service MERCEDES-BENZ GLC COUPE 2019 Owners Manual

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sind und die den deutschen Vorschriften entsprechen. Bitte wenden Sie sich an
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relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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We
lcome totheworl d of Mercedes-Benz
Before youfirs t drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat‐
ing li fespan, follow the instructions and warning
notices in this Owner's Manual. Disregarding
th em may lead todamage totheve hicle or per‐
sonal injur y.
The equipment or model designation of your
ve hicle may vary according to:
R Model
R order
R national version
R availability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the la yout of co mponents and contro l ele‐
ments dif fers accordin gly.
Mercedes-Benz is cons tantly de veloping its vehi‐
cles fur ther. Mercedes-Benz
therefore reser vesth eright to
int roduce changes in thefo llowing areas:
R design
R equipment
R tech nical features
The equipment in your vehicle may therefore dif‐
fe r from that shown in the descriptions and illus‐
trations.
The following are integral parts of theve hicle:
R Digital Owner's Manual
R Printed Owner's Manual
R service booklet
R equipment-dependent Supplements
Ke ep these documents in theve hicle at all
times. If you sell theve hicle, alw ays pass all of
th e documents on tothe new owner.
2535848909Z102
2535848909Z102

Climate control
........................................ 15 3
Overview of climate contro l systems ..........1 53
Operating the climate control sy stem ......... 154 Driving and pa
rking ................................. 16 5
Driving ........................................................ 16 5
DY NA MIC SELECT switch ............................1 77
Au tomatic transmission .............................. 17 9
Fu nction of the 4MATIC .............................. 184
Re fuelling .................................................... 184
Pa rking ...................................................... .190
Driving and driving saf ety sy stems .............1 99
Tr ailer hit ch................................................ 262
Bicycle rack function .................................. 267
Ve hicle towing instructions ........................ .269 Instrument Display and on-board
comp uter.................................................. 270
Instrument display overview ...................... .270
Overview of the buttons on thesteering
wheel ..........................................................2 71
Operating the on-board computer .............. 272
Setting the design ....................................... 273
Setting the area for additional values .......... 274Overview of displa
yson the multifunc‐
tion display .................................................2 74
Ad justing the instrument lighting ................2 75
Menus and submenus ................................. 275
Head-up Display ......................................... 282 LI
NG UATRONIC ........................................ 284
No tes on operating saf ety .......................... 284
Ope ration ................................................... 285
Using LINGU ATRO NIC ef fectively ................ 287
Essential voice commands ........................ .288 MBUX multimedia sy
stem ...................... 304
Overview and operation .............................. 304
Sy stem settings .......................................... 340
Fit & Healt hy............................................... 349
Na vigation .................................................. 354
Te lephone .................................................. .397
Online and Internet functions ..................... 428
Media ......................................................... 437
Ra dio .......................................................... 445
TV ............................................................... 448
Sound ......................................................... 456 Main
tenance and care ............................. 460
ASS YST PLUS service inter val display ........ 460
Engine compartment .................................. 461
Cleaning and care ...................................... .469 Breakdown assi
stance ............................ 47 9
Emergency ................................................. .479
Flat tyre ...................................................... 481
Battery (vehicle) ......................................... 487
To w- starting or towing away ....................... 493
Electrical fuses ........................................... 498 Wheels and tyres
..................................... 502
No tes on noise or unusual handling char‐
acteristics .................................................. .502
No tes on regular lyinspecting wheels and
tyres .......................................................... .502
No tes on snow chains ................................ 502
Ty re pressure .............................................. 503
Wheel change .............................................. 511
Emergency spare wheel .............................. 520 Contents
3

1
Sun visors →
15 2
2 p Switches the left-hand reading lamp
on/off →
14 5
3 | Switches the automatic interior lighting
control on/off →
14 5
4 SOS emergency call sy stem (Mercedes-Benz
emer gency call sy stem) →
425
5 c Switches the front interior lighting
on/off →
14 5
6 u Switches there ar interior lighting
on/off →
14 5 7
p Switches theright-hand reading lamp
on/off →
14 5
8 Service call button (Me rcedes me connect) →
420
9 Spectacles compartment →
11 6
A 3 Opens/closes the sliding sunroof →
93
Opens/closes thero ller sunblinds →
93
B Inside rearview mir ror →
15 0 At
aglance – Overhead control panel 13

Pr
otection of the environment
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
your vehicle is
directly related tothewa yyo u operate your
ve hicle.
Help toprotect the environment byoperating
yo ur vehicle in an environmentally responsi‐
ble manner. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while the
ve hicle is stationar y. #
Drive carefully and maintain a suitable
di st ance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Change gear in good time and use each
ge ar on lyup toÔ of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
Drive fuel-ef ficiently. Obser vethe ECO
display for a fuel-ef ficient driving style. +
ENVIRONMEN
TALNO TEEnvironmental
pollution caused byirre sponsible dis‐
posal of the high-voltage battery A high-voltage battery conta
ins materials
which are harmful tothe environment. #
Dispose of faulty high-voltage bat teries
at a qualified specialist workshop. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-li fevehicles, and theta ke- Gene
ral no tes 19

This is
the case in thefo llowing situations:
R theve hicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R other road users could be endangered.
R theex haust gas or noise le velge ts wo rse.
Alw ays specify theve hicle identification number
(VIN) (/ page 524) when ordering Mercedes-
Benz Genuine Parts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations. The original pur
chase ag reement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs. &
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requ ired repairs
car ried out, this could result in malfunctions
or sy stem failures. #
Alw ays ha vethe prescribed service/
maintenance workas well any required re
pairs car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of accident and inju ryas
a re sult of incor rect modifications to
electronic component parts
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf ety could also be af fected.
As a result, they may no longer function as
intended and/or endanger the operating
saf ety of theve hicle. #
Neverta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating pe rmit is rende red in valid. General no
tes21

#
Neverto uch damaged co mponent parts
of high-voltage components. #
Neverto uch co mponent parts of high-
vo ltage components af ter an accident. Ve
hicles with a 48 V on-board electrical sy stem
conta in high voltage components. These compo‐
nents are mar ked with a high voltage label: All
workon high voltage components must be
car ried out at a qualified specialist workshop. Declaration of Conformity
Electromagnetic compatibility
The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regu‐
lation UN R10. Wire
lessvehicle comp onents EU and EFTA count
ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated into theve hicle:
The wireless components of this vehicle comply
with the basic requ irements and all other rele‐
va nt conditions of Directi ve2014 /53/EU. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Below are the addresses of the manufacturers of
wireless components. The addresses cann otbe
displa yed on the equipment due toits size or
type. Brazil onl
y:
No teon the two-w ayradio sy stems in theve hi‐
cle:
These sy stems are not pr otected from harmful
inter fere nce and mu stnot cause inter fere nce in
duly appr oved sy stems.
Ty re pressure moni toring sensors
Schrader Elect ronics Ltd, 11Tech nology Park,
Belfast Road, Antrim BT41 1QS, Northern Ireland
Re mo telocking sy stem
Marquardt GmbH, Schloßstraße 16,78 604 Rie‐
th eim, Germany
Huf Hülsbeck & Für stGmbH & Co. KG,St eeger
St raße 17, 425 51Velbert, Germany
Hella KGaA Hueck & Co., Rixbe cker Straße 75,
59552 Lipp stadt, Germany
Re mo telocking sy stem control unit
Marquardt GmbH, Schloßstraße 16,78 604 Rie‐
th eim, Germany
Leopold Kostal GmbH & Co. KG, Hauert 11 ,
44 227 Dortmund, Germany Gene
ral no tes 23

This jeopardises
the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting equipment
tothe diagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, forex ample. This may lead
to theve hicle failing tomeet therequ irements of
th e next emissions inspection during the main
inspection. Qualified specialist
workshop
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
A qu alified specialist workshop has the neces‐
sary special skills, tools and qualifications to
cor rectly car ryout any necessary workon your
ve hicle. This particularly applies tosaf ety-re le‐
va nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallations and
con versions R
workon electronic components
R vehicles with 48 V on-board electrical
sy stem (EQ boost tech nology): workon
high voltage components of the 48 V on-
board electrical sy stem
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre. 28
General no tes

It is advisable
toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner‐
ship. You can do this at a Mercedes-Benz service
centre, forex ample. Cor
rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning sticke rs in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this manual
R tech nical da taforth eve hicle
R traf fic ru les and regulations
R laws and saf etyst andards per taining to
mo torve hicles Information on
the REACH regulation
EU and EFTA countries onl y:The REA
CHRegulation (Regulation (EC) No.
19 07 /2006, Article 33) stipulates an informa‐
tion obligation for subs tances of very high con‐
cern (SVHC).
Daimler AGis acting tothe best of its know ledge
to av oidthe use and application of these SVHCs
and toenable the cus tomer tohandle theses
subs tances sa fely.Ac cording tosupplier infor‐
mation and internal product information of
Daimler AG,SV HCs are known whi chare more
th an 0.1 percent byweight in individual products
of this vehicle.
Fu rther information can be found at:
R http://www.daimler.com/ reach
R http://www.daimler.com/ reach/en Implied
warranty
* NO
TEDama getotheve hicle arising
from violation of these operating instruc‐
tions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions. This damage is not co
vered either bythe
Mercedes-Benz implied warranty or bythe
New‑ or Used- Vehicle Warrant y. #
Follow the instructions in these operat‐
ing instructions on proper operation of
yo ur vehicle as well as on possible vehi‐
cle damage. QR code
forre scue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your
ve hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at http://
www.mercedes-benz.de/qr-code. General no
tes29

Data
storage Electronic control units
Elect
ronic control units are fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment
functions, which are also made possible byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐ eration, lateral acceleration, display of
fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is
te mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty claims and quality assur‐ ance measures,
forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem 30
General no tes