check engine MERCEDES-BENZ GLC-Class 2016 X253 Owner's Guide

Problems with the engine
ProblemPossible causes/consequences andMSolutions
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position 0in the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in the instrument cluster go out.
XTry to start the engine again (Ypage 155). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 365).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 155).
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not run-
ning smoothly and is
misfiring.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
XHave the cause rectified immediately at a qualified specialist
workshop.
The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †).The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 341). Observe the warning
notes as you do so and add coolant if necessary.
160Driving
Driving and parking

:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position dis-
play show how and into which transmission
positions you can shift using the DIRECT
SELECT lever.
If the transmission position display in the mul- tifunction display is not working, you should
pull away carefully to check whether the
desired transmission position is engaged.
Ideally, you should select transmission posi-
tion Dand drive program Eor S.
Transmission positions
BPark position
This prevents the vehicle from roll-
ing away when stopped.
Only shift the transmission into
position Pwhen the vehicle is sta-
tionary (
Ypage 162). The parking
lock should not be used as a brake
when parking. Always apply the
electronic parking brake in addi-
tion to the parking lock in order to
secure the vehicle.
Park position Pis automatically
engaged if:
Ryou switch off the engine using
the SmartKey and remove the
SmartKey
Ryou switch off the engine using
the key or using the Start/Stop
button and open the driver's
door or front-passenger door
Rthe driver's door is opened when
the vehicle is stationary or driv-
ing at very low speed and the
transmission is in position Dor R
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop.
CReverse gear
Only shift the transmission into
position Rwhen the vehicle is sta-
tionary.
164Automatic transmission
Driving and parking

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission has
problems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist work-
shop immediately.
The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift intosecondgear and reverse gear.
XStop the vehicle.
XShift the transmission to position P.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to positionDor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
XHave the transmission checked at a qualified specialist work-
shop immediately.
Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
!Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
!Since ESP®engages automatically, the
ignition must be switched off (the Smart-
Key or Start/Stop button must be in posi-
tion 0or 1) if:
Rthe electric parking brake is being tested
on a brake dynamometer
Rthe vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
Refueling169
Driving and parking
Z

If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately.
Drive on for a short while. This allows the air-
flow to cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after the vehicle has
been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads
If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
RIn order to prevent any salt build-up, apply
the brakes occasionally while paying atten-
tion to the traffic conditions.
RCarefully depress the brake pedal and the
beginning and end of a journey.
RMaintain a greater distance to the vehicle
ahead.
Servicing the brakes
!The brake fluid level may be too low, if:
Rif the red brake warning lamp lights up inthe instrument cluster and
Ryou hear a warning tone while the engine
is running
Observe additional warning messages in
the multifunction display. The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. Consult a qualified specialist work-
shop to arrange this.
!A function or performance test should
only be carried out on a 2-axle dynamom-
eter. If you wish to operate the vehicle on
such a dynamometer, please consult a
qualified specialist workshop in advance.
You could otherwise damage the drive train
or the brake system.
!The ESP®system operates automatically.
The engine and the ignition must therefore
be switched off (the SmartKey must be in
position 0or 1in the ignition lock or the
Start/Stop button must be in position 0or
1) if the electric parking brake is tested on
a brake dynamometer.
Braking triggered automatically by ESP
®
may cause severe damage to the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
Information on BAS (Brake Assist) (
Ypage 68)
and BAS PLUS (Brake Assist PLUS)
(
Ypage 68).
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake
disks and brake pads/linings:
Rbrake disks that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Driving tips179
Driving and parking
Z

The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check
the trailer's documents to see what the max-
imum permissible speed is. Observe the
legally prescribed maximum speed in the rel-
evant country.
For certain Mercedes-Benz vehicles, the max-
imum permissible rear axle load is increased
when towing a trailer. Refer to the "Technical
data" section to find out whether this applies
to your vehicle.
If you utilize any of the added maximum rear
axle load when towing a trailer, the vehicle/
trailer combination may not exceed a maxi-
mum speed of 60 mph (100 km/h) for rea-
sons concerning the operating permit. This
also applies in countries in which the permis-
sible maximum speed for vehicle/trailer com-
binations is above 60 mph (100 km/h).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
Use the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients.
iThis also applies if you have activated
cruise control.
This will use the braking effect of the engine,
so that less braking will be required to main-
tain the speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly. If you
need additional braking, depress the brake
pedal repeatedly rather than continuously.
Driving tips
RMaintain a greater distance from the vehi-
cle in front than when driving without a
trailer.
RAvoid braking abruptly. If possible, brake
gently at first to allow the trailer to run on.
Then, increase the braking force rapidly.
RThe values given for gradient-climbing
capabilities from a standstill refer to sea level. When driving in mountainous areas,
note that the power output of the engine
and, consequently, the vehicle's gradient-
climbing capability, decreases with
increasing altitude.
If the trailer swings from side to side:
XDo not accelerate.
XDo not counter-steer.
XBrake if necessary.
Installing the ball coupling
GWARNING
If the ball coupling is not correctly installed
and secured, it can come loose during the
journey and endanger other road users. There is a risk of an accident and injury.
Always install and secure the ball coupling as
described. Before every journey, ensure that
the ball coupling is secured with the bolt and
the corresponding spring cotter.
GWARNING
If the ball coupling is not installed correctly or not secured with the bolt provided and the
corresponding spring cotter, the trailer may
come loose. There is a risk of an accident.
Always install and secure the ball coupling as
described. Before every journey, ensure that
the ball coupling is secured with the bolt and
the corresponding spring cotter.
GWARNING
If the ball coupling is not installed and secured
correctly the trailer may come loose. There is
a risk of an accident.
Install and secure the ball coupling as descri-
bed in the ball coupling installation instruc-
tions. Make sure that the ball coupling is
installed and secured correctly before every
journey.
230Towing a trailer
Driving and parking

cleaned, remove the ball coupling. The trailer
tow hitch must then not be used to tow a
trailer, as safe operation cannot be guaran-
teed.
Have the entire trailer tow hitch checked at a
qualified specialist workshop.
Coupling up a trailer
!
Do not connect the trailer's brake system
(if featured) to the hydraulic brake system
of the towing vehicle, as the latter is equip-
ped with an anti-lock brake system. Doing
so will result in a loss of function of the
brake systems of both the vehicle and the
trailer.
XShift the transmission to position P.
XApply the vehicle's electric parking brake.
XStart the engine.
XVehicles with AIR BODY CONTROL:
selectComfort driving program or Trailer
off-road program.
XSwitch off the engine.
XClose the doors and tailgate.
XCouple up the trailer.
XEstablish the electrical connection
between the vehicle and the trailer.
XCheck that the trailer lighting system is
working.
XPush the combination switch upwards/
downwards and check whether the corre-
sponding turn signal on the trailer flashes.
A trailer that is connected is recognized only
when the electrical connection is established
correctly and when the lighting system is
working properly. The function of other sys-
tems also depends on this, for example:
RESP®
RPARKTRONIC
RActive Parking Assist
RActive Blind Spot Assist
RActive Lane Keeping Assist
iVehicles with AIR BODY CONTROL: if you
couple up a trailer, the vehicle always
remains at highway level. When coupling up
a trailer, please observe the following:
RUnless highway level has been set man-
ually, the vehicle is automatically low-
ered to highway level. This is the case if a
speed of 5 mph (8 km/h) is reached.
These restrictions apply to all accessories
powered through a connection to the trailer
power socket of your vehicle, e.g. a bicycle
carrier.
Observe the maximum permissible trailer
dimensions (width and length).
Most U.S. states and all Canadian provinces
require by law:
RSafety chains between the towing vehicle
and the trailer. The chains should be cross-
wound under the trailer drawbar. They must
be fastened to the vehicle's trailer cou-
pling, not to the bumper or the axle.
Leave enough play in the chains to make
tight cornering possible.
RA separate brake system for certain types
of trailer.
RSafety switch for braked trailers. Check the specific legal requirements applicable to
your state.
If the trailer becomes detached from the
towing vehicle, the safety switch applies
the trailer brakes.
Towing a trailer
There are numerous legal requirements con-
cerning the towing of a trailer, e.g. speed
restrictions. Make sure that your car/trailer
combination complies with the local regula-
tions:
Rin your place of residence
Rin the location to which you are driving
The police and local authorities can provide
reliable information.
232Towing a trailer
Driving and parking

Observe the following when towing a trailer:
RTo gain driving experience and to become
accustomed to the new handling charac-
teristics, you should practice the following
in a traffic-free location:
-cornering
-stopping
-backing up
RBefore driving, check:
-trailer tow hitch
-safety switch for braked trailers
-safety chains
-electrical connections
-lights
-wheels
RAdjust the exterior mirrors to provide an
unobstructed view of the rear section of the
trailer.
RIf the trailer has electronically controlled
brakes, pull away carefully. Brake manually
using the brake controller and check
whether the brakes function correctly.
RSecure any objects on the trailer to prevent
the cargo from slipping when the vehicle is
in motion.
RWhen you couple up a trailer, check at reg-
ular intervals that the load is firmly secured.
If the trailer is equipped with trailer lights
and brakes, check the trailer to ensure that
these are working.
RBear in mind that the handling will be less
stable when towing a trailer than when driv-
ing without one. Avoid sudden steering
movements.
RThe vehicle/trailer combination is heavier,
accelerates more slowly, has a decreased
gradient climbing capability and a longer
braking distance.
It is more susceptible to side winds and
requires more careful steering.
RIf possible, do not brake suddenly, but
instead depress the brake pedal moder-
ately at first so that the trailer can activate its brakes. Then increase the pressure on
the brake pedal.
RIf the automatic transmission repeatedly
shifts between gears on uphill or downhill
gradients, shift to a lower gear using the
left-hand steering wheel paddle shifter.
A lower gear and lower speed reduce the
risk of engine failure.
RWhen driving downhill, shift to a lower gear
to utilize the engine's braking effect.
Avoid continuous brake application as this
may overheat the vehicle brakes and, if
installed, the trailer brakes.
RIf the coolant temperature increases dra-
matically while the air-conditioning system is switched on, switch off the air-condition-
ing system.
Coolant heat can also be dissipated by
opening the windows and switching the
ventilation blower and the interior temper-
ature to the highest level.
RWhen overtaking, pay particular attention
to the extended length of your vehicle/
trailer combination.
Due to the length of the vehicle/trailer
combination, you require addi

tional road
space in relation to the vehicle you are
overtaking before you can change back to
the original lane.
Decoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
!Do not disconnect a trailer with an
engaged overrun brake. Otherwise, your
vehicle could be damaged by the rebound-
ing of the overrun brake.
Towing a trailer233
Driving and parking
Z

Display messagesPossible causes/consequences andMSolutions
F(USA
only)
!(Canada
only)
Parkin g
BrakeInop‐
erative
The yello w! warnin glamp lights up. The red F(USAonly)
or ! (Canada only) indicato rlamp flashes fo rabout te nsec -
onds after th eelectric parkin gbrak ehas been applied or released.
It then goe sout or remain slit .
The electric parkin gbrak eis malfunctioning, e.g. because of over-
voltag eor undervoltage.
XRemove th ecaus efo rth eovervoltage or undervoltage, e.g. by
chargin gth ebattery or restarting th eengine.
XEngage or release th eelectric parkin gbrake.
If it remain simpossible to apply or release th eelectric parkin g
brake:
XSwitc hof fth eignition and tur nit bac kon .
XEngage or release th eelectric parkin gbrake.
If th eelectric parkin gbrak estill canno tbe released:
XConsult aqualified specialist workshop .
If th eelectric parkin gbrak estill canno tbe applied:
XVisit aqualified specialist workshop .
The yellow! warnin glamp lights up and th ered F (USA
only) or !(Canada only) indicato rlamp flashes .
It is no tpossibl eto apply th eelectric parkin gbrak emanually.
XShift th etransmissio nto position P.
XVisit aqualified specialist workshop .
$(USA
only)
J(Canada
only)
Check Brake Fluid
Level
There is no tenough brak eflui din th ebrak eflui dreservoir .
In addition ,th e$ (USAonly) or J(Canada only) warnin g
lamp lights up in th einstrumen tcluster and awarnin gtone
sounds.
GWARNIN G
The brakin geffec tmay be impaired.
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinue drivin g
under any circumstances.
XSecur eth evehicl eagainst rollin gaway (Ypage 172).
XConsult aqualified specialist workshop .
XDo notadd brak efluid. This does no tcorrec tth emalfunction .
264Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
#
Check Brake Pad
Wear
The brak epads/lining shav ereached their wear limit.
US Aonly: th e$ red brak esystem warnin glamp is lit while th e
engin eis running .
XVisitaqualified specialist workshop .
G
Inoperative
Oneor mor emain features of th embrace system are malfunc -
tioning.
XVisit aqualified specialist workshop .
Collision Preven‐
tionAssist Plu s
Currently Unavail‐
ableSee Opera‐
tor's Manual
COLLISION PREVENTION ASSIST PLU Sis temporarily no topera-
tional.
Possibl ecauses are:
Rth erada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radi osta-
tion sor other source sof electromagnetic radiation .
Rthesystem is outside th eoperating temperature range.
Rth eon-boar dvoltag eis to olow.
Whe nth ecauses state dabov eno longer apply, th edisplay mes -
sage disappears.
COLLISION PREVENTION ASSIST PLU Sis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 172).
XRestart th eengine.
Collision Preven ‐
tionAssist Plu s
Inoperative
COLLISION PREVENTION ASSIST PLU Sis temporarily inoperative
due to amalfunction .Adaptive Brake Assis tmay also hav efailed.
XVisit aqualified specialist workshop immediately.
PRE-SAFE Inopera‐
tiv eSee Opera‐
tor's Manual
Importan tfunction sof PRE-SAF E®havefailed. Al lother occupant
safet ysystems ,e.g. air bags ,remain available.
XVisit aqualified specialist workshop immediately.
Display messages26 5
On-board computer and displays
Z

Engine
Display messagesPossible causes/consequences andMSolutions
+
Check Coolant
Level See Opera‐
tor's Manual
The coolant level is too low.
!Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
XAdd coolant, observing the warning notes before doing so
(
Ypage 341).
If you have to add coolant frequently:
XContact a qualified specialist workshop and have the engine
cooling system checked.
?The fan motor is faulty.
XAt coolant temperatures below 248 ‡ (120 †), drive to the
nearest qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic.
?
Coolant Too Hot
Stop Vehicle Turn
Engine Off
The coolant is too hot.
A warning tone also sounds.
GWARNING
Do not drive when your engine is overheated. This can cause some
fluids which may have leaked into the engine compartment to
catch fire.
Steam from the overheated engine can also cause serious burns
which can occur just by opening the hood.
There is a risk of injury.
XPull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 172).
XWait until the engine has cooled down.
XMake sure that the air supply to the engine radiator is not
blocked, e.g. by snow, slush or ice.
XDo not start the engine again until the display message goes out
and the coolant temperature is below 248 ‡ (120 †). Other-
wise, the engine could be damaged.
XPay attention to the coolant temperature display.
If the temperature increases again:
XVisit a qualified specialist workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 248 ‡ (120†) .
276Displa y messages
On-board computer and displays