service MERCEDES-BENZ GLC 2020 User Guide

&
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Obser
vetheleg alrequ iremen tsforth ecount ry
in whic hyo uar ecur rently drivi ng when operat‐
ing theon- boar dcom puter.
% The on-boar dcom puterdispla yswill appear
on themultifunc tiondispla y(/ page256). The
on-boar dcom puterisoper ated using left-
hand Touc hCon trol 2 and thelef t-hand back/
home button1.
When theon- boar dcom puterisbeing operated,
dif fere nt aco ustic signa lswillsou ndasoperati ng
fe edbac k,e.g. when theend ofalis tis reac hed
or when youar esc rolling thro ugh alis t.
The follo wing menusareav ailable:
R Service R
DriveA ssist
R Trip
R Navi gation
R Radio
R Media
R Phon e
R Head -upDisp.
R Vehicl eswith anIns trument Displayin
th eWi des cree nCo ckpit: Desi gns
The menu scan becalled up from themenu bar
on themultifunc tiondispla y. #
Tocall upthemenu bar:press backbutt on
on thelef t1 until themenu barisdis‐
pla yed.
% Press the00E2 buttontocal lup themenu
bar oftheon- boar dcom puter. 25
4
Instrument Displayand on-boar dcom puter

Ad
jus tingthe inst ru men tlighti ng #
Turn brightn esscontrol 1 upordown.
The lightin gof theIns trument Displayand in
th econ trol element sof theve hicle interior is
adjus ted. Menus
andsubmenu s Calling
upfunctions ontheser vice menu of
th eon-boa rdcom puter On-boar
dcom puter:
4 Service #
Toselect afunction: swipeupwards or
do wn wardson thelef t-hand Touc hCon trol. #
Press thelef t-hand Touc hCon trol.
Fu nctio nson theServ icemen u:
R Messag ememor y(/ page505)
R Tires:
- Restar tth etir epr essur eloss warning
sy stem (/ page466)
- Chec kth etir epr essur ewit hth etir epr es‐
sur emonit or(/ page46 4)
- Restar tth etir epr essur emonit or
(/ page465)
R ASSYST PLUS: calluptheser vice duedate
(/ page420)
R Vehicl eswith aWi des cree nCo ckpit :Co ol-
ant: coolanttemp eratur edispla y R
Engine OilLevel :engine oilleve l Callin
gup displa yson theAssis tance menu On
-bo ardcom puter:
4 DriveA ssist
The follo wing displa ysareav ailable ontheAssis‐
ta nce menu :
R Assi stant displa y
R Attentio nleve l(/ page238) #
Toswitc hbe tw een thedisp lays :sw ipe
up wa rdsor down wardson thelef t-hand
To uc hCon trol. In
stru ment Displa yand on-boar dcom puter 25
7

No
teson optima luse oftheVo ice Contr ol
Sy stem No
teson howto improve recogni tion:
R Activateonl ine voice con trol (/ page26 7).
R Onlyoper ateth eVo ice Cont rolSy stem from
th edr iver's seat.
R Sayth evo ice com mand scohe rently and
cle arly,but donotex agg erateth ewo rds.
R Avoid loud noises that caus eint erfere nce
wh ile ma king avo ice com mand entry,e.g.
th eent ertainm ent inthere ar passe nger
com partment .
R Forte lephone oradd ress book entries:
- Onlycr eat esensible addressbook entries
in thesy stem/mo bilephone, e.g.enter
sur name andfirs tnam ein thecor rect
fi eld.
- Donotuse anyabbr eviation s,unn eces ‐
sar yspaces orspec ialcharact ers.
R Forra dio station names: sayth eRead out
stat ionlistvoice com mand andsayth e
desir edstatio nnam ein thewa yth evo ice
output reads aloud toyou. %
Toimprove recogni tion,dependi ngon the
outside temp eratur e,eit her theblo wersfor
ve ntil ation orhea ting arere duced whenthe
Vo ice Cont rolSy stem isstar ted. No
teson online voice contr ol Onlin
evo ice con trol im prov es recogni tionand
mak esadditiona lre sults available asare sult of
ex tern al inf ormat ion,e.g .inf ormat ionabout POIs
and about thewe ather .We ther efor ere com‐
mend that youact ivat eon linevo ice con trol.
Yo uwill need aMer cedesme user accoun tfo r
th is. Ifyo udo notye tha ve auser accoun tyo u
ha ve tocrea te one andconn ectitwit hyo ur vehi‐
cle (/ page298).
Then callupyour Mer cedesme user accoun t.
The Mercedesme services aresho wnand can
be act ivat ed (/ page29 9).
In addit ion,on linevo ice con trol mus tbe act iva‐
te d(/ page26 7). Essential
voice comm ands No
teson thevo ice comm ands Aside
from theex act voice com mand s(see the
"V oic eco mm and"co lumn inthefo llo wing tables)
to cal lup spe cificfuncti ons,inmos tcase sth e
Vo ice Cont rolSy stem also under stands agr ea t
ma nypar aphr ases from daily usage.Exam ples of
th ese arelis tedin the"Colloq uialexam ples" col‐
umn .Fo rsome languages howe verth ese exam‐
ples areon lyavailable toalimit edextent.
% Content inang led br ac kets, e.g.or
,is apl ace holderwh ich ha sto be
com pletedby youwit hth edesir edterm .The
vo ice com mand Setas interme diate
dest inationcould, forex am ple, becom pleted
wit h:Set Merc edes- BenzAr ena asinterm edi-
ate dest ination. Ov
ervie wof switc hvo ice comm ands Swit
chvoice com mand scan beused toopen
cer tain applicat ions. Vo
ice Cont rolSy stem 269

%
Ifth eve hicle iseq uipped withge stur emod e,
sele cted fun ction sof themultimedia system
can beoper ated con tact-fr eeaswellas turn‐
ing there adin glight onoroff(/ page29 1).
Nu mer ous application, online services, services
and appsar eav ailable foryo u. Thes ecan be
calle dup via thehome screen orusing buttons
3.
Yo ucan convenient lycall upand add favo rite s
on thesteer ing wheel usingtheß rock er
switc hor using theß buttononcon trol panel
3. Quic k-acc ess inthehome screen and inthe
applic ationsser vetoselect functions more
qu ickl y.
If yo uuse thelear nfunc tion ofthemultimedia
sy stem, youwill recei vesugg estions during oper‐
ation ofthemos tpr obable navig ation destina‐
tion s,media sources, radio statio nsand con‐
ta cts. Theconf iguratio nof thesugg estion sta ke s
place inyour profile. Youcan comp ileyour pro‐
fi le from various vehicle settin gsand settin gsof
th emultimedia system. Youcan creat eth emes
fo rva rious driving situations inthehome screen
as wellas using theß rock er switc hor the
ß button. The
Notificati ons Center coll ects incom ingnotifi‐
cati ons, e.g.abou tan available softwareupdat e.
De pen dingon thetype ofnotification itof fers
va rious actions. Youcan calluptheNo tification s
Cent eron thehome screen and intheapplica‐
tion menus.
Wi th theglobal searchintheve hicle youcan
sear chon-boar dacr oss man ycat egor iesaswell
as onlin ein theInt erne t.Yo ucan usetheglobal
sear chinthehome screen and intheno tifica‐
tion s.
Pr otection agains tth eft
This devic eis eq uipped withte ch nica lpr ov ision s
to protect itag ains tth eft. Fu rther information on
pr otect ion agains tth eftcan beobt ained from an
aut hor ized Mercedes- BenzCenter. No
teson themed iadisp lay Obser
vetheno teson car ing forth eint erior
(/ page435).
Au tomatic temp eratur e-cont rolled switc h-
of ffe atur e:ifth ete mp eratur eis toohigh, the
br ightn essisinitiall yre duced automatic ally.The media
displayma yth en switc hof fcom pletely for
a while.
% Ifyo uar ewe aring polar izedsun glasses ,it
ma ybe difficul tto read themultimedia sys‐
te m disp lay. MBUX
multimedia system 285

R
The personalization service isactiv ated.
Fo radd itional usersof theve hicle:
R Youha ve aMer cedesme user accoun t.
R The vehicle owner hasin vit ed youto connect
yo ur user accoun ton Mer cedesme withth at
of his vehicle.
R Youha ve acc eptedth einvit ation.
Cr eating ane wprofile
Multimedia system:
4 © 5
f Profiles #
Select 0081Create Profile. #
Select anavatar. #
Enterth ename andconfirm with0076. #
Sele ctCont inue0048 . #
Tosave thecur rent settings inapr ofile:
select Current Settings. #
Select Save.
or #
Toadop tth efa ct or yse ttings: selectFac -
to ry Set tings. #
Select Save.
% Further information onsettin gauser profile
(/ page298). #
ActivateBlu etoo th®
and selec tCon nect
Phon e,to connect amob ile pho newith the
user profile (/ page36 9).
Yo ucan also setup auser profile wit hout regis‐
te ring amob ile pho ne. #
Select Finish.
The user profile is save d.
Selecting profile options
Multimedia system:
4 © 5
f Profiles #
Select 0062fora pr ofile . #
Toedit apr ofile: selec tEdit Profile. #
Sele ctan avatar. #
Chan gethename, ifneces sary. #
Select Save . #
Toconf iguresugg estion s:selec tSugg es-
tio nSet tings (/ page30 3). #
Torese tfa vo rite sor themes: selectReset
Favo riteto Fac torySet tings orReset
Them estoFac torySet tings. #
Sele ctYes. #
Torese ta pr ofile: select ResetProfile to
Fact orySett ings. #
Select Yes. #
Todel eteapr ofile: selec tDele teProf ile. #
Sele ctYes.
% The gues tpr ofile can notbe dele ted.
Pr otecting profile cont ent
To protect your profile conten tand setting syo u
can crea te aPIN intheMer cedes meportalfo r
yo ur profile. When PINprotect ion isactiv e,you
ha ve toent erthePIN toselect your profile. #
Select Protect Con tent . #
Select Mer cedesme Portal.
The brows eropens andyouar etrans ferred
to theMer cedes meportal. 298
MBUXmultim ediasystem

int
ermediat edes tination forth eex istin g
ro ute.
Conf iguringsuggestions
Re quirement s:
R Toprotect settings using aPIN: your pro‐
fi le iscon nectedwit hMer cedes meand your
Mer cedesme accoun tis PIN protect ed.
Multimedia system:
4 © 5
f Profiles #
Select ufora pr ofile . #
Select SuggestionSettings . #
Toswitc hsugg estions displa yon/of f:
switc hAllow Destination Suggestion s,Allow
Music Suggestion sand Allow Contact Sug-
gestion son oroff.
If an option isswitc hedon,sugg estions for
na vig ation destinat ions ,media sources, radio
st atio nsorcon tacts aresho wn.
If th eop tion isswitc hedoff,no sugg estion s
ar esho wn. #
Todeac tivatethe lear nfunc tionfo ron e
da y:act ivat e24 hLear ningDe act ..
Fo r24 hour sno newactions willbetrained
and nodat are cor ded forth eactiv epr ofile.
Sugg estion swill continue tobe sho wn. The
re maini ngtime issho wnnext to 24h Learn-
ing Deact. .
Bef oreth etime runs out,ames sage is
sho wnthat themultimedia system will con‐
tinue thelear nfunc tion shor tly.
Ex am ple: ifth eop tion isswitc hedonand a
ro uteto ane wdes tinatio nhas been calcula‐
te d, this des tination would notbe take nint o
acco untforth elear nfunc tion. #
Torese tth esugg estion history:sel ect
Re set Sug gesti on His tory .
% Thispr oce sscanno tbe reve rsed. #
Select Yes. #
Toprotect settings withaPIN: switchon
PIN Protec tion.
If PIN protect ion isswitc hedon,youmus t
en terth eMer cedes mePIN tosetth esug‐
ge stions .This PINwillbesetin theMer cedes me
portalfo rth eper sonalizat ionservice to
pr otect your per son alsetting s.
Re naming suggestions
Onl yna vig ation destinat ions canberenam ed. #
Tapon the© symbol inthemedia display.
The home screen issho wn. #
Swipe upuntil theSUGGES TIONSmenuis
sho wn. #
Highlight ana vig ation destinat ionand press
until theOPTIONS menuissho wn. #
Select Rename. #
Enterth ename. #
Toconf irm theentr y:select Yes.
Dele ting asugg estion #
Tapon © inthemedia display.
The home screen issho wn. #
Swipe upuntil theSUGGES TIONSmenuis
sho wn. #
Highlight asugg estion andpress until the
OPTIONS menuissho wn. MBUX
multimedia system 303

Re
naming favo rite s #
Tapon © inthemedia display.
The home screen issho wn. #
Swipe upuntil FAVO RITES issho wn. #
Press onafa vo rite unt ilth eOPTIONS menu
is sho wn. #
Select Rename. #
Enterth ename. #
Select OK.
Mo ving favo rite s
Mo ving favo rite sin thefa vo rite smenu #
Tapon © inthemedia display.
The home screen issho wn. #
Swipe upuntil FAVO RITES issho wn. #
Press onafa vo rite unt ilth eOPTIONS menu
is sho wn. #
Select Move. #
Movethefa vo rite to thene wposition . #
Tapon 00FB. Mo
ving thefa vo rite smenu intheper sonali ‐
za tion #
Tapon © inthemedia display.
The home screen issho wn. #
Swipe upuntil SetNew Order issho wn. #
Select SetNew Order. #
MoveFavo rites tothene wposition . #
Tapon 00FB.
Dele ting favo rite s #
Tapon © inthemedia display.
The home screen issho wn. #
Swipe upuntil FAVO RITES issho wn. #
Press onafa vo rite unt ilth eOPTIONS menu
is sho wn. #
Select Delete. #
Select Yes. No
tificatio nsCenter Ov
erview oftheNo tificatio nsCenter
The follo wing communic ationsar ecollec tedin
th eNo tification sCent er:
R Communicat ionswhichar ege ner ated bythe
ve hicle orfrom multimedia system.
R Communicat ionswhichar ere cei vedth ro ugh
th euse ofser vices.
The follo wing notificat ion types areav ailable for
yo u:
R Navig abl edes tinations androutes
R Mess ages (tex tmes sage s)
R System information ,e.g. Import antSoft ware
Update Available
R Other notification s,e.g. from additional
online services that can besubsc ribed to
The j Notificati ons Center can befound on
th ehome screen, inmenus andattheto pright
of thena vig ation map(/page286).
A star inthej symbol informs youof new
no tificat ions. MB
UX mult imed iasystem 305

No
tifications arenor mally brief lysho wnasthey
ar ere cei ved. This occursfo rnear lyeve ryappli‐
cat ion that youar ecur rently using .If yo uta ke
no acti on, these arestor ed forfutur eaccess in
th eNo tification sCent er.
The notification sar esor tedch ronol ogically.The
mos tre cent notifica tions areat theto p. A
no tification showsthefo llo wing informatio n:
R Symbo lor imag e1 forth eapplication
R Title 2, which cont ains thename, ate le‐
phon enumb eror ana vig ation destination ,
fo rex am ple
R The serviceand addit ionalinf ormat ion3 R
Atim est am p5
R Ifse veralact ions areav ailable, symbol4 to
open orclose theno tification .
Depen dingonthetype ofnotification ,up tofour
dif fere nt acti ons 6areav ailable.
Ex am ples ofact ionsinc lude:
R Read aloud
R Plac ingacall
R Reply
R Calling upawe bpag e
R Navig ation
Some notificatio ns,e.g. ana vig ation destination,
ar estor ed long er.Ther efor e, itis no tnecessar y
to car ryout available actionsdir ect lyon the
re cei ptoftheno tification s.Aro uteguidan cecan
be star tedat alat er time.
% Youcan star ta global searchintheNo tifica‐
tions Center (/ page 308). Call
ingupnotificati ons
Open ingtheNo tificatio nsCenter #
On the touc hpad: swipedown withtw ofin‐
ge rs.
or #
On theto uc hscr een:ta pon thej sym‐
bol forth eNo tification sCent er.
or #
On theTo uc hCon trol and ontheto uc h‐
pad: markth ej symbol forth eNo tifica‐
tions Center by swiping. #
Press onthecon trol element .
Selecting ano tification #
Swipe upordown. #
Tapor press onthecon trol element .
Calling upold notifications
If no tification sha ve notbe en called up afte rfo ur
hour s,these arestor ed inthear ch ive. #
Swipe upwards and selec tAr chiv e. #
Selec tth eno tification . 306
MBUX multimedia system

#
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t #
Sele ctProte ctData Export .
Ac tivateor deacti vate thefunc tion.
Un bloc king thePIN viatheMer cedes mepor‐
tal
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portalto rese tth e
PIN protect ion. #
Select UnlockPIN. #
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN. Sof
twareup date Inf
orma tion onsof twareup dates
A sof twareup date consi stsof thre esteps:
R Downloading orcop ying ofthedat are qu ired
fo rins tallation
R Installation oftheupdat e R
Activati on oftheupdat eby restar tin gth e
sy stem
The multimedia system prov ides amess age
when anupdat eis available.
De pen dingon thesour ce,youcan perform vari‐
ous updat es:
Sof twareupd ates Sour
ceofthe
updat e Up
dat etype
Int erne tN avigation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Ext ernal stor ag e
medium, e.g.USB
fl ash drive Na
vig ation maps %
Installation cantake severalmin utes and
can cellat ionisno tpossible .If yo udo not
ins tallth esof twareupdat esthen thest atus
of your vehicle willnotbe up-t o-dat e.Dur ing
th eins tallation ,indiv idual functionsor con ‐ tr
ol elemen tsareno tav ailable oronlyavaila‐
ble toalimit eddeg ree.
Ad vantag esofupd ating software
Sof twareupdat esensur eyo ur vehicle's tech nol ‐
ogy isup -to-d ate.
In orde rto improv eth equ alit yof our services
yo uwill recei vefutur eupd ates foryo ur mult ime‐
dia system, theMer cedes meconnect services
and your vehicle's communication module.
These willconvenie ntly besent toyouvia the
mobil ephone connection inyour vehicle and,in
man ycases, installed automat ically.Yo ucan
mon itor thest atus ofyour updat esatanytim e
on theMer cedes meportaland find informa tion
ab ou tpo tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e 32
4
MBUX multimedia system

•
To sho wHighway Information
• ViaAdv ancedoptio ns touse View ,
An nounc eme ntsand Rout e
% The optio ns areno tav ailable inall coun tries.
% Youcan enter3 wo rdaddr esse sin theonline
sear ch(/ pag e333). Thisoption isno t
av ailable inall coun tries. Des
tination entry No
teson des tinat ionentr y &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
will bedistract edfrom thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Ent ering aPOI oradd ress &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Re quirement s:
R Forthe online search :Me rcedes mecon‐
nect isavailable.
R Youha ve setup auser account inthe
Mer cedes meportal.
R The vehicle hasbeen activated foruse of
Mer cedes meconnect andyouha ve acc ep‐
te dth ete rm sand conditions forth eser vice.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
R The serviceis available. 328
MBUXmult imed iasystem