ECU MERCEDES-BENZ GLC SUV 2015 Owners Manual

Axle load, permissible (trailer tow-
ing)
...................................................... 492 B
Bag hook ............................................ 397
Ball coupling
Swinging in .................................... 306
Swinging out .................................. 304
BAS (Brake Assist System) .................79
BAS PLUS with Cross-Traffic Assist (Brake Assist PLUS with Cross-
Traffic Assist)
Function/note s................................ 80
Important safety notes .................... 80
Battery (high-voltage)
see High-voltage battery
Battery (key)
Checking .......................................... 98
Important safety notes .................... 97
Replacing ......................................... 98
Battery (vehicle)
Charging ........................................ 441
Display message ............................ 354
Important safety notes .................. 438
Jump starting ................................. 443
Belt tensioner
Activation ......................................... 62
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 328
Display message ............................ 362
Notes/function .............................. 276
see Active Blind Spot Assist
BlueTEC
see AdBlue ®
Bonnet Active bonnet (pedestrian protec-tion) ............................................... 414
Closing ........................................... 416
Display message ............................ 371
Important safety notes .................. 414
Opening ......................................... 415
Boot load (maximum) ........................ 488
Brake
EBD .................................................. 87
Brake fluid
Display message ............................ 342 Notes ............................................. 486
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 84
Display message ............................ 351
Brake pedal
Pedal resistance/pedal travel .......... 46
Brakes
ABS .................................................. 79
Adaptive Brake Assist ...................... 83
BAS .................................................. 79
BAS PLUS with Cross-Traffic
Assist ............................................... 80
Brake fluid (notes) ......................... 486
Display message ............................ 336
Driving tips .................................... 224
Hill start assist ............................... 191
HOLD function ............................... 247
Important safety notes .................. 224
Parking brake ................................ 220
RBS warning lamp .......................... 377
Recuperative Brake System ............. 46
Warning lamp ................................. 377
Breakdown
Where will I find...? ........................ 430
see Flat tyre
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Buttons on the steering column ...... 314 C
Calling up a fault see Display messages
Car wash (care) ................................. 420
Care
360° camera ................................. 425
Automatic car wash ....................... 420
Carpets .......................................... 428
Display ........................................... 426
Exhaust pipe .................................. 426
Exterior lighting ............................. 424
Gear or selector lever .................... 427
High-pressure cleaner .................... 422
Interior ........................................... 426 6
Index

see Warning and indicator lamps
Display message
Driving systems ............................. 359
Hybrid drive system ....................... 357
Display messages
ASSYST PLUS ................................ 419
Calling up (on-board computer) ..... 335
Engine ............................................ 353
General information ....................... 335
Hiding (on-board computer) ........... 335
Introduction ................................... 335
Key ................................................ 374
Lights ............................................. 350
Safety systems .............................. 336
Tyres ..............................................3 67
Vehicle .......................................... .369
Distance warning function
Function/notes ................................ 82
Distance warning signal (warning
lamp) ................................................. .386
DISTRONIC PLUS
Activating ....................................... 238
Activation conditions ..................... 238
Cruise control lever ....................... 237
Deactivating ................................... 243
Display message ............................ 364
Displays in the instrument cluster .. 242 Driving tips ................................... .244
Driving with DISTRONIC PLUS ....... 239
Function/notes ............................ .236
Important safety notes .................. 236
Selecting ........................................ 238
Setting the specified minimum
distance ......................................... 241
Setting the speed .......................... 241
Stopping ........................................ 240
with Steering Assist and Stop&Go Pilot ............................................... 245
Door
Automatic locking (switch) ............ 102
Central locking/unlocking (key) ...... 95
Control panel ................................... 42
Display message ............................ 371
Emergency locking ........................ 103
Emergency unlocking ..................... 102
Important safety notes .................. 100
Opening (from the inside) .............. 101 Drive programs
Automatic transmission ................. 200
Display (DIRECT SELECT lever) ...... 198
Driver's door
see Door
Driving abroad
Mercedes-Benz Service ................. 420
Symmetrical dipped bea m............. 138
Driving Assistance Plus package ..... 280
Driving in mountainous terrain
Approach/departure angle ............ 229
Driving off-road
see Off-road driving
Driving on flooded roads .................. 226
Driving safety system
BAS PLUS with Cross-Traffic
Assist ............................................... 80
COLLISION PREVENTION ASSIST
PLUS ................................................ 81
EBD (electronic brake force distri-
bution) ............................................. 87
Recuperative Brake System ............. 46
STEER CONTROL ............................. 90
Driving safety systems
ABS (Anti-lock Braking System) ....... 79
ADAPTIVE BRAK E............................. 87
Adaptive Brake Assist ...................... 83
Adaptive brake lights ....................... 84
BAS (Brake Assist System) .............. 79
Distance warning function ............... 82
ESP ®
(Electronic Stability Pro-
gram) ............................................... 84
Important safety guidelines ............. 78
Overview .......................................... 78
PRE-SAFE ®
Brake ............................. 87
Driving system
AIR BODY CONTROL ...................... 252
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 245
Driving Assistance Plus package ... 280
Driving systems
360°camera .................................. 267
Active Blind Spot Assist ................. 280
Active Lane Keeping Assist ............ 283
Active Parking Assist ..................... 257
ATTENTION ASSIST ........................ 272
Blind Spot Assist ............................ 276 Index
9

Vehicle ........................................... 102
Engine
Display message ............................ 353
ECO start/stop function ................ 191
Engine number ............................... 480
Jump-starting .................................4 43
Running irregularl y......................... 194
Starting (important safety notes )... 189
Starting problems .......................... 194
Starting the engine with the key .... 189
Starting with the Start/Stop but-
ton ................................................. 190
Stopping ........................................ 220
Tow-starting (vehicle) ..................... 448
Warning lamp (engine diagnos-
tics) ............................................... 384
Engine electronics
Notes ............................................. 478
Problem (fault) ............................... 194
Engine oil
Additives ........................................ 486
Checking the oil level ..................... 416
Checking the oil level using the
dipstick .......................................... 416
Display message ............................ 355
Filling capacity ............................... 486
General notes ................................ 485
Notes about oil grade s................... 485
Notes on oil level/consumption .... 416
Topping up ..................................... 416
Viscosity ........................................ 486
Environmental protection
Returning an end-of-life vehicle ....... 25
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 86
Characteristics ................................. 85
Crosswind Assist ............................. 87
Display message ............................ 336
Function/note s................................ 84
General notes .................................. 84
Important safety guidelines ............. 85
Trailer stabilisation .......................... 86
Warning lamp ................................. 381
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 85
Exhaust
see Exhaust pipe Exhaust pipe
Cleaning ......................................... 426
Exhaustive discharging (high-volt-
age battery) ....................................... 440
Exterior lighting
Cleaning ......................................... 424
see Lights
Exterior mirrors
Adjusting ....................................... 132
Anti-dazzle mode (automatic) ........ 133
Folding in/out (automatically )....... 132
Folding in/out (electrically) ........... 132
Out of position (troubleshooting) ... 133
Parking position ............................. 133
Resetting ....................................... 132
Storing settings (memory func-
tion) ............................................... 135 F
Fault message see Display messages
Features ............................................. 402
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 432
First-aid kit ......................................... 431
Fitting a wheel
Fitting a wheel ............................... 467
Lowering the vehicle ...................... 467
Preparing the vehicle ..................... 464
Raising the vehicle ......................... 465
Removing a whee l.......................... 466
Securing the vehicle against roll-
ing away ........................................ 465
Flat tyre
Changing a wheel/fitting the
spare whee l................................... 463
MOExtended tyre s......................... 434
Preparing the vehicle ..................... 433
TIREFIT kit ...................................... 435
see Emergency spare wheel
Floormat ............................................. 411
Foglamps (extended range) .............. 143
Frequencies
Mobile phone ................................. 478
Two-way radio ................................ 478 Index
11

Outside temperatures .................... 211
Problems during charging .............. 218
Protective device ........................... 212
Range ............................................ 212
Terms of use ..................................2 12
Vehicle fire ....................................... 45
Hill start assist .................................. 191
HOLD function
Activating ....................................... 248
Activation conditions ..................... 247
Deactivating ................................... 248
Display message ............................ 363
Function/notes ............................ .247
General notes ................................ 247
Horn ...................................................... 32
HUD
see Head-up display
Hybrid drive system
Automatic switch off ........................ 44
Danger of electric shock .................. 44
Display message ............................ 357
General notes .................................. 44
High-voltage battery ........................ 45
Important safety notes .................... 44
Manual switch off ............................ 44
Opening the bonnet ......................... 46
Warning lamp ................................. 377
Hybrid vehicles
Important safety notes .................... 44 I
Ignition lock see Key positions
Immobiliser .......................................... 90
Indicator and warning lamp
Restraint system ............................ 383
Indicator and warning lamps
COLLISION PREVENTION ASSIST
PLUS .............................................. 386
Coolant .......................................... 384
Engine diagnostics ......................... 384
Indicator lamps
Display message ............................ 351
see Warning and indicator lamps
Insect protection on the radiator .... 416
Instrument cluster
Overview .......................................... 34 Warning and indicator lamps ........... 36
Instrument cluster lighting .............. 312
Intelligent Light System
Activating/deactivating ................. 331
Display message ............................ 352
Overview ........................................ 141
Setting the dipped-beam head-
lamps for driving on the right/left .. 332
Interior lighting
Control .......................................... .145
Emergency lighting ........................ 146
Overview ........................................ 145
Reading lamp ................................. 145
Interior motion sensor
Deactivating ..................................... 92
Function .......................................... .91
Priming ............................................ 91
Switching off .................................... 92
ISOFIX child seat securing system ....67 J
Jack Storage location ............................4 32
Using ............................................. 465
Jump starting (engine) ......................443 K
Key Changing the battery ....................... 98
Checking the battery ....................... 98
Convenience closing feature .......... 112
Convenience opening feature ....... .111
Display message ............................ 374
Door central locking/unlocking ....... 95
Emergency key element ................... 97
Important safety notes .................... 94
KEYLESS-GO start function .............. 96
Loss ................................................. 99
Modifying the programming ............. 96
Overview .......................................... 94
Positions (ignition lock) ................. 187
Problem (malfunction) ..................... 99
Starting the engine ........................ 189
Key positions
Key ................................................ 187
Start/Stop button .......................... 187 Index
13

Sensor range ................................. 255
Trailer towing ................................. 254
Warning display ............................. 256
PASSENGER AIR BAG
Display message ............................ 349
Indicator lamps ................................ 48
Problems (malfunctions) ................ 349
Perfume atomizer
Operating ....................................... 172
Perfume vial ................................... 172
Problem (malfunction) ................... 174
Petrol .................................................. 482
Pets in the vehicle ............................... 78
Plastic trim (cleaning instruc-
tions) .................................................. 427
PLUG-IN HYBRID operating
Electrical energy generated ........... 295
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 299
Automatic engine switch-off (ECO
start/stop function) ....................... 298
Charge status of the high-voltage
battery ........................................... 291
Charging the high-voltage battery .. 292
Displaying the total range and
electric range ................................. 294
Driving tips .................................... 297
DYNAMIC SELECT switch .............. 295
ECO start/stop function ................ 298
Electric motor (power display )....... 289
Electrical energy generated
(Audio 20) ...................................... 295
Electrical energy generated
(COMAND Online) .......................... 295
Energy flow display ........................ 291
Fuel consumption .......................... 295
Fuel consumption (Audio 20) ......... 295
Fuel consumption (COMAND
Online) ........................................... 295
General notes ................................ 286
Haptic accelerator pedal ................ 297
High-voltage battery (charge sta-
tus) ................................................ 291
Hybrid drive system overview ........ 288
HYBRID menu ................................ 329
Important safety notes .................. 287 Instrument cluster (power dis-
play
)............................................... 289
Instrument cluster overview .......... 289
Noiseless start ............................... 295
Operating (on-board computer) ..... 291
Operating mode ............................. 290
Overrun mode ................................ 299
Parking .......................................... 300
Power display (electric motor) ....... 289
Problems with SRS (supplemental restraint system) ............................ 302
Problems with the combustion
engine ............................................ 301
Problems with the hybrid drive
system ........................................... 302
Problems with the Recuperative
Brake System ................................ 301
Pulling away ................................... 295
READY display ............................... 295
Recuperative Brake System ........... 287
Resetting the values (Audio 20) ..... 295
Resetting the values (COMAND
Online) ........................................... 295
Route-based energy manage-
ment .............................................. 299
Shifting manually ........................... 296
Starting .......................................... 295
When the vehicle is stationary ....... 297
Power windows
see Side windows
Pre-entry climate control (via key)
Problems (malfunctions) ................ 176
Pre-entry climate control at depar-
ture time
General notes ................................ 176
Pre-entry climate control at time of
departure
Setting departure time ................... 177
Pre-entry climate control via key
Activating/deactivating ................. 175
General notes ................................ 174
PRE-SAFE ®
(anticipatory occupant
protection)
Operation ......................................... 63
PRE-SAFE ®
(preventive occupant
safety system)
Display message ............................ 343 Index
17

PRE-SAFE
®
Brake
Activating/deactivating ................. 328
Display message ............................3 44
Function/notes ................................ 87
Important safety notes .................... 88
Warning lamp ................................. 386
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 64
Protection against theft
ATA (Anti-Theft Alarm system) ......... 90
Immobiliser ...................................... 90
Interior motion sensor ..................... 91
Tow-away protectio n ........................91
Protection of the environment
General notes .................................. 25
Pulling away
Automatic transmission ................. 190
General notes ................................ 190
Hill start assist ............................... 191
Trailer ............................................ 191 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 29
Qualified specialist workshop ........... 28R
Radiator cover ................................... 416
Radio
Selecting a station ......................... 322
Radio-based vehicle components
Declaration of conformity ................ 27
Rain closing feature
Panorama sliding sunroo f.............. 115
RBS (Recuperative Brake System)
Warning lamp ................................. 377
Reading lamp ..................................... 145
Rear compartment
Setting the air vents ...................... 184
Setting the airflow ......................... 167
Setting the temperature ................ 165
Rear foglamp
Display message ............................ 352
Switching on/of f........................... 139 Rear lamps
see Lights
Rear seat
Adjusting the angle of the backr-
ests ................................................ 396
Display message ............................ 372
Rear window heating
Problem (fault) ............................... 170
Switching on/of f........................... 169
Rear window wiper
Replacing the wiper blad e.............. 153
Switching on/of f........................... 151
Rear-compartment seat belt sta-
tus indicator ........................................ 52
Rear-view mirror
Anti-dazzle mode (automatic) ........ 133
Dipping (manual) ........................... 131
Recuperative Brake System
Driving safety systems ..................... 46
Important safety notes .................... 46
Reflective safety vest ....................... 430
Refuelling
AdBlue ®
......................................... 207
Fuel gauge ....................................... 34
Important safety notes .................. 203
Refuelling process ......................... 204
see Fuel
Remote control
Auxiliary heating/ventilation .......... 180
Changing the batteries (auxiliary
heating) ......................................... 181
Replacing bulbs
Important safety notes .................. 146
Overview of bulb types .................. 146
Removing/replacing the cover
(front wheel arch) .......................... 147
Replacing the battery (auxiliary
heating remote control) .................... 181
Rescue card ......................................... 29
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 356
Warning lamp ................................. 384
Residual heat (climate control) ........ 171
Restraint system
Display message ............................ 346 18
Index

Introduction .....................................46
Warning lamp ................................. 383
Warning lamp (function) ...................47
Rev counter ........................................ 313
Reversing camera
Cleaning instructions ..................... 425
Displays in the Audio display ......... 263
Displays in the COMAND display ... 263
Function/notes ............................ .262
Switching on/off ........................... 263
Reversing feature
Panorama sliding sunroof .............. 114
Roller sunblinds ............................ .116
Side windows ................................. 110
Tailgate .......................................... 104
Reversing lamp
Changing bulbs .............................. 148
Reversing lamp (display message) .. 352
Roller sunblind
Panorama sliding sunroof .............. 115
Roller sunblinds (panorama sliding
sunroof)
Operating ....................................... 116
Roof carrier ........................................ 402
Roof lining and carpets (cleaning
instructions) ...................................... 428
Roof load (maximum) ........................ 488S
Safety Children in the vehicle ..................... 65
Hybrid drive system ......................... 44
see Operating safety
Safety net
Attaching ....................................... 398
Important safety information ......... 398
Safety notes
Hybrid vehicles ................................ 44
SD memory card
Selecting ........................................ 323
Seat
Folding the backrest (rear com-
partment) forwards/back ...... 393, 394
Seat belt
Centre rear-compartment sea t........ 51
Correct usage .................................. 50 Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 52
Adjusting the height ......................... 50
Cleaning ......................................... 428
Fastening ......................................... 50
Important safety guidelines ............. 49
Introduction ..................................... 48
Rear seat belt status indicator ......... 52
Releasing ......................................... 51
Warning lamp ................................. 376
Warning lamp (function) ................... 52
Seats
Adjusting (electrically) ................... 123
Adjusting (manually and electri-
cally) .............................................. 122
Adjusting the 4-way lumbar sup-
port ................................................ 125
Adjusting the head restraint .......... 123
Calling up a stored setting (mem-
ory function) .................................. 135
Cleaning the cover ......................... 427
Correct driver's seat position ........ 120
Important safety notes .................. 121
Seat heating .................................. 125
Seat heating problem .................... 127
Seat ventilation .............................. 127
Seat ventilation problem ................ 128
Storing settings (memory func-
tion) ............................................... 135
Switching seat heating on/of f....... 125
Switching the seat ventilation on/
off .................................................. 127
Section
PLUG-IN HYBRID operation ............ 286
Securing a load
see Stowage space
Securing luggage ............................... 396
Selector lever
Cleaning ......................................... 427
see Automatic transmission
Sensors (cleaning instructions) ....... 425
Service menu (on-board com-
puter) .................................................. 326
Service message
see ASSYST PLUS Index
19

Snow chains .................................. 457
Storing ........................................... 464
Summer tyres in winter ................. 456
Tyre size (data ).............................. 468
Tyre tread ...................................... 455
Wheel and tyre combinations ........ 470
see Flat tyre U
Unlocking Emergency unlocking ..................... 102
From inside the vehicle (central
unlocking button) ........................... 101 V
Vanity mirror (in sun visor) .............. 404
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 29
Display message ............................ 369
Electronics ..................................... 478
Equipment ....................................... 26
Implied warranty .............................. 28
Individual settings .......................... 327
Leaving parked up ......................... 222
Locking (in an emergency) ............. 103
Locking (key) ................................... 95
Lowering ........................................ 467
Operating safety .............................. 26
Parking .......................................... 219
Pulling away ................................... 190
Raising ........................................... 465
Registration ..................................... 28
Securing from rolling away ............ 465
Towing away .................................. 445
Transporting .................................. 448
Unlocking (in an emergency) ......... 102
Unlocking (key) ................................ 95
Vehicle data ................................... 488
Vehicle data
Boot load (maximum) ..................... 488
Roof load (maximum) ..................... 488
Vehicle data (off-road driving)
Approach/departure angle ............ 489 Maximum gradient climbing abil-
ity .................................................. 489
Maximum water depth ................... 489
Vehicle dimensions ........................... 488
Vehicle emergency locking .............. 103
Vehicle identification number
see VIN
Vehicle identification plate .............. 480
Vehicle level
AIR BODY CONTROL ...................... 252
Display message ............................ 359
Vehicle tool kit .................................. 432
Video
Operating the DVD ......................... 323
VIN
Seat ............................................... 480
Type plate ...................................... 480 W
Warning and indicator lamps ABS ................................................ 379
Brakes ........................................... 377
Distance warning signal ................. 386
ESP ®
.............................................. 381
ESP ®
OFF ....................................... 383
Fuel tank ........................................ 384
General notes ................................ 375
Hybrid drive system ....................... 377
LIM (cruise control )........................ 231
LIM (DISTRONIC PLUS) .................. 237
LIM (variable SPEEDTRONIC) ......... 234
Overview .......................................... 36
Parking brake ................................ 383
PASSENGER AIR BAG ...................... 48
RBS (Recuperative Brake Sys-
tem) ............................................... 377
Reserve fuel ................................... 384
Seat belt ........................................ 376
Steering ......................................... 388
Tyre pressure monitor ................... 387
Warning triangle ................................ 431
Warnings
Stickers ........................................... 44
Washer fluid
Display message ............................ 374
Wheel and tyre combinations
Tyres .............................................. 470 Index
23

depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
A qualified specialist workshop has the nec-
essary special skills, tools and qualifications
to correctly carry out any necessary work on
your vehicle. This particularly applies to work
relevant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conver-
sions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres
to carry out technical inspections on certain vehicles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about
vehicle checks if it has your registration data.
It is possible that your vehicle has not yet
been registered in your name in the following
cases:
R if your vehicle was not purchased at an
authorised specialist dealer.
R if your vehicle has not yet been examined at
a Mercedes-Benz Service Centre.
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle own-
ership. You can do this at a Mercedes-Benz
Service Centre, for example. Correct use
If you remove any warning stickers, you or
others could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Implied warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz implied warranty or by the
New or Used-Vehicle Warranty. 28
Introduction

QR code for rescue card
The QR code is secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res- cue card contains, in a compact form, the
most important information about your vehi-
cle, e.g. the routing of the electric cables.
You can find more information under http:// portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
A wide range of electronic components in
your vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
R operating conditions of system compo-
nents, e.g. fluid levels
R the vehicle's status messages and those of
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelera-
tor pedal position
R malfunctions and defects in important sys-
tem components, e.g. lights, brakes
R vehicle reactions and operating conditions
in special driving situations, e.g. airbag
deployment, intervention of stability con-
trol systems
R ambient conditions, e.g. outside tempera-
ture This data is of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data mem- ory and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the
service network (including the manufacturer)
using special diagnostic testers. You can
obtain more information there, if required.
After a fault has been rectified, the informa-
tion is deleted from the fault memory or is
continually overwritten.
When operating the vehicle, situations are
conceivable in which this technical data, in
connection with other information (if neces-
sary, after consultation with an authorised
expert), could be traced to a person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been
contractually agreed upon with the customer
allow certain vehicle data to be conveyed by
the vehicle as well. The additional functions
include, for example, vehicle location in case of an emergency. Introduction
29 Z