lock MERCEDES-BENZ GLC SUV 2015 Service Manual

rate COMAND Online or Audio 20 operating
instructions). The doors can then be opened
from the inside after the vehicle has been
locked from the outside. The anti-theft alarm system is triggered if the door is opened from
the inside. Switch off the alarm (Y page 90).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 390). Unlocking and opening the doors
from the inside
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can then be opened from the inside after the vehi-cle has been locked from the outside. You can
only open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y
page 77). The anti-theft alarm system
is triggered if the door is opened from the
inside. Switch off the alarm (Y page 90).
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
(Y page 77). If the vehicle has previously been
locked with the key or with KEYLESS-GO,
opening a door from the inside will trigger the
anti-theft alarm system. Switch off the alarm
(Y page 90). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The switches are on the driv-
er's door. Doors
101Opening and closing Z

X
To unlock: press button :.
X To lock: press button ;.
When the front-passenger door is closed,
the vehicle is locked.
This does not lock or unlock the fuel filler flap. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
For all countries except the United King-
dom:
If the vehicle has previously been locked with the key or with KEYLESS-GO, opening a door
from the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Y page 90).
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . It is then pos- sible to operate the doors as follows. The
doors can be opened from the inside. You can
only open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y page 77).
When a locked door is opened from inside the vehicle, the previous unlocking process will
be acknowledged if the vehicle:
R has been locked with the locking button for
the central locking or
R has been locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door which has been opened from the inside is
unlocked if only the driver's door had been
previously unlocked. Automatic locking feature
X
To deactivate: press and hold button :
for approximately five seconds until a tone sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
Therefore, you could be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamom-
eter
i You can also activate and deactivate the
automatic locking function via COMAND
Online or Audio 20 (see the separate oper-
ating instructions). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key or KEYLESS-GO, use the emergency
key element. 102
DoorsOpening and closing

X
Take the emergency key element out of the
key (Y page 97). X
Insert the emergency key element into
opening :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element anti-
clockwise as far as it will go to position 1.
The locking knob pops up and the door
unlocks.
On right-hand-drive vehicles, turn the emer-
gency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 97).
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 90). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the key or KEYLESS-GO, use the emergency key
element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 101).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press the locking knobs
down by hand if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 97). X
Insert the emergency key element into
opening :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. Doors
103Opening and closing Z

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 97).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning. Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
You can limit the opening angle of the tailgate
(Y page 108).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 390). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea- ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the tailgate when automatically closing, the
tailgate automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open- ing and closing the tailgate. 104
Luggage compartmentOpening and closing

G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Opening/closing from the outside
Opening X
Press the Fbutton on the key.
or X Pull handle :.
The tailgate opens. Closing
X
Pull the tailgate down using recesses :
and push it closed.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO
(Y page 95). Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Luggage compartment
105Opening and closing Z

!
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be found in the "Vehicle data" section
(Y page 488).
Opening automatically You can open the tailgate automatically with
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X When the tailgate is unlocked, pull the han-
dle and let it go again immediately.
or
X With the tailgate stopped in an intermedi-
ate position, pull the tailgate upwards.
You can release the tailgate as soon as the tailgate starts to open.
Closing automatically :
Closing button
; Locking button
X To close: press button :on the tailgate.
or
X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the tailgate starts to close. When the driver's door is closed, you can
simultaneously close the tailgate and lock the
vehicle. The KEYLESS-GO key must be in the
rear detection range of the vehicle.
X Press locking button ;in the tailgate.
If KEYLESS-GO detects a key outside the
vehicle, the tailgate closes. The vehicle is
locked.
or
Vehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start-
function: X If the key is located in the immediate vicin-
ity of the vehicle: press the Fbutton on
the key.
You can release the button as soon as the
tailgate starts to close.
If KEYLESS-GO only detects a key in the lug-
gage compartment, the tailgate is unlocked
again after closing.
If KEYLESS-GO detects a second key outside the vehicle, the tailgate remains locked.
If KEYLESS-GO detects a key in the luggage
compartment before the closing procedure
starts, the tailgate remains open. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the unin-
tentional opening of the tailgate:
R using a car wash
R using a high-pressure cleaner 106
Luggage compartmentOpening and closing

Repeat the kicking movement more quickly if
this occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection
range :under the bumper, or
R pull the handle on the outside of the tail-
gate, or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will open
If the tailgate opening procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will close Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by performing a kicking movement under the
rear bumper.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
Opening and closing X
To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in
the ignition lock (Y page 187).
X Press and hold remote operating switch for
tailgate :until the tailgate is completely
closed.
When the vehicle is stationary, you can close
the tailgate from the driver's seat. When the
vehicle is also unlocked, you can also open
the tailgate from inside. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise 108
Luggage compartmentOpening and closing

be damaged. Ideally, set the opening angle
outside.
You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 20 cm
before the stop.
To open the tailgate fully, pull the handle on
the outside of the tailgate again after it has
stopped automatically. This does not delete
the stored position.
Activating X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
in the tailgate or pull the handle on the out-
side of the tailgate again.
X To save the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button in the
tailgate until you hear a short tone. Emergency release
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488). Use the emergency key element if the tailgate
can no longer be unlocked:
R using the key
R using HANDS-FREE ACCESS
R using the remote operating switch in the
door control panel
Opening X
Remove the luggage compartment cover
(Y page 397).
X Fold the rear seat backrest forwards
(Y page 393).
X Take the emergency key element out of the
key (Y page 97).
X Insert emergency key element ;into
opening :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 97).
When you lock the vehicle, the luggage com-
partment is also locked again. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some- Side windows
109Opening and closing
Z

body becomes trapped, release the switch or
pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
elling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process, the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury. When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock (Y page 187).
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation:
press/pull the corresponding switch again.
If you press/pull the switch beyond the point
of resistance and release, automatic opera- 110
Side windowsOpening and closing

tion is started in the corresponding direction.
You can stop automatic operation by press-
ing/pulling again.
You can continue to operate the side windowsafter switching off the engine or removing the
key. This function remains active for five
minutes or until you open a front door.
The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 78).
Information on opening and closing the roller sunblinds on the rear side windows
(Y page 404). Convenience opening feature
General notes Vehicles with KEYLESS-GO or KEYLESS-
GO start function: you can ventilate the vehi-
cle before you start driving.
If the key is in the immediate vicinity of the
vehicle, the convenience opening function is
available.
To do this, the key is used to carry out the
following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
sliding sunroof and the roller sunblind
R switch on the seat ventilation for the driv-
er's seat
The "convenience opening" feature is also
available when the vehicle is unlocked.
Convenience opening feature X
Press and hold the %button on the key
until the side windows and the sliding sun- roof or the panorama sliding sunroof are in
the desired position.
If the roller sunblinds of the panorama slid-
ing sunroof are closed, the roller sunblinds are opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area.
Vehicles with KEYLESS-GO or KEYLESS-
GO start function: if the key is in the imme-
diate vicinity to the vehicle, the convenience
closing function is available.
When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the sliding sunroof or the panorama
sliding sunroof
On vehicles with a panorama sliding sunroof, you can then close the roller sunblinds.
Notes on the automatic reversing feature for:
R the side windows (Y page 110)
R the panorama sliding sunroof
(Y page 114) Side
windows
111Opening an d closing Z