key MERCEDES-BENZ GLC 2019 Workshop Manual

To start the vehicle without actively using theSmartKey:
Rthe Start/Stop button must be inserted in theignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with theSmartKey or KEYLESS-GO. (Ypage 78)
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-Key.
If you lock the vehicle with the SmartKey remotecontrol or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignitionwith the Start/Stop button.
Ryou will no longer be able to start the enginewith the Start/Stop button until the vehicle isunlocked again.
If you lock the vehicle centrally using the buttonon the front door (Ypage 83), you can continueto start the engine with the Start/Stop button.
The engine can be switched off while the vehicleis in motion by pressing and holding the Start/Stop button for three seconds. This functionoperates independently of the ECO start/stopautomatic engine switch-off function.
Key positions with the Start/Stop button
CStart/Stop button
DIgnition lock
As soon as the ignition is switched on, all theindicator lamps in the instrument cluster lightup. Warning and indicator lamps: see(Ypage 256).
If Start/Stop buttonChas not yet beenpressed, this corresponds to the SmartKeybeing removed from the ignition.
XTo switch on the power supply:pressStart/Stop buttonConce.The power supply is switched on. You can nowactivate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonCtwice when inthis position
XTo switch on the ignition:press Start/StopbuttonCtwice.The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this positionwithin 15 minutes
Ryou press Start/Stop buttonConce when inthis position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonConce when inthis position
Removing the Start/Stop button
You can remove the Start/Stop button from theignition lock and start the vehicle as normalusing the SmartKey.
It is possible to switch between Start/Stop but-ton mode and key operation only when thetransmission is in position].
XRemove Start/Stop buttonCfrom ignitionlockD.
You do not have to remove the Start/Stop but-ton from the ignition lock when you leave thevehicle. You should, however, always take theSmartKey with you when leaving the vehicle. Aslong as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/Stop button
Rthe electrically powered equipment can beoperated
132Driving
Driving and parking

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running an enclosed space without adequate
ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to30 seconds after a cold start. The sound of theengine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 141).The transmission position indicator on themultifunction display shows](Ypage 142).
iYou can start the engine in transmissionposition]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock and release it as soon as the engineis running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lockafter a short waiting period.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).The indicator lamps in the instrument clusterlight up (Ypage 256).
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 131) and release it as soonas the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-cles with KEYLESS-GO or the KEYLESS-GO startfunction.
The Start/Stop button can be used to start thevehicle manually without inserting the SmartKeyinto the ignition lock. The Start/Stop buttonmust be inserted in the ignition lock and theSmartKey must be in the vehicle. This mode forstarting the engine operates independently ofthe ECO start/stop automatic engine start func-tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
Driving133
Driving and parking
Z

take the SmartKey with you when leaving thevehicle, even if you only leave it for a short time.Pay attention to the important safety notes.
XDepress the brake pedal and keep itdepressed.
XPress the Start/Stop button once(Ypage 132).The engine starts.
Starting procedure via smartphone
Observe the important safety notes on startingthe engine (Ypage 133).
You can also start your engine via your smart-phone from outside the vehicle. In this case, thepreviously selected climate control setting isactivated. In this way you can cool or heat theinterior of the vehicle before starting the jour-ney.
Only start the engine via your smartphone if it issafe to start and run the engine where your vehi-cle is parked.
Observe the legal stipulations in the area whereyour vehicle is parked. Engine start via smart-phone may be limited to certain countries orregions.
You can execute a maximum of two consecutivestarting attempts via your smartphone. If youpress the start/stop button or insert the Smart-Key into the ignition lock, you can carry out twomore starting attempts with your smartphone.
The engine runs for ten minutes when startingwith the smartphone.
Once you have started the engine, you canswitch the engine off via your smartphone at anytime.
You can only start the engine via your smart-phone if:
Rthe SmartKey is in the ignition lock
Rpark position]is selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficientlycharged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started viayour smartphone before carrying out mainte-nance or repairs. You can prevent an enginestart via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDorR,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pullingaway.
The vehicle locks centrally once you have pulledaway. The locking knobs in the doors drop down.
You can open the doors from the inside at anytime.
You can also deactivate the automatic lockingfeature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-tion]to the desired position only if youdepress the brake pedal. Only then is the park-ing lock released. If you do not depress thebrake pedal, the DIRECT SELECT lever can still
134Driving
Driving an d parking

General notes
CECO start/stop display
The ECO start/stop function is activated when-ever you start the engine using the SmartKey orthe Start/Stop button.
If the engine has been switched off automati-cally by the ECO start/stop function, the

Deactivating or activating the ECO
start/stop function
Mercedes-AMG vehicles
XTo deactivate:press ECO buttonC.Indicator lampDgoes out.
XTo activate:press ECO buttonC.Indicator lampDlights up.
If indicator lampDis off, the ECO start/stopfunction has been switched off manually or asthe result of a malfunction. The engine will thennot be switched off automatically when the vehi-cle stops.
The ECO start/stop function is deactivated, if:
RMercedes-AMG GLC 43 4MATIC:you switchto drive programS+(Ypage 139)
RMercedes-AMG GLC 63 4MATIC+/GLC 63S 4MATIC+:you switch to drive programRACE(S‑MODEL),S+orS(Ypage 139)
Ryou permanently activate manual gearshifting(Ypage 147)
If you have permanently activated manual gear-shifting and then press ECO buttonC, the ECOstart/stop function is switched on.
All other models
XTo deactivate:press ECO buttonC.Indicator lampDgoes out.
XTo activate:press ECO buttonC.Indicator lampDlights up.
If indicator lampDis off, the ECO start/stopfunction has been deactivated manually or asthe result of a malfunction. The engine will thennot be switched off automatically when the vehi-cle stops.
Selecting drive programS+deactivates the ECOstart/stop function. If you press ECO buttonC,the ECO start/stop function is activated.
AMG Performance adjustable exhaust
system (Mercedes-AMG vehicles)
The volume of the AMG Performance adjustableexhaust system changes depending on the posi-tion of the switchable exhaust flap. The exhaustflap is adjusted automatically according to theselected drive program (Ypage 139).
You can also adjust the position of the exhaustflap and therefore the volume of the exhaustsystem manually.
The automatic adjustment of the exhaust flap isalways active when you change drive program,regardless of the manual setting.
Each time you start the engine with the Smart-Key or the Start/Stop button, the quietest set-ting is activated.
Setting the volume:
XPress buttonC.If you select the loudest setting, indicatorlamp lights upD.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S4MATIC+:you can preset the volume of theexhaust system for drive programI(Individual).Information on DYNAMIC SELECT and on con-
Driving137
Driving and pa rking
Z

figuring drive programIwith the multimedia sys-tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences andPPSolutions
The engine does notstart.The HOLD function or Active Distance Assist DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 170) or Active DistanceAssist DISTRONIC (Ypage 167).
XTry to start the engine again (Ypage 133).
The engine does notstart. The starter motorcan be heard.
RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position

drive program, regardless of the display in themultimedia system display.
Available drive programs:
IIndividualIndividual settings
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
EEconomyParticularly economicaldriving characteristics
Additional information for drive programs(Ypage 145).
You can also change gear yourself using thesteering wheel paddle shifters. For further infor-mation on the manual drive program(Ypage 147).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDorR,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIRECT SELECT lever
Overview of transmission positions
]Park position with parking lock
^Reverse gear
\\Neutral
[Drive
The DIRECT SELECT lever is on the right of thesteering column.
The DIRECT SELECT lever always returns to itsoriginal position. The current transmission posi-tion],^,\\or[is shown on the trans-mission position display on the multifunctiondisplay (Ypage 142).
Selecting park position
!If the engine speed is too high or the vehicleis coasting, do not shift the automatic trans-mission directly from[to^, from^to[or directly to]. Otherwise, the automatictransmission may be damaged.
XPush the DIRECT SELECT lever switch in thedirection of arrow].
Engaging park position automatically
Park position]is automatically engaged if:
Ryou switch off the engine using the SmartKeyand remove the SmartKey
Ryou switch off the engine using the SmartKeyor using the Start/Stop button and open thedriver's door or front-passenger door
Ryou open the driver's door when the vehicle isstationary or when driving at a very low speedand the transmission is in position[or^
Under certain conditions, the automatic trans-mission shifts automatically to transmissionposition]if the HOLD function or Active Dis-
Automatic transmission141
Driving and parking
Z

tance Assist DISTRONIC is activated. Observethe information on the HOLD function(Ypage 170) and on Active Distance AssistDISTRONIC (Ypage 165).
Engaging reverse gear
!Only move the automatic transmission to^when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past thefirst point of resistance.
The ECO start/stop function is not availablewhen reverse gear is engaged. Further informa-tion on the ECO start/stop function(Ypage 136).
Shifting to neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position[or^:push the DIRECT SELECT lever up or down tothe first point of resistance.
XIf the transmission is in position]: depressthe brake pedal and push the DIRECT SELECTlever up or down to the first point of resist-ance.
If you switch the engine off with the transmis-sion in position^or[, the automatic trans-mission shifts to\\automatically.
With the SmartKey:if you then open the driv-er's door or the front-passenger door or removethe SmartKey from the ignition lock, the auto-matic transmission shifts to]automatically.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having the vehi-cle cleaned in an automatic, tow-through carwash:
XVehicles with KEYLESS-GO or KEYLESS-GO start function:remove the Start/Stopbutton from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XShift to neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
Engaging the drive position
XIf the transmission is in position^or\\:push the DIRECT SELECT lever down past thefirst point of resistance.
XIf the transmission is in position]: depressthe brake pedal and push the DIRECT SELECTlever down past the first point of resistance.
Transmission position and drive pro-
gram display
The current transmission position and drive pro-gram appear in the multifunction display.
142Automatic transmission
Driving an d parking

Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission hasproblems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshopimmediately.
The acceleration abilityis deteriorating.
The transmission no lon-ger changes gear.
The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to position].
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to position[or^.If[is selected, the transmission only shifts to one gear; if^isselected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshopimmediately.
Transfer case
This section is only valid for vehicles with 4-wheel drive (4MATIC). Power is always trans-mitted to both axles.
!Performance tests may only be carried outon a 2-axle dynamometer. The brake systemor transfer case could otherwise be damaged.Contact a qualified specialist workshop for aperformance test.
!Since ESP®engages automatically, the igni-tion must be switched off (the SmartKey orStart/Stop button must be in positionZorG) if
Rthe electrical parking brake is being testedusing a dynamometer
Rthe vehicle is being towed with only oneaxle raised (not permitted for vehicles with4MATIC)
Otherwise, the brake system can be dam-aged.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised, asdoing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the
auxiliary heating.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
150Refueling
Driving and parking

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly againstrolling away. Otherwise, the vehicle or its driv-etrain could be damaged.
To ensure that the vehicle is secured againstrolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position]andthe SmartKey must be removed from the igni-tion lock.
Rthe front wheels must be turned towards thecurb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at thefront axle with a wheel chock or similar, forexample, on uphill or downhill gradients.
Ron uphill or downhill gradients the laden vehi-cle must also be secured at the rear axle, forexample with a wheel chock or similar object.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position].
XWith the SmartKey:turn the SmartKey toposition