check oil MERCEDES-BENZ GLC 2019 Owners Manual

Automatic car wash (care)...............305
Automatic engine start (ECO start/
stop function)....................................136
Automatic engine switch-off (ECO
start/stop function).......................... 136
Automatic headlamp mode.............. 109
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 144
DIRECT SELECT lever ..................... 141
Display message ............................ 252
Double-clutch function .................. 144
Drive program ................................ 145
Drive program display.................... 142
Driving tips .................................... 144
DYNAMIC SELECT switch .............. 139
Emergency running mode .............. 150
Engaging drive position .................. 142
Engaging neutral ............................ 142
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 142
Engaging the park position ............ 141
Gearshift recommendation ............ 149
Gliding mode................................. 144
Kickdown ....................................... 144
Manual shifting .............................. 147
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Overview ........................................ 141
Permanent setting ......................... 147
Problem (malfunction) ................... 150
Pulling away ................................... 134
Starting the engine ........................ 133
Steering wheel paddle shifters ...... 147
Trailer towing ................................. 145
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 143
Automatic transmission emer-
gency mode....................................... 150
Axle load, permissible (trailer tow-
ing)...................................................... 365
B
Back button....................................... 269
Backup lamp
Display message ............................ 239
Bag hook............................................ 283
Ball coupling
Installing ........................................ 204
Removing ....................................... 206
BAS (Brake Assist System)................. 66
Battery (SmartKey)
Checking .......................................... 80
Important safety notes .................... 80
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 241
Important safety notes .................. 319
Jump starting ................................. 322
Belt warning......................................... 48
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 220
Display message ............................ 246
Notes/function .............................. 193
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth®
Searching for a mobile phone ........ 275
see also Digital Operator's Man-
ual .................................................. 268
Brake
Active Brake Assist with cross-
traffic function ................................. 72
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 233
Notes ............................................. 361
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 233
Brakes
ABS .................................................. 65
Adaptive Brake Assist ...................... 67
6Index

Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes.................. 135
Introduction ................................... 135
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door.................................... 84
Vehicle ............................................. 84
Emergency Tensioning Devices
Activation ......................................... 55
Emergency unlocking
Tailgate ............................................ 89
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 262
Display message ............................ 240
ECO start/stop function ................ 135
Engine number ............................... 358
Irregular running ............................ 138
Jump-starting ................................. 322
Starting (important safety notes)... 133
Starting problems .......................... 138
Starting the engine with the
SmartKey ....................................... 133
Starting via smartphone ................ 134
Starting with the Start/Stop but-
ton ................................................. 133
Switching off .................................. 153
Tow-starting (vehicle) ..................... 327
Engine electronics
Problem (malfunction) ................... 138
Engine oil
Adding ........................................... 301
Additives ........................................ 361
Checking the oil level ..................... 300
Checking the oil level using the
dipstick .......................................... 301
Checking the oil level using the
on-board computer........................ 301
Display message ............................ 242
Filling capacity ............................... 361
General notes ................................ 360
Notes about oil grades ................... 360
Notes on oil level/consumption .... 300
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 223
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual .................................................. 268
ESC (Electronic Stability Control)
see ESP®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 224
Characteristics ................................. 69
Crosswind Assist ............................. 71
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 70
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 69
Display message ............................ 228
Function/notes................................ 68
General notes .................................. 68
Important safety information ........... 68
Trailer stabilization ........................... 71
Warning lamp ................................. 259
ETS/4ETS (Electronic Traction Sys-
tem)...................................................... 68
Exhaust
see Exhaust pipe
Exhaust check................................... 156
Exhaust pipe
Cleaning ......................................... 309
Exterior lighting
Cleaning ......................................... 308
Setting options .............................. 109
see Lights
Exterior mirrors
Adjusting ....................................... 104
Index11

Summer tires
In winter ........................................332
Sun visor............................................ 290
Suspension settings
AIR BODY CONTROL ......................172
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ......................174
SETUP (on-board computer,
Mercedes-AMG vehicles) ...............224
Switching air-recirculation mode
on/off................................................. 126
Switching on media mode
Via the device list.......................... 276
T
Tachometer........................................ 209
Tail lamps
Display message ............................ 239
Tailgate
Display message ............................ 254
Emergency unlocking ....................... 89
HANDS-FREE ACCESS ..................... 87
Important safety notes .................... 84
Limiting the opening angle ............... 89
object detection............................... 85
Opening dimensions ...................... 363
Opening/closing (automatically
from inside) ...................................... 88
Opening/closing (automatically
from outside) ................................... 85
Reversing feature ............................. 85
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 358
Drawbar load (maximum) ............... 364
Information .................................... 356
Trailer loads................................... 364
Vehicle data ................................... 363
Telephone
Accepting a call (multifunction
steering wheel) .............................. 218
Authorizing a mobile phone (con-
necting) ......................................... 275
Connecting a mobile phone
(device manager) ........................... 275
Display message ............................ 255
Introduction ................................... 218
Menu (on-board computer) ............ 218
Number from the phone book ........ 218
Redialing ........................................ 219
Rejecting/ending a call ................. 218
see also Digital Operator's Man-
ual .................................................. 268
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 209
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 223
Outside temperature ...................... 209
Setting (climate control)................ 123
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Timing (RACETIMER)......................... 225
Tire pressure
Calling up (on-board computer) ..... 337
Checking manually ........................ 336
Display message ............................ 250
Maximum ....................................... 336
Not reached (TIREFIT) .................... 318
Notes ............................................. 334
Reached (TIREFIT) .......................... 318
Recommended ............................... 333
Using the TIREFIT kit ...................... 317
Tire pressure loss warning system
General notes ................................ 336
Important safety notes .................. 336
Restarting ...................................... 337
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 339
Function/notes............................. 337
General notes ................................ 337
Important safety notes .................. 338
Radio type approval for the tire
pressure monitor ........................... 340
Restarting ...................................... 339
Warning lamp ................................. 266
Warning message .......................... 339
Tire pressure sensors
Display message ............................ 251
Tire-change tool kit........................... 314
Index21

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine while stationary.Pull away immediately. Avoid high enginespeeds and full throttle until the engine hasreached its operating temperature.
In vehicles with automatic transmission,engage positions P and R only when the vehi-cle is stationary.
Where possible, avoid spinning the drivewheels when pulling away on slippery roads.You could otherwise damage the drive train.
!Mercedes-AMG vehicles:at low engine oiltemperatures below 68 ‡ (+20 †), the max-imum engine speed is restricted in order toprotect the engine. To protect the engine andmaintain smooth engine operation, avoid driv-ing at full throttle when the engine is cold.
Key positions
SmartKey
ZTo remove the SmartKey
GPower supply for some consumers, such asthe windshield wipers
HIgnition (power supply for all consumers)and drive position
ITo start the engine
iThe SmartKey can be turned in the ignitionlock even if it is not the correct SmartKey forthe vehicle. The ignition is not switched on.The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into theignition lock, the system needs approximatelytwo seconds recognition time. You can then usethe Start/Stop button.
Pressing the Start/Stop button several times insuccession corresponds to the different Smart-Key positions in the ignition lock. This is only thecase if you are not depressing the brake pedal.
If you depress the brake pedal and press theStart/Stop button, the engine starts immedi-ately.
A check which periodically establishes a radioconnection between the vehicle and the Smart-Key determines whether a valid SmartKey is inthe vehicle. This occurs, for example, whenstarting the engine.
Driving131
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission hasproblems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshopimmediately.
The acceleration abilityis deteriorating.
The transmission no lon-ger changes gear.
The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to position].
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to position[or^.If[is selected, the transmission only shifts to one gear; if^isselected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshopimmediately.
Transfer case
This section is only valid for vehicles with 4-wheel drive (4MATIC). Power is always trans-mitted to both axles.
!Performance tests may only be carried outon a 2-axle dynamometer. The brake systemor transfer case could otherwise be damaged.Contact a qualified specialist workshop for aperformance test.
!Since ESP®engages automatically, the igni-tion must be switched off (the SmartKey orStart/Stop button must be in positionZorG) if
Rthe electrical parking brake is being testedusing a dynamometer
Rthe vehicle is being towed with only oneaxle raised (not permitted for vehicles with4MATIC)
Otherwise, the brake system can be dam-aged.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised, asdoing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the
auxiliary heating.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
150Refueling
Driving and parking

XReach into the gap, pull hood catch handleDup and lift the hood.
If you lift the hood by approximately 15 in(40 cm), the hood is opened and held openautomatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height ofapproximately 8 in (20 cm).
XCheck that the hood has engaged properly.If the hood can be raised slightly, it is notproperly engaged. Open it again and close itwith a little more force.
Radiator
Do not cover up the radiator, such as with athermal mat or insect protection cover. Other-wise, the values of the European on-board diag-nostics may be affected. Some of these read-ings are required by law and must be accurate atall times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicleconsumes up to 0.9 US qt (0.8 l) of oil per600 miles(1,000 km). The oil consumption maybe higher than this when the vehicle is new or ifyou frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may bein a different location.
300Engine compartment
Maintenance and care

To check the engine oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-imately five minutes if the engine is at normaloperating temperature
Checking the oil level using the oil dip-
stick
Example: checking the engine oil level usingthe oil dipstick
XPull oil dipstickCout of the dipstick guidetube.
XWipe off oil dipstickC.
XSlowly slide oil dipstickCinto the guide tubeto the stop and take it out again after approx-imately three seconds.If the level is between MIN mark

Mercedes-Benz Specifications for ServiceProducts is available at any authorizedMercedes-Benz Center.
The following cause engine failure or damageto the exhaust system:
RUse of engine oils and oil filters that havenot been expressly approved for the servicesystem
RReplacement of engine oil and oil filter afterthe replacement interval specified by theservice system has expired
RUse of engine oil additives
!Do not add too much oil. adding too muchengine oil can result in damage to the engineor to the catalytic converter. Have excessengine oil siphoned off.
Add engine oil (example)
XTurn capCcounter-clockwise and remove it.
XAdd engine oil.If the oil level is at or below the MIN mark onthe oil dipstick, add 1.1 US qt (1.0l)of engineoil.
XReplace capCon the filler neck and tightenclockwise.Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick(Ypage 301).
Further information on engine oil (Ypage 360).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear protective gloves and protective
eyewear when opening. Open the cap slowly
to release pressure.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
302Engine compartment
Maintenance and care

chrome trims must not be polished with achrome polish as this will cause them to losetheir black shine. For optimal care, the face-plates should be rubbed with a lightly oiledcloth after every car wash. Commerciallyavailable engine and care oils are suitable forthis.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in thetrailer coupling manufacturer's operatinginstructions.
The ball coupling must be cleaned if it becomesdirty or corroded.
XRemove rust on the ball, e.g. with a wirebrush.
XRemove dirt with a clean, lint-free cloth or abrush.
XAfter cleaning, lightly oil or grease the ballcoupling.
XCheck that the vehicle's trailer tow hitch isworking properly.
You can also have the maintenance work on theball coupling and the trailer tow hitch carried outby a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
310Care
Maintenance and care

have attained a pressure of at least 200 kPa(2.0 bar/29 psi).
If a pressure of 200 kPa (2.0 bar/29 psi) hasbeen attained after five minutes, see "Tire pres-sure reached" (Ypage 318).
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasnot been attained after five minutes, see "Tirepressure not reached" (Ypage 318).
If tire sealant has escaped, clean it off affectedareas as quickly as possible. It is preferable touse clean water.
If your clothes are soiled with tire sealant, havethem cleaned with perchloroethylene at a drycleaner as soon as possible.
Tire pressure not reached
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasnot been attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of thefaulty tire.Tire sealant may escape when the filler hose isunscrewed.
XVery slowly drive forwards or reverse approx-imately 30 ft (10 m).
XPump up the tire again.
After a maximum of ten minutes, the tire pres-sure must be at least 200 kPa (2.0 bar/29 psi).
GWARNING
If the required tire pressure is not reached
after the specified time, the tire is too badly
damaged. The tire sealant cannot repair the
tire in this instance. Damaged tires and a tire
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tire pressure reached
GWARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
The maximum permissible speed for a tiresealed with tire sealant is 50 mph (80 km/h).The upper part of the TIREFIT sticker must beaffixed to the instrument cluster in the driver'sfield of vision.
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasbeen attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of thefaulty tire.Tire sealant may escape when the filler hose isunscrewed.
XStow the tire sealant bottle and the tire infla-tion compressor.
XPull away immediately.
XStop after driving for approximately tenminutes and check the tire pressure with thetire inflation compressor.The tire pressure must now be at least130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
In cases such as the one mentioned above, con-tact an authorized Mercedes-Benz Center. Orcall 1-800-FOR-MERCedes (in the USA) or1-800-387-0100 (in Canada).
XCorrect the tire pressure if it is still at least130 kPa (1.3 bar/19 psi). See the Tire andLoading Information placard on the B-pillar onthe driver's side or the tire pressure table inthe fuel filler flap for values.
XTo increase the tire pressure:switch on thetire inflation compressor.
318Flat tire
Breakdown assistance