MERCEDES-BENZ GLC COUPE 2019 Owners Manual

Display messages
Possible causes/consequences and M
MSolutions
6 Front left malfunction Con-
sult workshop (exa mp le) *T
he cor responding restra int sy stem is faulty (/ page 34). &
WARNING Risk of inju rydue tomalfunctions in there stra int sy stem
If th ere stra int sy stem is malfunctioning, restra int sy stem components may be triggered unintentionally or may
not deploy as intended during an accident. This may af fect the seat belt tensioner or airbag, forex ample. #
Have there stra int sy stem checked and repaired immediately at a qualified specialist workshop. Re
cognition of a restra int sy stem fault:
R The restra int sy stem warning lamp 6does not light up when the ignition is switched on.
R The restra int sy stem warning lamp 6lights up continuously or repeatedly during a journe y. #
Consult a qualified specialist workshop immediatel y.
6
Left windowbag malfunc-
tion Consult work-
shop (Example) *T
he cor responding windowbag is malfunctioning (/ page 34). &
WARNING Risk of inju ryor fata l injury due toa malfunction in the window airbag
The window airbag might be triggered unintentionally or might not be triggered at all in theev ent of an accident
with high deceleration. #
Have the window airbag checked and repaired immediately at a qualified specialist workshop. #
Consult a qualified specialist workshop immediatel y.548
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
Front-passenger airbag dis-
abled See Owner's Manual *T
he front passenger airbag has been disabled although an adult or a person with an adult stature is on the front
passenger seat. If additional forc es are applied tothe seat, thewe ight the sy stem de tects may be too lo w. &
WARNING ‑ Risk of inju ryor eve nfa ta l injury when the front passenger airbag is disabled
If th e front passenger airbag is disabled, It will not be deplo yed in theeve nt of an accident and cannot pe rform
its intended pr otective function.
A person in the front passenger seat could then, forex ample, come into con tact wi th theve hicle interior, espe‐
cially if the person is sitting too close tothe dashboard. #
Beaware of thest atus of the front passenger airbag bo thbefore and during the journe y. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Check thest atus of the automatic front passenger airbag deactivation sy stem (/ page 45). #
If necessar y,consult a qualified specialist workshop immediatel y.
Front-passenger airbag
enabled See Owner's Man-
ual *T
he front passenger airbag is enabled while theve hicle is in motion:
R even when a child, a small adult or an object weighing less than the sy stem weight thre shold is located on the
front passenger seat
R even when the front passenger seat is not occupied
The sy stem may de tect objects or forc es that are adding tothewe ight applied tothe seat. Display messages and
warning/indicator lamps 549

Display messages
Possible causes/consequences and M
MSolutions &
WARNING Risk of inju ryor fata l injury when using a child restra int sy stem while the front passenger airbag
is enabled
If yo u secure a child in a child restra int sy stem on the front passenger seat and the front passenger airbag is
enabled, the front passenger airbag can deploy in theeve nt of an accident.
The child could be stru ck bythe airbag. #
Ensure, bo thbefore and during the journe y,that thest atus of the front passenger airbag is cor rect.
NEVER use a rear wa rdfacing child restra int on a seat pr otected byan ACTIVE FRONT AIRB AGin front of it;
DE ATH or SERIOUS INJU RYtotheCH ILD can occur. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Check thest atus of the automatic front passenger airbag deactivation sy stem (/ page 45). #
If necessar y,consult a qualified specialist workshop immediatel y.
Active Brake Assist Func-
tions currently limited See
Owner's Manual *
Ve hicles with the Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS are temp orarily una vailable or only partially available.
Ve hicles without the Driving Assistance Package: Active Brake Assi stistemp orarily una vailable or only partially
av ailable.
The ambient conditions are outside the sy stem limits (/ page 206). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. 550
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e engine.
Active Brake Assist Func-
tions limited See Owner's
Manual *
Ve hicles with Driving Assistance Package: Active Brake Assi stwith cross-traf fic function, Evasi veSteering
Assist or PRE‑SAFE ®
PLUS is malfunctioning.
Ve hicles without Driving Assistance Package: Active Brake Assi stis malfunctioning. #
Consult a qualified specialist workshop.
PRE-SAFE inoperative See
Owner's Manual *
The PRE‑SAFE ®
functions are malfunctioning. #
Consult a qualified specialist workshop.
Mercedes me connect
Services limited See Own-
er's Manual *S
ervice limited.
At least one of the main functions of the Mercedes me connect sy stem is malfunctioning. #
Obser vethe no tes on the diagnostics connection (/ page27). #
Consult a qualified specialist workshop.
G Inoperative *A
t least one of the main functions of the Mercedes me connect sy stem or of the SOS emer gency call sy stem is
malfunctioning. #
Consult a qualified specialist workshop.
Radar sensors dirty See
Owner's Manual *T
heradar sensor sy stem is malfunctioning. Possible causes:
R dirt on the sensors Display messages and
warning/indicator lamps 551

Display messages
Possible causes/consequences and M
MSolutions
R heavy rain or snow
R extended country driving wi thout other traf fic, e.g. in the desert
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean all sensors (/ page475). #
Restart the engine. Driving sy
stems Display messages
Possible causes/consequences and M MSolutions
é ATTENTION ASSIST inoper-
ative *A
TTENTION ASSIST is malfunctioning. #
Consult a qualified specialist workshop. 552
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
é ATTENTION ASSIST: Take a
break! *A
TTENTION ASSIST has de tected fatigue or an increasing la ckof concentration on the part of the driver
(/ page 253). #
If necessar y,take a break.
Active Parking Assist and
PARKTRONIC inoperative
See Owner's Manual *A
ctive Parking Assist and Parking Assist PARKTRONIC are malfunctioning. #
Stop theve hicle in accordance with the tra ffic conditions and restart the engine. #
Ifth e display message continues tobe displa yed, consult a qualified specialist workshop.
 Lowering *T
hevehicle le vel may be lo weredfo rth efo llowing reasons:
R You ha veselected a dif fere nt drive program.
R You ha veexceeded the speed limit.
R You ha vechanged theve hicle le velby pressing the button.
Á Vehicle rising *Y
our vehicle is adjusting tothe le velyo u ha veselected. Display messages and
warning/indicator lamps 553

Display messages
Possible causes/consequences and M
MSolutions
Á Vehicle rising Please wait *T
hevehicle le vel is too lo w.The vehicle is raised tothe selected vehicle le vel. #
Wait until the display message disappears before pulling away.
Á Stop vehicle Vehicle too
low *Y
ou ha vepulled away despite theve hicle le vel being too lo w. #
Stop theve hicle in accordance with the tra ffic conditions.
The vehicle is raised tothe selected vehicle le vel. #
Wait until the display message disappears before pulling away.
If th e display message does not disappear and a warning tone also sounds, AIR BODY CONTROL is malfunctioning: #
Do not drive at speeds greater than 80 km/h and consult a qualified specialist workshop immediately.
* NO
TEThe tyres of the front axle or the front wings could be damaged bylarge steering mo vements #
Avoid large steering mo vements while driving and lis tenfo r scraping sounds. #
Ifyo u hear sc raping sounds, pull over and stop theve hicle safely, paying attention toroad and traf fic con‐
ditions, and set a higher vehicle le vel if possible. #
Set a higher vehicle le vel (/ page 232).
Depending on the malfunction, theve hicle is raised. 554
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions
ä Fault Drive at max. 80
km/h *T
he AIR BODY CONTROL is functioning only toa limited extent. The vehicle's handling characteristics may be af fec‐
te d. #
Drive in a manner appropriate forth e cur rent le vel, but do not exceed 80 km/h. #
Consult a qualified specialist workshop.
*D YNAMIC BODY CONT ROL is malfunctioning. The vehicle's handling characteristics may be af fected. #
Do not drive at speeds grea terth an 80 km/h. #
Consult a qualified specialist workshop.
Please reduce speed *Y
ou are driving toofast forth e selected vehicle le vel. #
Toadjust theve hicle le vel,yo u must not drive at speeds greaterth an 60 km/h. #
Toadjust theve hicle le vel during trailer operation, you must not drive at speeds greaterth an 30 km/h.
Active Steering Assist cur-
rently unavailable See Own-
er's Manual *A
ctive Steering Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page 222). #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
If necessar y,clean the windscreen in the camera's field of vision. #
Check the tyre pressure if necessar y.
Active Steering Assist inop-
erative *A
ctive Steering Assist is malfunctioning. Active Dis tance Assi stDISTRONIC remains available. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 555

Display messages
Possible causes/consequences and M
MSolutions
Ø *A
ctive Steering Assist has reached the sy stem limits(/ page 222).
Yo u ha venot steered independently for a considerable period of time. #
Take ove rth esteering and drive on in accordance with the traf fic conditions.
Beginning emergency stop *Y
our hands are not on thesteering wheel. Emer gency stop is initiated (/ page 226). #
Put your hands back on thesteering wheel.
Yo u can cancel the deceleration at any time byper form ing one of thefo llowing actions:
R steering
R braking or accelerating
R pressing a steering wheel button
R operating Touch Control
R deactivating Active Dis tance Assi stDISTRONIC
Active Steering Assist cur-
rently unavailable due to
multiple emergency stops *A
ctive Steering Assist is temp orarily una vailable due tomultiple emergency stops. #
Take ove rth esteering and stop in accordance with the tra ffic conditions. #
Swit choff the ignition and switch it back on.
Ac tive Steering Assist is available once more.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page 260).
Ve hicles with Active Steering Assis t:the camera view may be limited bythe windscreen. 556
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Drive on.
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again.
Ve hicles with Active Steering Assis t:ifth e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean the windscreen.
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist currently
unavailable See Owner's
Manual *B
lind Spot Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 257). #
Drive on.
Once the cause of the problem is no longer present, the sy stem will be available again.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e engine. #
If necessar y,clean there ar bumper. If the bumper is especially dirty, the sensors in the bumper may be mal‐
functioning.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 557