automatic transmission MERCEDES-BENZ GLC COUPE 2016 Owner's Manual

DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs: S+
Sport Plus Particularly sporty driving
characteristics
S
Sport Sporty driving characteris-
tics
C
Comfort Comfortable and economi-
cal driving characteristics
E
Economy Particularly economical
driving characteristics
I
Individual Individual settings
Depending on the drive program selected, the
following vehicle characteristics will change:
R the engine management
R the transmission management
R the suspension
R the steering
R the availability of the ECO start/stop function
R climate control
R the driver assistance systems
R the availability of gliding mode
Further information for automatic drive program
characteristics (Y page 157).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics via the
multimedia system. You can find information
about this in the Digital Owner's Manual.
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. Selecting the drive program X
Push DYNAMIC SELECT switch :forwards
or back until the desired drive program is
selected.
The status icon of the selected drive program is shown on the multifunction display.
In addition, the current drive program settings
are shown briefly on the multimedia system
display.
You can also shift gears yourself using the steer- ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 158).
Additional settings :
Position of the exhaust flap (Y page 150)
; ECO start/stop function (Y page 147)
= ESP ®
(Y page 73)
? Suspension (Y page 190)
A To permanently activate manual gearshift-
ing (Y page 158)
When you press buttons :–A, the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics are applied. This is also the case if
you have previously pressed buttons :–A. 152
DYNAMIC SELECT switchDriving and pa
rking

i
In a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
quality of the available fuel. In this case, the
ECO start/stop function is not available in any
drive program, regardless of what is shown on
the multimedia system display. All other models
Hybrid vehicles: observe the notes on the
DYNAMIC SELECT switch in the separate Own-
er's Manual.
Use the DYNAMIC SELECT switch to change the
drive program.
Depending on the drive program selected, the
following vehicle characteristics will change:
R the drive (engine and transmission manage-
ment)
R the suspension
R the steering
R the availability of the ECO start/stop function
R the climate control
- The climate control settings
- The rear window heating operation period
- The performance of the seat heating
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the
ignition is switched off for more than four hours, drive program Cis activated when the engine is
next started. X
Push DYNAMIC SELECT switch :forwards
or backwards until the desired drive program is selected.
The status icon of the selected drive program
is shown on the multifunction display. In addition, the current drive program settings
are shown briefly on the multimedia system
display.
i In a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
quality of the available fuel. In this case, the
ECO start/stop function is not available in any
drive program, regardless of what is shown on
the multimedia system display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus Particularly sporty driving
characteristics
S
Sport Sporty driving characteris-
tics
C
Comfort Comfortable and economi-
cal driving characteristics
E
Economy Particularly economical
driving characteristics
Additional information on drive programs
(Y
page 157).
You can also shift gears yourself using the steer- ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 158). Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi- Automatic transmission
153Driving and parking
Z

cle from rolling away by applying the parking
brake.
HYBRID vehicles: make sure that you read the
separate Owner's Manual. Otherwise, you may
not recognise dangers. DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi- tion P,R, Nor Dappears on the transmission
position readout on the multifunction display
(Y page 155).
Engaging park position P !
If the engine speed is too high, do not shift
the automatic transmission directly from Dto
R, from Rto Dor directly to P. Otherwise, the
automatic transmission could be damaged.
X Push the DIRECT SELECT lever in the direction
of arrow P. Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the key or
using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (Y page 187) and on
DISTRONIC PLUS (Y page 181).
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X Depress the brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(Y page 148).
Engaging neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury. 154
Automatic transmissionDriving and parking

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Engage neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
Engaging drive position D X
If the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear on the multifunction display. :
Status icon, drive program
; Transmission position
= Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program Eor S. Automatic transmission
155Driving and parking Z

Transmission positions
B Park position
This secures the vehicle against roll-
ing away when stopped.
Only shift the transmission to posi-
tion Pwhen the vehicle is stationary
(Y page 154). The parking lock
should not be used as a brake when
parking. In order to secure the vehi-
cle, always apply the electric parking brake in addition to the parking lock.
Park position Pis automatically
engaged if:
R you switch off the engine using the
key and remove the key
R you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front- passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position Dor R
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position P. Have the
vehicle electronics checked immedi-
ately at a qualified specialist work-
shop. C Reverse gear
You can shift the transmission to
position Ronly when the vehicle is
stationary (Y page 154). A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission changes
gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position
D. Gearshifting is determined
by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your driving style influences how the automatic
transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Double-clutch function When shifting down, the double-clutch function
is active regardless of the drive program. The
double-clutch function reduces load change 156
Automatic transmissionDriving an
d parking

reactions and is conducive to a sporty driving
style. The sound generated by the double-clutch
function depends on the drive program.
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine speed is equal to the engine idling
speed
R the multifunction display hides the gear indi-
cator and shows transmission position Din
green (Y page 155)
R Mercedes-AMG vehicles: the multifunction
display shows :as the status icon for the
drive program
In drive program Eand drive program C
(Mercedes-AMG vehicles) you can activate and
deactivate gliding mode using the ECO button
(Y page 149).
Gliding mode can be activated under the follow-
ing conditions:
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep uphill
or downhill gradients
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal R
you change the transmission position
(Y page 154)
R you switch to drive program S+orS
(Y page 152)
R you activate manual gearshifting
(Y page 158)
R you leave the suitable speed range
i If you have selected the "Comfort" setting
for the drive (engine management) in drive
program I, you can also activate gliding mode.
You can find information about this in the Dig- ital Owner's Manual.
Towing a trailer Towing a trailer is not possible with all models.
Further information (Y
page 219).
X Drive in the middle of the engine speed range
on uphill gradients.
X Manual gearshifting: depending on the
uphill or downhill gradient, shift to a gear
(Y page 158) in which the engine will run in
the middle of the engine speed range.
This also applies if cruise control, DISTRONIC PLUS or SPEEDTRONIC are activated. Drive programs
Drive program I (Individual) In drive program
I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital Own- er's Manual.
i To permanently shift the gears manually in
drive program Iusing the steering wheel gear-
shift paddles, select the M(Manual) setting
for the drive. Automatic transmission
157Driving and parking Z

Drive program S+ (Sport Plus)
Drive program
S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driving
characteristics
R the vehicle pulls away in first gear
R the automatic transmission shifts up later,
fuel consumption may be higher as a result of
the later automatic transmission shift points
R the suspension exhibits particularly firm
springing and damping settings (vehicles with
AIR BODY CONTROL)
R gliding mode is not available
R the ECO start/stop function is not available
Drive program S (Sport) Drive program
Sis characterised by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics
R the vehicle pulls away in first gear
R the automatic transmission shifts up later,
fuel consumption may be higher as a result of
the later automatic transmission shift points
R the suspension exhibits particularly firm
springing and damping settings (vehicles with
AIR BODY CONTROL)
R gliding mode is not available
R the ECO start/stop function is not available
Drive program C (Comfort) Drive program
Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully
R the vehicle has improved driving stability, e.g.
on slippery road surfaces
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner,
the vehicle is driven in the low engine speed
range and the wheels are less likely to spin
R gliding mode is not available (except
Mercedes-AMG vehicles) Drive program E (Economy) Drive program
Eis characterised by the follow-
ing:
R the vehicle exhibits particularly economical
driving characteristics
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully
R the vehicle has improved driving stability, e.g.
on slippery road surfaces
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner,
the vehicle is driven in the low engine speed
range and the wheels are less likely to spin
R during deceleration, the engine is disconnec-
ted from the drive train – The vehicle uses
kinetic energy and consumes less fuel (over-
run mode)
R the cooling and heating output of the climate
control system has been reduced Manual gearshifting
General notes You can shift gears yourself using the steering
wheel gearshift paddles. The transmission must
be in position Dto do this.
Depending on which steering wheel gearshift
paddle is pulled, the automatic transmission
immediately shifts to the next gear up or down,
if permitted.
Mercedes-AMG vehicles: to use manual gear-
shifting, you have two options:
R temporary setting
R permanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position D.
If you deactivate manual gearshifting, the gears will be shifted automatically again. 158
Automatic transmissionDriving and pa
rking

Temporary setting
X
To activate: shift the DIRECT SELECT lever to
position D.
X Pull steering wheel gearshift paddle :or;.
The temporary setting will remain active for a
certain amount of time. Under certain condi-
tions, the minimum amount of time is extended,
e.g. in the case of lateral acceleration, during an overrun phase or when driving on steep terrain.
X To deactivate: pull steering wheel gearshift
paddle ;and hold it in place.
or X Use the DIRECT SELECT lever to shift the
transmission position.
or X Use the DYNAMIC SELECT switch to change
the drive program.
Permanent setting (Mercedes-AMG
vehicles) !
The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the rev counter. There is otherwise a risk of
engine damage. X
To activate: shift the DIRECT SELECT lever to
position D.
X Press button :.
Indicator lamp ;lights up.
X To deactivate: press button:.
Indicator lamp ;goes out.
Shifting gears X
To shift up: pull steering wheel gearshift pad-
dle ;.
The automatic transmission shifts up to the
next gear.
If the maximum engine speed in the currently engaged gear is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage.
Mercedes-AMG vehicles: if the permanent
setting is activated, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed is reached. Be
sure to observe the upshift indicator on the
multifunction display. Always make sure that Automatic transmission
159Driving and parking Z

the engine speed does not reach the red area
of the rev counter.
X To shift down: pull steering wheel gearshift
paddle :.
The automatic transmission shifts down to
the next gear.
Automatic downshifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
Gearshift recommendation The gearshift recommendation assists you in
adopting a fuel-efficient driving style. The rec-
ommended gear is shown on the multifunction
display.
X When gearshift recommendation :is shown
on the multifunction display of the instrument
cluster, shift to recommended gear ;.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles) !
The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached, the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the rev counter. There is otherwise a risk of
engine damage. Before the engine speed reaches the red area,
an upshift indicator will be shown on the multi-
function display.
X When message :appears on the multifunc-
tion display, pull the right-hand steering
wheel gearshift paddle.
Kickdown X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel gearshift paddles.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is possible
only in the temporary setting. 160
Automatic transmissionDriving an
d parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
161Driving and parking
Z