emergency towing MERCEDES-BENZ GLC SUV 2015 Owners Manual

Front airbag (driver, front
passenger) ....................................... 54
Important safety guidelines ............. 53
Kneebag ........................................... 55
Sidebag ............................................ 55
Triggering ......................................... 62
Windowbag ...................................... 56
Alarm
ATA (Anti-Theft Alarm system) ......... 90
Switching off (ATA) .......................... 90
Switching the function on/off
(ATA) ................................................ 90
Anti-glare film .................................... 411
Approach/departure angle .............. 229
Aquaplaning ....................................... 225
Armrest
Stowage compartment .................. 392
Ashtray ............................................... 404
Assistance display (on-board com-
puter) .................................................. 326
Assistance menu (on-board com-
puter) .................................................. 327
ASSYST PLUS
Displaying a service messag e........ 419
Driving abroad ............................... 420
Hiding a service message .............. 419
Resetting the service interval dis-
play ................................................ 419
Service message ............................ 419
Special service requirements ......... 420
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 90
Function ........................................... 90
Switching off the alarm .................... 90
ATTENTION ASSIST
Activating/deactivating ................. 329
Display message ............................ 359
Function/note s............................. 272
AUTO lights
Display message ............................ 352
see Lights
Automatic engine start (ECO start/
stop function) .................................... 192
Automatic engine switch-off (ECO
start/stop function) .......................... 192 Automatic front-passenger front
airbag deactivation
Display message ............................ 349
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 57
Problems ......................................... 61
System self-test ............................... 59
Automatic headlamp mode .............. 139
Automatic transmission
Accelerator pedal position ............. 199
Changing gear ............................... 199
DIRECT SELECT lever ..................... 196
Display message ............................ 369
Double-clutch function .................. 200
Drive program display .................... 198
Drive programs .............................. 200
Driving tips .................................... 199
DYNAMIC SELECT switch .............. 195
Emergency running mode .............. 203
Engaging drive position .................. 198
Engaging neutral ............................ 197
Engaging park position automati-
cally ............................................... 197
Engaging reverse gear ................... 197
Engaging the park position ............ 197
Kickdown ....................................... 200
Manual shifting .............................. 201
Overview ........................................ 196
Problem (fault) ............................... 203
Pulling away ................................... 190
Rocking the vehicle free ................ 200
Starting the engine ........................ 189
Steering wheel gearshift paddle s... 201
Trailer towing ................................. 200
Transmission position display
(DIRECT SELECT lever) ................... 198
Transmission positions .................. 199
Automatic transmission emer-
gency running mode ......................... 203
Auxiliary heating/ventilation
Display message ............................ 373
Important safety notes .................. 178
Problem (display message) ............ 183
Remote control .............................. 180
Setting the departure time ............. 181
Switching on/off (on the centre
console) ......................................... 179 Index
5

Cruise control ................................ 230
Display message ............................ 359
Distronic Plus ................................ 236
HOLD function ..............................
.247
Lane Keeping Assist ..................... .279
Lane package ................................ 276
PARKTRONIC ................................. 254
Reversing camera .......................... 262
SPEEDTRONIC ............................... 233
Traffic Sign Assist .......................... 274
Driving tips
Aquaplaning ................................... 225
Automatic transmission ................. 199
Brakes .......................................... .224
DISTRONIC PLUS ........................... 244
Downhill gradient ........................... 224
Driving abroad ............................... 138
Driving in winter ............................ .226
Driving on flooded roads ................ 226
Driving on sand .............................. 229
Driving on wet roads ..................... .225
Fuel ................................................ 222
General .......................................... 222
Icy road surfaces ........................... 226
Limited braking efficiency on sal-
ted roads ....................................... 225
New brake disks ............................ 225
New brake pads/linings ................ 225
Off-road driving .............................. 226
Running-in tips ............................... 186
Snow chains .................................. 457
Subjecting brakes to a load ........... 224
Symmetrical dipped bea m............. 138
The first 1500 km .......................... 186
Towing a trailer .............................. 303
Travelling uphill .............................. 229
Tyre ruts ........................................ 229
Wet road surface ........................... 225
DSR (Downhill Speed Regulation)
Display message ............................ 363
Function/note s............................. 248
DVD video
Operating (on-board computer) ..... 323
DYNAMIC SELECT switch
Automatic transmission ................. 195
Climate control (THERMATIC 2-
zone) .............................................. 159 Climate control
(THERMOTRONIC) .......................... 162
PLUG-IN HYBRID operation ............ 295 E
EASY-ENTRY feature Function/note s............................. 130
EASY-EXIT feature
Function/note s............................. 130
EASY-PACK luggage compartment
management system ........................ 399
EBD (electronic brake force distri-
bution)
Display message ............................ 339
Function/note s................................ 87
ECO display
Function/note s............................. 223
On-board computer ....................... 318
ECO start/stop function
Automatic engine start .................. 192
Automatic engine switch-off .......... 192
Climate control
(THERMOTRONIC ).......................... 162
Deactivating/activating ................. 193
General information ....................... 192
Important safety notes .................. 191
Introduction ................................... 191
Electromagnetic compatibility
Declaration of conformity ................ 27
Emergency
Automatic measures after an acci-
dent ................................................. 65
Emergency key
Unlocking the driver's door ............ 102
Emergency key element
Function/note s................................ 97
Inserting .......................................... 97
Locking vehicle .............................. 103
Removing ......................................... 97
Emergency release
Driver's door .................................. 102
Emergency spare wheel
General notes ................................ 475
Important safety notes .................. 474
Technical data ............................... 476
Emergency unlocking
Tailgate .......................................... 109 10
Index

Stowage compartment
Map pockets ..................................3 92
Stowage compartments
Armrest (under) ............................ .392
Centre console .............................. 391
Cup holder ..................................... 402
Door ............................................... 392
Glove compartment ....................... 391
Important safety information ......... 390
Rear ............................................... 392
Spectacles compartment .............. .391
see Stowage areas
Stowage net ....................................... 392
Stowage space
Stowage net ................................... 392
Summer tyres
In winter ........................................ 456
Sun blind
Rear side windows ......................... 404
Sun visor ............................................ 404
Suspension settings
AIR BODY CONTROL ..................... .253
Switching the auxiliary heating/
ventilation
On/off .......................................... .179 T
Tail lamps see Lights
Tailgate
Display message ............................ 371
Emergency unlocking ..................... 109
Limiting the opening angle ............. 108
Obstruction detectio n.................... 104
Opening dimensions ...................... 488
Opening/closing ............................ 104
Opening/closing (automatically
from inside) ................................... 108
Opening/closing (automatically
from outside) ................................. 105
Opening/closing (manually from
outside) ......................................... 105
Technical data
Capacities ...................................... 480
Emergency spare wheel ................. 476
Information .................................... 478
Trailer load s................................... 491 Tyres/wheels ................................. 468
Vehicle data ................................... 488
Telephone
Accepting a call (multifunction
steering wheel) .............................. 325
Display message ............................ 374
Introduction ................................... 324
Menu (on-board computer) ............ 324
Number from the phone book ........ 325
Redialling ....................................... 326
Rejecting/ending a call ................. 325
Telephone compartment ................ 392
Temperature
Coolant (display in the instrumentcluster) .......................................... 313
Coolant (on-board computer) ......... 327
Outside temperature ...................... 313
Setting (climate control )................ 165
TEMPOMAT
Function/note s............................. 230
TIREFIT kit .......................................... 435
Tyre pressure not reached ............. 436
Tyre pressure reached ................... 437
Top Tether ............................................ 68
Total distance recorder .................... 318
Tow-away protection
Activating ......................................... 91
Deactivating ..................................... 91
Function ........................................... 91
Tow-starting
Emergency engine starting ............ 448
Important safety notes .................. 445
Towing
Important safety notes .................. 445
Notes for 4MATIC vehicles ............ 448
Transporting the vehicle ................ 448
Towing a trailer
Active Blind Spot Assist ................. 283
Active Lane Keeping Assist ............ 286
Active Parking Assist ..................... 257
Axle load, permissibl e.................... 492
ESP ®
(Electronic Stability Pro-
gram) ............................................... 86
Failure check for LEDs ................... 307
General notes ................................ 303
Pulling away with a traile r.............. 191
Swinging out the ball coupling ....... 304 Index
21

Snow chains .................................. 457
Storing ........................................... 464
Summer tyres in winter ................. 456
Tyre size (data ).............................. 468
Tyre tread ...................................... 455
Wheel and tyre combinations ........ 470
see Flat tyre U
Unlocking Emergency unlocking ..................... 102
From inside the vehicle (central
unlocking button) ........................... 101 V
Vanity mirror (in sun visor) .............. 404
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 29
Display message ............................ 369
Electronics ..................................... 478
Equipment ....................................... 26
Implied warranty .............................. 28
Individual settings .......................... 327
Leaving parked up ......................... 222
Locking (in an emergency) ............. 103
Locking (key) ................................... 95
Lowering ........................................ 467
Operating safety .............................. 26
Parking .......................................... 219
Pulling away ................................... 190
Raising ........................................... 465
Registration ..................................... 28
Securing from rolling away ............ 465
Towing away .................................. 445
Transporting .................................. 448
Unlocking (in an emergency) ......... 102
Unlocking (key) ................................ 95
Vehicle data ................................... 488
Vehicle data
Boot load (maximum) ..................... 488
Roof load (maximum) ..................... 488
Vehicle data (off-road driving)
Approach/departure angle ............ 489 Maximum gradient climbing abil-
ity .................................................. 489
Maximum water depth ................... 489
Vehicle dimensions ........................... 488
Vehicle emergency locking .............. 103
Vehicle identification number
see VIN
Vehicle identification plate .............. 480
Vehicle level
AIR BODY CONTROL ...................... 252
Display message ............................ 359
Vehicle tool kit .................................. 432
Video
Operating the DVD ......................... 323
VIN
Seat ............................................... 480
Type plate ...................................... 480 W
Warning and indicator lamps ABS ................................................ 379
Brakes ........................................... 377
Distance warning signal ................. 386
ESP ®
.............................................. 381
ESP ®
OFF ....................................... 383
Fuel tank ........................................ 384
General notes ................................ 375
Hybrid drive system ....................... 377
LIM (cruise control )........................ 231
LIM (DISTRONIC PLUS) .................. 237
LIM (variable SPEEDTRONIC) ......... 234
Overview .......................................... 36
Parking brake ................................ 383
PASSENGER AIR BAG ...................... 48
RBS (Recuperative Brake Sys-
tem) ............................................... 377
Reserve fuel ................................... 384
Seat belt ........................................ 376
Steering ......................................... 388
Tyre pressure monitor ................... 387
Warning triangle ................................ 431
Warnings
Stickers ........................................... 44
Washer fluid
Display message ............................ 374
Wheel and tyre combinations
Tyres .............................................. 470 Index
23

Important safety notes
!
Make sure that there are no objects in the
footwell or behind the seats. There is a risk that the seats and/or the objects could be
damaged when PRE-SAFE ®
is activated.
Although your vehicle is equipped with a PRE-
SAFE ®
system, the possibility of injury in the
event of an accident cannot be ruled out.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
R vehicles with the Driving Assistance pack-
age: when a driver assistance system inter-
venes powerfully or the radar sensor sys-
tem detects an imminent danger of colli-
sion in certain situations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the side windows and
the panorama sliding sunroof are closed.
R vehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavourable
position.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed. If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
Seat belt pre-tensioning is reduced and the
locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Infor-
mation about the convenience function can
be found under "Belt adjustment"
(Y page 52). PRE-SAFE
®
PLUS (anticipatory occu-
pant protection PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear- end collision is imminent. In certain hazard-
ous situations, PRE-SAFE ®
PLUS takes pre-
emptive measures to protect the vehicle
occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned before the interven-
tion of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene:
R if the vehicle is reversing
R when the vehicle is towing a trailer and
there is a risk of a rear-end collision
When driving, or when parking or exiting a
parking space with assistance from Active
Parking Assist, PRE-SAFE ®
PLUS will not
apply the brakes.
Function PRE-SAFE
®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision. 64
Occupant safetySafety

R
Close the lockable stowage spaces before
starting a journey.
R Stow and secure objects that are heavy,
hard, pointed, sharp-edged, fragile or too
large in the luggage compartment.
Observe the loading guidelines (Y page 390).
Front stowage compartments Glove compartment
X
To open: pull handle :and open glove
compartment flap ;.
X To close: fold glove compartment flap ;
upwards until it engages.
Objects in A4 format or an iPad ®
, for example,
can be stored in the glove compartment. For
vehicles with a perfume atomiser
(Y page 172) the storage space of the glove
compartment is restricted. The glove compartment can only be locked
and unlocked using the emergency key ele-
ment. X
To lock: insert the emergency key element
into the lock and turn it 90° clockwise to
position 2.
X To unlock: insert the emergency key ele-
ment into the lock and turn it 90° anti-
clockwise to position 1.
Spectacles compartment X
To open: press marking :.
The spectacles compartment opens down- wards.
X To close: press marking :again and the
spectacles compartment returns upwards
and engages.
Make sure that the spectacles compartment
is always closed while the vehicle is in motion.
Stowage compartment in the front centre
console X
Briefly press trim ;in the direction of the
arrow.
Cover :swings upwards. Stowage areas
391Stowing and features Z

Locking and unlocking the luggage
compartment floor (vehicles without
PLUG-IN HYBRID operation) 1
Luggage compartment floor, released
2 Luggage compartment floor, locked
The luggage compartment floor can be locked
and unlocked using the emergency key ele-
ment. Roof carrier
Important safety notes G
WARNING
When a load is transported on the roof, the
vehicle's centre of gravity rises and the han-
dling changes. If you exceed the maximum
roof load, the handling as well as steering and braking characteristics are severely affected.
There is a risk of an accident.
Always observe the maximum roof load and
adapt your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(Y page 488).
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to prevent damage to the vehi-
cle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain dam-
age even when it is in motion. Depending on the vehicle equipment,
ensure that when the roof carrier is fitted
you can:
R raise the sliding sunroof/panorama slid-
ing sunroof fully
R open the tailgate fully
An incorrectly secured roof carrier or roof
load may become detached from the vehicle. You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions.
Vehicles with panorama sliding sunroof: if
a roof carrier is fitted, the panorama sliding
sunroof cannot be opened. In order to allow
ventilation of the vehicle interior, you can
raise the panorama sliding sunroof.
If a roof carrier approved by Mercedes-Benz
makes contact with the panorama sliding
sunroof, the sunroof will lower slightly but
remain raised in the rear.
Attaching the roof carrier X
Secure the roof carrier to the roof rails.
X Observe the manufacturer's installation
instructions. Features
Cup holders
Important safety notes G
WARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants.
There is a risk of injury, particularly in the
event of sudden braking or a sudden change
in direction.
R Always stow objects so that they cannot be
thrown around in such situations.
R Always make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets. 402
FeaturesStowing and features

X
To refit the insert: press insert?into the
holder until it engages.
X To close: close the cover of the ashtray.
X Push cover :of the stowage compart-
ment closed.
i You can remove the ashtray insert and
use the resulting compartment for stow-
age.
Rear-compartment ashtray X
To open: pull cover ;out by its top edge.
X To remove the insert: push ribbing=
from the left side and pull insert :
upwards.
X To fit the insert: fit insert:into the
holder from above and press down into the
holder until it engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is out of reach of children. Never leave children
unattended in the vehicle.
Your attention must always be focused on the traffic conditions. Only use the cigarette
lighter when road and traffic conditions per-
mit. X
Turn the key to position 2in the ignition
lock (Y page 187).
X To open: open the stowage compartment
(Y page 391).
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automati-
cally when the heating element is red-hot.
X To close: push cover :of the stowage
compartment closed. 12 V sockets
General notes X
Turn the key to position 1in the ignition
lock (Y page 187).
The sockets can be used for accessories with a maximum draw of 180 W(15 A). Accesso-
ries include such items as mobile phone
chargers.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
An emergency cut-off ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures Features
405Stowing and fea tures Z

Problems with the 230 V power socket
Problem
Possible causes/consequences and
M
MSolutions The warning lamp on
the 230 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or
X Charge the battery (Y page 441).
If the indicator lamp still does not light up:
X Consult a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 230 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after the converter cools
down:
X Consult a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but has a very high switch-
on current. This device will not work. If you connect such a device, the 230 V power socket will not supply it with power.
X Connect a suitable electronic device. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be
found in the separate COMAND Online oper-
ating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS
button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz emergency call centre.
X After the emergency call, close cover :.
You will see a message if:
R a connection to the Mercedes-Benz
emergency call centre cannot be made
R a call has not been automatically forwar-
ded to the public emergency call centre
In this case, dial the 112emergency num-
ber on your mobile phone.
You can find more information on the
Mercedes-Benz emergency call system in the 408
FeaturesStowing and features

Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat.
X Pull tab :upwards.
X Remove fire extinguisher ;.
Have the fire extinguisher refilled after each
use and checked every one or two years. It
may otherwise fail in an emergency.
Observe the legal requirements for each indi- vidual country. Vehicle tool kit
General notes The towing eye is located in the left-sided
stowage well under the luggage compartment
floor.
Apart from some country-specific variants,
vehicles are not equipped with tyre-changing tools.
If your vehicle is equipped with a tyre-change
tool kit, it is located in the stowage well under the luggage compartment floor.
Some tools for changing a wheel are specific
to the vehicle. For more information on which tyre changing tools are required and
approved to perform a wheel change on your
vehicle, consult a qualified specialist work-
shop.
Necessary tyre-changing tools can include,
for example:
R Jack
R Wheel chock R
Wheel wrench
R Ratchet ring spanner
R Centring pin
Towing eye X
Open the tailgate.
X Open the luggage compartment floor
(Y page 400).
The towing eye is located in the left-sided
stowage well under the luggage compart-
ment floor.
Vehicles with a TIREFIT kit Example
X Open the tailgate.
X Open the luggage compartment floor
(Y page 400).
X Push retaining clamps :on the cover
downwards so as to release them.
X Fold up cover in the direction of arrow ;.
X Remove tyre inflation compressor =and
tyre sealant bottle ?.432
Where will I find...?Breakdown assistance