roof MERCEDES-BENZ GLC 2019 Owners Manual

Index.......................................................4
Digital Operator's Manual..................26
Introduction ...........................................26
Operation ............................................... 26
Introduction.........................................27
Protecting the environment ...................27
Genuine Mercedes-Benz parts ...............27
Operator's Manual ................................. 28
Service and vehicle operation ................28
Operating safety .................................... 30
QR code for rescue card ........................ 32
Data stored in the vehicle ......................32
Information on copyright ....................... 34
At a glance...........................................35
Cockpit .................................................. 35
Instrument cluster .................................36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................41
Door control panel ................................. 42
Safety...................................................43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 65
Protection against theft .........................75
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment ...............................84
Side windows ......................................... 89
Sliding sunroof ....................................... 93
Seats, steering wheel and mirrors....96
Correct driver's seat position ................ 96
Seats ..................................................... 96
Steering wheel ..................................... 102
Mirrors ................................................. 104
Memory function ................................. 107
Lights and windshield wipers..........109
Exterior lighting ................................... 109
Interior lighting .................................... 113
Replacing bulbs ................................... 113
Windshield wipers ................................ 115
Climate control.................................119
Overview of climate control systems ... 119
Operating the climate control sys-
tems .................................................... 122
Air vents .............................................. 128
Driving and parking..........................130
Notes on breaking-in a new vehicle ..... 130
Driving ................................................. 130
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 150
Parking ................................................ 152
Driving tips .......................................... 155
Driving systems ................................... 160
Towing a trailer .................................... 202
On-board computer and displays....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system...........................268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features......................278
Stowage areas ..................................... 278
Features .............................................. 289
2Contents

BAS .................................................. 66
Brake fluid (notes) ......................... 361
Display message............................ 228
EBD .................................................. 72
Hill start assist ............................... 135
HOLD function ............................... 170
Important safety notes .................. 157
Maintenance .................................. 158
Parking brake ................................ 154
Riding tips ...................................... 157
Warning lamp ................................. 258
Breakdown assistance
Where will I find...? ........................ 313
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting)................................... 35
Buttons on the steering wheel......... 209
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 273
Calling up the climate control
menu
Multimedia system ........................ 273
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................. 309
Car wash ........................................ 305
Carpets .......................................... 312
Display ........................................... 310
Exhaust pipe .................................. 309
Exterior lights ................................ 308
General notes ................................ 305
Interior ........................................... 310
Matte finish ................................... 307
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 306
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 311
Seat cover..................................... 311
Selector lever ................................ 311
Sensors ......................................... 309
Side running board ........................ 309
Steering wheel ............................... 311
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 308
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 87
Plug-in module (telescopic rods) .... 286
Cargo compartment cover
Important safety notes .................. 284
Notes/how to use ......................... 284
Cargo compartment enlargement... 281
Cargo compartment floor
Important safety notes .................. 287
Locking and unlocking ................... 288
Opening/closing ............................ 287
Stowage well (under)..................... 287
Cargo compartment plug-in mod-
ule (telescope bars).......................... 286
Cargo tie down rings......................... 283
CD
see also Digital Operator's Man-
ual .................................................. 268
CD player (on-board computer)........ 217
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 40
Upper section .................................. 38
Central locking
Locking/unlocking (SmartKey)........ 77
Change of address.............................. 29
Change of ownership.......................... 29
Changing the media source............. 216
Index7

Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles).................................................... 223
Child
Restraint system .............................. 60
Child seat
Forward-facing restraint system ...... 63
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 63
Top Tether .......................................61
Child-proof locks
Important safety notes .................... 63
Rear doors .......................................64
Children
Special seat belt retractor ...............59
Children in the vehicle
Important safety notes .................... 59
Cigarette lighter................................ 291
Cleaning
Mirror turn signal ...........................309
Trailer tow hitch .............................310
Climate control
Control panel for 3-zone auto-
matic climate control ..................... 120
Control panel for dual-zone auto-
matic climate control ..................... 119
Controlling automatically ...............123
Cooling with air dehumidification .. 122
Cooling with air dehumidification
(multimedia system) ......................273
Defrosting the windows ................. 125
Defrosting the windshield .............. 125
ECO start/stop function ................ 122
General notes ................................ 119
Indicator lamp ................................ 123
Ionization ....................................... 128
Ionization (multimedia system) ...... 273
Notes on using the automatic cli-
mate control .................................. 121
Overview ........................................ 272
Overview of systems ......................119
Perfume atomizer .......................... 127
Perfume atomizer (multimedia
system) .......................................... 273
Problem with the rear window
defroster ........................................ 126
Problems with cooling with air
dehumidification ............................ 123
Rear control panel ......................... 120
Refrigerant ..................................... 362
Refrigerant filling capacity ............. 363
Setting the air distribution ............. 124
Setting the air vents ......................128
Setting the airflow ......................... 124
Setting the climate mode ...............123
Setting the climate mode (multi-
media system) ............................... 273
Setting the temperature ................ 123
Switching air-recirculation mode
on/off ............................................ 126
Switching on/off ........................... 122
Switching residual heat on/off ...... 126
Switching the rear window
defroster on/off ............................ 125
Switching the synchronization
function on and off ........................ 124
Synchronization function (multi-
media system) ............................... 273
Climate control settings
Multimedia system ........................ 272
Climate control system
Climate control .............................. 122
Coat hooks......................................... 286
Cockpit
Overview .......................................... 35
Code for Apps
see QR code
COMAND display
Cleaning ......................................... 310
Combination switch.......................... 110
Connecting a USB device
see also Digital Operator's Man-
ual ..................................................268
Consumption statistics (on-board
computer).......................................... 213
Controller...........................................269
Controlling a speed
see Active Distance Assist DISTRONIC
Convenience closing feature.............. 91
Convenience opening feature............ 91
Coolant (engine)
Checking the level ......................... 303
Display message ............................ 240
8Index

Setting the temperature ................ 123
Rear fog lamp
Display message ............................ 239
Switching on/off........................... 110
Rear seat (folding the backrest for-
wards/back)...................................... 281
Rear seat backrest
Display message ............................ 254
Rear seats
Display message ............................ 254
Rear view camera
"Reverse parking" function ............ 184
Cleaning instructions ..................... 309
Coupling up a trailer function ........ 186
Display in the multimedia system .. 183
General notes ................................ 182
Object detection (function/
notes)............................................ 186
Switching on/off........................... 183
Wide-angle function ....................... 186
Rear window defroster
Problem (malfunction) ................... 126
Switching on/off........................... 125
Rear-view mirror
Dipping (automatic) ....................... 105
Recuperation display........................ 213
Reflective safety jacket.................... 313
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 362
Refueling
Fuel gauge....................................... 36
Important safety notes .................. 150
Refueling process .......................... 151
see Fuel
Remote control
Garage door opener ....................... 295
Programming (garage door
opener) .......................................... 296
Replacing bulbs
High-beam headlamps................... 114
Important safety notes .................. 113
Installing/removing the cover
(front wheel arch) .......................... 115
Low-beam headlamps.................... 114
Overview of bulb types .................. 114
Replacing front bulbs (vehicles
with halogen headlamps) ............... 114
Turn signals (front) ......................... 115
Reporting safety defects.................... 31
Rescue card......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 243
Warning lamp ................................. 262
Residual heat (climate control)........ 126
Restraint system
Display message ............................ 235
Introduction ..................................... 43
Warning lamp ................................. 262
Warning lamp (function) ................... 44
Reversing feature
Side windows ................................... 90
Sliding sunroof ................................. 93
Tailgate ............................................ 85
Roadside Assistance (breakdown).... 29
Roll away protection
see HOLD function
Roller sunblind
Rear side windows......................... 290
Roof carrier........................................ 288
Roof lining and carpets (cleaning
guidelines)......................................... 312
Roof load (maximum)........................ 363
Route guidance
see also Digital Operator's Man-
ual .................................................. 268
Route guidance active...................... 214
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 276
Selecting ........................................ 217
SD memory card
see also Digital Operator's Man-
ual.................................................. 268
18Index

Search & Send
see also Digital Operator's Man-
ual .................................................. 268
Seat
Correct driver's seat position ........... 96
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................47
Adjusting the height ......................... 47
center rear-compartment seat......... 47
Cleaning ......................................... 311
Correct usage .................................. 46
Fastening ......................................... 47
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 257
Warning lamp (function) ................... 48
Seats
Adjusting (AMG Performance
Seat) .............................................. 100
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Calling up a stored setting (mem-
ory function) .................................. 107
Cleaning the cover ......................... 311
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 96
Seat heating .................................. 100
Seat heating problem .................... 101
Seat ventilation .............................. 101
Seat ventilation problem ................ 101
Storing settings (memory func-
tion) ............................................... 107
Securing a load
see Securing cargo
Securing cargo.................................. 283
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 311
see Automatic transmission
Sensors (cleaning instructions)....... 309
Service menu (on-board com-
puter).................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 361
Coolant (engine) ............................ 361
Engine oil ....................................... 360
Fuel ................................................ 358
Important safety notes .................. 358
Refrigerant (air-conditioning sys-
tem) ............................................... 362
Washer fluid ................................... 362
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268
Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 219
SETUP (on-board computer,
Mercedes-AMG vehicles).................. 224
Side impact air bag............................. 50
Side marker lamp (display mes-
sage)................................................... 239
Side running board
Cleaning ......................................... 309
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag.................... 280
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 93
Problem (malfunction) ..................... 94
Resetting ......................................... 94
Index19

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to

Window curtain air bagsCare integrated intothe side of the roof frame and deployed in thearea from the A-pillar to the C-pillar.
When deployed, the window curtain air bagenhances the level of protection for the head.However, it does not protect the chest or arms.
If the restraint system control unit detects a sideimpact, the window curtain air bag is deployedon the side on which the impact occurs.
If the system determines that they can offeradditional protection to that provided by theseat belt, a window curtain air bag may bedeployed in other accident situations(Ypage 55).
Occupant Classification System
(OCS)
Introduction
The Occupant Classification System (OCS) cat-egorizes the person in the front-passenger seat.Depending on that result, the front-passengerfront air bag is either enabled or deactivated.
The system does not deactivate:
Rthe side impact air bag
Rthe window curtain air bag
Rthe Emergency Tensioning Devices
Requirements
To be classified correctly, the front passengermust sit:
Rwith the seat belt fastened correctly
Rin an almost upright position with their backagainst the seat backrest
Rwith their feet resting on the floor, if possible
If the front passenger does not observe theseconditions, OCS may produce a false classifica-tion, e.g. because the front passenger:
Rtransfers their weight by supporting them-selves on a vehicle armrest
Rsits in such a way that their weight is raisedfrom the seat cushion
If it is absolutely necessary to install a childrestraint system on the front-passenger seat, besure to observe the correct positioning of thechild restraint system. Never place objectsunder or behind the child restraint system, e.g. acushion. Fully retract the seat cushion length.The entire base of the child restraint system
must always rest on the seat cushion of thefront-passenger seat. The backrest of theforward-facing child restraint system must lie asflat as possible against the backrest of the front-passenger seat.
The child restraint system must not touch theroof or be subjected to a load by the headrestraint. Adjust the angle of the seat backrestand the head restraint position accordingly.
Only then can OCS be guaranteed to functioncorrectly. Always observe the child restraint sys-tem manufacturer's installation and operatinginstructions.
Occupant Classification System opera-
tion (OCS)
CPASSENGER AIR BAG ON indicator lamp
DPASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether thefront-passenger front air bag is deactivated orenabled.
XPress the Start/Stop button once or twice, orturn the SmartKey to positionGorHin theignition lock.The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGERAIR BAG ON indicator lamps must light up simul-taneously for approximately six seconds.
The indicator lamps display the status of thefront-passenger front air bag.
RPASSENGER AIR BAG ON lights up for 60 sec-onds, subsequently both indicator lamps areoff (PASSENGER AIR BAG ON and OFF): thefront-passenger front air bag is able to deployin the event of an accident.
RPASSENGER AIR BAG OFF lights up: the front-passenger front air bag is deactivated. It willthen not be deployed in the event of an acci-dent.
Occupant safety51
Safety
Z

PRE-SAFE®takes the following measuresdepending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and thesliding sunroof are closed.
Rvehicles with the memory function for thefront-passenger seat: the front-passengerseat is adjusted if it is in an unfavorable posi-tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightlywhen the vehicle is stationary.The seat belt pre-tensioning is reduced andthe locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE®convenience function. Informa-tion about the convenience function can befound under "Belt adjustment" (Ypage 47).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicleswith the Driving Assistance package.
Using the radar sensor system, PRE-SAFE®
PLUS is able to detect that a frontal or rear-endcollision is imminent. In certain hazardous sit-
uations, PRE-SAFE®PLUS takes pre-emptivemeasures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannotprevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and thereis a risk of a rear-end collision
When driving, or when parking or exiting a park-ing space using Active Parking Assist, PRE-
SAFE®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-tions if the radar sensor system detects animminent frontal or rear-end collision.
PRE-SAFE®PLUS takes the following measuresdepending on the hazardous situation detected:
Rif the radar sensor system detects that ahead-on collision is imminent, the seat beltsare pre-tensioned.
Rif the radar sensor system detects that a rear-end collision is imminent:
-the brake pressure is increased if the driverapplies the brakes when the vehicle is sta-tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-celed:
Rif the accelerator pedal is depressed when agear is engaged
Rif the risk of a collision passes or is no longerdetected
Rif Active Distance Assist DISTRONIC indicatesan intention to intervene
If the hazardous situation passes without result-ing in an accident, the original settings arerestored.
Automatic measures after an acci-
dent
Immediately after an accident, the followingmeasures are implemented, depending on thetype and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-cally adjustable steering wheel is raised whenthe driver's door is opened
Rthe engine is switched off and the fuel supplyis cut off
Rvehicles with mbrace: automatic emergencycall
58Occupant safety
Safety

You can thus avoid the risks that could arise asa result of:
Ran incorrectly categorized person in the front-passenger seat
Rdeactivating the front passenger front air bagunintentionally
Rthe unsuitable positioning of the childrestraint system, e.g. too close to the dash-board
Rearward-facing child restraint system
If circumstances require you to secure a child ina rearward-facing child restraint system on thefront-passenger seat, always make sure that thefront passenger front air bag is deactivated.Only if the PASSENGER AIR BAG OFF indicatorlamp is lit continuously (Ypage 44), is the frontpassenger front air bag deactivated.
Always observe the child restraint system man-ufacturer's installation and operating instruc-tions.
Forward-facing child restraint system
If it is absolutely necessary to install a forward-facing child restraint system on the front-passenger seat, always move the front-passenger seat as far back as possible. Fullyretract the seat cushion length. The entire baseof the child restraint system must always rest onthe seat cushion of the front-passenger seat.The backrest of the child restraint system mustlie as flat as possible against the backrest of thefront-passenger seat. The child restraint systemmust not touch the roof or be subjected to a loadby the head restraint. Adjust the angle of theseat backrest and the head restraint positionaccordingly. Always make sure that the shoul-der belt strap is correctly routed from the vehi-cle belt outlet to the shoulder belt guide on thechild restraint system. The shoulder belt strapmust be routed forward and down from the vehi-cle belt outlet. If necessary, adjust the vehiclebelt outlet and the front-passenger seat accord-ingly.
Always observe the child restraint system man-ufacturer's installation and operating instruc-tions.
Child-proof locks
Important safety notes
GWARNING
If children are traveling in the vehicle, they
could:
Ropen doors, thus endangering other people
or road users
Rexit the vehicle and be caught by oncoming
traffic
Roperate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for:
Rthe rear doors (Ypage 64)
Rthe rear side windows (Ypage 64)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
Children in the vehicle63
Safety
Z

GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the child-proof locks on the rear doors. A door securedwith a child-proof lock cannot be opened frominside the vehicle. When the vehicle is unlocked,the door can be opened from the outside.
XTo activate:press the child-proof lock leverup in the direction of arrowC.
XMake sure that the child-proof locks are work-ing properly.
XTo deactivate:press the child-proof locklever down in the direction of arrowD.
Child-proof locks for the rear side win-
dows
XTo enable/disable:press buttonD.If indicator lampCis lit, operation of the rearside windows is disabled. Operation is onlypossible using the switches in the driver'sdoor. If indicator lampCis off, operation ispossible using the switches in the rear com-partment.
Pets in the vehicle
GWARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
Ractivate vehicle equipment and become
trapped, for example
Rswitch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be flung
around inside the vehicle in the event of an
accident or abrupt steering or braking maneu-
ver, and thereby injure vehicle occupants.
There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driving,
for instance with a suitable pet carrier.
64Pets in the vehicle
Safety