warning MERCEDES-BENZ GLC-Class 2016 X253 User Guide

MB info call button ........................ 327
Remote fault diagnosis .................. 330
Remote vehicle locking .................. 330
Roadside Assistance button ..........326
Search & Send ............................... 329
Self-test ......................................... 325
Speed alert ....................................3 31
System .......................................... 325
Triggering the vehicle alarm ........... 332
Vehicle remote unlocking .............. 329
Mechanical key
Function/notes ................................ 85
Inserting .......................................... 85
Locking vehicle ................................ 91
Removing ......................................... 85
Unlocking the driver's door .............. 90
Memory card (audio) ......................... 249
Memory function
Seats, steering wheel, exterior
mirrors ...........................................1 21
Mercedes-Benz Intelligent Drive
360°camera .................................. 210
Active Blind Spot Assist ................. 222
Active Lane Keeping Assist ............ 225
Active Parking Assist ..................... 201
ATTENTION ASSIST ........................ 214
Blind Spot Assist ............................ 217
DISTRONIC PLUS ........................... 183
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ...............1 92
General notes ................................ 181
Lane Keeping Assist ......................2 20
PARKTRONIC ................................. 198
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 59
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Rear view camera .......................... 206
Traffic Sign Assist .......................... 216
Message memory (on-board com-
puter) ..................................................2 57
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 348 Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in the sun visor)
Mobile phone
Frequencies ................................... 406
Installatio n ..................................... 406
Menu (on-board computer) ............ 250
Tra

nsmission output (maximum) .... 406
Modifying the programming
(SmartKey) ...........................................8 4
MOExtended tires .............................. 357
Mounting wheels
Lowering the vehicle ...................... 399
Mounting a new wheel ................... 398
Preparing the vehicle .....................3 95
Raising the vehicle ......................... 396
Removing a wheel .......................... 398
Securing the vehicle against roll-
ing away ........................................ 396
MP3
Operation ....................................... 249
Multifunction display
Function/notes .............................2 41
Multifunction steering wheel
Operating the on-board computer .. 239
Overview .......................................... 35
N
NavigationMenu (on-board computer) ............ 246
Notes on breaking-in a new vehi-
cle ....................................................... 152
O
Occupant Classification System
(OCS)
Conditions ....................................... 51
Faults ............................................... 56
Operation ......................................... 52
System self-test ............................... 54
Occupant safety
Automatic measures after an acci-
dent ................................................. 60
Children in the vehicle ..................... 60
Important safety notes .................... 43
Index13

Introduction to the restraint sys-
tem .................................................. 42
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 43
Pets in the vehicle ........................... 66
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 59
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 43
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 56
Operation .........................................5 2
System self-test ............................... 54
Odometer ........................................... 244
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 251
Assistance menu ........................... 252
Display messages .......................... 257
Displaying a service message ........ 343
DISTRONIC PLUS ........................... 189
Factory settings ............................. 256
Head-up display ............................. 241
Important safety notes .................. 238
Instrument cluster menu ............... 255
Lights menu ................................... 255
Media menu ................................... 248
Menu overview .............................. 243
Message memory .......................... 257
Navigation menu ............................ 246
Operation ....................................... 239
Radio menu ................................... 248
Service menu ................................. 252
Settings menu ............................... 252
Standard display ............................ 244
Telephone menu ............................ 250
Trip menu ...................................... 244
Video DVD operation ..................... 249
Opening and closing the side trim
panels ................................................. 132 Operating safety
Declaration of conformity ................ 26
Important safety notes .................... 25
Operating system
see On-board computer
Operator's Manual
Overview .......................................... 23
Vehicle equipment ........................... 23
Outside temperature displ
ay
........... 239
Overhead control panel ...................... 39
Override feature
Rear side windows ........................... 66
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 408
Paintwork (cleaning instructions) ... 346
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................. 101
Opening/closing ............................ 102
Problem (malfunction) ................... 106
Resetting ....................................... 104
Parking
Important safety notes .................. 172
Parking brake ................................ 174
Position of exterior mirror, front-
passenger side ............................... 120
Rear view camera .......................... 206
Switching off the engine ................ 173
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking brake
Display message ............................ 261
Electric parking brake .................... 174
Warning lamp ................................. 298
Parking lamps
Switching on/off ........................... 125
PARKTRONIC
Deactivating/activating ................. 200
14Index

Driving system ............................... 198
Function/notes ............................. 198
Important safety notes .................. 198
Problem (malfunction) ................... 201
Range of the sensors ..................... 198
Warning display ............................. 199
PASSENGER AIR BAG
Display message ............................ 271
Indicator lamps ................................ 43
Problems (malfunction) .................. 271
Perfume atomizer
Operating ....................................... 147
Perfume vial ................................... 147
Problem (malfunction) ................... 149
Pets in the vehicle ............................... 66
Plastic trim (cleaning instruc-
tions) .................................................. 350
Power washers .................................. 345
Power windows
see Side windows
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................ 265
Operation ......................................... 59
PRE-SAFE
®Brake
Activating/deactivating ................. 253
Display message ............................ 266
Function/notes ................................ 75
Important safety notes .................... 76
Warning lamp ................................. 301
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 59
Protection against theft
ATA (Anti-Theft Alarm system) ......... 78
Immobilizer ...................................... 78
Protection of the environment
General notes .................................. 22
Pulling away
Automatic transmission ................. 157
General notes ................................ 157
Hill start assist ............................... 157
Trailer ............................................ 157
Q
QR codeMercedes-Benz Guide App ................. 1 Rescue card ..................................... 28
Qualified specialist workshop ........... 27
R
Radiator cover................................... 339
Radio
Selecting a station ......................... 248
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 26
Reading lamp ..................................... 129
Rear compartment
Setting the air vents ...................... 150
Rear fog lamp
Display message ............................ 274
Switching on/off ........................... 125
Rear lamps
see Lights
Rear seat
Adjusting the angle of the backr-
ests ................................................ 312
Rear seats
Display message ............................ 289
Rear view camera
Cleaning instructions ..................... 348
Displays in the Audio display ......... 207
Displays in the COMAND display ... 207
Function/notes ............................. 206
Switching on/off ........................... 207
Rear window defroster
Problem (malfunction) ................... 147
Switching on/off ........................... 146
Rear window wiper
Replacing the wiper blade .............. 137
Switching on/off ........................... 135
Rear-view mirror
Anti-glare (manual) ........................ 118
Dipping (automatic) ....................... 120
Reflective safety jacket .................... 354
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 414
Refueling
Fuel gauge ....................................... 33
Important safety notes .................. 169
Refueling process .......................... 170
see Fuel
Index15

Remote controlGarage door opener ....................... 332
Programming (garage door
opener) .......................................... 333
Replacing bulbs
Important safety notes .................. 130
Overview of bulb types .................. 130
Removing/replacing the cover
(front wheel arch) .......................... 131
Reporting safety defects .................... 27
Rescue card ......................................... 28
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 278
Warning lamp ................................. 299
Restraint system
Display message ............................ 268
Introduction ..................................... 42
Warning lamp ................................. 298
Warning lamp (function) ................... 43
Reversing feature
Panorama sliding sunroof .............. 102
Roller sunblinds ............................. 103
Side windows ................................... 98
Tailgate ............................................ 92
Reversing lamps (display mes-
sage) ................................................... 274
Roadside Assistance (breakdown) .... 24
Roller sunblind
Panorama roof with power tilt/
sliding panel .................................. 103
Rear side windows ......................... 319
Roller sunblinds (panorama roof
with power tilt/sliding panel)
Operating ....................................... 104
Roof carrier ........................................ 317
Roof lining and carpets (cleaning
guidelines) ......................................... 352
Roof load (maximum) ........................ 415
S
Safety
Children in the vehicle ..................... 60
see Operating safety
SD memory card
Selecting ........................................ 249 Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 46
center rear-compartment seat ......... 47
Cleaning ......................................... 351
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 292
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ................... 110
Adjusting the 4-way lumbar sup-
port ................................................ 112
Adjusting the head restraint .......... 111
Calling up a stored setting (mem-
ory function) .................................. 122
Cleaning the cover ......................... 351
Correct driver's seat position ........ 108
Folding the backrest (rear com-
partment) forwards/back ...... 309, 310
Important safety notes .................. 109
Seat heating .................................. 112
Seat heating problem .................... 114
Seat ventilation .............................. 114
Seat ventilation problem ................ 115
Storing settings (memory func-
tion) ............................................... 122
Switching seat heating on/off ....... 112
Switching seat ventilation on/off .. 114
Securing a load
see Securing cargo
Securing cargo .................................. 312
Selector lever
Cleaning ......................................... 350
see Automatic transmission
Sensors (cleaning instructions) ....... 348
Service menu (on-board com-
puter) .................................................. 252
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 412
Coolant (engine) ............................ 412
Engine oil ....................................... 411
16Index

Fuel ................................................ 409
Important safety notes .................. 409
Refrigerant (air-conditioning sys-
tem) ............................................... 414
Washer fluid ................................... 413
Settings
Factory (on-board computer) ......... 256
On-board computer ....................... 252
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 274
Side windows
Cleaning ......................................... 347
Convenience closing feature ............ 99
Convenience opening feature .......... 99
Important safety information ........... 98
Opening/closing .............................. 98
Problem (malfunction) ................... 101
Resetting ....................................... 100
Reversing feature ............................. 98
Ski and snowboard bag .................... 309
Sliding sunroof
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 86
Changing the programming ............. 84
Checking the battery ....................... 86
Convenience closing feature .......... 100
Convenience opening feature .......... 99
Display message ............................ 290
Door central locking/unlocking ....... 83
Important safety notes .................... 82
KEYLESS-GO start function .............. 84
Loss ................................................. 87
Mechanical key ................................ 85
Overview .......................................... 82
Positions (ignition lock) ................. 153
Problem (malfunction) ..................... 87
Starting the engine ........................ 155
Smartphone
Starting the engine ........................ 156
Snow chains ...................................... 377
Socket (12 V)
Cargo compartment ....................... 322
Center console .............................. 321
General notes ................................ 321
Rear compartment ......................... 321 Special seat belt retractor
.................. 61
Specialist workshop ............................ 27
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 255
Digital ............................................ 245
In the Instrume
nt cluster ................. 33
Segments ...................................... 238
Selecting the display unit ............... 255
see Instrument cluster
Standing lamps
Display message ............................ 274
Switching on/off ........................... 126
Start/Stop button
Starting the engine ........................ 156
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 155
STEER CONTROL .................................. 78
Steering
Display message ............................ 289
Warning lamps ............................... 303
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 284
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 116
Adjusting (manually) ...................... 115
Button overview ............................... 35
Buttons (on-board computer) ......... 239
Cleaning ......................................... 350
EASY ENTRY/EXIT feature ............. 117
Important safety notes .................. 115
Steering wheel heating .................. 116
Storing settings (memory func-
tion) ............................................... 122
Steering wheel heating
Problem (malfunction) ................... 117
Switching on/off ........................... 116
Steering wheel paddle shifters ........ 167
Stowage areas ................................... 306
Index17

Stowage compartmentsArmrest (under) ............................. 308
Center console .............................. 307
Cup holders ................................... 318
Door ............................................... 308
Eyeglasses compartment ............... 307
Glove box ....................................... 307
Important safety information ......... 306
Map pockets ..................................3 08
Rear ............................................... 308
Stowage net ................................... 308
see Stowage areas
Stowage net ....................................... 308
Summer tires
In winter ........................................ 376
Sun visor ............................................ 319
Suspension settings
AIR BODY CONTROL ......................1 96
SUV
(Sport Utility Vehicle) ....................... 25
Switching air-recirculation mode
on/off ................................................. 147
T
Tachometer ........................................ 239
Tail lamps
see Lights
Tailgate
Display message ............................ 288
Emergency unlocking ....................... 97
Limiting the opening angle ...............9 7
Obstruction detection ......................9 2
Opening dimensions ......................4 15
Opening/closing .............................. 92
Opening/closing (automatically
from inside) ...................................... 96
Opening/closing (automatically
from outside) ................................... 93
Opening/closing (manually from
outside) ............................................ 93
Tank content
Fuel gauge ....................................... 33
Technical data
Capacities ...................................... 409
Information ....................................4 06
Tires/wheels ................................. 399
Trailer loads ................................... 416 Vehicle data ................................... 415
Telephone
Accepting a call (multifunction
steering wheel) .............................. 250
Display message ............................ 289
Introduction ................................... 250
Menu (on-board computer) ............ 250
Number from the phone book ........2 51
Redialing ........................................ 251
Rejecting/ending a call ................. 250
Temperature
Coolant (display in the instrument
cluster) .......................................... 239
Outside temperature ......................2 39
Setting (climate control) ................ 145
Tire pressure
Calling up (on-board computer) ..... 381
Checking manually ........................ 381
Display message ............................ 285
Maximum ....................................... 380
Not reached (TIREFIT) .................... 359
Notes ............................................. 379
Reached (TIREFIT) .......................... 359
Recommended ............................... 377
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 383
Function/notes .............................3 81
G

eneral notes ................................ 381
Important safety notes .................. 381
Radio type approval for the tire
pressure monitor ........................... 384
Restarting ...................................... 383
Warning lamp ................................. 302
Warning message .......................... 383
Tire-change tool kit ........................... 356
TIREFIT kit .......................................... 358
Tire pressure not reached .............. 359
Tire pressure reached .................... 359
Tires
Aspect ratio (definition) ................. 394
Average weight of the vehicle
occupants (definition) .................... 393
Bar (definition) ............................... 392
Changing a wheel .......................... 395
Characteristics .............................. 392
Checking ........................................ 375
Curb weight (definition) ................. 394
18Index

W
Warning and indicator lampsABS ................................................ 294
Brakes ...........................................2 93
Check Engine ................................. 299
Coolant .......................................... 299
Distance warning ........................... 301
ESP
®.............................................. 296
ESP®OFF ....................................... 297
Fuel tank ........................................ 299
General notes ................................ 291
Overview .......................................... 34
Parking brake ................................ 298
PASSENGER AIR BAG ......................4 3
Reserv efuel .................................. .299
Restraint system ............................ 298
Seat belt ........................................ 292
Steering ......................................... 303
Tire pressure monitor .................... 302
Warranty .............................................. 23
Washer fluid
Display message ............................ 289
Wheel and tire combinations
Tires ............................................... 401
Wheel bolt tightening torque ........... 399
Wheel chock ...................................... 396
Wheels
Changing a wheel .......................... 395
Checking ........................................ 375
Cleaning ......................................... 347
General notes ................................ 399
Important safety notes .................. 374
Information on driving .................... 374
Interchanging/changing ................ 395
Mounting a new wheel ................... 398
Mounting a wheel .......................... 395
Removing a wheel .......................... 398
Snow chains .................................. 377
Storing ...........................................3 95
Tightening torque ........................... 399
Wheel size/tire size ....................... 399
Window curtain air bag
Display message ............................ 269
Operation ......................................... 51
Windows
see Side windows Windshield
Defrosting .............. ........................ 146
Wi

ndshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 341
Important safety notes .................. 413
Windshield wipers
Problem (malfunction) ................... 138
Rear window wiper ........................ 135
Replacing the wiper blades ............ 135
Switching on/off ........................... 134
Winter driving
Important safety notes .................. 376
Slippery road surfaces ................... 180
Snow chains .................................. 377
Winter operation
Radiator cover ............................... 339
Summer tires ................................. 376
Winter tires
M+S tires ....................................... 376
Wiper blades
Cleaning ......................................... 347
Important safety notes .................. 135
Replacing ....................................... 135
Replacing (rear window) ................ 137
Replacing (windshield) ................... 135
Wooden trim (cleaning instruc-
tions) .................................................. 350
Index21

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
Rthe fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
Introduction25
Z

worked components. In particular, systems
relevant to safety could also be affected. As aresult, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch
fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediat
ely, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Declarations of conformity
Vehicle components which receive
and/or transmit radio waves
USA: "The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ-
ing interference that may cause undesired
operation of the device."
Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop.
GWARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle.
GWARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
26Introduction

the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
!If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at an authorized Mercedes-Benz Center:
Rwork relevant to safety
Rservice and maintenance work
Rrepair work
Ralterations, installation work and modifica-
tions
Rwork on electronic components
Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv-
ing your vehicle:
Rthe safety notes in this manual
Rthe vehicle technical data
Rtraffic rules and regulations
Rlaws and safety standards pertaining to
motor vehicles
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe mayaffect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required ofmanufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notify-
ing Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
Introduction27
Z