tow MERCEDES-BENZ GLC 2019 Workshop Manual

Depending on the vehicle's equipment, the fol-lowing may be in the stowage space:
Ran SD card slot
Ra multimedia connector unit with two USB
ports, e.g. for iPod®, iPhone®or MP3 player(see the Digital Operator's Manual)
Ra mobile phone bracket
Ra small stowage space in the upper front sec-tion
Stowage compartment in the doors
You can store items such as a rolled-up fluores-cent jacket (driver's door) and the vehicle docu-ment wallet (front-passenger door) in stowagespaceCin the doors.
In doorsDyou can store bottles with a capacityof up to 34 fl. oz. (1.0 liter).
Stowage compartments in the rear
Stowage compartment in the rear armrest
!Do not sit on or support your body weight onthe rear seat armrest when it is folded down,as you could otherwise damage it.
!Close the cover of the stowage compart-ment before folding the rear seat armrestback into the seat backrest.
XTo open:fold down the seat armrest.
XPress on the front of release catchCand foldthe cover of the armrest upwards.
Additional stowage space
Depending on the equipment, the followingadditional stowage areas are available in thevehicle:
Rcard and coin holder in the dashboard abovethe light switch (not suitable for holding thinobjects such as shopping tokens)
Rthe open stowage compartment in the centerconsole
Rstowage net in the front-passenger footwell
Rthe map pockets on the back of the driver'sand front-passenger seat
Rparcel net on the left-hand side in the cargocompartment
Observe the loading guidelines (Ypage 278)and the safety notes regarding stowage spaces(Ypage 278).
Ski and snowboard bag
Important safety notes
GWARNING
The skibag in conjunction with the lashing
straps cannot restrain any objects other than
skis.
Vehicle occupants could be struck in the fol-
lowing situations, for example, in the event of
sudden braking or an accident:
Rif you transport other heavy or sharp-edged
objects in the skibag
Rif you do not secure the skibag with the
lashing straps
There is a risk of injury.
Store only skis in the skibag. Always secure
the skibag with the lashing straps so that it
cannot move around.
A maximum of four pairs of skis or two snow-boards can be transported in the ski and snow-board bag.
280Stowage areas
Stowage an d features

XHook seat belt buckle tongueCthrough seatbelt retainerD.
Release handle in the cargo compartment
XPull left or right release handleC.The corresponding backrest folds forward.
XMove the driver's or front passenger seatback if necessary.
Middle rear seat backrest
XPull release leverDforward.Rear seat backrestCis released.
XFold rear seat backrestCforward.
XMove the driver's or front passenger seatback if necessary.
Folding the rear seat backrest back
!Make sure that the seat belt does notbecome trapped when folding the rear seatbackrest back. Otherwise, it could be dam-aged.
Left and right seat backrest:
XMove the driver's or front-passenger seatforward if necessary.
XFold rear seat backrestCback until itengages.If the rear seat backrest is not engaged andlocked, this will be shown in the multifunctiondisplay in the instrument cluster. A warningtone also sounds.
XAdjust the head restraints if necessary(Ypage 99).
XMove the driver's or front-passenger seatback if necessary.
Middle rear seat backrest:
XMove the driver's or front-passenger seatforward if necessary.
XFold seat backrestCback until it engages.Red lock status indicatorDis no longer visi-ble.
282Stowage areas
Stowage and features

XAdjust the head restraints if necessary(Ypage 99).
XMove the driver's or front-passenger seatback if necessary.
Locking the center rear seat backrest
In order to prevent the cargo compartment frombeing accessed by unauthorized persons, thecenter seat backrest can be locked using acatch. The center seat backrest can only be fol-ded forward together with the left seat backrest.
XTo lock:fold the left and center seat backr-ests forward. Make sure that the center andleft seat backrests are engaged and joinedtogether.
XSlide catchCupwards.The release mechanism of the center seatbackrest is locked.
XTo unlock:fold the left and center seat backr-ests forward.
XSlide catchCdownwards.
Securing loads
Cargo tie-down rings
Observe the following notes on securing loads:
RObserve the loading guidelines (Ypage 278).
RSecure the load using the cargo tie-downrings.
RDistribute the load on the cargo tie-downrings evenly.
RDo not use elastic straps or nets to secure aload, as these are only intended as an anti-slipprotection for light loads.
RDo not route tie-downs across sharp edges orcorners.
RPad sharp edges for protection.
CCargo tie-down rings in the cargo compart-ment
Bag hook
GWARNING
The bag hooks cannot restrain heavy objects
or items of luggage. Objects or items of lug-
gage could be flung around and thereby hit
vehicle occupants when braking or abruptly
changing directions. There is a risk of injury.
Only hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
!The bag hook can bear a maximum load of6.6lbs (3kg) and should not be used to securea load.
CBag hook
Stowage areas283
Sto wage an d features
Z

arrow and insert the cargo compartmentcoverCinto the right-hand anchorage fromaboveD.
If the cargo compartment cover is not beingused, it can be stored under the cargo compart-ment floor.
Parcel net
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they
cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the following notes:
RObserve the loading guidelines (Ypage 278).
RTo avoid damaging the side trim panels in thecargo compartment, maintain a sufficient dis-tance from the side trim panels in the cargocompartment when removing and insertingthe cargo compartment floor.
Installing the parcel net
XOpen the cargo compartment floor(Ypage 287) and fold forward.
XLift up cargo compartment floorCand pull itup and out of the front guides.
XPull cargo compartment floorCbackslightly, tilt to the side and remove from thecargo compartment.
XPlace cargo compartment floorCon a cleansurface as shown.
XStretch rubber band

XCarefully open coversCin the direction ofthe arrow and fold upwards.
XOnly secure the roof carrier to the anchoragepoints under coversC.
XObserve the manufacturer's installationinstructions.
Features
Cup holder
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they
cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
!Only use the cup holders for containers ofthe right size and which have lids. The drinkscould otherwise spill.
!Do not expose drinks bottles in the cupholder in the center console to continuous,strong and direct sunlight. The passengercompartment in the area of the center con-sole can otherwise be damaged by the con-centrated and reflected sunlight.
Observe the loading guidelines (Ypage 278).
Cup holder in the front center console
XTo open:open the stowage compartment(Ypage 279).
XTo remove:slide catch

Ashtray
Front ashtray
!The stowage space under the ashtray is notheat resistant. Before placing lit cigarettes inthe ashtray, make sure that the ashtray isproperly engaged. Otherwise, the stowagespace could be damaged.
XTo open:open the stowage compartment(Ypage 279).
XPush the cover of the ashtray upwards at itsright side

12 V sockets
General notes
XTurn the SmartKey to positionGin the igni-tion lock (Ypage 131).
The sockets can be used for accessories with amaximum draw of 180 W (15 A). Accessoriesinclude such items as chargers for mobilephones.
If you use the sockets for long periods when theengine is switched off, the battery may dis-charge.
An emergency cut-out ensures that the on-board voltage does not drop too low. If the on-board voltage is too low, the power to the sock-ets is automatically cut. This ensures that thereis sufficient power to start the engine.
If you have connected a device to the 12 Vsocket, leave the cover of the stowage com-partment open. This prevents the cover frombeing blocked.
Socket in the front center console
12 V socket (example)
XTo open:open the stowage compartment(Ypage 279).
XLift up the cover of socketD.
XTo close:push coverCof the stowage com-partment closed.
Socket in the rear compartment center
console
XPull coverDout by its top edge.
XLift up the cover of socketC.
Socket in the cargo compartment
XLift up the cover of socketC.
115 V socket
Important safety notes
GDANGER
When a suitable device is connected, the
115 V power socket will be carrying a high
voltage. You could receive an electric shock if
the connector cable or the 115 V power
socket is pulled out of the trim or is damaged
or wet. There is a risk of fatal injury.
RUse only connector cables that are dry and
free of damage.
RWhen the ignition is off, make sure that the
115 V power socket is dry.
292Features
Stowage and features

Roadside Assistance button
XTo call:press buttonCfor Roadside Assis-tance.The call is initiated.
TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
For certain countries only: a message on themultifunction display prompts you to confirmthe data transmission. After confirmation, therequired vehicle data is transmitted. Duringdata transmission, you will see a correspond-ing symbol in the display. This may take a fewseconds. You are then connected to anemployee.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Info call button
This function is not available in all countries.
XTo call:press Info call buttonC.The call is initiated.
TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
For certain countries only: a message on themultifunction display prompts you to confirmthe data transmission. After confirmation, therequired vehicle data is transmitted. Duringdata transmission, you will see a correspond-ing symbol in the display. This may take a fewseconds. You are then connected to anemployee.
XTo end a call:press thevbutton on themultifunction steering wheel.
or
XPress the corresponding multimedia systembutton for ending a phone call.
Garage door opener
General notes
The HomeLink®garage door opener integratedin the rear-view mirror allows you to operate upto three different door and gate systems.
Use the integrated garage door opener only ongarage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage dooropener in the rear-view mirror will assume thefunction of the garage door system's remotecontrol. Please also read the operating instruc-tions for the garage door system.
When programming a garage door opener, parkthe vehicle outside the garage. Do not run theengine while programming.
Certain garage door drives are incompatiblewith the integrated garage door opener. If youhave difficulty programing the integrated garagedoor opener, contact an authorized Mercedes-Benz Center.
Alternatively, you can call the following tele-phone assistance services:
RUSA:Mercedes-Benz Customer AssistanceCenter at 1-800-FOR-MERCedes
RCanada:Customer Service at1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free ofcharge)
Features295
Stowage and features
Z

Driving abroad
An extensive Mercedes-Benz Service network isalso available in other countries. You can obtainfurther information from any authorizedMercedes-Benz Center.
Care
General notes
!When cleaning your car, do not use:
Rdry, coarse or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hardobjects, e.g. rings or ice scrapers. Otherwise,you may scratch or damage the surfaces andfilms.
!Do not park your vehicle for a long period oftime directly after cleaning, particularly aftercleaning the wheel rim with wheel cleaner.Wheel cleaner can lead to the increased cor-rosion of the brake discs and pads. Therefore,drive for a few minutes after cleaning. Byheating up the brakes, the brake discs andpads dry. The vehicle can then be parked for along period of time.
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
Regular care of your vehicle is a condition forretaining the quality in the long term.
Use care products and cleaning agents recom-mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automatically incertain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Never clean your vehicle in a TouchlessAutomatic Car Wash as these use specialcleaning agents. These cleaning agents candamage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and sliding sunroof areclosed completely
Rthe blower is switched off
Rthe windshield wiper switch is in position

Do not remove the SmartKey from the igni-tion lock. Do not open the driver's doorwhen the engine is switched off or at verylow speeds. Otherwise, when in transmis-sion position[or^, the automatictransmission will automatically switch topark position]and block the wheels.
ROperating with the Start/Stop button:
Do not open the driver's door when theengine is switched off or at very lowspeeds. Otherwise, when in transmissionposition[or^, the automatic transmis-sion will automatically switch to park posi-tion]and block the wheels.
Observe the following to make sure that theautomatic transmission stays in neutral\\:
Operating with the SmartKey and Start/Stopbutton:
XMake sure that the ignition is switched on.
XMake sure that the vehicle is stationary.
XDepress and hold the brake pedal.
Operating with the Start/Stop button only:
XEngage park position].
XRelease the brake pedal.
XRemove the Start/Stop button from ignitionlock (Ypage 132).
XInsert the SmartKey into the ignition lock.
XSwitch on the ignition.
XDepress and hold the brake pedal.
Operating with the SmartKey and Start/Stopbutton:
XShift to neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake, if neces-sary.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
You can wash the vehicle in an automatic carwash from the very start.
If the vehicle is very dirty, pre-wash it beforecleaning it in an automatic car wash.
After using an automatic car wash, wipe off waxfrom the windshield and the wiper blades. Thiswill prevent smears and reduce wiping noisescaused by residue on the windshield.
Washing by hand
In some countries, washing by hand is onlyallowed at specially equipped washing bays.Observe the legal requirements in each country.
XDo not use hot water and do not wash thevehicle in direct sunlight.
XUse a soft sponge to clean.
XUse a mild cleaning agent, such as a carshampoo approved by Mercedes-Benz.
XThoroughly hose down the vehicle with a gen-tle jet of water.
XDo not point the water jet directly towards theair inlet.
XUse plenty of water and rinse out the spongefrequently.
XRinse the vehicle with clean water and drythoroughly with a chamois.
XDo not let the cleaning agent dry on the paint-work.
Carefully remove all deposits of road salt assoon as possible when driving in winter.
Power washers
GWARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage
to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
!Always maintain a distance of at least 12 in(30 cm) between the vehicle and the powerwasher nozzle. Information about the correctdistance is available from the equipmentmanufacturer.
Move the power washer nozzle around whencleaning your vehicle.
Do not aim directly at any of the following:
RTires
RDoor gaps, roof gaps, joints, etc.
RElectrical components
RBattery
RPlug-type couplings
306Care
Maintenance and care