engine MERCEDES-BENZ GLC SUV 2015 Workshop Manual

Problems with "Pre-entry climate control via key"
Problem
Possible causes/consequences and
M
MSolutions "Pre-entry climate con-
trol via key" cannot be
activated or has been
deactivated. The charge status of the high-voltage battery is under the specified
minimum charge status.
X Start the engine when the vehicle is at a standstill.
The internal combustion engine drives the electric motor. The
electric motor is operating as an alternator. The high-voltage
battery is charging.
Further information on charging the high-voltage battery via: R a mains socket (Y page 213)
R a charging station (Y page 217)
R a wallbox (Y page 216) "Pre-entry climate control via key" has been started more than
twice with the engine switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to activate "Pre-entry climate control via key". Pre-entry climate control at time of
departure
Important safety notes G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
General notes The "Pre-entry climate control at departure
time" function is only available in PLUG-IN
HYBRID vehicles.
You can use the "Pre-entry climate control at
departure time" function to cool or heat the
vehicle interior if the engine is not running.
The "Pre-entry climate control at departure
time" function can be activated regardless of
whether or not the vehicle is connected to an electric power supply. However, the charge
status of the high-voltage battery must be higher than the specified minimum charge
status.
When the vehicle is connected to an electric
power supply, priority is given to charging the
high-voltage battery to the specified mini-
mum charge. "Pre-entry climate control at
departure time" is only activated subse-
quently.
The running time of the "Pre-entry climate
control at departure time" function may be
reduced if:
R the vehicle is not connected to an electric
power supply and
R the high-voltage battery is not fully charged
With active "Pre-entry climate control at
departure time" the charge status of the high- voltage battery can be reduced, even if the
charge cable connector is connected.
When the vehicle is cooled, the following
functions are activated as needed:
R Automatic climate control
R Blower
R Seat ventilation 176
Operating the climate control systemClimate control

X
To activate or deactivate "Immediate
pre-entry climate control": press rocker
switch :up or down.
The blue or red indicator lamp above the
rocker switch lights up or goes out.
The colours of the indicator lamps in rocker
switch :have the following meanings:
R blue: cooling activated
R red: heating activated
R yellow: departure time is preselected Auxiliary heating
Important safety notes G
DANGER
If the exhaust pipe is blocked or sufficient
ventilation is not possible, toxic exhaust
fumes can enter the vehicle, especially car-
bon monoxide. This is the case, e.g. in
enclosed spaces, or if the vehicle is stuck in
snow. There is a risk of fatal injuries.
You should switch off the auxiliary heating in
enclosed spaces which do not have an extrac- tion system, e.g. a garage. If the vehicle is
stuck in snow and you must leave the auxiliary
heating running, keep the exhaust pipe and
the area around the vehicle clear of snow. To guarantee a sufficient supply of fresh air, open
a window on the side of the vehicle away from the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire. When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
The auxiliary heating is fitted under the front
wing on the right-hand side of the vehicle. The emissions outlet is found behind the front
wheel on the right-hand side of the vehicle.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
Switch the auxiliary heating on regularly once a month for about ten minutes.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature. This
occurs without using the heat of the running
engine. The auxiliary heating is operated
directly using the vehicle's fuel. For this rea-
son, the tank content must be at least at
reserve fuel level to ensure that the auxiliary
heating functions.
The auxiliary heating or auxiliary ventilation
automatically adjusts to changes in temper-
ature and weather conditions. For this rea-
son, the auxiliary heating could switch from
ventilation mode to heating mode or from
heating mode to ventilation mode.
The auxiliary heating switches off when the
engine is switched off. The auxiliary ventila-
tion is not active if the engine is running.
The auxiliary heating or auxiliary ventilation
switches off automatically after 50 minutes.
This time limit can be altered. To do this, visit a qualified specialist workshop.
You cannot use the auxiliary ventilation to
cool the vehicle interior to a temperature
lower than the outside temperature. 178
Operating the climate control systemClimate control

A departure time has
been activated. The aux-
iliary ventilation is cur-
rently activated. The
number in the display
shows the remaining
time (in minutes) for the
auxiliary ventilation. If
the vehicle is not started
after this time, the run-
ning time is increased by
five minutes. A departure time has
been activated. The aux-
iliary heating is currently
activated. The number in
the display shows the
remaining time (in
minutes) for the auxiliary heating. If the vehicle is
not started after this
time, the running time is
increased by five
minutes. If the engine has not yet reached operating
temperature when it is started, the auxiliary
heating running time is increased. The auxili-
ary heating continues to run until the operat- ing temperature is reached. If this is the case,
the y symbol appears in the remote con-
trol display and the running time is zero
minutes.
Setting the departure time
Make sure that the time set in the vehicle is
correct before setting the departure time (see the separate operating instructions). Other-
wise, the auxiliary heating may switch on at
the wrong time and at an unsuitable location.
When setting the departure time, also
observe the important safety notes
(Y page 178). X
Briefly press the ubutton.
X Press the ,or. button repeatedly
until the time to be changed appears in the display.
X Press the uand^ buttons simulta-
neously.
The Îsymbol in the remote control dis-
play flashes.
X Press the ,or. button to set the
desired departure time.
i The longer you press the
,or.
button, the faster the time changes.
X Press the uand^ buttons simulta-
neously.
The new departure time is stored.
Activating the set departure time X Briefly press the ubutton.
X Press the ,or. button repeatedly
until the desired departure time appears in the display.
X Press the ubutton.
The Ísymbol, the departure time and,
depending on the selected departure time, the letter A, BorCappear in the display.
Deactivating the set departure time
X Briefly press the ubutton.
The status of the auxiliary heating is shown in the display.
X Press the .button.
The first departure time stored appears in
the display.
X Press the ^button.
OFF is shown in the remote control display.
Replacing the remote control battery Important safety notes
G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury. Operating the climate control system
181Climate control
Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Running-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle has been delivered or after repairs. Full sys-
tem effectiveness is not reached until the end
of this teach-in process.
Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. The first 1,500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with excellent performance for the remainder of
the engine's life.
R Drive at varying road speeds and engine
speeds for the first 1,500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R When changing gears manually, change up
in good time, before the rev counter needle
reaches Ôof the way to the red area of the
rev counter. R
Do not shift down a gear manually in order
to brake.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick- down).
After 1,500 km, you may gradually accelerate
the vehicle to full road and engine speeds.
You should also observe these notes on run-
ning-in if the engine or parts of the drive train on your vehicle have been replaced.
Always observe the maximum permissible
speed. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, 186
DrivingDriving and parking

for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine when the vehi-
cle is stationary. Drive off immediately.
Avoid high engine speeds and driving at full throttle until the engine has reached its
operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
Observe the important safety notes for PLUG-
IN HYBRID vehicles (Y page 44). Key positions
Key g
To remove the key
1 Power supply for some consumers, such
as the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on.
The engine cannot be started.
Start/Stop button General notes
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio connection between the vehicle and the key
determines whether a valid key is in the vehi-
cle. This occurs, for example, when starting
the engine. Driving
187Driving and parking Z

To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in
the ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key
or KEYLESS-GO (Y page 95)
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short
time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the but- ton on the front door (Y page 101), you can
continue to start the engine with the Start/
Stop button.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operates independently of the ECO
start/stop automatic engine switch-off func-
tion. Key positions with the Start/Stop button :
Start/Stop button
; Ignition lock
When you switch on the ignition, all of the
indicator lamps in the instrument cluster light up. Further information on situations where
an indicator lamp either fails to go out after
starting the engine or lights up while driving
(Y page 377).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windscreen wipers, for
example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position
X To switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
The ignition is switched off again if:
R you do not start the engine from this posi-
tion within 15 minutes
R you press Start/Stop button :twice when
in this position
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position 188
DrivingDriving and parking

Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the key.
It is only possible to switch between Start/
Stop button mode and key operation when
the transmission is in position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop
button from the ignition lock when you leave
the vehicle. You should, however, always take the key with you when leaving the vehicle. As
long as the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes Vehicles with a petrol engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position P
(Y page 197).
The transmission position indicator in the
multifunction display shows P
(Y page 198).
i You can start the engine in transmission
position Pand N.
Starting procedure with the key To start the engine using the key instead of
the Start/Stop button, pull the Start/Stop
button out of the ignition lock. Driving
189Driving and parking Z

X
To start a diesel engine : turn the key to
position 2in the ignition lock (Y page 187).
The % preglow indicator lamp in the
instrument cluster lights up.
X Turn the key to position 3in the ignition
lock and release it as soon as the engine is running (Y page 187).
i Vehicles with a diesel engine:
you can
start the engine without preglow if the
engine is warm.
If the engine will not start:
X Remove the key from the ignition lock.
X Reinsert the key into the ignition lock after
waiting for a short period.
X Turn the key to position 2in the ignition
lock (Y page 187).
The indicator lamps in the instrument clus- ter light up (Y page 375).
X Turn the key to position 3in the ignition
lock (Y page 187 )and release it as soon as
the engine is running.
Starting procedure using the Start/
Stop button The Start/Stop button is only available on
vehicles with KEYLESS-GO or the KEYLESS-
GO start function.
The Start/Stop button can be used to start
the vehicle manually without inserting the key
into the ignition lock. The key must be in the
vehicle and the Start/Stop button must be
inserted in the ignition lock. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start
function.
You can start the engine if a valid key is in the vehicle. Switch off the engine and always take
the key with you when leaving the vehicle,
even if you only leave it for a short time. Pay
attention to the important safety notes. X
Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 187).
Vehicles with a petrol engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts. Pulling away
General notes G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pull-
ing away.
The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking feature, see the Digital Owner's Manual.
It is only possible to shift the transmission
from position Pto the desired position if you
depress the brake pedal. Only then is the
parking lock released. If you do not depress
the brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains
engaged.
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Information on automatically releasing the
electrical parking brake (Y page 220).190
DrivingDriving an
d parking

Pulling away with a trailer
To ensure that you do not roll backwards
when pulling away on an uphill slope, apply
the electric parking brake.
X Press and hold handle :.
The electric parking brake continues to
brake and prevent the vehicle from rolling
backwards.
The red !indicator lamp in the instru-
ment cluster remains lit.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination
is held by the driving force of the engine,
release lever :.
the electric parking brake is released
The red !indicator lamp in the instru-
ment cluster goes out.
For further information on the electric parking
brake, see (Y page 220).
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot from the brake pedal to the accelerator pedal and depress it before the vehicle begins to
roll. G
WARNING
After a while, hill start assist no longer holds
the vehicle and it may roll away. There is a risk of an accident and injury. Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R you are pulling away on a level road or a
downhill gradient
R the transmission is in position N
R the electric parking brake is applied
R ESP ®
is malfunctioning ECO start / stop function (all vehicles
except PLUG‑ IN HYBRID)
Introduction This section describes the ECO start/stop
function for all vehicles except PLUG-IN
HYBRID vehicles. Information on the ECO
start/stop function in PLUG-IN HYBRID vehi-
cles (Y
page 298).
The ECO start/stop function switches the
engine off automatically if the vehicle is stop- ped under certain conditions.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away. Driving
191Driving and parking Z

General notes
:
ECO start/stop display
The ECO start/stop function is activated
whenever you start the engine using the key
or the Start/Stop button.
If the è ECO symbol is shown in green in
the multifunction display, the ECO start/stop
function switches the engine off automati-
cally once the vehicle stops moving.
If the ECO start/stop function has been man-
ually deactivated (Y page 193) or a malfunc-
tion has caused the system to be deactivated, the è ECO symbol is not displayed.
Automatic engine switch-off If the vehicle is braked to a standstill with the
transmission in Dor N, the ECO start/stop
function switches off the engine automati-
cally.
The ECO start/stop function is operational
and the èECO symbol is displayed in
green in the multifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temper-
ature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system detects that the windscreen is
not misted up when the air-conditioning
system is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened If not all conditions for automatic engine
switch-off are met, the
èECO symbol is
shown in yellow.
All of the vehicle's systems remain active
when the engine is switched off automati-
cally.
The HOLD function can also be activated if the engine has been switched off automatically. Itis then not necessary to continue applying the
brakes during the automatic stop phase.
When you depress the accelerator pedal, the engine starts automatically and the braking
effect of the HOLD function is deactivated.
The engine can be switched off automatically
a maximum of four times (initial stop, then
three subsequent stops) in succession. The
è ECO symbol is shown in yellow in the
multifunction display after the engine has
been started automatically for the fourth
time. When the èECO symbol is shown in
green in the multifunction display, automatic engine switch-off is again possible.
Automatic engine start The engine is started automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button
R you switch to drive program S+
R in transmission position Dor N, the brake
pedal is released and the HOLD function is not active
R you depress the accelerator pedal
R you engage reverse gear R
R you move the transmission out of position
P
R you unfasten your seat belt or open the
driver's door
R the vehicle starts to roll
R the brake system requires this
R the temperature in the vehicle interior devi-
ates from the set range 192
DrivingDriving and parking