automatic transmission MERCEDES-BENZ GLC COUPE 2016 Workshop Manual

!
If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
! Make sure that the automatic transmission
is in neutral position Nwhen washing your
vehicle in a tow-through car wash. The vehicle may otherwise be damaged.
R Operating with the key:
Do not remove the key from the ignition
lock. Do not open the driver's door when
the engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
R Operating with the Start/Stop button:
Do not open the driver's door when the
engine is switched off or at very low
speeds. Otherwise, when in transmission
position Dor Rthe automatic transmission
will automatically switch to park position P
and block the wheels.
Observe the following to make sure that the
automatic transmission stays in neutral position N:
Operating with the key and Start/Stop button:
X Make sure that the ignition is switched on.
X Make sure that the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
Operating with the Start/Stop button only: X Engage parking position P.
X Release the brake pedal.
X Remove the Start/Stop button from the igni-
tion lock (Y page 144).
X Insert the key into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
Operating with the key and Start/Stop button:
X Engage neutral N.
X Release the brake pedal. X
Release the electric parking brake, if neces-
sary.
X Switch off the ignition and leave the key in the
ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, wash off excess dirt
before cleaning the vehicle in an automatic car
wash.
After using an automatic car wash, wipe off the
wax from the windscreen and the windscreen
wiper blades. This will prevent smears and
reduce wiping noises caused by residue on the
windscreen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlet.
X Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
The water jet of circular-jet nozzles (dirt grind- ers) can cause damage not visible from the
outside to tyres or chassis components. Com-
ponents damaged in this way can unexpect-
edly fail. There is a risk of an accident.
Do not use high-pressure cleaners with circu-
lar-jet nozzles to clean the vehicle. Have dam- 332
CareMaintenance and care

When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 372).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated, the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to the
towing eyes or, if available, to the trailer tow
hitch. You could otherwise damage the vehi-
cle. !
Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. This could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to
Nand
do not open the driver's or front passenger's
door during towing. The automatic transmis-
sion may otherwise shift to position P, which
could damage the transmission.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements in each individ-
ual country when towing.
It is better to have the vehicle transported than
to have it towed.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
N when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
N, have the vehicle transported on a transporter
or trailer. Towing away and tow-starting
351Breakdown assistance Z

The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
Deactivate the automatic locking feature before towing the vehicle (Y page 89). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before the vehi-
cle is towed away (Y page 80).Fitting/removing the towing eye
Fitting the towing eye G
WARNING
The exhaust tail pipe may be extremely hot.
There is a risk of burning when removing the
rear cover.
Do not touch the exhaust tail pipe. Use
extreme caution when removing the rear
cover. Mercedes-AMG vehicles All other vehicles
The brackets for the screw-in towing eye are
located in the bumpers. They are located at therear and at the front, under covers :.
X Remove the towing eye from the vehicle tool
kit (Y page 340).
X Mercedes-AMG vehicles: use a suitable
object, e.g. a screwdriver, to prise off the
cover :on the front bumper from under-
neath. Take the cover from the opening, but
do not remove it.
Press the mark on cover :on the rear
bumper inwards and remove.
X All other vehicles: press the mark on
cover :inwards and remove.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Vehicles with a trailer tow hitch do not have a
bracket at the rear for the screw-in towing eye.
Connect the towbar to the trailer tow hitch
(Y page 220).
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press until
it engages. 352
Towing away and tow-startingBreakdown assistance

Towing the vehicle with both axles on
the ground
The automatic transmission automatically shifts to position Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the
automatic transmission stays in position N
when the vehicle is being towed, you must
observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to position
N.
X Leave the key in position 2in the ignition lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 117).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch
as usual. In this case, only the turn signals for
the desired direction flash. When you reset the
combination switch, the hazard warning lamps
start flashing again. Transporting the vehicle
General notes !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
X Turn the key to position 2in the ignition lock.
X Shift the automatic transmission to position
N.
As soon as the vehicle is loaded:
X Secure the vehicle against rolling away by
applying the electric parking brake.
X Shift the automatic transmission to position
P.
X Turn the key to position 0in the ignition lock
and remove it.
X Secure the vehicle. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
If the vehicle has transmission damage or dam- age to the front or rear axle, have it transportedon a transporter or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position P. To shift
the automatic transmission to position N, you
must provide power to the vehicle's electrical
system in the same way as when jump-starting
(Y page 348).
Have the vehicle transported on a transporter or
trailer. Tow-starting (emergency engine
starting)
! Do not tow-start vehicles with automatic
transmission. You could otherwise damage
the automatic transmission.
i You can find information on "Jump-starting"
under (Y page 348). Towing away and tow-starting
353Breakdown assistance Z