brake MERCEDES-BENZ GLC COUPE 2016 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2016, Model line: GLC COUPE, Model: MERCEDES-BENZ GLC COUPE 2016Pages: 389, PDF Size: 7.34 MB
Page 7 of 389

1, 2, 3 ...
4ETS (Electronic Traction System) see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 190
4MATIC off-road system ...................190
12 V socket
see Socket (12 V)
230 V power socket .......................... 319
360° camera
Cleaning ......................................... 335
Display in the multimedia system .. 204
Function/notes ............................ .202 A
ABS (Anti-lock Braking System) Display message ............................ 250
Function/notes ................................ 68
Warning lamp ................................. 283
Accident
Automatic measures after an acci-
dent ................................................. 56
Activating media mode
General notes ................................ 303
Activating/deactivating air-recir-
culation mode ................................... .134
Activating/deactivating cooling
with air dehumidification ................. 130
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 241
Display message ............................ 268
Function/notes ............................ .213
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 242
Display message ............................ 268
Function/notes ............................ .216
Active light function ......................... 118
Active Light System
Display message ............................ 261
Active Parking Assist
Cancelling ...................................... 197
Detecting parking spaces .............. 194
Display message ............................ 269 Exiting a parking space .................. 197
Function/notes ............................
.194
Important safety notes .................. 194
Parking .......................................... 196
Towing a trailer .............................. 194
ADAPTIVE BRAKE ................................. 77
Adaptive Brake Assist
Function/notes ................................ 72
Adaptive brake lights .......................... 73
Adaptive Damping System
Function/notes ............................ .190
Adaptive Damping System (ADS) ..... 188
Adaptive Highbeam Assist
Display message ............................ 262
Function/notes ............................ .119
Switching on/off ........................... 119
Adaptive Highbeam Assist Plus
Display message ............................ 262
Function/notes ............................ .119
Switching on/off ........................... 120
AdBlue ®
Additive ......................................... 376
Display message ............................ 265
Displaying level and range ............. 240
Filling capacity ............................... 376
Important safety notes .................. 376
Low outside temperatures ............. 376
Purity ............................................. 376
Topping up ..................................... 164
Additional speedometer ................... 244
Additives (engine oil) ........................ 377
Address book
See also Digital Owner's Manual ... 292
Adjusting the headlamp range ......... 117
Adjusting the volume
Multimedia system ........................ 293
AIR BODY CONTROL
Display message ............................ 266
Function/notes ............................ .187
Lowering the rear of the vehicle .... 189
Raising the rear of the vehicle ....... 189
Air conditioning
General notes ................................ 127
Air filter (white display message) .... 265
Air vents
Important safety notes .................. 141
Rear ............................................... 141 4
Index
Page 9 of 389

Gliding mod
e................................. 157
Kickdown ....................................... 157
Manual shifting .............................. 158
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 245
Overview ........................................ 153
Problem (fault) ............................... 161
Pulling away ................................... 146
Starting the engine ........................ 146
Steering wheel gearshift paddle s... 158
Trailer towing ................................. 157
Transmission position display
(DIRECT SELECT lever) ................... 155
Transmission positions .................. 156
Automatic transmission emer-
gency running mode ......................... 161
Auxiliary heating/ventilation
Display message ............................ 278
Important safety notes .................. 137
Problem (display message) ............ 141
Remote control .............................. 139
Setting the departure time ............. 140
Switching on/off (on the centre
console) ......................................... 138
Axle load, permissible (trailer tow-
ing) ...................................................... 381 B
Back button ....................................... 293
Bag hook ............................................ 311
Ball coupling
Swinging out .................................. 220
BAS (Brake Assist System) ................. 69
BAS PLUS with Cross-Traffic Assist (Brake Assist PLUS with Cross-
Traffic Assist)
Function/note s................................ 69
Important safety notes .................... 69
Battery (key)
Checking .......................................... 85
Important safety notes .................... 85
Replacing ......................................... 85
Battery (vehicle)
Charging ........................................ 347
Display message ............................ 264
Important safety notes .................. 345
Jump starting ................................. 348 Belt tensioner
Activation ......................................... 53
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 241
Display message ............................ 268
Notes/function .............................. 210
see Active Blind Spot Assist
BlueTEC
see AdBlue ®
Bluetooth ®
Connecting a different mobile
phone ............................................ 300
Searching for a mobile phone ........ 299
See also Digital Owner's Manua l... 292
Telephony ...................................... 299
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 325
Closing ........................................... 326
Display message ............................ 277
Important safety notes .................. 325
Opening ......................................... 326
Boot load (maximum) ........................ 379
Brake
EBD .................................................. 77
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 254
Notes ............................................. 377
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 73
Brakes
ABS .................................................. 68
Adaptive Brake Assist ...................... 72
BAS .................................................. 69
BAS PLUS with Cross-Traffic
Assist ............................................... 69
Brake fluid (notes) ......................... 377
Display message ............................ 250
Driving tips .................................... 171
Hill start assist ............................... 147
HOLD function ............................... 186 6
Index
Page 10 of 389

Important safety notes .................. 171
Parking brake ................................ 168
Warning lamp .................................2
82
Breakdown
Where will I find...? ........................ 338
see Flat tyre
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Buttons on the steering column ...... 229C
Calling up a fault see Display messages
Calling up the climate control bar
Multimedia system ........................ 296
Calling up the climate control
menu
Multimedia system ........................ 296
Camera
see 360° camera
see Reversing camera
Car
see Vehicle
Car wash (care) ................................. 331
Care
360° camera ................................. 335
Automatic car wash ....................... 331
Carpets .......................................... 337
Display .......................................... .336
Exhaust pipe .................................. 335
Exterior lighting ............................ .334
General notes ................................ 331
High-pressure cleaner .................... 332
Interior .......................................... .336
Matt paintwork .............................. 333
Paint .............................................. 333
Plastic trim ................................... .336
Reversing camera .......................... 335
Roof lining ...................................... 337
Seat belt ........................................ 337
Seat cover ..................................... 337
Selector lever ................................ 336
Sensors ......................................... 335
Side running board ........................ 335
Steering wheel ............................... 336
Trim pieces ................................... .336 Washing by hand ........................... 332
Wheels ..........................................
.334
Windows ........................................ 334
Wiper blades .................................. 334
Wooden trim .................................. 336
CD
See also Digital Owner's Manual ... 292
CD player (on-board computer) ........237
Central locking
Locking/unlocking (key ).................. 83
Centre console
Lower section .................................. 37
Upper section .................................. 36
Changing the media source ............. 236
Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles) .................................................... 245
Child
Restraint system .............................. 57
Child seat
Forward-facing restraint system ...... 61
i-Size ................................................ 58
ISOFIX .............................................. 58
On the front-passenger sea t............ 60
Rearward-facing restraint system .... 61
Recommendations ........................... 65
Suitable positions ............................ 61
Top Tether ....................................... 59
Child-proof locks
Important safety notes .................... 66
Rear doors ....................................... 67
Children in the vehicle
Important safety notes .................... 56
Cigarette lighter ................................ 318
Cleaning
Mirror turn signal ........................... 335
Trailer tow hitch ............................. 336
Climate control
Auxiliary heating/ventilation .......... 137
Control panel for THERMATIC
automatic climate control (2-
zone) .............................................. 127
Controlling automaticall y............... 131
Convenience opening/closing
(air-recirculation mode) ................. 134
Cooling with air dehumidification .. 130
Cooling with air dehumidification
(multimedia system )...................... 297 Index
7
Page 13 of 389

Symmetrical dipped beam ............. 115
Driving Assistance Plus package ..... 213
Driving on flooded roads .................. 173
Driving safety system
BAS PLUS with Cross-Traffic
Assist ............................................... 69
COLLISION PREVENTION ASSIST
PLUS ................................................ 70
EBD (electronic brake force distri- bution) ............................................. 77
STEER CONTROL ............................. 79
Driving safety systems
ABS (Anti-lock Braking System) ....... 68
ADAPTIVE BRAK E............................. 77
Adaptive Brake Assist ...................... 72
Adaptive brake lights ....................... 73
BAS (Brake Assist System) .............. 69
Distance warning function ......... 70, 71
ESP ®
(Electronic Stability Pro-
gram) ............................................... 73
Important safety guidelines ............. 68
Overview .......................................... 68
PRE-SAFE ®
Brake ............................. 77
Driving system
AIR BODY CONTROL ...................... 187
AMG sports suspension based on
AIR BODY CONTROL ...................... 190
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 184
Driving Assistance Plus package ... 213
DYNAMIC BODY CONTROL ............ 189
Driving systems
360°camera .................................. 202
Active Blind Spot Assist ................. 213
Active Lane Keeping Assist ............ 216
Active Parking Assist ..................... 194
ATTENTION ASSIST ........................ 207
Blind Spot Assist ............................ 210
Cruise control ................................ 174
Display message ............................ 266
Distronic Plus ................................ 178
HOLD function ............................... 186
Lane Keeping Assist ...................... 211
Lane package ................................ 210
PARKTRONIC ................................. 191
Reversing camera .......................... 198
SPEEDTRONIC ............................... 176 Traffic Sign Assist .......................... 208
Driving tips
Aquaplaning ................................... 173
Automatic transmission ................. 156
Brakes ........................................... 171
DISTRONIC PLUS ........................... 184
Downhill gradient ........................... 172
Driving abroad ............................... 115
Driving in winter ............................. 173
Driving on flooded roads ................ 173
Driving on wet roads ...................... 173
Fuel ................................................ 170
General .......................................... 170
Icy road surfaces ........................... 173
Important safety notes .................. 143
Limited braking efficiency on sal-
ted roads ....................................... 172
New brake disks ............................ 172
New brake pads/linings ................ 172
Running-in tips ............................... 143
Snow chains .................................. 359
Subjecting brakes to a load ........... 172
Symmetrical dipped beam ............. 115
The first 1500 km .......................... 143
Towing a trailer .............................. 219
Wet road surface ........................... 172
DVD video
Operating (on-board computer) ..... 237
See also Digital Owner's Manua l... 292
DYNAMIC BODY CONTROL
Display message ............................ 267
Function/note s............................. 189
DYNAMIC SELECT switch
Automatic transmission ................. 152
climate control (THERMOTRONIC
3-zone) ........................................... 129 E
EASY-ENTRY feature Function/note s............................. 109
EASY-EXIT feature
Function/note s............................. 109
EBD (electronic brake force distri-
bution)
Display message ............................ 252
Function/note s................................ 77 10
Index
Page 20 of 389

Operating instructions
Vehicle equipment ........................... 27
Operating safety
Declaration of conformit y................ 28
Important safety note ...................... 27
Operating system
see On-board computer
Operation
Digital Owner's Manua l.................... 25
Outside temperature display ........... 229
Overhead control panel ...................... 39
Override feature
Rear side window s........................... 67
Owner's Manual
Overview .......................................... 27 P
Paint code .......................................... 372
Paintwork (cleaning instructions) ... 333
Panic alarm .......................................... 41
Parking
Important safety notes .................. 167
Parking brake ................................ 168
Parking position for the exterior
mirror on the front-passenger
side ................................................ 112
Reversing camera .......................... 198
Switching off the engine ................ 168
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Reversing camera
Parking brake
Applying automaticall y................... 169
Applying or releasing manually ...... 169
Display message ............................ 252
Electric parking brake .................... 168
Emergency braking ........................ 170
General information ....................... 168
Releasing automaticall y................. 169
Warning lamp ................................. 286
Parking lamps
Display message ............................ 261
Switching on/of f........................... 116 PARKTRONIC
Deactivating/activating ................. 193
Driving system ............................... 191
Function/note s............................. 191
Important safety notes .................. 191
Problem (fault) ............................... 193
Sensor rang e................................. 191
Trailer towing ................................. 191
Warning display ............................. 192
PASSENGER AIR BAG
Display message ............................ 259
Indicator lamps ................................ 42
Problems (malfunctions) ................ 259
Perfume atomiser
Setting the perfume intensity
(multimedia system )...................... 296
Vial ................................................ 135
Perfume atomizer
Operating ....................................... 135
Problem (malfunction) ................... 137
Petrol .................................................. 374
Pets in the vehicle ............................... 67
Phone book
See also Digital Owner's Manua l... 292
Plastic trim (cleaning instruc-
tions) .................................................. 336
Power windows
see Side windows
PRE-SAFE ®
(anticipatory occupant
protection)
Operation ......................................... 55
PRE-SAFE ®
(preventive occupant
safety system)
Display message ............................ 255
PRE-SAFE ®
Brake
Activating/deactivating ................. 241
Display message ............................ 256
Function/note s................................ 77
Important safety notes .................... 77
Warning lamp ................................. 289
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 55
Protection against theft
ATA (Anti-Theft Alarm system )......... 79
Immobiliser ...................................... 79
Interior motion sensor ..................... 81 Index
17
Page 22 of 389

wide-angle function ......................
.202
Reversing feature
Side windows ................................... 95
Sliding sunroof ................................. 99
Tailgate ............................................ 91
Reversing lamps
Display message ............................ 261
Roof carrier ........................................ 315
Roof lining and carpets (cleaning
instructions) ...................................... 337
Roof load (maximum) ........................ 379
Route guidance
See also Digital Owner's Manual ... 292 S
Safety Children in the vehicle ..................... 56
see Occupant safety
see Operating safety
SD card
Inserting/removing ........................ 303
SD memory card
See also Digital Owner's Manual ... 292
Selecting ........................................ 237
Seat
Adjusting (Performance Seat) ....... .106
Folding the backrest (rear com-
partment) forwards/back .............. 308
Seat belt
Centre rear-compartment sea t........ 45
Correct usage .................................. 44
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 45
Adjusting the height ......................... 45
Cleaning ......................................... 337
Fastening ......................................... 45
Important safety guidelines ............. 43
Introduction ..................................... 43
Rear seat belt status indicator ......... 46
Releasing ......................................... 45
Warning lamp ................................. 280
Warning lamp (function) ................... 46
Seats
Adjusting (electrically) ................... 103
Adjusting (manually and electri-
cally) .............................................. 103 Adjusting the 4-way lumbar sup-
port ................................................ 106
Adjusting the head restraint .......... 104
Calling up a stored setting (mem-
ory function) .................................. 114
Cleaning the cover ......................... 337
Correct driver's seat position ........ 101
Important safety notes .................. 101
Seat heating .................................. 106
Seat heating problem .................... 108
Seat ventilation .............................. 107
Seat ventilation problem ................ 108
Storing settings (memory func-
tion) ............................................... 113
Switching seat heating on/of f....... 106
Switching the seat ventilation on/ off .................................................. 107
Securing a load .................................. 310
Securing luggage ............................... 310
Selector lever
Cleaning ......................................... 336
see Automatic transmission
Sensors (cleaning instructions) ....... 335
Service Centre
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 240
Service message
see ASSYST PLUS
Service products
AdBlue ®
special additive s.............. 376
Brake fluid ..................................... 377
Coolant (engine) ............................ 378
Engine oil ....................................... 377
Fuel ................................................ 373
Important safety notes .................. 373
Washer fluid ................................... 378
Setting the date/time format
See also Digital Owner's Manua l... 292
Setting the language
See also Digital Owner's Manua l... 292
Setting the time
See also Digital Owner's Manua l... 292
Settings
Factory (on-board computer) ......... 245
On-board compute r....................... 240
SETUP (on-board computer) ............. 246 Index
19
Page 27 of 389

Vehicle identification plate
.............. 372
Vehicle level
AIR BODY CONTROL ...................... 188
Display message ............................ 266
Video
Operating the DVD ......................... 237
See also Digital Owner's Manua l... 292
VIN
Seat ............................................... 373
Type plate ...................................... 372 W
Warning and indicator lamps ABS ................................................ 283
Brakes ........................................... 282
Distance warning signal ................. 289
ESP ®
.............................................. 283
ESP ®
OFF ....................................... 285
Fuel tank ........................................ 286
General notes ................................ 280
LIM (cruise control) ........................ 174
LIM (DISTRONIC PLUS) .................. 179
LIM (variable SPEEDTRONIC) ......... 176
Overview .......................................... 34
Parking brake ................................ 286
PASSENGER AIR BAG ...................... 42
Reserve fue l................................... 286
Seat belt ........................................ 280
Steering ......................................... 291
Tyre pressure monitor ................... 290
Warning triangle ................................ 339
Washer fluid
Display message ............................ 279
Weather display (COMAND Online)
See also Digital Owner's Manua l... 292
Wheel and tyre combinations
Tyres .............................................. 368
Wheel bolt tightening torque ........... 368
Wheel chock ...................................... 365
Wheels
Changing a whee l.......................... 364
Changing/replacing ....................... 364
Checking ........................................ 356
Cleaning ......................................... 334
Emergency spare whee l................. 369
Fitting a new wheel ........................ 367
Fitting a wheel ............................... 365 Important safety notes .................. 356
Information on driving .................... 356
Removing a whee l.......................... 367
Snow chains .................................. 359
Storing ........................................... 365
Tightening torque ........................... 368
Wheel size/tyre size ...................... 368
Windowbag
Display message ............................ 258
Operation ......................................... 48
Windows
Cleaning ......................................... 334
see Side windows
Windscreen
Demisting ...................................... 132
Windscreen washer fluid
see Windscreen washer system
Windscreen washer system
Important safety notes .................. 378
Topping up ..................................... 329
Windscreen wipers
Problem (malfunction) ................... 126
Replacing the wiper blades ............ 124
Switching on/of f........................... 123
Winter operation
Important safety notes .................. 358
Radiator cover ............................... 326
Slippery road surfaces ................... 173
Snow chains .................................. 359
Summer tyres ................................ 358
Winter tyres
Limiting the speed (on-board com-
puter) ............................................. 244
M+S tyres ...................................... 358
Wiper blades
Cleaning ......................................... 334
Important safety notes .................. 124
Replacing ....................................... 124
Wooden trim (cleaning instruc-
tions) .................................................. 336
Workshop
see Qualified specialist workshop 24
Index
Page 29 of 389

Environmental protection
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your end-of-life
vehicle for environmentally-friendly disposal in
accordance with the European Union (EU) End-
Of-Life Vehicles Directive.
A network of vehicle take-back points and dis-
mantlers has been established for you to return
your vehicle. You can leave it at any of these
points free of charge. This makes an important
contribution to closing the recycling circle and
conserving resources.
For further information about the recycling and
disposal of end-of-life, and the take-back con-
ditions, please visit the national Mercedes-Benz
website for your country. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war- ranty applies as for new parts.
! Airbags and seat belt tensioners, as well as
control units and sensors for these restraint
systems, may be installed in the following
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs
or welding. You could impair the operating
efficiency of the restraint systems. 26
Genuine Mercedes-Benz partsIntroduction
Page 30 of 389

Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels as
well as accessories relevant to safety that have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- ity. Use only tyres, wheels and accessories that
have been specifically approved for your vehi-
cle.
Mercedes-Benz tests genuine parts and conver-
sion parts and accessories that have been spe-
cifically approved for your vehicle for their reli-
ability, safety and suitability. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles, even if they
have been officially approved or independently
approved by a testing centre.
In Germany, certain parts are officially approved for installation or modification only if they com-
ply with legal requirements. This also applies to some other countries. All genuine Mercedes-
Benz parts meet the approval requirements. The
use of non-approved parts may invalidate the
vehicle's general operating permit.
This is the case:
R if they cause a change of the vehicle type from
that for which the vehicle's general operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification number (VIN) (Y page 372) when ordering genuine
Mercedes-Benz parts. Owner's Manual
Vehicle equipment
i This Owner's Manual describes all models,
standard and optional equipment for your
vehicle that were available at the time of going to press. Country-specific differences are
possible. Note that your vehicle may not be
fitted with all features described. This is also
the case for systems and functions relevant to safety. Therefore, the equipment on your vehicle may differ from that in the descrip-
tions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all of the sys-
tems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
important documents and should be kept in the vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident. Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring could affect their
function and/or the operation of other net-
worked components. This could in particular
also be the case for systems relevant to
safety. They might not function properly any-
more and/or jeopardise the operational
safety of the vehicle. There is an increased
risk of an accident and injury. Operating safety
27Introduction
Z
Page 34 of 389

R
malfunctions and defects in important system
components, e.g. lights, brakes
R vehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside temperature
These data are of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The information is read out by employees of the service network (including the manufacturer)
using special diagnostic testers. You can obtain
more information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
During vehicle operation, certain situations may arise in which these technical data – in conjunc-
tion with other information and, if applicable,
after consultation with an approved assessor –
may be linked to an individual person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for example, vehicle location in the event of an
emergency. Copyright information
Information on licences for free and open-
source software used in your vehicle can be
found on the data carrier in your vehicle docu-
ment wallet and, including updates, on the fol-
lowing website:
http://www.mercedes-benz.com/opensource Copyright information
31Introduction Z