ESP MERCEDES-BENZ GLC 2021 Manual Online

%
The maneuv ering assis tant mu stbe activ e
fo rth efunc tion ofDrive Aw ayAssi st
( / pag e22 7) and Cross Traf fic Aler t
(/ page 228) . Tr
aile rhitc h No
teson trailer operation *
NO
TEMercede s-AMG vehicles #
Obser vetheno tesin theSupplement .
Yo uco uld other wise failto recogni ze
da ngers. *
NO
TEPlug -in hybrid #
Obser vetheno tesin theSupplement .
Yo uco uld other wise failto recogni ze
da ngers. &
WARNIN GRisk ofacci dent dueto
uns uitable ballneck
If yo uins tallan unsuit ableballneck,the
tr ai le rhi tc hand there ar axle maybe ove rloa‐
ded.
This cansignif icantl yim pair thedr iving char‐
act eristic sand thetrailer maybecome loose.
Ther eis arisk offata linj ury. #
Onlyins talla ball neckth at com plies
wit hth eper missible dimension sand is
designed forth ere qu iremen tsof trailer
opera tion. #
Donotmodif yth eball neckor the
tr ai le rhi tc h. Th
eva lues approvedby themanuf acturercan be
fo und ontheidentif ication platesand inthe
"T ec hn ical data"sec tionunde r"T ra iler hitch"for
th eto wing vehicle (/page36 1). &
WARNIN GSw erving oftheve hicle/
tr ailer combination duetoinc reased
spee d
Yo uco uld lose contro lof theve hicle/tr ailer
combination.
The vehicle/tr ailercombination mayev en tip
ove r. #
Under nocircums tances should yo utry
to stra ight entheve hicle/tr ailercombi‐
nation byinc reasin gth espeed. #
Reduce your spee dand donotco unt er‐
st eer . #
Ifneces sary,appl yth ebr ak es. *
NO
TEDama getotheengine asare sult
of ove rheating #
Ifyo ure trof itatrai le rhi tc h, mod ifica ‐
tio ns totheengine cooling system may
be neces sary,dependin gon theve hicle
model.
When retrof itti ng atrai le rhi tc h, ob serveth e
fa stening pointson thech assis . Dr
ivin gand parking229

#
Installand secur eth eball coupling as
descr ibedintheball coupling manufac‐
tur er's installation instruct ions . #
When theball coupling hasbeen instal‐
led, ensureth at itis cor rectly secu red
bef oreev erytrip. Re
quirement s:
R The vehicle issecur edagains tro lling away.
At tac hin gth eball neck #
Remo vecover1 from theball neckmount
in thedir ect ion ofthear row . #
Storeco ver1 sothat itcan notmo ve
ar oun d. #
Obse rveth emanuf acturer'sinstallation
ins truct ions .
Obser vetheno teson loadi ngtheve hicle. Coupling/unc
ouplingatrailer &
WARNIN GRisk ofinju ryfrom theve hicle
le ve lbeing chang ed
Ve hicl eswith leve lcontr olsystem: the
ve hicle leve lma ybe chang edunin tentio nally,
e.g. byother persons. Youma ybec ome trap‐
ped ifyo uco uple uporunc ouple atrailer
while theve hicle leve lis ch ang ing.In addi‐
tio n,other people couldbecome trapped if
th eir limbs arebe tween theve hicle body and
th etir es orunder neathth eve hicle.
When coupling uporuncoupling atrailer ,
mak esur eth at: #
The door sor tailg atear eno topen edor
clos ed. #
Youdo notini tiat eth eleve lcon trol sys‐
te m and donotoper ateth eDY NA MIC
SELE CTswitc h. #
Donotloc kor unloc kth eve hicle. Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R The transmission isin position 005D.
The trailer willbecor rectly detected bytheve hi‐
cle onlyif th efo llo wing condition sar eme t:
R The trailer isconn ectedcor rectl y.
R The trailer lighting system isin wo rking
or der .
The func tionsof thefo llo wing systems willbe
af fect ed byacor rectl yconnect edtrai le r:
R ESP ®
trai le rst abiliz ation
R ActiveLa ne Keeping Assist
R Parking AssistPA RK TRONI C
R ActivePa rking Assist
R Blin dSpo tAss istor ActiveBli nd Spo tAssi st Dr
iving and parking 23
1

Ins
trum ent displa yove rview 1
Speedo meter
The segment son thespeedome terindica te
th est atus esofthefo llo wing systems: cruise
con trol/limit er/Active Dis tance Assist
DIS TRONI C
2 Outside temp eratur e
3 Time 4
Area foradd itional values (exa mp le:tach om‐
et er): tach ome ter/na vigation/EC Odisp lay/
consum ption/ G-me ter/dat e
5 Cool anttemp eratur edispla y
Dur ing normal oper ation, thecoolant tem‐
per atur edisp lay is per mitt edtorise to
24 8°F (120°C).
6 Select eddrive pr ogr am 7
Select edtransmi ssionposi tion
8 Multifunction display (e xa mp le:standar ddis‐
pla yfo ra trip) :assi stanc e/teleph one/n avi‐
ga tio n/tr ip/me dia/r adio/s tylesand dis‐
pl ay s/ser vice/possible settin gsforHead-u p
Displa y
9 Fuelleve land fuel filler flap locatio nind ica‐
to r Ins
trument Displayand on-boar dcom puter 235

Te
lephone Te
lephon y No
teson telephon y &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
cou ldbe dist ra cted from thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle. &
WARNIN GRisk ofinju rydue toobject s
being stowe dinco rrect ly
If objects intheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctswit hin.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,parcel
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ cargocom part‐
ment . 258
MBUX multimedia system

Ov
ervie wof smar tphone integratio n Wi
th Smar tphoneIntegr ation, youcan usecer‐
ta in func tionson your mob ilephon evia themul‐
timedia system displa y.
Onl yone mobile phoneatatime canbeconnec ‐
te dvia Smar tphon eInt egratio nto themultime‐
dia system. Also foruse withtw ophone mode
wit hsmar tphone integr ation, onlyoneadditional
mobil ephone canbeconnect edusing Blue ‐
to oth®
wit hth emultimedia system.
The fullrang eof func tions forSmar tphone Inte‐
gr ation isonly possi blewithan Interne tconnec‐
tion. Theappropr iat eapplication mustbe down‐
loaded onthemobile phonetouse Smartphon e
In te gr ation. Themobile phonemustbe switc hed
on and conn ectedtoaUS Bpor twit hth eç
symbol onthemultimedia system using asuit a‐
ble cable.
Apps forSmar tphone Integr ation
R Mer cedes-Benz Link(impleme ntation ofthe
function using theMer cedes- BenzLinkcon‐
tr ol bo x)
R Apple CarPla y® R
Android Auto
Yo ucan star tSm artphon eIn te gr atio nusin gth e
Mercedes me&Apps menu.
Yo ucan endSm artphon eIn te gr atio nby discon ‐
nec tingth econ nect ingcable between the
mobil ephone andmultime diasystem.
% Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle
is statio nary.
Ov ervie wof transf erre dve hicl edata
When using Smar tphone Integr ation, certain
ve hicle datais transf erredto themobile phone.
This enables youto getth ebes tout ofselect ed
mobile phoneservices. Vehicle datais no t
dir ectl yaccessible.
The follo wing system information istra nsmit ted:
R Softwarere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used toalter how
con tent isdispl ayed tocor respond tothedr iving
situation . The
follo wing positiondatais transmit ted:
R Coor dinat es
R Speed
R Com pass direct ion
R Accel erati on dire ction
Thi sda ta isused bythemobile phoneto
im prove theaccur acyofthena vig ation (e.g.for
continu ation inatunnel ). Mer
cedes -Ben zeme rgency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem Yo
ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheeve ntofan acci dent. eCall
in no wayre places assistance prov ided from
dialing 911.
Mer cedes-Ben zeCall onlyfunct ionsinareas
wher emobile phonecoverage isavailable from
th ewir eless service prov ider s.Insuf ficie ntnet‐
wo rkcoverage from thewir eless service prov id‐ 268
MBUXmultim ediasystem

er
sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed intheTr ans mittedDat asect ionthat fol‐
lo ws (/ pag e27 1).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s th
ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e269) ormanuall y(/ page27 0) Only
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n. Mes
sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntly charge d. MBUX
multimedia system 269

The
Mercedes‑B enzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinit iated emer gency
st op byActiveEmerg encyStop Assis t
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er.
The Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. If
no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely. Tr
igg ering ama nual Mercedes-B enzemer ‐
ge ncy call #
Touse theSOS buttonin theov erhead
contr olpa nel: press and hold theSOS but‐
to nfo rat lea stone second (/page263). #
Touse voice contr ol:use theVo ice Cont rol
Sy stem voice com mand s. The
emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator .
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. 27
0
MBUX multimedia system

#
Select Artists orSong inthedialog window.
The alertis setfo rth ecur rent artis tor trac k.
If amatc his found, apr om ptappear sask ing
whe ther youwish tochang eto thest atio n.
Ac tiv atin gspo rtsinf ormat ion #
ActivateActiv ateSpo rtsAlerts 0073.
Se ttin gaspo rtaler t #
Select AddAlert . #
Select thete am nam eor league inthedialog
windo w.
Dele ting ind ivid ualsp orts and music aler ts #
Selec tMan ageMusi cAl ert s.
or #
Selec tMan ageSport sAl ert s. #
Selec tan artist or trac k.
or #
Select ate am. #
Select DeleteSel ect edEntries .
All high light edaler tsaredele ted. Dele
ting allspor tsand music alerts #
Select Manage MusicAlerts.
or #
Select Manage SportsAlert s. #
Select DeleteAll Entries.
All aler tsaredele ted. Sound
settings Ov
ervie wof functions inthesound menu The
setting optio ns and functions available
depen don thesound system installed. Youcan
fi nd outwh ich sou ndsystem isins talled inyour
ve hicle intheDigit alOper ator's Manual.
St andar dsoun dsy stem and Advanced sound
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-rangeand bass
R Balance andfader
R Volume:
- Automatic adjustment Bur
mes ter®
sur round soun dsy stem and
Bu rm ester®
high-e nd3D surround soun d
sy stem
The follo wing functionsar eav ailable:
R Equalize r:
- Treble, mid-ra ngeand bass
R Balance andfader
R Sound focus
R VIP seat(Bu rmester®
high-end 3Dsurround
soun dsy stem only)
R Sound profiles
R Volume:
- Automatic adjustment MBUX
multime diasystem 27
9

#
Drain of fan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:The oil
le ve lsen sor ismalfun ctionin gor notcon nec‐
te d. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail. #
Close thehood.
Re filling engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN GRisk offire and injuryfrom
eng ineoil
If eng ineoilcom esintocon tact with hot
com ponent partsintheengine compart‐
ment ,it ma yignit e. #
Mak esur eth at no eng ineoilisspille d
ne xt to thefiller open ing. #
Allo wtheengine tocool offand thor‐
oughl yclean theengine oilfrom com po‐
nen tpar tsbef orest ar tin gth eve hicle. *
NO
TEEngi nedama gecau sed byan
inc orrect oil filt er ,inc orrect oil oraddi‐
tiv es #
Donotus eengi neoilsor oil filt er s
whic hdo notcor respond tothespecif i‐
cation sex plicitl ypr escr ibed forth e
ser vice interva ls. #
Followtheins truction son theser vice
int erva ldispla yfo rch ang ingtheengine
oil and obser vethepr escr ibed chang e
int erva ls. #
Donotuse additiv es. *
NO
TEDama gecau sed byrefilling too
muc hengine oil To
omuc hengine oilcan damag eth eengine
or thecat alytic converter . #
Have excess engineoilremo vedat a
qu alif ied spec ialistwo rkshop. %
Depending ondriving style, theve hicle con‐
sumes upto0.9 USqt(0.8 l)of oil per
600 miles(1 000 km).The oilconsum ption
ma ybe higher than this when theve hicle is
ne wor ifyo ufreq uen tly dr ive at high engin e
spee ds. Main
tenance andcare28
5

#
Con tinue turnin gcap 1count er-cloc kwis e
and remo veit.
The coolan tle ve lis cor rect inthefo llo wing
cases :
R Ifth eengine iscold, thecoolant isup to
mar kerbar 2.
R Ifth eengine iswa rm,th ecoolant isup to
0.6 in(1.5 cm) over themar kerbar 2. #
Ifnecessar y,add coolant that has been
appr ovedfo rMer cedes-Benz.
% Further information oncoolant
(/ page356) Re
filling thewindsh ieldwasher system &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntpar tsintheengine com‐
par tmen tcan bevery hot,e.g. theengine,
th ecooler andpartsof theex haus tsy stem. #
Allo wtheengine tocool down and only
to uc hco mp onent partsdescr ibedin
th efo llo wing. &
WARNIN G‑Ri sk offire and injuryfrom
wind shieldwa sher concen trat e
Wi ndsh ield wa sher concen trat eis highl y
fl ammab le.Itcoul dign ite if it com esinto
con tact with hotengine component partsor
th eex haus tsy stem. #
Mak esur eth at no wind shieldwa sher
concen trat espills outnext to thefiller
open ing. #
Remo vecap 1bytheta b. #
Refill wa sher fluid.
% Further information aboutthewindshield
wa sher fluid (/ page35 7) Main
tenance andcare28
7