engine MERCEDES-BENZ GLC 2019 Workshop Manual

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running an enclosed space without adequate
ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to30 seconds after a cold start. The sound of theengine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 141).The transmission position indicator on themultifunction display shows](Ypage 142).
iYou can start the engine in transmissionposition]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock and release it as soon as the engineis running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lockafter a short waiting period.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).The indicator lamps in the instrument clusterlight up (Ypage 256).
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 131) and release it as soonas the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-cles with KEYLESS-GO or the KEYLESS-GO startfunction.
The Start/Stop button can be used to start thevehicle manually without inserting the SmartKeyinto the ignition lock. The Start/Stop buttonmust be inserted in the ignition lock and theSmartKey must be in the vehicle. This mode forstarting the engine operates independently ofthe ECO start/stop automatic engine start func-tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
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take the SmartKey with you when leaving thevehicle, even if you only leave it for a short time.Pay attention to the important safety notes.
XDepress the brake pedal and keep itdepressed.
XPress the Start/Stop button once(Ypage 132).The engine starts.
Starting procedure via smartphone
Observe the important safety notes on startingthe engine (Ypage 133).
You can also start your engine via your smart-phone from outside the vehicle. In this case, thepreviously selected climate control setting isactivated. In this way you can cool or heat theinterior of the vehicle before starting the jour-ney.
Only start the engine via your smartphone if it issafe to start and run the engine where your vehi-cle is parked.
Observe the legal stipulations in the area whereyour vehicle is parked. Engine start via smart-phone may be limited to certain countries orregions.
You can execute a maximum of two consecutivestarting attempts via your smartphone. If youpress the start/stop button or insert the Smart-Key into the ignition lock, you can carry out twomore starting attempts with your smartphone.
The engine runs for ten minutes when startingwith the smartphone.
Once you have started the engine, you canswitch the engine off via your smartphone at anytime.
You can only start the engine via your smart-phone if:
Rthe SmartKey is in the ignition lock
Rpark position]is selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficientlycharged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started viayour smartphone before carrying out mainte-nance or repairs. You can prevent an enginestart via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDorR,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pullingaway.
The vehicle locks centrally once you have pulledaway. The locking knobs in the doors drop down.
You can open the doors from the inside at anytime.
You can also deactivate the automatic lockingfeature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-tion]to the desired position only if youdepress the brake pedal. Only then is the park-ing lock released. If you do not depress thebrake pedal, the DIRECT SELECT lever can still
134Driving
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be moved but the parking lock remainsengaged.
iUpshifts take place at higher engine speedsafter a cold start. This helps the catalytic con-verter to reach its operating temperaturemore quickly.
Information on the automatic release of theelectric parking brake (Ypage 155).
Pulling away with a trailer
To ensure that you do not roll backwards whenpulling away on an uphill slope, engage the elec-tric parking brake.
XPress and hold handleC.The electric parking brake continues to brakeand prevent the vehicle from rolling back-wards.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clusterremains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination isheld by the driving force of the engine, releaseleverC.The electric parking brake is released.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
For further information on the electric parkingbrake, see (Ypage 154).
Hill start assist
Hill start assist helps you when pulling awayforward or in reverse on an uphill gradient. Itholds the vehicle for a short time after you haveremoved your foot from the brake pedal. Thisgives you enough time to move your foot from
the brake pedal to the accelerator pedal and todepress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on adownhill gradient.
Rthe transmission is in position\\
Rthe electric parking brake is applied.
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches theengine off automatically if the vehicle is stoppedunder certain conditions.
The engine starts automatically when the driverwants to pull away again. The ECO start/stopfunction thereby helps you to reduce the fuelconsumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
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General notes
CECO start/stop display
The ECO start/stop function is activated when-ever you start the engine using the SmartKey orthe Start/Stop button.
If the engine has been switched off automati-cally by the ECO start/stop function, the

Deactivating or activating the ECO
start/stop function
Mercedes-AMG vehicles
XTo deactivate:press ECO buttonC.Indicator lampDgoes out.
XTo activate:press ECO buttonC.Indicator lampDlights up.
If indicator lampDis off, the ECO start/stopfunction has been switched off manually or asthe result of a malfunction. The engine will thennot be switched off automatically when the vehi-cle stops.
The ECO start/stop function is deactivated, if:
RMercedes-AMG GLC 43 4MATIC:you switchto drive programS+(Ypage 139)
RMercedes-AMG GLC 63 4MATIC+/GLC 63S 4MATIC+:you switch to drive programRACE(S‑MODEL),S+orS(Ypage 139)
Ryou permanently activate manual gearshifting(Ypage 147)
If you have permanently activated manual gear-shifting and then press ECO buttonC, the ECOstart/stop function is switched on.
All other models
XTo deactivate:press ECO buttonC.Indicator lampDgoes out.
XTo activate:press ECO buttonC.Indicator lampDlights up.
If indicator lampDis off, the ECO start/stopfunction has been deactivated manually or asthe result of a malfunction. The engine will thennot be switched off automatically when the vehi-cle stops.
Selecting drive programS+deactivates the ECOstart/stop function. If you press ECO buttonC,the ECO start/stop function is activated.
AMG Performance adjustable exhaust
system (Mercedes-AMG vehicles)
The volume of the AMG Performance adjustableexhaust system changes depending on the posi-tion of the switchable exhaust flap. The exhaustflap is adjusted automatically according to theselected drive program (Ypage 139).
You can also adjust the position of the exhaustflap and therefore the volume of the exhaustsystem manually.
The automatic adjustment of the exhaust flap isalways active when you change drive program,regardless of the manual setting.
Each time you start the engine with the Smart-Key or the Start/Stop button, the quietest set-ting is activated.
Setting the volume:
XPress buttonC.If you select the loudest setting, indicatorlamp lights upD.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S4MATIC+:you can preset the volume of theexhaust system for drive programI(Individual).Information on DYNAMIC SELECT and on con-
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figuring drive programIwith the multimedia sys-tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences andPPSolutions
The engine does notstart.The HOLD function or Active Distance Assist DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 170) or Active DistanceAssist DISTRONIC (Ypage 167).
XTry to start the engine again (Ypage 133).
The engine does notstart. The starter motorcan be heard.
RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position

ProblemPossible causes/consequences andPPSolutions
The engine is not runningsmoothly and is misfir-ing.
There is a malfunction in the engine electronics or in a mechanicalcomponent of the engine management system.
XOnly depress the accelerator pedal slightly.Otherwise, non-combusted fuel may get into the catalytic converterand damage it.
XHave the cause rectified immediately at a qualified specialist work-shop.
The coolant temperaturedisplay indicates a valuewithin the red band.
The coolant level is too low. The coolant is too hot and the engine is nolonger being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant tocool down.
XCheck the coolant level (Ypage 303). Observe the warning notesas you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select thedrive program.
Available drive programs for Mercedes-AMG GLC 43 4MATIC:
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
EEconomyParticularly economicaldriving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:
RACE(S‑MODEL)Driving characteristics suit-able for a race circuit
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected thefollowing vehicle characteristics will change:
Rthe drive (engine and transmission manage-ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe position of the exhaust flap (Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control
Further information on automatic drive programcharacteristics (Ypage 145).
Additionally, in drive programIyou can config-ure the respective vehicle characteristics usingthe multimedia system. You can find informa-tion about this under "DYNAMIC SELECT" in thevehicle's Digital Operator's Manual.
DYNAMIC SELECT switch139
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drive program, regardless of the display in themultimedia system display.
Available drive programs:
IIndividualIndividual settings
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
EEconomyParticularly economicaldriving characteristics
Additional information for drive programs(Ypage 145).
You can also change gear yourself using thesteering wheel paddle shifters. For further infor-mation on the manual drive program(Ypage 147).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDorR,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIRECT SELECT lever
Overview of transmission positions
]Park position with parking lock
^Reverse gear
\\Neutral
[Drive
The DIRECT SELECT lever is on the right of thesteering column.
The DIRECT SELECT lever always returns to itsoriginal position. The current transmission posi-tion],^,\\or[is shown on the trans-mission position display on the multifunctiondisplay (Ypage 142).
Selecting park position
!If the engine speed is too high or the vehicleis coasting, do not shift the automatic trans-mission directly from[to^, from^to[or directly to]. Otherwise, the automatictransmission may be damaged.
XPush the DIRECT SELECT lever switch in thedirection of arrow].
Engaging park position automatically
Park position]is automatically engaged if:
Ryou switch off the engine using the SmartKeyand remove the SmartKey
Ryou switch off the engine using the SmartKeyor using the Start/Stop button and open thedriver's door or front-passenger door
Ryou open the driver's door when the vehicle isstationary or when driving at a very low speedand the transmission is in position[or^
Under certain conditions, the automatic trans-mission shifts automatically to transmissionposition]if the HOLD function or Active Dis-
Automatic transmission141
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tance Assist DISTRONIC is activated. Observethe information on the HOLD function(Ypage 170) and on Active Distance AssistDISTRONIC (Ypage 165).
Engaging reverse gear
!Only move the automatic transmission to^when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past thefirst point of resistance.
The ECO start/stop function is not availablewhen reverse gear is engaged. Further informa-tion on the ECO start/stop function(Ypage 136).
Shifting to neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position[or^:push the DIRECT SELECT lever up or down tothe first point of resistance.
XIf the transmission is in position]: depressthe brake pedal and push the DIRECT SELECTlever up or down to the first point of resist-ance.
If you switch the engine off with the transmis-sion in position^or[, the automatic trans-mission shifts to\\automatically.
With the SmartKey:if you then open the driv-er's door or the front-passenger door or removethe SmartKey from the ignition lock, the auto-matic transmission shifts to]automatically.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having the vehi-cle cleaned in an automatic, tow-through carwash:
XVehicles with KEYLESS-GO or KEYLESS-GO start function:remove the Start/Stopbutton from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XShift to neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
Engaging the drive position
XIf the transmission is in position^or\\:push the DIRECT SELECT lever down past thefirst point of resistance.
XIf the transmission is in position]: depressthe brake pedal and push the DIRECT SELECTlever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-gram appear in the multifunction display.
142Automatic transmission
Driving an d parking

DNeutral
Do not shift the transmission to\\while driving. Otherwise, the auto-matic transmission could be dam-aged.
No power is transmitted from theengine to the drive wheels.
Releasing the brake pedal will allowyou to move the vehicle freely, e.g. topush it or tow it.
If ESP®is deactivated or faulty: shiftthe transmission to position\\if thevehicle is in danger of skidding, e.g.on icy roads.
If you switch the engine off with thetransmission in position^or[,the automatic transmission shifts to\\automatically.
!Coasting in neutral\\maycause damage to the drive train.
:Drive
The automatic transmission changesgear automatically. All forward gearsare available.
Driving tips
Changing gear
The automatic transmission shifts through theindividual gears automatically when it is in trans-mission position[. This automatic gear shift-ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch functionis active regardless of the currently selecteddrive program. The double-clutch function
reduces load change reactions and is conduciveto a sporty driving style. The sound generated bythe double-clutch function depends on the driveprogram selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond thepressure point.The automatic transmission shifts to a lowergear depending on the engine speed.
XEase off the accelerator pedal once thedesired speed is reached.The automatic transmission shifts back up.
Gliding mode
Gliding mode is available depending on theequipment.
Gliding mode is characterized by the following:
RThe combustion engine is disconnected fromthe drive train.
RThe engine speed corresponds to the idlingspeed.
RThe multifunction display hides the gear indi-cator and displays transmission position[in green (Ypage 142).
RMercedes-AMG vehicles:symbolCappears as the drive program symbol in themultifunction display
In drive programEor in drive programC(Mercedes-AMG GLC 63 4MATIC/GLC 63 S 4MATIC) you can deactivate and acti-vate gliding mode using the ECO button(Ypage 137).
Gliding mode can be activated under the follow-ing conditions:
RThe speed is within a suitable range.
RThe course of the road is suitable, e.g. thereare no steep up or downhill gradients.
RYou are no longer depressing the acceleratorpedal.
144Automatic transmission
Driving an d parking