshift recommendation, using the steeringwheel paddle shifters, you can optimize the
drive train and engine operating mode at anytime.
Rif you have selected a gear manually, this willbe maintained until the vehicle speed increa-ses or decreases dramatically.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.the fuel consumption possibly being higher asa result of the later automatic transmissionshift points.
Rthe suspension exhibits particularly hardspringing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off(Ypage 136).
Drive program S+ (Sport Plus)
Drive programS+is characterized by the fol-lowing:
Rthe vehicle exhibits particularly sporty drivingcharacteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.the fuel consumption possibly being higher asa result of the later automatic transmissionshift points.
Rthe suspension exhibits particularly hardspringing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off(Ypage 136).
Drive program S (Sport)
Drive programSis characterized by the follow-ing:
Rthe vehicle exhibits sporty driving character-istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.the fuel consumption possibly being higher asa result of the later automatic transmissionshift points.
Rthe suspension exhibits stiff springing anddamping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off(Ypage 136).
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Drive program C (Comfort)
Drive programCis characterized by the follow-ing:
Rthe vehicle delivers comfortable, economicalhandling characteristics.
Rthe vehicle pulls away more gently in forwardand reverse gears, unless the acceleratorpedal is depressed fully.
Rthe vehicle has improved driving stability, forexample on slippery road surfaces.
Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Rgliding mode is available.
Rthe ECO start/stop function is switched on(Ypage 136).
Drive program I (Individual)
In drive programIthe following properties of thedrive program can be selected:
Rthe drive (engine management)
and therefore indirectly the availability ofglide mode and the ECO start/stop functionas well as the properties of the driver assis-tance systems
Rthe transmission management
RESP®(Ypage 68)
Rthe suspension
and therefore indirectly the steering
Ractivation of the exhaust flap
To permanently shift the gears manually in driveprogramIusing the steering wheel paddle shift-ers, select theM(Manual) setting for the trans-mission management.
Information about configuring drive programIwith the multimedia system can be found under"DYNAMIC SELECT" in the vehicle's DigitalOperator's Manual.
Manual gear shifting
General notes
You can change gear yourself using the steeringwheel paddle shifters. The transmission must bein position [for this.
Depending on which steering wheel paddleshifter is pulled, the automatic transmission
immediately shifts into the next gear down orup, if permitted.
To use manual shifting, you have two options:
Rtemporary setting
Rpermanent setting
If you activate manual gearshifting, the multi-function display will show the current gear and cinstead of transmission position [.
If you deactivate manual gearshifting, the gearswill be shifted automatically again.
Temporary setting
XTo activate:shift the DIRECT SELECT lever toposition [.
XPull steering wheel paddle shifter Cor D.
The temporary setting is active for a certainamount of time. In certain conditions, the mini-mum amount of time is extended, e.g. in thecase of lateral acceleration, overrun mode ordriving on steep terrain.
XTo deactivate:pull steering wheel paddleshifter Dand hold it in place.
or
XUse the DIRECT SELECT lever to switch thetransmission position.
or
XUse the DYNAMIC SELECT switch to changethe drive program.
Permanent setting
!Mercedes-AMG vehicles:the automatictransmission does not shift up automaticallyeven when the engine limiting speed for thecurrent gear is reached. When the engine lim-iting speed is reached, the fuel supply is cut toprevent the engine from overrevving. Alwaysmake sure that the engine speed does not
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reach the red area of the tachometer. There isotherwise a risk of engine damage.
Manual mode button (except Mercedes-AMG vehi-cles)
Manual mode button (Mercedes-AMG vehicles)
XTo activate/deactivate:shift the DIRECTSELECT lever to position [.
XPress button C.Mercedes-AMG vehicles:when indicatorlamp Dlights up, automatic transmissionmanual mode is activated.
The manual mode activated with button Cremains activated when the drive program ischanged.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:only if theD(Automatic)setting has been preselected for the trans-mission is manual mode deactivated whenyou change to drive programI.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S4MATIC+:you can also preset manual mode fordrive programI. To do so, select theM(Manual)setting when configuring the transmission.When driving in drive programI, you perma-nently shift the gears manually using the steer-ing wheel paddle shifters.
Information about configuring drive programIwith the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's DigitalOperator's Manual.
Shifting gears
XTo shift up:pull steering wheel paddleshifter D.The automatic transmission shifts up to thenext gear.
If the maximum engine speed in the gear cur-rently engaged is reached and you continue toaccelerate, the automatic transmission auto-matically shifts up in order to prevent enginedamage (except Mercedes-AMG vehicles).
Mercedes-AMG vehicles:if the temporarysetting has been activated and you continueto accelerate when the maximum enginespeed has been reached, the automatic trans-mission automatically shifts up. If the perma-nent setting is activated, the automatic trans-mission does not shift up automatically evenwhen the engine limiting speed for the currentgear is reached. Observe the protectionagainst reaching the overrevving range on themultifunction display. Always make sure thatthe engine speed does not reach the red areaof the tachometer.
XTo shift down:pull steering wheel paddleshifter C.The automatic transmission shifts down tothe next gear.
Automatic down shifting occurs when coast-ing.
If the engine were to exceed the maximumengine speed when shifting down, the auto-matic transmission protects against enginedamage by not shifting down.
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Shift recommendation
The gearshift recommendations assist you inadopting an economical driving style. The rec-ommended gear is shown in the multifunctiondisplay.
XWhen the corresponding gearshift recom-mendation Cappears in the multifunctiondisplay of the instrument cluster, shift to rec-ommended gear D.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-sion does not shift up automatically evenwhen the engine limiting speed for the currentgear is reached. When the engine limitingspeed is reached, the fuel supply is cut toprevent the engine from overrevving. Alwaysmake sure that the engine speed does notreach the red area of the tachometer. There isotherwise a risk of engine damage.
Before the engine speed reaches the red area,an upshift indicator will be shown in the multi-function display.
XWhen message Cappears on the multifunc-tion display, pull the right-hand steeringwheel paddle shifter.
Kickdown
XFor maximum acceleration, depress theaccelerator pedal beyond the pressure point.The automatic transmission shifts to a lowergear depending on the engine speed.
XShift back up once the desired speed isreached.
If you apply full throttle, the automatic trans-mission shifts up to the next gear when themaximum engine speed is reached. This pre-vents the engine from overrevving.
Mercedes-AMG vehicles:kickdown is onlypossible in the temporary setting.
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Problems with the transmission
ProblemPossible causes/consequences and P PSolutions
The transmission hasproblems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshopimmediately.
The acceleration abilityis deteriorating.
The transmission no lon-ger changes gear.
The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to position ].
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to position [or ^.If [is selected, the transmission only shifts to one gear; if ^isselected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshopimmediately.
Transfer case
This section is only valid for vehicles with 4-wheel drive (4MATIC). Power is always trans-mitted to both axles.
!Performance tests may only be carried outon a 2-axle dynamometer. The brake systemor transfer case could otherwise be damaged.Contact a qualified specialist workshop for aperformance test.
!Since ESP®engages automatically, the igni-tion must be switched off (the SmartKey orStart/Stop button must be in position Zor G) if
Rthe electrical parking brake is being testedusing a dynamometer
Rthe vehicle is being towed with only oneaxle raised (not permitted for vehicles with4MATIC)
Otherwise, the brake system can be dam-aged.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised, asdoing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the
auxiliary heating.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
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GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly againstrolling away. Otherwise, the vehicle or its driv-etrain could be damaged.
To ensure that the vehicle is secured againstrolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position ]andthe SmartKey must be removed from the igni-tion lock.
Rthe front wheels must be turned towards thecurb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at thefront axle with a wheel chock or similar, forexample, on uphill or downhill gradients.
Ron uphill or downhill gradients the laden vehi-cle must also be secured at the rear axle, forexample with a wheel chock or similar object.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position ].
XWith the SmartKey:turn the SmartKey toposition
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Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake isdependent on the on-board voltage. If the on-board voltage is low or there is a malfunction inthe system, it may not be possible to apply thereleased parking brake.
XIf this happens, park the vehicle on levelground only and secure it to prevent it fromrolling away.
XShift the transmission to position ].
It may not be possible to release an appliedparking brake if the on-board voltage is low orthere is a malfunction in the system. Contact aqualified specialist workshop.
The electric parking brake performs a functiontest at regular intervals while the engine isswitched off. The sounds that can be heard whilethis is occurring are normal.
Applying or releasing manually
XTo apply:push handle C.When the electric parking brake is applied,the red I(USA only) or $(Canadaonly) indicator lamp lights up in the instru-ment cluster.
The electric parking brake can also be appliedwhen the SmartKey is removed.
XTo release:pull handle C.The red I(USA only) or $(Canadaonly) indicator lamp in the instrument clustergoes out.
The electric parking brake can only be released:
Rif the SmartKey is in position Gor Hin theignition lock (Ypage 131) or
Rif the ignition was switched on using theStart/Stop button
Applying automatically
The electric parking brake is automaticallyapplied when the transmission is in position ]and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and thedriver's door is opened
To prevent the electric parking brake from beingautomatically applied, pull handle C.
The electric parking brake is also applied auto-matically if:
RActive Distance Assist DISTRONIC brings thevehicle to a standstill or
Rthe HOLD function is keeping the vehicle sta-tionary
RActive Parking Assist is keeping the vehiclestationary
In addition, at least one of the following condi-tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and thedriver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red I(USA only) or $(Canada only)indicator lamp on the instrument cluster lightsup.
The electric parking brake is not automaticallyapplied if the engine is switched off by the ECOstart/stop function.
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Releasing automatically
Your vehicle's electric parking brake is auto-matically released if all of the following condi-tions are met:
Rthe seat belt has been fastened
Rthe engine is running
Rthe transmission is in position [or ^andyou accelerate
or
you shift from transmission position ]toposition [or ^. On steeper uphill gradi-ents, you must also depress the acceleratorpedal.
If the transmission is in position ^, the tailgatemust be closed.
If your seat belt is not fastened, the followingconditions must be fulfilled to automaticallyrelease the electric parking brake:
RThe driver's door is closed.
RYou have shifted out of transmission position ]or you have previously driven faster than2 mph (3 km/h).
Ensure that you do not depress the acceleratorpedal unintentionally. Otherwise, the parkingbrake will be released and the vehicle will startto move.
Emergency braking
The vehicle can also be braked during an emer-gency by using the electric parking brake.
XWhile driving, push handle Cof the electricparking brake (Ypage 154).The vehicle is braked as long as you keephandle Cof the electric parking brakedepressed. The longer electric parking brakehandle Cis depressed, the greater the brak-ing force.
During braking:
Ra warning tone sounds
RthePlease Release Parking BrakePlease Release Parking Brakemes-sage appears
Rthe red I(USA only) or $(Canadaonly) indicator lamp in the instrument clusterflashes
When the vehicle has been braked to a stand-still, the electric parking brake is applied.
Parking the vehicle for a long period
If you leave the vehicle parked for longer thanfour weeks, the battery may be damaged byexhaustive discharging.
If you leave the vehicle parked for longer than sixweeks, the vehicle may suffer damage as aresult of lack of use.
XVisit a qualified specialist workshop and seekadvice.
iYou can obtain information about tricklechargers from a qualified specialist work-shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the countryin which you are driving. Some jurisdictions pro-hibit the driver from using a mobile phone whiledriving a vehicle.
If you make a call while driving, always usehands-free mode. Only operate the telephonewhen the traffic situation permits. If you areunsure, pull over to a safe location and stopbefore operating the telephone.
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