check engine MERCEDES-BENZ GLC 2019 Owner's Manual

XSwitch off the engine.
XClose the doors and tailgate.
XCouple up the trailer.
XEstablish the electrical connection betweenthe vehicle and the trailer.
XCheck that the trailer lighting system is work-ing.
XPush the combination switch upwards/down-wards and check whether the correspondingturn signal on the trailer flashes.
A trailer that is connected is recognized onlywhen the electrical connection is establishedcorrectly and when the lighting system is work-ing properly. The function of other systems alsodepends on this, for example:
RESP®
RPARKTRONIC
RActive Parking Assist
RActive Blind Spot Assist
RActive Lane Keeping Assist
Vehicles with AIR BODY CONTROL: if you coupleup a trailer, the vehicle always remains at high-way level. Observe the following note when cou-pling up a trailer:
RUnless highway level has been set manually,the vehicle is automatically lowered to high-way level. If a speed of 5 mph (8 km/h) hasbeen reached, this may be the case.
These restrictions apply to accessories that aresupplied with power via the trailer socket in yourvehicle, e.g. a rear bicycle rack.
Observe the maximum permissible trailerdimensions (width and length).
Most U.S. states and all Canadian provincesrequire by law:
RSafety chains between the towing vehicle andthe trailer. The chains should be cross-woundunder the trailer drawbar. They must be fas-tened to the vehicle's trailer coupling, not tothe bumper or the axle.
Leave enough play in the chains to make tightcornering possible.
RA separate brake system for certain types oftrailer.
RSafety switch for braked trailers. Check thespecific legal requirements applicable to yourstate.
If the trailer becomes detached from the tow-ing vehicle, the safety feature applies thetrailer brakes.
Towing a trailer
There are several legal requirements for towinga trailer, e.g. the maximum permissible speed.Make sure that your car/trailer combinationcomplies with the local regulations:
Rin your place of residence
Rat your destination
The police and local authorities can provide reli-able information.
To accumulate driving experience and accustomyourself to the new handling characteristics,practice the following at a location where thereis no traffic:
RCornering
RStopping
RBacking up
Check the following before the journey:
RTrailer tow hitch
RSafety switch for braked trailers
RSafety chains
RElectrical connections
RLighting system
RWheels and tires
RLoad securing
Adjust the exterior mirrors so that you have aclear view of the rear section of the trailer.
If the trailer is equipped with electronically con-trolled brakes, pull away carefully in the car/trailer combination. Brake manually using thebrake controller and check whether the brakesfunction correctly.
Regularly check that the load is secure.
When towing a trailer, your vehicle's handlingcharacteristics will be different in comparisonwith when driving without a trailer.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-climbing capability
Rhas an increased braking distance
Ris affected more by strong crosswinds
Rdemands more sensitive steering
Rhas a larger turning circle
Avoid sudden steering movements.
Avoid braking abruptly. If possible, brake gentlyat first to allow the trailer to run on. Then,increase the braking force rapidly.
Towing a trailer205
Driving and parking
Z

Display messagesPossible causes/consequences andPPSolutions
The yellow$warning lamp lights up and the redI(USA only)or$(Canada only) indicator lamp flashes.
It is not possible to apply the electric parking brake manually.
XShift the transmission to position].
XVisit a qualified specialist workshop.
'(USA only)
M(Canada only)
Check Brake FluidCheck Brake FluidLevelLevel
There is not enough brake fluid in the brake fluid reservoir.
In addition, the'(USA only) orM(Canada only) warning lamplights up in the instrument cluster and a warning tone sounds.
GWARNING
The braking effect may be impaired.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions. Do not continue drivingunder any circumstances.
XSecure the vehicle against rolling away (Ypage 152).
XConsult a qualified specialist workshop.
XDo not add brake fluid. This does not correct the malfunction.
&
CheckCheckBrakeBrakePadPadWearWear
The brake pads/linings have reached their wear limit.
USA only: the red'brake system warning lamp is lit while theengine is running.
GWARNING
If the brake pads/linings have reached their wear limit, braking per-formance may be impaired.
There is a risk of an accident.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
S
InoperativeInoperative
One or more main features of the mbrace system are malfunctioning.
XVisit a qualified specialist workshop.
Displaymessages233
On-b oard computer and displays
Z

Display messagesPossible causes/consequences andPPSolutions
Active DistanceActive DistanceAssist CurrentlyAssist CurrentlyUnavailable SeeUnavailable SeeOperator's ManualOperator's Manual
Active Distance Assist DISTRONIC is temporarily inoperative.
Active Steering Assist is also temporarily inoperative.
Possible causes are:
Rthe radar sensor system is temporarily inoperative, e.g. due to elec-tromagnetic radiation emitted by nearby TV or radio stations orother sources of electromagnetic radiation
Rthe system is outside the operating temperature range
Rthe on-board voltage is too low
A warning tone also sounds.
When the causes stated above no longer apply, the display messagedisappears.
Active Distance Assist DISTRONIC is operational again.
If the display message does not disappear:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 152).
XRestart the engine.
Active DistanceActive DistanceAssist InoperativeAssist InoperativeActive Distance Assist DISTRONIC is defective.
The following may have also failed:
RActive Brake Assist with cross-traffic function
A warning tone also sounds.
XVisit a qualified specialist workshop.
Active DistanceActive DistanceAssist SuspendedAssist SuspendedYou have depressed the accelerator pedal. Active Distance AssistDISTRONIC is no longer controlling the speed of the vehicle.
XRemove your foot from the accelerator pedal.
Active DistanceActive DistanceAssist - - - mphAssist - - - mphA condition for activating Active Distance Assist DISTRONIC has notbeen met.
XCheck the activation conditions for Active Distance AssistDISTRONIC (Ypage 164).
248Displaymessages
On-b oard computer and displays

Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions
I$QI(USA only),$(Canada only): the red indicator lamp for the electricparking brake flashes or is lit and/or the yellow warning lamp for the electricparking brake is lit.
XObserve the additional display messages in the multifunction display.
uQThe red restraint system warning lamp is lit while the engine is running.
The restraint system is malfunctioning.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint system checked.
Further information about the restraint system (Ypage 43).
Engine
Warning/indicatorlamp
QQSignal type
Possible causes/consequences andPPSolutions

XReach into the gap, pull hood catch handleDup and lift the hood.
If you lift the hood by approximately 15 in(40 cm), the hood is opened and held openautomatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height ofapproximately 8 in (20 cm).
XCheck that the hood has engaged properly.If the hood can be raised slightly, it is notproperly engaged. Open it again and close itwith a little more force.
Radiator
Do not cover up the radiator, such as with athermal mat or insect protection cover. Other-wise, the values of the European on-board diag-nostics may be affected. Some of these read-ings are required by law and must be accurate atall times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicleconsumes up to 0.9 US qt (0.8 l) of oil per600 miles(1,000 km). The oil consumption maybe higher than this when the vehicle is new or ifyou frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may bein a different location.
300Engine compartment
Maintenance and care

To check the engine oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-imately five minutes if the engine is at normaloperating temperature
Checking the oil level using the oil dip-
stick
Example: checking the engine oil level usingthe oil dipstick
XPull oil dipstickCout of the dipstick guidetube.
XWipe off oil dipstickC.
XSlowly slide oil dipstickCinto the guide tubeto the stop and take it out again after approx-imately three seconds.If the level is between MIN mark

Mercedes-Benz Specifications for ServiceProducts is available at any authorizedMercedes-Benz Center.
The following cause engine failure or damageto the exhaust system:
RUse of engine oils and oil filters that havenot been expressly approved for the servicesystem
RReplacement of engine oil and oil filter afterthe replacement interval specified by theservice system has expired
RUse of engine oil additives
!Do not add too much oil. adding too muchengine oil can result in damage to the engineor to the catalytic converter. Have excessengine oil siphoned off.
Add engine oil (example)
XTurn capCcounter-clockwise and remove it.
XAdd engine oil.If the oil level is at or below the MIN mark onthe oil dipstick, add 1.1 US qt (1.0l)of engineoil.
XReplace capCon the filler neck and tightenclockwise.Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick(Ypage 301).
Further information on engine oil (Ypage 360).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear protective gloves and protective
eyewear when opening. Open the cap slowly
to release pressure.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
302Engine compartment
Maintenance and care

Checking coolant level
Checking the coolant level (example)
XPark the vehicle on a level surface.
Only check the coolant level when the vehicleis on a level surface and the engine has cooleddown.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).
or
XPress the Start/Stop button twice on vehicleswith KEYLESS-GO or the KEYLESS-GO startfunction (Ypage 132).
XCheck the coolant temperature display in theinstrument cluster (Ypage 36).The coolant temperature must be below158 ‡ (70 †).
XTurn the SmartKey to positionZin the igni-tion lock (Ypage 131).
or
XPress the Start/Stop button once on vehicleswith KEYLESS-GO or the KEYLESS-GO startfunction (Ypage 132).
XSlowly turn capChalf a turn counter-clock-wise and allow excess pressure to escape.
XTurn capCfurther counter-clockwise andremove it.If the coolant is at the level of marker bar

chrome trims must not be polished with achrome polish as this will cause them to losetheir black shine. For optimal care, the face-plates should be rubbed with a lightly oiledcloth after every car wash. Commerciallyavailable engine and care oils are suitable forthis.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in thetrailer coupling manufacturer's operatinginstructions.
The ball coupling must be cleaned if it becomesdirty or corroded.
XRemove rust on the ball, e.g. with a wirebrush.
XRemove dirt with a clean, lint-free cloth or abrush.
XAfter cleaning, lightly oil or grease the ballcoupling.
XCheck that the vehicle's trailer tow hitch isworking properly.
You can also have the maintenance work on theball coupling and the trailer tow hitch carried outby a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
310Care
Maintenance and care

RMake sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery regularly checked at aqualified specialist workshop.
Comply with the service intervals in the Main-tenance Booklet, or contact a qualified spe-cialist workshop for more information.
!Always have work on batteries carried out ata qualified specialist workshop.
Should it, in exceptional circumstances, beabsolutely necessary to disconnect the 12-volt battery yourself, please observe the fol-lowing:
RSecure the vehicle to prevent it from rollingaway.
RSwitch off the ignition.
RDisconnect the negative terminal first andthen the positive terminal.
The transmission is locked in position]after disconnecting the battery.
After the work has been done, install the bat-tery and replace the cover of the positive ter-minal clamp firmly.
Comply with safety precautions and take pro-tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking areprohibited when handling the bat-tery. Avoid creating sparks.
Electrolyte or battery acid is corro-sive. Avoid contact with skin, eyes orclothing. Wear suitable protectiveclothing, especially gloves, apronand faceguard. Immediately rinseelectrolyte or acid splashes off withclean water. Contact a physician ifnecessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-mends that you only use batteries which havebeen tested and approved for your vehicle by
320Battery (vehicle)
Breakdown assistance