service MERCEDES-BENZ GLC 2020 Service Manual

R
Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
% The func tions and service sar ecou ntry-
dependen t.Fo rmor einf ormation, consultan
au thor ized Mercedes-B enzCent er.
Multimedia system:
4 © 5
Radio #
Select TuneIn Radio.
The TuneIn menu appe ars. The last statio n
se tst ar ts pla ying .
% The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. MBUX
multime diasy stem 399

US
A,LLC. Thus, operation atcer tain locat ions
ma yno tbe possible .
Re gis tering sat ellit era dio
Re quirement s:
R Satellit era dio equipment isavailable.
R Regis tration withasat ellit era dio prov ider
has been completed.
R Ifre gis tration isno tincluded whenpurchas‐
ing thesy stem, your credit cardde tails will
be requ ired toact ivat eyo ur acc oun t
Mult imed iasystem:
4 © 5
Þ Radio 5
SiriusXM
5 Z Option s #
Select ServiceInformation.
The service information screen appear s
sho wing thera dio IDand thecur rent sub‐
scr iptio nstatus . #
Establish ate lephon econ nection . #
Followtheser vice staf f's instruct ions.
The activatio npr oce ssma yta ke up toten
minut es. %
Youcan also have thesat ellit eser vice acti‐
va tedonline. Todo so, please visithttp://
www .siriusxm. com(USA)orhtt p://
www .siriusxm. ca(Canada).
Switc hingonsat ellit era dio
Mu ltimed iasystem:
4 © 5
Þ Radio #
Select SiriusXM. 41
2
MBUX multimedia system

Ac
tiv atin g/deac tivatin gTu neS tart
Multimedia system:
4 © 5
Þ Radio 5
SiriusXM
5 Z #
Switc hTuneSt artonoroff.
Switc hingonsat ellit era dio playbac kco ntr ol
Mu ltimed iasystem:
4 © 5
Radio 5
SiriusXM
Yo ucan pause thepla ybac kof thecur rent sta‐
tio nor skip forw ardor bac kwardin thetimeline.
This leavesliv emode toacc ess theint ernal tem‐
por aryst or ag e. #
Tosho wthetim eline: press .
#
Tofast forw ard/r ewind: tapan ywher eon
th etimeline. #
Topause playbac k:sel ect 00CF. #
Toretur nto livemod e:navig ateto theend
of thetimeline. Displa
yingsatellit era dio service informa tion
Multime diasystem:
4 © 5
Þ Radio 5
SiriusXM
5 Z #
Select ServiceInformation. Sound
To
ne settings Inf
ormat ionabout thesound system
The soun dsy stem has atot alout put of125W
and iseq uippe dwit hfive speak ers. Itis available
fo rall functions inthera dio and media modes.
Calling upthesound menu
Multi media system:
4 © 5
Media 5
Z 5
Sound
The follo wing functionsar eav ailable:
R Equal izer
R Balan ceand Fade r
R Volum e #
Select afun ction . Ad
jus tingtreb le,mid- rang eand bass set‐
tings
Multimedia system:
4 © 5
Media 5
Z 5
Sound
5 Equalizer #
SetTREBLE, MIDorBAS S.
Ac tiv atin g/deac tivatin gaut omati cvo lum e
adj ustm ent
Multime diasystem:
4 © 5
Media 5
Z 5
Sound
5 Volume
Au tomatic volume adjustment com pens ates for
dif fering volumes whenchang ingbetween audio
sour cesand within anaudio source. #
Swit chAuto matic Adju stme nton oroff. 41
6
MBUX multimedia system

ASS
YSTPL US service interva ldisp lay Fu
nction oftheASS YSTPL US service interva l
displ ay The
ASSYSTPL US service interva ldispla yon the
Ins trument Displaypr ov ides informatio non the
re maini ngtime ordis tance before thene xt
ser vice duedate.
Yo ucan hide this ser vice displa yusing thebac k
butt ononthelef t-hand sideofthesteer ing
wheel.
Depen dingonhowtheve hicle isused, the
ASS YSTPL US service interva ldispla yma y
shor tenth eser vice interva l,e.g. inthefo llo wing
cases :
R Mainl yshor t-dis tance drivi ng
R Whe nth eengine isoftenleft idling forlong
per iods
R Intheeve ntoffreq uent col dstar tphase s
Mer cedes-Ben zre comme ndsavoiding such
oper ating condit ions.
Yo ucan obtain informat ionconcernin gth eser v‐
icing ofyour vehicle from aqu alif ied spec ialist wo
rkshop, e.g.anaut hor ized Mercedes-Benz
Cent er. Displa
yingtheser vice dueda te On-boar
dcom puter:
4 Service 5
ASS YST PLUS
The next ser vice duedateis displa yed. #
Toexitth edisp lay: press thebac kbutt on
on thelef t-hand sideofthesteer ing wheel.
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R Oper ating theon- boar dcom puter
(/ page253). Inf
ormat iononregular maintenance work *
NO
TEPrema turewe arthro ugh failur eto
obser veser vice duedates Ser
vice workwhic his no tcar ried out atthe
ri ght time orincom pletely can lead to
inc reased wearand damag eto theve hicle. #
Alw aysobser vethepr escr ibed service
int erva ls. #
Alw aysha ve thepr escr ibed service
wo rkcar ried out ataqu alif ied spec ialist
wo rkshop. Special
service requ irement s The
prescr ibed service interva lis based onnor ‐
mal opera tionoftheve hicle. Maintenance work
will needto be per form ed mor eof tenif th eve hi‐
cle isoper ated under arduous conditions or
incr eased loads.
The ASSYSTPL US service interva ldispla yis onl y
an aid. Thedriver oftheve hicle bearsre sponsi‐
bility asrega rdsto whe ther maint enanc ewo rk
nee dstobe per form ed mor eof tenth an spec i‐
fi ed based ontheactual operating conditions
and/or loads.
Ex am ples ofarduous operating conditions :
R regular citydriving withfreq uent intermedi‐
at estops
R mainly short-distance drivi ng 42
0
Ma intena nce and care

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldisp lay
can onlycalculat eth eser vice dueda te when
th ebat tery isconnect ed. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page420). Engine
compartment Opening/closing
thehood &
WARNIN GRisk ofacci dent ifth eengine
hood isunlatc hedwhile driving
An unloc kedengin ehood mayopen upwhen
th eve hicle isin mo tion andblockyo ur vie w. #
Neverunla tchth eengine hoodwhile
dr iving. #
Beforeev erytrip, ensur eth at the
engine hoodislatc hed. &
WARNIN GRisk ofacci dent andinjury
when openingand closingtheengine
hood
When opening orclosing theengine hood,it
ma ysuddenl ydr op intoth eend position .
Ther eis arisk ofinjur yfo ran yone inthe
engine hood's rang eof mo vement. #
Onlyopen orclose theengine hood
when ther ear eno per sons inthe
engine hood's rang eof mo vement. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Cer tain com pone ntsin theengine compart‐
ment maycon tinue tomo veorsuddenly
mo veagain evenaf te rth eignition hasbeen
switc hedoff,e.g. thecooler fan.
Ma kesur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: #
Swi tchth eignition off. Maint
enanc eand care42
1

#
Slowly slide oildi ps tic k1 intoth eguide
tube tothestop, and take itout again afte r
appr oximat elyth re esecon ds.
R Oilleve lis cor rect:oil leve lis be tween 2
and 3.
R Oilleve lto olow: oil leve lis at 3 or
belo w.
R Oilleve lto ohigh: oilleve lis abo ve2 . #
Ifth eoil leve lis toolow, add 1.1 US qt
(1 liter) ofengine oil. #
Ifth eoil leve lis toohigh, drain offexc ess
engine oil.Consult aqu alif ied spec ialist
wo rkshop.
Chec kingtheengine oilleve lusing theon-
boar dcom puter
Re quirement s
The engin eoil leve lis de term ined during drivin g.
De term inin gth eengine oilleve lcan take up to
30 minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle.
In order torecei veare sult asquickl yas possi‐
ble:
R warm uptheengine R
parkth eve hicle onaleve lsur face
R leave theengine running atidle spe ed
On-bo ardcom puter:
4 Service5
Engine OilLeve l
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut esdriving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1.0land thebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil.
R Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On: #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:sensor
fa ulty ornotins erted. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail.: #
Close thehood.
Ad ding engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine, the
ra diat orand partsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. 42
4
Maint enanceand care

Obser
vethefo llo wing informa tion: Cleaning
Avoiding dama getothedecor ative fo il
R Forclea ning, useplenty ofwa terand amild cleaning agent without
add itivesorabr asive subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely,wher epossible, whilstavo iding rubbing
to ohar d.Ther eis other wise arisk ofdamagi ngthedecor ativefo il
ir re par ably .
R Ifth er eis dir ton thefinis hor ifth edecor ativefo ilis dull: usethe
Pa int Cleaner recomme ndedandapprove dfo rMer cedes-Benz.
R Insect remains: soakwithinsect remo verand rinse offth etreat ed
ar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Toprev ent waterst ains ,dr ya fo il-wr apped vehicle withasof t,
absorbent clothafte reve rycar wash. R
The service life and color ofdecor ativefo ils areim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il. Po lishin gwill have theef fect
of shi ning thefo il-wrapped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ efo ils wit hwa x.Pe rm anen t
st ains mayocc ur. Sc
ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer. In
thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. %
Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. inan aut hor ized Mercedes-Benz Center. 432
Maintenance andcare

*
NO
TEDama ging thebatt eryth ro ugh
ove rvolt age When
chargin gusin gabat tery charge rwit h‐
out amaximu mchargin gvo ltag e, thebatt ery
or theve hicle electr onics maybe damag ed. #
Onlyuse batterych arge rs wit hamax i‐
mum chargin gvo ltag eof 14.8 V. &
WARNIN GRisk ofexplosion from hydro‐
ge nga signiting
A batt eryge ner ates hydrog en gasdur ing the
ch argin gpr oce ss.Ifth er eis ashor tcir cuit or
spar ksstar tto form ,th er eis adang erofthe
hy drog en gasigniting. #
Mak esur eth at thepositiv ete rm inal of
th econ nect edbatt erydoes notcome
int ocon tact with vehicle parts. #
Neverpla ceme talobje ctsor tools ona
batt ery. #
When connectin gand disconn ectingth e
batt ery, yo umus tobse rveth edescr i‐
bed order forth ebatt eryclam ps. #
When giving star tin gassis tance, alwa ys
mak esur eth at youon lyconnect bat‐
te ry term inals withident icalpolar ity. #
Dur ing star tin gassis tance, youmus t
obse rveth edescr ibedorder forcon‐
necting anddisconnecting thejum per
cables. #
Donotcon nect ordiscon nectthebat‐
te ry cla mp swhile theengine isrunning . &
WARNIN GRisk ofexplosion during
ch argin gpr oce ssand star tin gassis tance
Dur ing thech argin gpr oce ssand star tin g
assis tance, thebatt eryma yre lease anexplo‐
siv ega smixtur e. #
Avoid fire ,open flames ,cr eat ing spar ks
and smoking. #
Mak esur eth at ther eis suf ficie ntventi‐
la tio ndu ring thech argin gpr oce ssand
dur ing star tin gassis tance. #
Donotle an ove ra batt ery. &
WARNIN GRisk ofexplosion from afro‐
zen battery
A disc hargedbatt eryma yfreeze attemp era‐
tur es slightl yabo veorbelo wfreezing point.
Dur ing star tin gassis tance orbatter ych arg‐
ing ,bat tery gasma ybe released. #
Alw aysth aw afroz en bat tery out firs t
bef orech argin git or per form ing star t‐
ing assis tance. If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop. 44
6
Brea kdo wnassista nce

Ne
wtirepr essur esensor ,e.g. inwint ertires, are
aut omatically taught -indur ing thefirs tjou rney
th ey areused.
The tirepr essur eand thetir ete mp eratur e
appear inthemultifunc tiondispla y
(/ page46 4).
If th er eis asubs tantia lpr ess ureloss orifth e
tir ete mp eratur eis exc essiv e,youwill bewarned
in thefo llo wing ways:
R viadisp lay messa ges(/ page54 6)
R via th e0077 warning lam pin theins trument
clus ter(/ page566)
The tirepr essu remonit oring system isonl yan
aid. Itis thedr iver's responsibili tyto setth etir e
pr essur eto there comme ndedcoldtirepr ess ure
su itab leforth eoper ating situation .Se tth etir e
pr essur efo rcold tires using atir epr essu re
ga ug e. No tethat thecor rect tirepr ess urefo rth e
cur rent operati ng situa tionmu stfirs tbe taught -
in to thetir epr essur emonit oring system.
In mos tcases, thetir epr essur emonit oring sys‐
te m wil lau tomatical lyupd ateth ene wrefere nce
va lues afte ryo uha ve chang edthetir epr essur e.
Yo ucan ,ho we ver,also updat eth ere fere nce val‐ ues
byrestar tin gth etir epr essur emonit oring
sy stem manuall y(/ page465).
Sy stem limit s
The system maybe impair edorma yno tfunc tion
in thefo llo wing situat ions:
R thetir epr essur ehas been setincor rectl y
R ther eis asudden pressur eloss caused, for
ex am ple, byafo re ign obje ctpene tratin gth e
tir e
R ther eis amalfunct ioncaused byano ther
ra dio signal source
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R noteson tirepr essur e(/ page460)
Chec kingthetir epr essur ewit hth etir epr es‐
sur emoni toring system
Re quirement s:
R The ignit ionisswitc hedon. On-
boar dcom puter:
4 Service 5
Tires
One ofthefo llo wing displa ysappear s:
R Cur rent tirepr ess ureand tirete mp eratur eof
th eindividual wheels: R
Tire pressure willbedisplayed afterdriving a
few minutes
R Tire Pressure MonitorAct ive: thete ac h-in
pr oce ssofthesy stem isno tye tcomple te.
The tirepr essur esarealr eady being moni‐
to re d. #
Com pareth etir epr essur ewit hth ere com‐
mend edtirepr ess urefo rth ecur rent operat‐ 46
4
Whe elsand tires

ing
con dition (/page46 1). Obser vethe
no teson tirete mp eratur e(/ page460).
% The values displa yedin themultifunc tiondis‐
pla yma yde viat efrom those ofthetir epr es‐
sur ega ug eas they referto sea leve l.At high
altitudes, thetir epr essur eva lue indic ated by
a pr essur ega ug ear ehigh erthan those
sho wnbytheon- boar dcom puter.In this
case, donotre duce thetir epr essur e.
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R Noteson tirepr essur e(/ page460)
Re star ting thetir epr essur emoni toring sys‐
te m
Re quirement s:
R The recomme ndedtirepr ess ureis cor rectl y
se tfo rth ere spectiv eoper ating status on
eac hof thefo ur wheel s(/ page46 0).
Re star tth etir epr essur emonit oring system in
th efo llo wing situat ions:
R The tirepr essur ehas chang ed.
R The wheels ortires have been chang edor
ne wlyins talled. On-
boar dcom puter:
4 Service 5
Tires #
Swipe down wardson Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The Use Current Pressures asNew Refer-
ence Values? messageis sho wninthemulti‐
func tion displa y. #
Tobegin restar t,pr ess Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The Tire Press. MonitorRestart edmessag eis
sho wninthemultifunc tiondispla y.
Cur rent wa rning mess ages aredele tedand
th eye llo w0077 warning lam pgoes out.
Af teryo uha ve been driving fora fe w
minut es,thesy stem checks whe ther thecur‐
re nt tirepr ess ures arewi thin thespecif ied
ra ng e. The current tirepr ess ures areth en
accep tedas refere nce values andmon itor ed.
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R Noteson tirepr essur e(/ page460) Ra
dio -equipme ntappr oval of thetir epr es‐
sur emoni toring system
Ra dio equipme ntappr oval number s Co
untr yR adiotype approval number
Ca nada IC:2546A -GG4T
IC: 2546A -DG6W2D4
IC: 2546A -MC34MA4
US AF CCID:MRXGG4 T
FCC ID:MRXD G6W2D4
FCC ID:MRXM C34MA4 Fu
rther information onthedeclar ationofcon ‐
fo rm ity forwir eles sve hicle component s
(/ page25). Ti
re pres sur elo ss wa rning system Fu
nction ofthetir epr essur eloss warning
sy stem
The tirepr essur eloss warning system warnsth e
dr iver by means ofdisp lay messa geswhen ther e
is ase vere tirepr es su re loss. Wheels
andtires 465