service MERCEDES-BENZ GLC COUPE 2017 X253 Owner's Manual

Index....................................................... 4
Digital Operator's Manual..................25
Introduction .......................................... .25
Operation ............................................... 25
Introduction ......................................... 26
Protecting the environment ...................2 6
Genuine Mercedes-Benz parts .............. .26
Operator's Manual ................................. 27
Service and vehicle operation ................2 7
Operating safety .................................... 29
QR codes for the rescue card ................3 1
Data stored in the vehicle ...................... 31
Information on copyright ....................... 33
At a glance ........................................... 34
Cockpit .................................................. 34
Instrument cluster ................................. 35
Multifunction steering wheel ................. 36
Center console ...................................... 37
Overhead control panel .........................4 0
Door control panel ................................. 41
Safety ................................................... 42
Panic alarm ............................................ 42
Occupant safety .................................... 42
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 63
Driving safety systems ........................... 63
Protection against theft .........................7 5
Opening and closing...........................76
SmartKey ............................................... 76
Doors ..................................................... 82
Cargo compartment .............................. .83
Side windows ......................................... 88
Sliding sunroof ....................................... 92
Seats, steering wheel and mirrors ....95
Correct driver's seat position ................ 95
Seats ..................................................... 95
Steering wheel ..................................... 101
Mirrors ................................................. 103 Memory function ................................. 106
Lights and windshield wipers
..........108
Exterior lighting ................................... 108
Interior lighting .................................... 112
Replacing bulbs ................................... 112
Windshield wipers ................................ 114
Climate control ................................. 118
Overview of climate control systems ... 118
Operating the climate control sys-
tems .................................................... 119
Air vents .............................................. 124
Driving and parking ..........................126
Notes on breaking-in a new vehicle ..... 126
Driving ................................................. 126
DYNAMIC SELECT switch .................... 134
Automatic transmission ....................... 136
Refueling ............................................. 143
Parking ................................................ 149
Driving tips .......................................... 152
Driving systems ................................... 157
Towing a trailer .................................... 197
On-board computer and displays ....203
Important safety notes ........................ 203
Displays and operation ........................ 203
Menus and submenus ......................... 207
Display messages ................................ 221
Warning and indicator lamps in the
instrument cluster ............................... 251
Multimedia system ...........................263
General notes ...................................... 263
Important safety notes ........................ 263
Function restrictions ............................ 263
Operating system ................................ 264
Stowage and features ......................273
Stowage areas ..................................... 273
Features .............................................. 284
2Contents

Maintenance and care......................300
Engine compartment ........................... 300
ASSYST PLUS ...................................... 304
Care ..................................................... 305
Breakdown assistance .....................313
Where will I find...? .............................. 313
Flat tire ................................................ 315
Battery (vehicle) .................................. 319
Jump-starting ....................................... 322
Towing and tow-starting ...................... 324
Fuses ...................................................3 27
Wheels and tires............................... 330
Important safety notes ........................ 330
Operation ............................................ 330
Winter operation .................................. 332
Tire pressure ....................................... 333
Loading the vehicle .............................. 340
All about wheels and tires ................... 343
Changing a wheel ................................ 350
Wheel/tire combination ......................3 54
Technical data................................... 356
Information regarding technical data ... 356
Vehicle electronics .............................. 356
Identification plates .............................3 57
Service products and filling capaci-
ties ...................................................... 358
Vehicle data ......................................... 364
Trailer tow hitch ................................... 365
Contents3

AirbagWarning lamp ................................ .257
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Performance Seat ............................ 99
AMG menu (on-board computer) ..... 219
Anti-lock braking system
see ABS (Anti-lock Braking System)
Armrest
Stowage compartment .................. 274
Ashtray ............................................... 286
Assistance display (on-board com-
puter) ..................................................2 14
Assistance menu (on-board com-
puter) ..................................................2 15
ASSYST PLUS
Displaying a service message ........3 04
Driving abroad ............................... 305
Hiding a service message .............. 304
Resetting the service interval dis-
play ................................................ 305
Service message ............................ 304
Special service requirements ......... 305
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ...........................................7 5
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 216
Display message ............................ 239
Displaying level .............................. 187
Function/notes ............................. 186
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 234
see Lights
Automatic car wash (care) ............... 305Automatic engine start (ECO start/
stop function)
.................................... 132
Automatic engine switch-off (ECO
start/stop function) .......................... 131
Automatic headlamp mode .............. 108
Automatic transmission
Accel erato
r pedal position ............. 138
Changing gear ............................... 138
DIRECT SELECT lever ..................... 136
Display message ............................ 247
Double-clutch function .................. 138
Drive program ................................ 139
Drive program display .................... 137
Driving tips .................................... 138
DYNAMIC SELECT switch .............. 134
Emergency running mode .............. 143
Engaging drive position .................. 137
Engaging neutral ............................ 137
Engaging park position automati-
cally ............................................... 136
Engaging reverse gear ................... 137
Engaging the park position ............ 136
Gearshift recommendation ............ 142
Gliding mode ................................. 139
Kickdown ....................................... 139
Manual shifting .............................. 140
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 219
Overview ........................................ 136
Permanent setting ......................... 141
Problem (malfunction) ................... 143
Pulling away ................................... 130
Starting the engine ........................ 129
Steering wheel paddle shifters ...... 140
Trailer towing ................................. 139
Transmission position display
(DIRECT SELECT lever) ................... 137
Transmission positions .................. 138
Automatic transmission emer-
gency mode ....................................... 143
Axle load, permissible (trailer tow-
ing) ...................................................... 365
B
Back button ....................................... 264
Backup lamp
Display message ............................ 234
Index5

Important safety notes .................. 361
Low outside temperatures .............361
Purity ............................................. 361
DEF
®
Additives ........................................ 361
Diagnostics connection ......................30
Diesel .................................................. 36 0
Digital Operator's Manua l
Help ................................................ .25
Introduction .....................................2 5
Digital speedomete r........................ .208
DIRECT SELECT lever
Automatic transmission ................. 136
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 304
Calling up (on-board computer) ..... 222
Driving systems .............................2 39
Engine ............................................ 235
General notes ................................ 221
Hiding (on-board computer) ........... 222
Introduction ................................... 221
Lights ............................................. 234
Safety systems .............................. 223
SmartKey ....................................... 250
Tires ............................................... 245
Vehicle ...........................................2 47
Distance recorder .............................2 07
Distance warning (warning lamp) .... 260
Distance warning function
Function/notes ................................ 67
Distance warning system
see COLLISION PREVENTION
ASSIST PLUS
DISTRONIC PLUS
Activating ....................................... 160
Activation conditions ..................... 160
Cruise control lever ....................... 160
Deactivating ................................... 164
Display message ............................ 242
Displays in the instrument clus ter .. 163
Dri

ving tips ....................................1 64
Driving with DISTRONIC PLUS ....... 161
Function/notes .............................1 59
Important safety notes .................. 159 Setting a speed .............................. 162
Setting the specified minimum
distance ......................................... 162
Stopping ........................................ 162
with Steering Assist and Stop&Go
Pilot ............................................... 164
Doors
Automatic locking (switch) ...............8 3
Central locking/unlocking
(Sm artKey) ...................................... .76
Control panel .................................. .41
Display message ............................ 249
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 82
Opening (from inside) ...................... 82
Drinking and driving ......................... 152
Drive program
Automatic transmission ................. 139
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 219
Drive programs
Display (DIRECT SELECT lever) ...... 137
DYNAMIC SELECT switch .............. 134
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 305
Driving Assistance PLUS package ... 192
Driving on flooded roads .................. 156
Driving safety system
Crosswind Assist ............................. 72
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
ADAPTIVE BRAKE ............................. 72
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 64
BAS PLUS with Cross-Traffic
Assist ............................................... 65
COLLISION PREVENTION ASSIST
PLUS ................................................ 66
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 72
ESP®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 64
Index9

Overview .......................................... 63
PRE-SAFE®Brake ............................. 72
STEER CONTROL ............................. 74
Driving system
AIR BODY CONTROL ......................1 67
AMG sports suspension based on
AIR BODY CONTROL ......................1 69
Driving systems
360°camera .................................. 182
Active Blind Spot Assist ................. 192
Active Lane Keeping Assist ............ 195
Active Parking Assist ..................... 173
ATTENTION ASSIST ........................ 186
Blind Spot Assist ............................ 188
Cruise control ................................ 157
Display message ............................ 239
DISTRONIC PLUS ........................... 159
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ...............1 64
Driving Assistance Plus package ... 192
HOLD function ............................... 166
Lane Keeping Assist ......................1 90
Lane Tracking package .................. 188
PARKTRONIC ................................. 170
Rear view camera .......................... 177
Traffic Sign Assist .......................... 187
Driving tips
Automatic transmission ................. 138
Brakes ...........................................1 54
Break-in period .............................. 126
DISTRONIC PLUS ........................... 164
Downhill gradient ........................... 154
Drinking and driving ....................... 152
Driving in winter .............................1 56
Driving on flooded roads ................ 156
Driving on wet roads ......................1 56
Exhaust check ............................... 153
Fuel ................................................ 152
General .......................................... 152
Hydroplaning ................................. 156
Icy road surfaces ........................... 156
Important safety notes .................. 126
Limited braking efficiency on sal-
ted roads ....................................... 155
Snow chains .................................. 332
Subjecting bra kes to a l
oad ........... 155
The first 1000 miles (1500 km) ..... 126
Towing a trailer .............................. 198 Wet road surface ........................... 155
DVD video
Operating (on-board computer) ..... 212
see also Digital Operator's Man-
ual ..................................................2 63
DYNAMIC SELECT switch
Automatic transmission ................. 134
Climate control (3-zone automatic
climate control) .............................1 19
E
EASY-ENTRY feature
Function/notes .............................1 02
EASY-EXIT feature
Function/notes .............................1 02
EBD (electronic brake force distri-
bution)
Display message ............................ 225
Function/notes ................................ 72
ECO display
Function/notes .............................1 53
On-board computer ....................... 208
ECO start/stop function
Automatic engine start .................. 132
Automatic engine switch-off .......... 131
Deactivating/activating ................. 132
General information ....................... 131
Important safety notes .................. 131
Introduction ................................... 131
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 57
Emergency release
Driver's door ....................................8 3
Vehicle .............................................8 3
Emergency Tensioning Devices
Activation ......................................... 54
Emergency unlocking
Tailgate ............................................ 88
Emissions control
Service and warranty information .... 27
Engine
Check Engine warning lamp ........... 258
Display message ............................ 235
ECO start/stop function ................ 131
10Index

Assistance menu ........................... 215
Display messages .......................... 221
Displaying a service message ........ 304
Displays and operation .................. 203
DISTRONIC PLUS ........................... 163
Factory settings ............................. 218
G-Meter ......................................... 219
Head-up display ............................. 206
Important safety notes .................. 203
Instrument cluster menu ............... 218
Lights menu ................................... 217
Media menu ................................... 211
Menu overview .............................. 207
Message memory .......................... 222
Navigation menu ............................ 209
RACETIMER ................................... 220
Radio menu ................................... 211
Service menu ................................. 214
Settings menu ............................... 215
Standard display ............................ 207
Telephone menu ............................ 213
Trip menu ...................................... 207
Video DVD operation ..................... 212
Operating safety
Declaration of conformity ................ 29
Important safety notes .................... 29
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 25
Operator's Manual
Overview .......................................... 27
Vehicle equipment ........................... 27
Outside temperature display ........... 204
Overhead control panel ...................... 40
Override feature
Rear side windows ........................... 63
P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................ 357
Paintwork (cleaning instructions) ... 307
Panic alarm .......................................... 42
Parcel net ........................................... 280
Parking
Important safety notes .................. 149 Parking brake ................................ 150
Parking position for the exterior
mirror on the front-passenger
side ................................................ 105
Rear view camera .......................... 177
Switching off the engine ................ 150
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Rear view camera
Parking Assist
Display message ............................ 241
Parking brake
Applying automatically ................... 151
Applying or releasing manually ...... 151
Display message ............................ 225
Electric parking brake .................... 150
Emergency braking ........................ 152
General notes ................................ 150
Releasing automatically ................. 151
Warning lamp ................................. 257
Parking lamps
Switching on/off ........................... 109
PARKTRONIC
Deactivating/activating ................. 172
Driving system ............................... 170
Function/notes ............................. 170
Important safety notes .................. 170
Problem (malfunction) ................... 173
Range of the sensors ..................... 171
Warning display ............................. 172
PASSENGER AIR BAG
Display message ............................ 232
Indicator lamps ................................ 43
Problems (malfunction) .................. 232
Perfume atomizer
Operating ....................................... 123
Problem (malfunction) ................... 124
Setting the perfume intensity
(multimedia system) ...................... 268
Vial ................................................ 123
Pets in the vehicle ............................... 63
Phone book
see also Digital Operator's Man-
ual .................................................. 263
16Index

Service menu (on-board com-
puter).................................................. 214
Service message
see ASSYST PLUS
Service products
Brake fluid .....................................3 62
Coolant (engine) ............................ 362
DEF special additives ..................... 361
Engine oil ....................................... 361
Fuel ................................................ 358
Important safety notes .................. 358
Refrigerant (air-conditioning sys-
tem) ............................................... 363
Washer fluid ................................... 363
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 63
Setting the language
see also Digital Operator's Man-
ual ..................................................2 63
Setting the time
see also Digital Operator's Man-
ual ..................................................2 63
Settings
Factory (on-board computer) ......... 218
On-board computer ....................... 215
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 219
Side impact air bag .............................4 9
Side marker lamp (display mes-
sage) ................................................... 234
Side running board
Cleaning ......................................... 309
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 90
Convenience opening feature ..........9 0
Important safety information ........... 88
Opening/closing .............................. 89
Problem (malfunction) .....................9 1
Resettin g........................................ .91
Reversin gfeature ............................ .89
SIRIUS services
see also Digit
al Operator's Man-
ual .................................................. 263
Ski and snowboard bag .................... 275Sliding sunroof
Important safety notes .................... 92
Opening/closing .............................. 92
Problem (malfunction) ..................... 93
Resetting ......................................... 93
SmartKey
Changing the battery ....................... 79
Changing the programming .............7 8
Checking the battery ...................... .79
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Display message ............................ 250
Door central locking/unlocking ...... .76
Important safety notes .................... 76
KEYLESS-GO start function .............. 78
Loss .................................................8 0
Mechanical key ................................ 78
Overview .......................................... 76
Positions (ignition lock) ................. 127
Problem (malfunction) ..................... 80
Starting the engine ........................ 129
Smartphone
Starting the engine ........................ 129
SMS
see also Digital Operator's Man-
ual .................................................. 263
Snow chains ...................................... 332
Socket (12 V)
Cargo compartment ....................... 288
Center console .............................. 287
General notes ................................ 287
Rear compartment ......... ................2
88
So

und
Switching on/off ........................... 264
Special seat belt retractor .................. 58
Specialist workshop ............................ 30
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 218
Digital ............................................ 208
In the Instrument cluster ................. 35
Segments ...................................... 203
Selecting the display unit ...............2 18
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 70
Index19

Maximum load on a tire (defini-
tion) ............................................... 349
Maximum loaded vehicle weight
(definition) .....................................349
Maximum permissible tire pres-
sure (definition) .............................3 49
Maximum tire load ......................... 347
Maximum tire load (definition) ....... 349
MOExtended tires .......................... 332
Optional equipment weight (defi-
nition) ............................................ 350
PSI (pounds per square inch) (def-
inition) ...........................................3 49
Replacing ....................................... 350
Service life ..................................... 331
Sidewall (definition) ....................... 349
Snow chains .................................. 332
Speed rating (definition) ................ 349
Storing ...........................................3 51
Structure and characteristics
(definition) ..................................... 348
Summer tires in winter .................. 332
Temperature .................................. 344
TIN (Tire Identification Number)
(definition) ..................................... 350
Tire bead (definition) ......................3 49
Tire pressure (definition) ................ 349
Tire pressures (recommended) ...... 348
Tire size (data) ............................... 354
Tire size designation, load-bearing
capacity, speed rating .................... 345
Tire tread ....................................... 331
Tire tread (definition) ..................... 349
Total load limit (definition) ............. 350
Traction ......................................... 344
Traction (definition) ....................... 350
Tread wear ..................................... 344
Uniform Tire Quality Grading
Standards ...................................... 343
Uniform Tire Quality Grading
Standards (definition) .................... 348
Wear indicator (definition) ............. 350
Wheel and tire combination ........... 354
Wheel rim (defi nition) .................... 348
se

e Flat tire
Top Tether ............................................ 60
Topping up
DEF ................................................ 146 Touchpad
Changing the station/music
track .............................................. 266
Character suggestions ................... 265
Deleting characters ....................... 265
Entering a space ............................ 265
Entering characters ....................... 265
Gesture control .............................. 265
Handwriting recognition ................ 265
Operating the touchpad ................. 265
Overview ........................................ 265
Quick access for Audio .................. 266
Switching ....................................... 265
Switching input line ....................... 265
Tow-starting
Emergency engine starting ............ 327
Important safety notes .................. 324
Towing a trailer
Axle load, permissible .................... 365
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ...................... 199
Decoupling a trailer ....................... 201
Driving tips .................................... 198
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 197
Installing the ball coupling ............. 199
Lights display message .................. 234
Power supply ................................. 201
Pulling away with a trailer .............. 130
Removing the ball coupling ............ 201
Trailer loads ................................... 365
Towing away
Important safety guidelines ........... 324
Installing the towing eye ................ 325
Notes for 4MATIC vehicles ............ 327
Removing the towing eye ............... 326
Transporting the vehicle ................ 326
With both axles on the ground ....... 326
Towing eye ......................................... 314
Traffic reports
see also Digital Operator's Man-
ual .................................................. 263
Traffic Sign Assist
Display message ............................ 242
Function/notes ............................. 187
Important safety notes .................. 188
Instrument cluster display ............. 188
22Index

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
26Genuine Mercedes-Benz parts
Introduction

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 357).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
Service and vehicle operation27
Introduction
Z