MERCEDES-BENZ GLC COUPE 2019 Owners Manual

and
your vehicle's communication module.
These will con veniently be sent to you via the
mobile phone connection in your vehicle and, in
many cases, ins talled automaticall y.Yo u can
monitor thest atus of your updates at any time
on the Mercedes me por tal and find information
about po tential inno vations.
Yo ur advantages at a glance:
R con veniently recei vesoftware update s via
th e mobile phone network
R impr ovesth equ ality and availability of
Mercedes me connect services
R keeps your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at http://me.mercedes-benz.com
Pe rforming a software upda te
Requ irements:
R For online updates: an Internet connection
is es tablished (/ page 428).
R For automatic online updates: your vehicle
has a permanently ins talled communication
module. Multimedia sy
stem:
4 © 5
Settings 5
System
5 Software update
Au tomatically #
Activate Automatic online updates.
The upda tes will be downloaded and ins talled
automaticall y.
The cur rent status of the updates is dis‐
pla yed.
Manually #
Deactivate Automatic online updates. #
Select an update from the list and start the
update.
Ac tivating the so ftwa reupdate #
Restart the sy stem.
The modifications from the software update
will be active.
Fu nction of important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data. Ins
tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page 348).
As soon as an update is available for download,
a cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Accept and install
The update will be downloaded in the back‐
ground.
R Information
Information about the pending sy stem
update is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page 348).
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out 348
MBUX multimedia sy stem

when
theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next igni‐
tion cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied.
If all requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a qu
alified specialist workshop toresol vethe
problem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones
R individual user profiles
% The guest profile is reset when the settings
are restored tothefa ctory settings.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. If you ha veset a PIN foryo ur sys‐
te m, this will also be reset. Fi
t & Healthy Setting ENE
RGIZING seat kinetics Re
quirements:
% These functions are available on lyfor fully
electric seats with a memory function.
Multimedia sy stem:
4 © 5
Comfort 5
Seat comfort #
Select Seat kinetics .
ENERG IZING seat kinetics can support back
health bychanging the seat position during a
journe y.The muscles and joints are repeatedly
st re ssed and relie vedby means of minor mo ve‐
ments of the cushion and backrest.
St arting seat kinetics #
Select Ìforth e desired seat. #
The program will runfo rth e set duration.
Configuring seat kinetics #
Select Zforth e desired seat. #
Select Backrest orBackrest and seat sur-
face. MBUX multimedia sy
stem 349

#
Select the desired setting.
Ve hicles with a multicontour seat:
In addition tothe seat backrest and seat cush‐
ion, the lumbar region can be activated forthe
function. #
Switch Including lumbar on or off.
Setting the du ration #
Select Zforth e desired seat.
The following running times are available:
R Short (16 minutes) R
Medium (32 minutes)
R Long (96 minutes) #
Select a running time.
The selected programme will start. ENERGIZING COMFORT
Overview of
the ENERGIZING COMFORT prog ramme
Prog ramme overview: Prog
ramme Function
Re fresh
Can maketargeted changes tothe interior climate torefresh vehicle occupants. Cooling air flow and ionisa‐
tion purify the air. The vehicle interior is illuminated with cool colours and the seats are ventilated.
Wa rmth
Can increase the comfort le vel of theve hicle occupants. The vehicle's panel, seat and steering wheel heat‐
ing produce a cosy warmth. The air is pu rified using ionisation and a pleasant fragrance is released. The
ve hicle interior is illuminated with warm lighting.
Vi tality
Can countera ct diminishing attentiveness in mono tonous driving situations. Fast-paced music and a vitalis‐
ing massa geprov ide invigorating stimulation forth eve hicle occupants. The air is purified using ionisation
and a pleasant fragrance is released. The vehicle interior is illuminated in a stimulating hue and the seat is
ve ntilated. 350
MBUX multimedia sy stem

Prog
ramme Function
Pleasure Can promotea positive mood in theve hicle occupants as well as men tal and ph ysical rege neration. Moder‐
ately fastmusic is pla yed and a massage programme is activated. The air is purified using ionisation and a
pleasant fragrance is released. The vehicle interior is illuminated with amicable lighting.
We ll being
Can aidthe ph ysical and men talre laxation of vehicle occupants. A back massage combined with local
wa rmthprov ide relaxation. The air is purified using ionisation and a pleasant fragrance is released. The
audio pla yer pla ysselections of calming music and theve hicle interior is illuminated with pleasant lighting.
Tr aining
Can counteractthe onset of muscle tension, limbs falling asleep or stre ss with targeted relaxation or stim‐
ulation exercises. The exercises are demon stra ted in short videos. The air is purified using ionisation and a
pleasant fragrance is released. The vehicle interior is illuminated with lighting appropriate totheex ercise.
The training consists of audio conte nt and a brief animation. The audio content is conceived so that it can
also be pla yed back when you are driving. The animation is on ly shown when theve hicle is driving slo wer
th an 5 km/h. The animation is hidden at higher speeds. Alw ays obser vethe tra ffic conditions if you are
training when driving.
Tips The system gives tips for possible exercises or measures for impr oving the comfort le vel of theve hicle
occupants. Playback is purely aural. By selecting the desired area of the body you can recei vetargeted tips
fo rth e comfort le vel of this area. %
Please no tethat theav ailable prog rammes
and the associated functions depend on your
ve hicle equipment. Depending on your equipment,
fewe r functions may be availa‐
ble. MBUX multimedia sy
stem 351

St
arting the ENERGIZING COMFORT pro‐
gr amme &
WARNING Increased risk of an accident
when using the ENERG IZINGCOMFORT
programme TipsandTraining
If yo u use the ENERG IZINGCOMFORT pro‐
gramme TipsandTraining whenyou are driv‐
ing, you could be distracted from the tra ffic
situation. #
Only car ryout exercises when the traf‐
fi c circums tances pe rmit. #
Make sure that you are alw aysaw are of
th e traf fic situation around you when
lis tening tothe tips. Re
quirements:
R The ignition is switched on. Multimedia sy
stem:
4 Comfort 5
ENERGIZING COMFORT
St arting the prog ramme
The following programmes are available:
R Refresh
R Warmth
R Vitality
R Joy
R Well-being #
Select a programme. #
Select Start.
The selec ted prog ramme will runfo rten
minutes.
If, during an active programme, a function
re qu irement is no longer met, a cor responding
message appears . The activeprog ramme is can‐
celled.
Selecting a seat #
Select a programme. #
Select Seats. #
Select the desired seat.
Configuring a prog ramme #
Select a prog ramme. #
Select Z. #
Switch the functions included in the pro‐
gramme on or off.
St arting the training prog ramme #
Select Training.
The following training prog rammes are available:
R Muscle stimul.
R Muscle relax.
R Balance #
Select a programme.
The programme starts. #
Toactivate frag rancing for training: select
Air freshener . 352
MBUX multimedia sy stem

%
The animation for demonstration of theexe r‐
cises is only shown when theve hicle is sta‐
tionary or when you are driving slo werth an
5 km/h. Athigher speeds the picture is hid‐
den and you will on lybe able tohear the
instructions.
St arting tips #
Select Tips.
The following categories are available:
R Upper body
R Lower back
R Head
R Shoulders
R Pelvis #
Select the desired area of the body Ì.
Playback of the tip forth is area of the body
st arts. #
Select Étostop playback of the tip.
% Youre cei vea tip for each option. Tolistento
th e next tip, again select a desired categor y. ENERGIZING CO
ACH Fu
nction of the ENERGIZING CO ACH
Re quirements:
R The ENERGIZING COACH (ENERGIZING
CO ACH) service is activated in the Mercedes
me por tal or the Mercedes me app.
Wi th ENERGIZING CO ACHyo u can evaluate the
driving and driver situation. Depending on the
situation, it of fers recommendations forth est art
of an appropriate ENERGIZING COMFORT pro‐
gramme.
The following programs could be sugges ted:
R Vitality
As an activating program in mono tonous driv‐
ing situations or for long journey times, for
ex ample.
In fo rm ation on the vitality prog ram see
(/ page 350).
R Joy
As a balancing program in demanding driving
situations. Information on
the pleasure program see
(/ page 350).
By connecting a GARMIN fitness trac ker,for
ex ample the GARMIN vívosmart ®
3, additional
information can be entered into theev aluation
fo rth ere commendation of an ENERGIZING com‐
fo rt prog ram. The additional information
includes thest re ss le vel,th at is calculated by
th efitness trac ker.The stre ss le vel is based pri‐
marily on the pulse.
Re quirements forth e integration of additional
information via a GARMIN fitness trac ker:
R Your fitness trac ker is connected with your
GARMIN account.
R Your GARMIN account is connected with your
Mercedes me account.
If yo uwe aryour GARMIN fitness trac ker at night
also, the sleep data is included in theev aluation
of the ENERG IZINGCOACH. MBUX multimedia sy
stem 353

Re
quirement forth e integration of the sleep
data:
R The GARMIN fitness trac ker is synchronised
with the GARMIN account before the begin‐
ning of the journe y.
% IfAT TENTION ASSIST de term ines an exces‐
sive lack of attention, ENERG IZINGCOACH
makes no fur ther suggestions. Further infor‐
mation about ATTENTION ASSIST
(/ page 255).
Calling up the ENERGIZING CO ACH display
Multimedia sy stem:
4 © 5
Comfort #
Select ENERGIZING COACH.
Yo ur cur rent pulse as well as an evaluation of
yo ur pulse forth e last 30 minutes driving
time are shown.
A cor responding er ror messa geis shown if
th ere is no mobile phone connected or no pulse can be sent
tothe sy stem for an exten‐
ded pe riod.
% Only pulse values in thera nge of
30‑140 bpm are shown on the media displa y.
The pulse values ha veno medical validity but
are only informative in nature and are there‐
fo re also not requ ired tobe accura te. #
Intheeve nt of an er ror messa gemake sure
th at thefo llowing requ irements are fulfilled:
R The fitness trac ker is connected with your
GARMIN account.
R Your GARMIN account is connected with
yo ur Mercedes me account on your
mobile phone.
R The mobile phone is connected as the
main phone tothe multimedia sy stem
(/ page 400). Na
vigation Switching navigation on
Multimedia sy
stem:
4 © 5
Navigation (Navigation) #
Alternatively: press thez button.
The map appears. The cur rent vehicle posi‐
tion is shown. The navigation menu is shown.
The navigation menu is hidden if route guid‐
ance is active. Showing/hiding
the navigation menu 4
© 5
Navigation
If ro ute guidance is not active the map appears.
The navigation menu is shown.
The navigation menu is hidden if route guidance
is active. #
Tosho w:tap on theto uchsc reen.
or #
Press theTo uch Control or theto uchpad. #
Tohide: the navigation menu is hidden auto‐
maticall y. 354
MBUX multimedia sy stem

Na
vigation overview Example: digital map with navigation menu
1 Toenter a POI or address and additional des‐
tination entry options
2 Tointer rupt route guidance (if route guid‐
ance is active) 3
Torepeat a navigation announcement and
switch navigation announcements on or off
4 Tocall up theON ROUTE menu
• To show Route overview
• To select Alternative routes
• Report traffic incident (Car-to-X) •
To call up theTRAFFIC menu
♢ To show Traffic announcements
♢ To show Area announcements
♢ To show Live Traffic Subscription Info
• To show Route list
• To call up thePOSITION menu MBUX multimedia sy
stem 355

♢
Store position
♢ To show Compass
♢ To show Qibla(ava ilable in selec ted coun‐
tries) 5
Quic k-access and settings
• To show Traffic
• To show Parking •
To show Motorway information
• ViaAdvanced optionstouse View ,
Announcements andRoute
% The options are not available in all countries.
% You can en ter 3 wordaddresses in the online
sear ch (/page 361). This option is not
av ailable in all countries. Destination ent
ryNote
s on destination entry &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Entering a POI or addre ss &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the traf
fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Re quirements:
R For the online sear ch:Me rcedes me con‐
nect is available.
R You ha veset up a user account in the
Mercedes me por tal. 356
MBUX multimedia sy stem

R
The vehicle has been activated for use of
Mercedes me connect and you ha veaccep‐
te dth ete rm s and conditions forth e service. Fu
rther information can be found at: http://
www.mercedes.me
R The service has been activated. Multimedia sy
stem:
4 © 5
Navigation 5
ª Where to? On-board sear
chwith theke ypad
De stination ent ryuses the on-board sear chof
th e database stored in the multimedia sy stem.
The count ryin which theve hicle is located is set
1. #
Enter the POI or the address using theke y‐
board (in the image) or using handwriting re
cognition 6in input line 2. The entries
can be made in any order.
During destination entr y,suggestions are
of fere d in 3bythe multimedia sy stem. Des‐ MBUX multimedia sy
stem 357