service MERCEDES-BENZ GLC SUV 2015 Owners Manual

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Disclaimer
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Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and warn-
ing notices in this manual. Disregarding them may lead to damage to the vehicle or personal
injury.
The equipment or model designation of your
vehicle may vary according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the layout of components and controls
differs accordingly.
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all of
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
You can also use the Mercedes-Benz Guides
App: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2535846100Z102 É2535846100Z102hËÍ

Front airbag (driver, front
passenger) ....................................... 54
Important safety guidelines ............. 53
Kneebag ........................................... 55
Sidebag ............................................ 55
Triggering ......................................... 62
Windowbag ...................................... 56
Alarm
ATA (Anti-Theft Alarm system) ......... 90
Switching off (ATA) .......................... 90
Switching the function on/off
(ATA) ................................................ 90
Anti-glare film .................................... 411
Approach/departure angle .............. 229
Aquaplaning ....................................... 225
Armrest
Stowage compartment .................. 392
Ashtray ............................................... 404
Assistance display (on-board com-
puter) .................................................. 326
Assistance menu (on-board com-
puter) .................................................. 327
ASSYST PLUS
Displaying a service messag e........ 419
Driving abroad ............................... 420
Hiding a service message .............. 419
Resetting the service interval dis-
play ................................................ 419
Service message ............................ 419
Special service requirements ......... 420
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 90
Function ........................................... 90
Switching off the alarm .................... 90
ATTENTION ASSIST
Activating/deactivating ................. 329
Display message ............................ 359
Function/note s............................. 272
AUTO lights
Display message ............................ 352
see Lights
Automatic engine start (ECO start/
stop function) .................................... 192
Automatic engine switch-off (ECO
start/stop function) .......................... 192 Automatic front-passenger front
airbag deactivation
Display message ............................ 349
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 57
Problems ......................................... 61
System self-test ............................... 59
Automatic headlamp mode .............. 139
Automatic transmission
Accelerator pedal position ............. 199
Changing gear ............................... 199
DIRECT SELECT lever ..................... 196
Display message ............................ 369
Double-clutch function .................. 200
Drive program display .................... 198
Drive programs .............................. 200
Driving tips .................................... 199
DYNAMIC SELECT switch .............. 195
Emergency running mode .............. 203
Engaging drive position .................. 198
Engaging neutral ............................ 197
Engaging park position automati-
cally ............................................... 197
Engaging reverse gear ................... 197
Engaging the park position ............ 197
Kickdown ....................................... 200
Manual shifting .............................. 201
Overview ........................................ 196
Problem (fault) ............................... 203
Pulling away ................................... 190
Rocking the vehicle free ................ 200
Starting the engine ........................ 189
Steering wheel gearshift paddle s... 201
Trailer towing ................................. 200
Transmission position display
(DIRECT SELECT lever) ................... 198
Transmission positions .................. 199
Automatic transmission emer-
gency running mode ......................... 203
Auxiliary heating/ventilation
Display message ............................ 373
Important safety notes .................. 178
Problem (display message) ............ 183
Remote control .............................. 180
Setting the departure time ............. 181
Switching on/off (on the centre
console) ......................................... 179 Index
5

see Warning and indicator lamps
Display message
Driving systems ............................. 359
Hybrid drive system ....................... 357
Display messages
ASSYST PLUS ................................ 419
Calling up (on-board computer) ..... 335
Engine ............................................ 353
General information ....................... 335
Hiding (on-board computer) ........... 335
Introduction ................................... 335
Key ................................................ 374
Lights ............................................. 350
Safety systems .............................. 336
Tyres ..............................................3 67
Vehicle .......................................... .369
Distance warning function
Function/notes ................................ 82
Distance warning signal (warning
lamp) ................................................. .386
DISTRONIC PLUS
Activating ....................................... 238
Activation conditions ..................... 238
Cruise control lever ....................... 237
Deactivating ................................... 243
Display message ............................ 364
Displays in the instrument cluster .. 242 Driving tips ................................... .244
Driving with DISTRONIC PLUS ....... 239
Function/notes ............................ .236
Important safety notes .................. 236
Selecting ........................................ 238
Setting the specified minimum
distance ......................................... 241
Setting the speed .......................... 241
Stopping ........................................ 240
with Steering Assist and Stop&Go Pilot ............................................... 245
Door
Automatic locking (switch) ............ 102
Central locking/unlocking (key) ...... 95
Control panel ................................... 42
Display message ............................ 371
Emergency locking ........................ 103
Emergency unlocking ..................... 102
Important safety notes .................. 100
Opening (from the inside) .............. 101 Drive programs
Automatic transmission ................. 200
Display (DIRECT SELECT lever) ...... 198
Driver's door
see Door
Driving abroad
Mercedes-Benz Service ................. 420
Symmetrical dipped bea m............. 138
Driving Assistance Plus package ..... 280
Driving in mountainous terrain
Approach/departure angle ............ 229
Driving off-road
see Off-road driving
Driving on flooded roads .................. 226
Driving safety system
BAS PLUS with Cross-Traffic
Assist ............................................... 80
COLLISION PREVENTION ASSIST
PLUS ................................................ 81
EBD (electronic brake force distri-
bution) ............................................. 87
Recuperative Brake System ............. 46
STEER CONTROL ............................. 90
Driving safety systems
ABS (Anti-lock Braking System) ....... 79
ADAPTIVE BRAK E............................. 87
Adaptive Brake Assist ...................... 83
Adaptive brake lights ....................... 84
BAS (Brake Assist System) .............. 79
Distance warning function ............... 82
ESP ®
(Electronic Stability Pro-
gram) ............................................... 84
Important safety guidelines ............. 78
Overview .......................................... 78
PRE-SAFE ®
Brake ............................. 87
Driving system
AIR BODY CONTROL ...................... 252
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 245
Driving Assistance Plus package ... 280
Driving systems
360°camera .................................. 267
Active Blind Spot Assist ................. 280
Active Lane Keeping Assist ............ 283
Active Parking Assist ..................... 257
ATTENTION ASSIST ........................ 272
Blind Spot Assist ............................ 276 Index
9

Maximum charge current
Setting (charging cable) ................. 214
Setting (on-board computer) .......... 329
Memory card (audio) ......................... 323
Memory function
Seats, steering wheel, exterior
mirrors ........................................... 134
Mercedes-Benz Contact
Display message ............................ 343
General notes ................................ 409
Info call button .............................. 409
Roadside Assistance call button .... 409
Mercedes-Benz emergency call
system
Switch in the overhead control
panel ............................................. .408
Mercedes-Benz Intelligent Drive
360°camera .................................. 267
Active Blind Spot Assist ................. 280
Active Lane Keeping Assist ............ 283
Active Parking Assist ..................... 257
ATTENTION ASSIST ........................ 272
Blind Spot Assist ............................ 276
DISTRONIC PLUS ........................... 236
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot .............. .245
General notes ................................ 230
Lane Keeping Assist ..................... .279
PARKTRONIC ................................. 254
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 63
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 64
Reversing camera .......................... 262
Traffic Sign Assist .......................... 274
Mercedes-Benz Service Centre
see Qualified specialist workshop
Message memory (on-board com-
puter) ................................................. .335
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 424
Mirrors
see Exterior mirrors
see Rear-view mirror see Vanity mirror (in sun visor)
Mobile phone
Frequencies ................................... 478
Installation ..................................... 478
Menu (on-board computer) ............ 324
Notes/placing in the bracket ......... 410
Transmission output (maximum) .... 478
Modifying the programming (key) ..... 96
MOExtended tyres .............................434
Motorway mode ................................ 142
MP3
Operating ....................................... 323
Multifunction display
Function/notes ............................ .315
Permanent display ......................... 333
Multifunction steering wheel
Operating the on-board computer .. 314
Overview .......................................... 37 N
Navigation Menu (on-board computer) ............ 320
Notes on running in a new vehicle .. 186 O
Occupant safety Automatic front-passenger front
airbag deactivatio n .......................... 56
Automatic measures after an acci-
dent ................................................. 65
Children in the vehicle ..................... 65
Important safety notes .................... 47
PASSENGER AIRBAG indicator
lamp ................................................. 48
Pets in the vehicle ........................... 78
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 63
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS) .............. 64
Restraint system introduction .......... 46
Restraint system warning lamp ....... .47
Seat belts ........................................ 48
Odometer ........................................... 318
Off-road driving
Approach/departure angle ............ 489
Checklist after driving off-road ...... 228 Index
15

Checklist before driving off-road .... 228
General information ......................
.227
Important safety notes .................. 226
Maximum gradient climbing abil-
ity ................................................. .489
Maximum water depth ................... 489
Travelling uphill .............................. 229
Off-road lights ................................... .143
Off-road system
DSR ............................................... 248
Off road drive program .................. 250
Off-road 4ETS .................................. 85
Off-road ABS ................................... .79
Off-road ESP ®
..................................85
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 326
Assistance menu ........................... 327
Display messages .......................... 335
Displaying a service message ........ 419
DISTRONIC PLUS ........................... 242
Factory settings ............................. 334
Head-up display ............................. 315
HYBRID menu ................................ 329
Important safety notes .................. 312
Instrument cluster menu ............... 332
Light menu .....................................3 31
Media menu ................................... 322
Menu overview .............................. 317
Message memory .......................... 335
Navigation menu ............................ 320
Operating the TV ............................ 324
Operating video DVD ..................... 323
Operation ....................................... 314
Radio menu ................................... 322
Service menu ................................. 326
Settings menu ............................... 327
Standard display ............................ 318
Telephone menu ............................ 324
Trip menu ...................................... 318
Vehicle menu ................................. 333
Opening and closing the side trim
panels ................................................. 148
Operating instructions
Vehicle equipment ........................... 26
Operating safety
Declaration of conformity ................ 27 Important safety note .....................
.26
Operating system
see On-board computer
Outside temperature display ........... 313
Overhead control panel ......................41
Override feature
Rear side windows ........................... 78
Owner's Manual
Overview .......................................... 26 P
Paint code .......................................... 480
Paintwork (cleaning instructions) ... 423
Panic alarm .......................................... 46
Panorama sliding sunroof
Important safety information ......... 113
Opening/closing ............................1 14
Problem (malfunction) ................... 118
Rain closing feature ....................... 115
Resetting ....................................... 116
Parking
Important safety notes .................. 219
Parking brake ................................ 220
Position of exterior mirror, front-
passenger sid e............................... 133
Reversing camera .......................... 262
Switching off the engine ................ 220
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Reversing camera
Parking brake
Display message ............................ 339
Electric parking brake .................... 220
Warning lamp ................................. 383
Parking lamps
Display message ............................ 352
Switching on/of f........................... 140
PARKTRONIC
Deactivating/activating ................. 256
Driving system ............................... 254
Function/note s............................. 254
Important safety notes .................. 254
Problem (fault) ............................... 257 16
Index

Introduction .....................................46
Warning lamp ................................. 383
Warning lamp (function) ...................47
Rev counter ........................................ 313
Reversing camera
Cleaning instructions ..................... 425
Displays in the Audio display ......... 263
Displays in the COMAND display ... 263
Function/notes ............................ .262
Switching on/off ........................... 263
Reversing feature
Panorama sliding sunroof .............. 114
Roller sunblinds ............................ .116
Side windows ................................. 110
Tailgate .......................................... 104
Reversing lamp
Changing bulbs .............................. 148
Reversing lamp (display message) .. 352
Roller sunblind
Panorama sliding sunroof .............. 115
Roller sunblinds (panorama sliding
sunroof)
Operating ....................................... 116
Roof carrier ........................................ 402
Roof lining and carpets (cleaning
instructions) ...................................... 428
Roof load (maximum) ........................ 488S
Safety Children in the vehicle ..................... 65
Hybrid drive system ......................... 44
see Operating safety
Safety net
Attaching ....................................... 398
Important safety information ......... 398
Safety notes
Hybrid vehicles ................................ 44
SD memory card
Selecting ........................................ 323
Seat
Folding the backrest (rear com-
partment) forwards/back ...... 393, 394
Seat belt
Centre rear-compartment sea t........ 51
Correct usage .................................. 50 Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 52
Adjusting the height ......................... 50
Cleaning ......................................... 428
Fastening ......................................... 50
Important safety guidelines ............. 49
Introduction ..................................... 48
Rear seat belt status indicator ......... 52
Releasing ......................................... 51
Warning lamp ................................. 376
Warning lamp (function) ................... 52
Seats
Adjusting (electrically) ................... 123
Adjusting (manually and electri-
cally) .............................................. 122
Adjusting the 4-way lumbar sup-
port ................................................ 125
Adjusting the head restraint .......... 123
Calling up a stored setting (mem-
ory function) .................................. 135
Cleaning the cover ......................... 427
Correct driver's seat position ........ 120
Important safety notes .................. 121
Seat heating .................................. 125
Seat heating problem .................... 127
Seat ventilation .............................. 127
Seat ventilation problem ................ 128
Storing settings (memory func-
tion) ............................................... 135
Switching seat heating on/of f....... 125
Switching the seat ventilation on/
off .................................................. 127
Section
PLUG-IN HYBRID operation ............ 286
Securing a load
see Stowage space
Securing luggage ............................... 396
Selector lever
Cleaning ......................................... 427
see Automatic transmission
Sensors (cleaning instructions) ....... 425
Service menu (on-board com-
puter) .................................................. 326
Service message
see ASSYST PLUS Index
19

Service products
AdBlue ®
special additives .............. 484
Brake fluid .....................................4 86
Coolant (engine) ............................ 487
Engine oil ....................................... 485
Fuel ................................................ 480
Important safety notes .................. 480
Washer fluid ................................... 487
Setting the charge current (on-
board computer) ............................... 329
Setting the departure time (on-
board computer) ............................... 330
Settings
Factory (on-board computer) ......... 334
On-board computer ....................... 327
Side lamps
Switching on/off ........................... 140
Side windows
Convenience closing ..................... .111
Convenience opening .................... 111
Important safety notes .................. 109
Opening/closing ............................ 110
Problem (malfunction) ................... 113
Resetting ....................................... 112
Reversing feature ........................... 110
Sidebag ................................................ 55
Ski/snowboard bag .......................... 393
Sliding sunroof
see Panorama sliding sunroof
Snow chains ...................................... 457
Socket (12 V)
Centre console .............................. 406
General notes ................................ 405
Luggage compartment ................... 406
Rear compartment ......................... 406
Socket (230 V) ................................... 406
Specialist workshop ............................ 28
Spectacles compartment ................. 391
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 333
Digital ............................................ 319
In the Instrument cluster ................. 34
Segments ...................................... 313
Selecting a display unit .................. 332 see Instrument cluster
SPEEDTRONIC
Deactivating variable ..................... 235
Display message ............................ 365
Function/notes ............................ .233
General notes ................................ 233
Important safety notes .................. 233
LIM indicator lamp ......................... 234
Permanent ..................................... 236
Selecting ........................................ 234
Setting the speed .......................... 235
Storing the current spee d.............. 234
Storing the current speed or call-
ing up the last stored speed .......... 235
Switching to passive ...................... 235
Variabl e......................................... 234
Start/Stop button
Starting the engine ........................ 190
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 189
STEER CONTROL .................................. 90
Steering
Display message ............................ 374
Warning lamps ............................... 388
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 365
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 129
Adjusting (manually) ...................... 128
Button overview ............................... 37
Buttons (on-board computer) ......... 314
Cleaning ......................................... 427
EASY ENTRY/EXIT feature ............. 130
Important safety notes .................. 128
Steering wheel heating .................. 129
Storing settings (memory func-
tion) ............................................... 135
Steering wheel gearshift paddles .... 201
Steering wheel heating
Problem (malfunction) ................... 130
Switching on/of f........................... 129
Stowage areas ................................... 39020
Index

Swinging the ball coupling in ......... 306
Trailer tow hitch display message .. 372
Towing away
Fitting the towing eye .................... 447
Removing the towing eye ............... 447
With both axles on the ground ....... 447
Towing eye ......................................... 432
Traffic Sign Assist
Activating ....................................... 275
Activating/deactivating the warn-ing function .................................... 327
Display message ............................ 363
Function/note s............................. 274
Important safety notes .................. 274
Instrument cluster display ............. 275
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 308
Blind Spot Assist ............................ 278
Cleaning the trailer tow hitch ......... 426
Coupling up a traile r...................... 305
Decoupling a traile r....................... 306
Driving tips .................................... 303
Important safety notes .................. 302
Lights display message .................. 350
Mounting dimensions .................... 490
Parktronic ...................................... 254
Power supply ................................. 307
Problem (fault) ............................... 309
Trailer load s................................... 491
Transfer case ..................................... 203
Transmission
see Automatic transmission
Transmission position display ......... 198
Transmission position display
(DIRECT SELECT lever) ...................... 198
Transporting the vehicle .................. 448
Travelling uphill
Brow of hill ..................................... 230
Driving downhill ............................. 230
Maximum gradient-climbing capa-
bility ............................................... 230
Trim pieces (cleaning instruc-
tions) .................................................. 427
Trip computer (on-board com-
puter) .................................................. 319 Trip meter
Calling up ....................................... 318
Resetting (on-board computer) ...... 319
Turn signals
Changing bulbs (front) ................... 148
Changing bulbs (rear) .................... 148
Switching on/of f........................... 140
TV
Operating (on-board computer) ..... 324
Two-way radio
Frequencies ................................... 478
Installation ..................................... 478
Transmission output (maximum) .... 478
Type identification plate
see Vehicle identification plate
Tyre changing tool kit ....................... 433
Tyre pressure
Calling up (on-board computer) ..... 460
Display message ............................ 367
Not reached (TIREFIT) .................... 436
Reached (TIREFIT) .......................... 437
Recommended ............................... 458
Tyre pressure loss warning
General notes ................................ 459
Important safety notes .................. 459
Restarting ...................................... 460
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 461
Function/note s............................. 460
General notes ................................ 460
Important safety notes .................. 461
Radio type approval for the tyre
pressure monitor ........................... 463
Restarting ...................................... 462
Warning lamp ................................. 387
Warning message .......................... 462
Tyres
Changing a whee l.......................... 463
Checking ........................................ 455
Direction of rotation ...................... 464
Display message ............................ 367
General notes ................................ 468
Important safety notes .................. 454
Information on driving .................... 454
MOExtended tyre s......................... 456
Replacing ....................................... 463
Service life ..................................... 455 22
Index

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console Introduction
25 Z