display MERCEDES-BENZ GLC 2021 Workshop Manual

Making
anemer gency call #
Toopen theco verof SOS button2 ,pr ess it
br ief ly. #
Press and hold SOS button3 forat lea st
one second.
If aMer cedes mecall isactiv e,an emer gency
cal lcan still be trigg ered. This hasprior ity ove r
all other activ ecalls.
Inf ormat ionabout theMer cedes mecall
using theme button
A cal lto theMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system
(/ page263).
Using thevo ice dialog system youacc ess the
desir edser vice:
R Accid ent and Brea kdo wnManag eme nt
R Mer cede s-Benz Customer Centerforge ner al
inf orma tionab ou tth eve hicle
Yo ucan find informa tionon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle R
Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er(/ page265).
Call ingtheMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Access toaGSM networkis available.
R The contract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition mustbe switc hedonsothat
ve hicle datacan betransf erredaut omati‐
cally .
Multimedia system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display. Then,
youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
Call ingtheMer cedes- BenzCustomer Center
af te raut omat icac ciden tor break down
de tection
Re quirement s:
R The vehicle hasdetected anacci dent or
br ea kdo wnsitu ation.
R The vehicle isstatio nary.
R The hazar dwa rning light sar eswitc hedon.
% This function isno tav ailable inall coun tries.
The vehicle candetect acci dent orbrea kdo wn
situ ations undercer tain cir cums tances.
In theeve ntan acci dent or brea kdo wnisde tec‐
te d, theemer gency guide sho wssafetyno tesin
th emultimedia system displa y.
Af terqu itting theemer gency guide displ ayon
th emultimedia system, apr om ptappear sask ing
whe ther youwo uld liketo get suppor tfr om the
Mer cedes-Ben zCus tomer Cent er. 26
4
MBUX multime diasystem

The
Mercedes‑B enzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinit iated emer gency
st op byActiveEmerg encyStop Assis t
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er.
The Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. If
no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely. Tr
igg ering ama nual Mercedes-B enzemer ‐
ge ncy call #
Touse theSOS buttonin theov erhead
contr olpa nel: press and hold theSOS but‐
to nfo rat lea stone second (/page263). #
Touse voice contr ol:use theVo ice Cont rol
Sy stem voice com mand s. The
emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator .
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. 27
0
MBUX multimedia system

ASS
YSTPL US service interva ldisp lay Fu
nction oftheASS YSTPL US service interva l
displ ay The
ASSYSTPL US service interva ldispla yon the
Ins trument Displaypr ov ides informatio non the
re maini ngtime ordis tance before thene xt
ser vice duedate.
Yo ucan hide this ser vice displa yusing thebac k
butt ononthelef t-hand sideofthesteer ing
wheel.
Depen dingonhowtheve hicle isused, the
ASS YSTPL US service interva ldispla yma y
shor tenth eser vice interva l,e.g. inthefo llo wing
cases :
R Mainl yshor t-dis tance drivi ng
R Whe nth eengine isoftenleft idling forlong
per iods
R Intheeve ntoffreq uent col dstar tphase s
Mer cedes-Ben zre comme ndsavoiding such
oper ating condit ions.
Yo ucan obtain informat ionconcernin gth eser v‐
icing ofyour vehicle from aqu alif ied spec ialist wo
rkshop, e.g.anaut hor ized Mercedes-Benz
Cent er. Displa
yingtheser vice dueda te On-boar
dcom puter:
4 Service 5
ASS YST PLUS
The next ser vice duedateis displa yed. #
Toexitth edisp lay: press thebac kbutt on
on thelef t-hand sideofthesteer ing wheel.
Bear inmind thefo llo wing relat ed topic:
R Oper ating theon- board computer
(/ page236). Inf
ormat iononregular maintenance work *
NO
TEPrema turewe arthro ugh failur eto
obser veser vice duedates Maint
enance workwhic his no tcar ried out at
th eright time orincom pletely ca nlead to
inc reased wearand damag eto theve hicle. #
Adher eto thepr escr ibed service inter‐
va ls. #
Alw aysha ve thepr escr ibed maint e‐
nanc ewo rkcar ried out ataqu alif ied
spec ialistwo rkshop. Special
service requ irement s The
prescr ibed service interva lis based onnor ‐
mal opera tionoftheve hicle. Maintenance work
will needto be per form ed mor eof tenif th eve hi‐
cle isoper ated under arduous conditions or
incr eased loads.
The ASSYSTPL US service interva ldispla yis onl y
an aid. Thedriver oftheve hicle bearsre sponsi‐
bility asrega rdsto whe ther maint enanc ewo rk
nee dstobe per form ed mor eof tenth an spec i‐
fi ed based ontheactual operating conditions
and/or loads.
Ex am ples ofarduous operating conditions :
R regular citydriving withfreq uent intermedi‐
at estops
R mainly short-distance drivi ng 28
0
Ma intena nce and care

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldispla ycan
calc ulateth eser vice duedateonl ywhen the
batt eryis con nected. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page280). Engine
compartment Opening
andclosing thehood &
WARNIN GRisk ofacci dent dueto driv‐
ing withth ehood unlocked
The hood mayopen andblockyo ur vie w. #
Neverre lease thehood when driving. #
Beforeev erytrip, ensur eth at thehood
is loc ked. &
WARNIN GRisk ofacci dent andinjury
when openingand closingthehood
The hood maysuddenl ydr op intoth eend
position .
Ther eis arisk ofinjur yfo ran yone inthe
hood's rang eof mo vement. #
Donotopen orclose thehood ifth er e
is aper son inthehood's rang eof mo ve‐
ment. &
WARNIN GRisk ofburnswhen opening
th ehood
If yo uopen thehood when theengine has
ove rheat edorwhen ther eis afire inthe
engine compartmen t,th efo llo wing situat ions
ma yocc ur:
R Youco uld come intoco ntact withho t
ga ses.
R Youco uld come intoco ntact withot her
ho t,escaping operating fluids. #
Beforeopen ingthehood, allowthe
ove rheat edengine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Com ponents intheengine compartmen tma y
con tinue running orstar tup sudden ly,ev en if
th eignition isswitc hedoff. Maint
enanc eand care28
1

R
Ther eis amalfunct ioncaused byano ther
ra dio signal source
Chec kingthetir epr essur ewit hth etir epr es‐
sur emoni toring system
Re quirement s:
R The ignit ionisswitc hedon.
On- boar dcom puter:
4 Service 5
Tires
One ofthefo llo wing displa ysappear s:
R Cur rent tirepr ess ureand tirete mp eratur eof
th eindividual wheels: R
Tire pressure willbedisplayed afterdriving a
few minutes
R Tire Pressure MonitorAct ive: thete ac h-in
pr oce ssofthesy stem isno tye tcomple te.
The tirepr essur esarealr eady being moni‐
to re d. #
Com pareth etir epr essur ewit hth ere com‐
mend edtirepr ess urefo rth ecur rent operat‐
ing cond ition (/ page 319). Observeth e
no teson tirete mp eratur e(/ page31 7).
% Theva lues displa yedin theon- boar dcom‐
put erma yde viat efrom those ofthetir e
pr essur ega ug eas they referto sea leve l.At
high elevatio ns, thetir epr essur eva lue indi‐
cat edbyapr essur ega ug ear ehigh erthan
th ose shownbytheon- boar dcom puter.In
th is case, donotre duce thetir epr essur e.
Re star ting thetir epr essur emoni toring sys‐
te m
Re quirement s:
R The recomme ndedtirepr ess ureis cor rectl y
se tfo rth ere spectiv eoper ating status onall
of thewheels (/page31 7). Re
star tth etir epr essur emonit oring system in
th efo llo wing situat ions:
R The tirepr essur ehas chang ed.
R The wheels ortires have been chang edor
ne wlyins talled.
On- boar dcom puter:
4 Service 5
Tires #
Swipe down wardson Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The Use Current Pressures asNew Refer-
ence Values? messageis sho wninthemulti‐
func tion displa y. #
Torestar t,pr ess Touc hCon trol on thelef t-
hand sideofthesteer ing wheel.
The Tire Press. MonitorRestart edmessag eis
sho wninthemultifunc tiondispla y.
Cur rent wa rning mess ages aredele tedand
th eye llo w0077 warning lam pgoes out.
Af teryo uha ve been driving fora fe w
minut es,thesy stem checks whe ther thecur‐
re nt tirepr ess ures arewi thin thespecif ied
ra ng e. The current tirepr ess ures areth en
accep tedas refere nce values andmon itor ed. 322
Wheels andtires

Be
sureto also payatt ent ion tothefo llo wing
re lat ed topic:
R Noteson tirepr essur e(/ page31 7) Ti
re pres sur elo ss wa rning system Fu
nction ofthetir epr essur eloss warning
sy stem
The tirepr essur eloss warning system warnsth e
dr iver by means ofdisp lay messa geswhen ther e
is ase vere tirepr es su re loss.
Sy stem limit s
The system maybe impair edorma yno tfunc tion
par ticular lyin thefo llo wing situat ions:
R Incorrectly settir epr ess ure
R Sud den press urelos scau sed,fo rex am ple,
by afo re ign obje ctpene tratin gth etir e
R Steady pressur eloss inseveraltir es
The system has are strict ed ordel aye dfunc tion
par ticular lyin thefo llo wing situat ions:
R Poor ground condit ions,e.g.snowor gra vel
R Driving with sno wch ains R
When adoptingave ry spor tydriving style
wit hhigh corner ing speeds orsudden accel‐
er ation
R Drivin gwit have ry hea vyorlarg etrailer
R Driving withahigh load
The tirepr essur eloss warning system isonl yan
aid. Itis thedr iver's responsibili tyto setth etir e
pr essur eto there comme ndedcoldtirepr ess ure
su itab leforth eoper ating situation andtocheck
it.
Be sureto also obse rveth efo llo wing further
re lat ed subje cts:
R Noteson tirepr essur e(/ page31 7)
R Display messa gesabout thetir es
(/ page403)
Re star ting thetir epr essur eloss warning
sy stem
Re quirement s:
R The recomme ndedtirepr ess ureis cor rectl y
se tfo rth ere spectiv eoper ating status on
eac hof thefo ur wheel s(/ page31 7). Re
star tth etir epr essur eloss warning system in
th efo llo wing situat ions:
R The tirepr essur ehas chang ed.
R The wheels ortires have been chang edor
ne wlyins talled.
Dr iver displa y:
4 Service 5
Tires #
Swipe down wardson Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The driver displa ysho wstheRun FlatIndic ator
Act ive Restart :Press Touch Controlmessag e. #
Toinit iateare star t,pr ess Touc hCon trol on
th elef t-hand sideofthesteer ing wheel.
The driver displa ysho wstheTire Pressure
Now OK?messag e. #
Select Yes. #
Toconf irm restar t,pr ess Touc hCon trol on
th elef t-hand sideofthesteer ing wheel.
The driver displa ysho wstheRun FlatIndic a-
tor Restart edmessag e. Wheels
andtires 323

Disp
laymes sages Int
roducti on In
fo rm ation about displaymessag es
Displ aymessa gesappea ron themultifunc tion
displa y.
Dis play messa geswit hgr aphical symbols are
sim plified intheOper ator's Manual andmaydif‐
fe rfr om thesymbols onthemultifunc tiondis‐
pla y.The multifunct iondispla ysho wshigh-pr ior‐
ity displa ymessag esinred. Cer tain displa ymes‐
sag esareacc ompanied byawa rning tone.
Pl ea se act inacco rdanc ewit hth edispla ymes‐
sag esand follo wtheadditional notesin the
Oper ator's Manual .
Fo rsome display messa ges,asymbol willalso
be sho wn:
R Õ Further information
R 00A4 Hidedispla ymessag e
Wi th thelef t-hand Touc hCon trol, youcan select
th ere spectiv esymbol byswiping tothelef tor
ri ght. Press theÕ symbol tosho wfur ther infor‐ mation
onthemedia display.Press the00A4
symbol tohide thedispla ymessag e.
Yo ucan hide low- prior ity displa ymessag esby
pr essing theP backbutt onorthelef t-hand
To uc hCon trol. The displ aymessa geswill then
be stor ed inthemessag ememor y.
Re ctify thecause ofadispla ymessag eas
qu ickl yas possible .
High- prior ity displa ymess ages can notbe hid‐
den. Themultif unction displa ysho wsthese dis‐
pla ymessag escon tinuousl yuntil thecause of
th edispla ymessag ehas been rectif ied.
Cal ling up save ddispl aymes sages
On-b oard com puter:
4 Service5
1Mes sage
If th er ear eno displa ymessag es,NoMessages
will appear onthemultifunc tiondispla y. #
Scrollth ro ugh thedispla ymessag esby swip‐
ing upw ards ordown wardson thelef t-hand
To uc hCon trol. #
Toexitth emess agemem ory: press the
bac kbutt onP. Displa
ymessag esand warning/ indic ator lam ps 363

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Adaptive Highbeam Assist
Currently Unavailable See
Operator' sManual *A
dap tiveHighbeam Assistis temp orarily una vailable.
The system limits have been reac hed (/page12 4).
Once thecause ofthepr oblem isno long erpresent ,th esy stem will beavailable again. TheAdap tiveHig hbeam
As sist Now Available displaymes sagewill appear . #
Drive on . #
Operat eth ehigh beam manually untilAdaptiveHig hBeam Assis tis available again.
Adap tiveHig hbeam Assist
In oper ative *A
daptiveHighbeam Assistis malfunc tioning. #
Consult aqu alif ied spec ialistwo rkshop.
Adaptive Highbeam Assist
Camera ViewRestricted
See Operator's Manual *T
hecamer avie wisrestrict ed. Possible causes:
R Dirton thewindshield inthecamer a'sfield ofvision
R Hea vyrain, sno wor fog
Dr iving systems anddriving safetysy stems maybe malfunct ioningortemp orarily una vailable.
Onc eth ecause ofthepr oblem isno long erpresent ,th edr iving systems anddriving safetysy stems willbeavailable
ag ain.
If th edispla ymessag edoes notdisappear : #
Stop theve hicle inaccor dance withth etra ffic con dition s. #
Clean thewindshield. Displa
ymessag esand warning/ indic ator lam ps 37
1

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Hazard Warning Flashers
Malfunct ioning *T
hehazar dwa rning lam pswitc his malfun ctionin g. #
Consult aqu alif ied spec ialistwo rkshop. Ve
hicl e Dis
playmessag es
Possible causes/conseq uencesand0050 0050
Solutions
0072 Vehicle ReadytoDrive
Switc hthe Ignit ionOff
Before Exiting *Y
ouarelea ving theve hicle when itis in are ady -to- dr ive st at e. #
When youlea vetheve hicle, switchof fth eignition ,secur eth eve hicle agains tro lling away and taketh eSmar t‐
Ke ywit hyo u. #
Ifyo udo notlea vetheve hicle, switchof fth eelectr icalconsumer s,e.g. theseat heating. Other wise, the12 V
batt eryma ydisc hargeand itwill then be possible tostar tth eve hicle onlywit hth eaid ofasecon dbatt ery
(s ta rting assis tance) .
Ù Stee ringMalfunctio n
Incre ased Phy sical Effor t
See Operator'sManua l *T
hepowe rst eer ing assis tance isma lfunctio ning. &
WARNIN GRisk ofan acci dent dueto altered steer ing charact eristic s
If th epo we rassi stanc eof thesteer ing fails par tiall yor com pletely,yo uwill need touse morefo rc eto steer . #
Ifsaf esteer ing ispossible, drive on car efully . #
Visit orconsult aqu alif ied spec ialistwo rkshop immediat ely. 37
2
Display messa gesand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
0065 *T
hetailg ateis open . &
DANG ER Risk ofexhaus tga spoisoning
Combus tionengines emitpoisonous exhaus tga ses suchas carbon monoxide.Exhaus tga ses can enterthe
ve hicle interior ifth eta ilg ateis open when theengine isrunning ,esp ecially ifth eve hicle isin mo tion. #
Alw aysswitc hof fth eengine beforeopening theta ilg ate. #
Neverdr ive wit hth eta ilg ateopen . #
Close theta ilg ate.
006F Rear LeftBackrest Not
Latc hed (exa mp le) *T
heseat backres tof thecor responding seatisno teng aged. #
Foldtheseat backres tbac kuntil iteng ages.
00B2 Check Washer Fluid *T
hewasher fluid leve lin thewa sher fluid reser voirhas dropped belowtheminimum. #
Addwa sher fluid (/ page28 7). 37
4
Display messa gesand warning/ indic ator lam ps