towing MERCEDES-BENZ GLC SUV 2015 Owners Manual

Index
....................................................... 4Introduction
......................................... 25 At a glance
........................................... 31 Safety
................................................... 43 Opening and closing
...........................93 Seats, steering wheel and mirrors
..119 Lights and windscreen wipers
.........137 Climate control
................................. 155 Driving and parking
..........................185 On-board computer and displays
....311 Stowing and features
.......................389 Maintenance and care
......................413 Breakdown assistance
.....................429 Wheels and tyres
.............................. 453 Technical data
................................... 477 Contents
3

1, 2, 3 ...
4ETS (Electronic Traction System) see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 254
4MATIC off-road system ...................254
12 V socket
see Socket (12 V)
230 V power socket .......................... 406
360° camera
Cleaning ......................................... 425
Function/notes ............................ .267 A
ABS (Anti-lock Braking System) Display message ............................ 336
Function/notes ................................ 79
Important safety notes .................... 79
Warning lamp ................................. 379
Accident
Automatic measures after an acci-
dent ................................................. 65
Activating/deactivating air-recir-
culation mode ................................... .170
Activating/deactivating cooling
with air dehumidification ................. 162
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 328
Display message ............................ 362
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 329
Display message ............................ 361
Function/notes ............................ .283
Active light function ......................... 142
Active Light System
Display message ............................ 352
Active Parking Assist
Cancelling ...................................... 261
Detecting parking spaces .............. 258
Display message ............................ 362
Exiting a parking space .................. 260
Function/notes ............................ .257
Important safety notes .................. 257 Parking .......................................... 259
Towing a trailer .............................. 257
ADAPTIVE BRAKE ................................. 87
Adaptive Brake Assist
Function/notes ................................ 83
Adaptive brake lights .......................... 84
Adaptive Damping System (ADS) ..... 253
Adaptive Highbeam Assist Plus
Display message ............................ 353
Function/notes ............................ .143
Switching on/off ........................... 144
AdBlue ®
Additive ......................................... 484
Display message ............................ 356
Displaying level and range ............. 327
Filling capacity ............................... 485
Important safety notes .................. 484
Low outside temperatures ............. 484
Purity ............................................. 485
Topping up ..................................... 207
Additional speedometer ................... 333
Additives (engine oil) ........................ 486
Adjusting the headlamp range ......... 140
AIR BODY CONTROL
Display message ............................ 359
Function/notes ............................ .252
Lowering the rear of the vehicle .... 253
Raising the rear of the vehicle ....... 254
Air conditioning
General notes ................................ 156
Air filter (white display message) .... 356
Air vents
Important safety notes .................. 183
Rear ............................................... 184
Setting .......................................... .183
Setting the centre air vents ........... 184
Setting the side air vents .............. .184
Air-conditioning system
see Climate control
Airbag
Automatic front-passenger front
airbag deactivatio n .......................... 56
Introduction ..................................... 53
PASSENGER AIR BAG indicator
lamps ............................................... 48
Airbags
Display message ............................ 349 4
Index

Front airbag (driver, front
passenger) ....................................... 54
Important safety guidelines ............. 53
Kneebag ........................................... 55
Sidebag ............................................ 55
Triggering ......................................... 62
Windowbag ...................................... 56
Alarm
ATA (Anti-Theft Alarm system) ......... 90
Switching off (ATA) .......................... 90
Switching the function on/off
(ATA) ................................................ 90
Anti-glare film .................................... 411
Approach/departure angle .............. 229
Aquaplaning ....................................... 225
Armrest
Stowage compartment .................. 392
Ashtray ............................................... 404
Assistance display (on-board com-
puter) .................................................. 326
Assistance menu (on-board com-
puter) .................................................. 327
ASSYST PLUS
Displaying a service messag e........ 419
Driving abroad ............................... 420
Hiding a service message .............. 419
Resetting the service interval dis-
play ................................................ 419
Service message ............................ 419
Special service requirements ......... 420
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 90
Function ........................................... 90
Switching off the alarm .................... 90
ATTENTION ASSIST
Activating/deactivating ................. 329
Display message ............................ 359
Function/note s............................. 272
AUTO lights
Display message ............................ 352
see Lights
Automatic engine start (ECO start/
stop function) .................................... 192
Automatic engine switch-off (ECO
start/stop function) .......................... 192 Automatic front-passenger front
airbag deactivation
Display message ............................ 349
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 57
Problems ......................................... 61
System self-test ............................... 59
Automatic headlamp mode .............. 139
Automatic transmission
Accelerator pedal position ............. 199
Changing gear ............................... 199
DIRECT SELECT lever ..................... 196
Display message ............................ 369
Double-clutch function .................. 200
Drive program display .................... 198
Drive programs .............................. 200
Driving tips .................................... 199
DYNAMIC SELECT switch .............. 195
Emergency running mode .............. 203
Engaging drive position .................. 198
Engaging neutral ............................ 197
Engaging park position automati-
cally ............................................... 197
Engaging reverse gear ................... 197
Engaging the park position ............ 197
Kickdown ....................................... 200
Manual shifting .............................. 201
Overview ........................................ 196
Problem (fault) ............................... 203
Pulling away ................................... 190
Rocking the vehicle free ................ 200
Starting the engine ........................ 189
Steering wheel gearshift paddle s... 201
Trailer towing ................................. 200
Transmission position display
(DIRECT SELECT lever) ................... 198
Transmission positions .................. 199
Automatic transmission emer-
gency running mode ......................... 203
Auxiliary heating/ventilation
Display message ............................ 373
Important safety notes .................. 178
Problem (display message) ............ 183
Remote control .............................. 180
Setting the departure time ............. 181
Switching on/off (on the centre
console) ......................................... 179 Index
5

Axle load, permissible (trailer tow-
ing)
...................................................... 492 B
Bag hook ............................................ 397
Ball coupling
Swinging in .................................... 306
Swinging out .................................. 304
BAS (Brake Assist System) .................79
BAS PLUS with Cross-Traffic Assist (Brake Assist PLUS with Cross-
Traffic Assist)
Function/note s................................ 80
Important safety notes .................... 80
Battery (high-voltage)
see High-voltage battery
Battery (key)
Checking .......................................... 98
Important safety notes .................... 97
Replacing ......................................... 98
Battery (vehicle)
Charging ........................................ 441
Display message ............................ 354
Important safety notes .................. 438
Jump starting ................................. 443
Belt tensioner
Activation ......................................... 62
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 328
Display message ............................ 362
Notes/function .............................. 276
see Active Blind Spot Assist
BlueTEC
see AdBlue ®
Bonnet Active bonnet (pedestrian protec-tion) ............................................... 414
Closing ........................................... 416
Display message ............................ 371
Important safety notes .................. 414
Opening ......................................... 415
Boot load (maximum) ........................ 488
Brake
EBD .................................................. 87
Brake fluid
Display message ............................ 342 Notes ............................................. 486
Brake force distribution
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 84
Display message ............................ 351
Brake pedal
Pedal resistance/pedal travel .......... 46
Brakes
ABS .................................................. 79
Adaptive Brake Assist ...................... 83
BAS .................................................. 79
BAS PLUS with Cross-Traffic
Assist ............................................... 80
Brake fluid (notes) ......................... 486
Display message ............................ 336
Driving tips .................................... 224
Hill start assist ............................... 191
HOLD function ............................... 247
Important safety notes .................. 224
Parking brake ................................ 220
RBS warning lamp .......................... 377
Recuperative Brake System ............. 46
Warning lamp ................................. 377
Breakdown
Where will I find...? ........................ 430
see Flat tyre
see Towing away
Brightness control (instrument
cluster lighting) ................................... 32
Buttons on the steering column ...... 314 C
Calling up a fault see Display messages
Car wash (care) ................................. 420
Care
360° camera ................................. 425
Automatic car wash ....................... 420
Carpets .......................................... 428
Display ........................................... 426
Exhaust pipe .................................. 426
Exterior lighting ............................. 424
Gear or selector lever .................... 427
High-pressure cleaner .................... 422
Interior ........................................... 426 6
Index

Cruise control ................................ 230
Display message ............................ 359
Distronic Plus ................................ 236
HOLD function ..............................
.247
Lane Keeping Assist ..................... .279
Lane package ................................ 276
PARKTRONIC ................................. 254
Reversing camera .......................... 262
SPEEDTRONIC ............................... 233
Traffic Sign Assist .......................... 274
Driving tips
Aquaplaning ................................... 225
Automatic transmission ................. 199
Brakes .......................................... .224
DISTRONIC PLUS ........................... 244
Downhill gradient ........................... 224
Driving abroad ............................... 138
Driving in winter ............................ .226
Driving on flooded roads ................ 226
Driving on sand .............................. 229
Driving on wet roads ..................... .225
Fuel ................................................ 222
General .......................................... 222
Icy road surfaces ........................... 226
Limited braking efficiency on sal-
ted roads ....................................... 225
New brake disks ............................ 225
New brake pads/linings ................ 225
Off-road driving .............................. 226
Running-in tips ............................... 186
Snow chains .................................. 457
Subjecting brakes to a load ........... 224
Symmetrical dipped bea m............. 138
The first 1500 km .......................... 186
Towing a trailer .............................. 303
Travelling uphill .............................. 229
Tyre ruts ........................................ 229
Wet road surface ........................... 225
DSR (Downhill Speed Regulation)
Display message ............................ 363
Function/note s............................. 248
DVD video
Operating (on-board computer) ..... 323
DYNAMIC SELECT switch
Automatic transmission ................. 195
Climate control (THERMATIC 2-
zone) .............................................. 159 Climate control
(THERMOTRONIC) .......................... 162
PLUG-IN HYBRID operation ............ 295 E
EASY-ENTRY feature Function/note s............................. 130
EASY-EXIT feature
Function/note s............................. 130
EASY-PACK luggage compartment
management system ........................ 399
EBD (electronic brake force distri-
bution)
Display message ............................ 339
Function/note s................................ 87
ECO display
Function/note s............................. 223
On-board computer ....................... 318
ECO start/stop function
Automatic engine start .................. 192
Automatic engine switch-off .......... 192
Climate control
(THERMOTRONIC ).......................... 162
Deactivating/activating ................. 193
General information ....................... 192
Important safety notes .................. 191
Introduction ................................... 191
Electromagnetic compatibility
Declaration of conformity ................ 27
Emergency
Automatic measures after an acci-
dent ................................................. 65
Emergency key
Unlocking the driver's door ............ 102
Emergency key element
Function/note s................................ 97
Inserting .......................................... 97
Locking vehicle .............................. 103
Removing ......................................... 97
Emergency release
Driver's door .................................. 102
Emergency spare wheel
General notes ................................ 475
Important safety notes .................. 474
Technical data ............................... 476
Emergency unlocking
Tailgate .......................................... 109 10
Index

Sensor range ................................. 255
Trailer towing ................................. 254
Warning display ............................. 256
PASSENGER AIR BAG
Display message ............................ 349
Indicator lamps ................................ 48
Problems (malfunctions) ................ 349
Perfume atomizer
Operating ....................................... 172
Perfume vial ................................... 172
Problem (malfunction) ................... 174
Petrol .................................................. 482
Pets in the vehicle ............................... 78
Plastic trim (cleaning instruc-
tions) .................................................. 427
PLUG-IN HYBRID operating
Electrical energy generated ........... 295
PLUG-IN HYBRID operation
Automatic engine start (ECO
start/stop function) ....................... 299
Automatic engine switch-off (ECO
start/stop function) ....................... 298
Charge status of the high-voltage
battery ........................................... 291
Charging the high-voltage battery .. 292
Displaying the total range and
electric range ................................. 294
Driving tips .................................... 297
DYNAMIC SELECT switch .............. 295
ECO start/stop function ................ 298
Electric motor (power display )....... 289
Electrical energy generated
(Audio 20) ...................................... 295
Electrical energy generated
(COMAND Online) .......................... 295
Energy flow display ........................ 291
Fuel consumption .......................... 295
Fuel consumption (Audio 20) ......... 295
Fuel consumption (COMAND
Online) ........................................... 295
General notes ................................ 286
Haptic accelerator pedal ................ 297
High-voltage battery (charge sta-
tus) ................................................ 291
Hybrid drive system overview ........ 288
HYBRID menu ................................ 329
Important safety notes .................. 287 Instrument cluster (power dis-
play
)............................................... 289
Instrument cluster overview .......... 289
Noiseless start ............................... 295
Operating (on-board computer) ..... 291
Operating mode ............................. 290
Overrun mode ................................ 299
Parking .......................................... 300
Power display (electric motor) ....... 289
Problems with SRS (supplemental restraint system) ............................ 302
Problems with the combustion
engine ............................................ 301
Problems with the hybrid drive
system ........................................... 302
Problems with the Recuperative
Brake System ................................ 301
Pulling away ................................... 295
READY display ............................... 295
Recuperative Brake System ........... 287
Resetting the values (Audio 20) ..... 295
Resetting the values (COMAND
Online) ........................................... 295
Route-based energy manage-
ment .............................................. 299
Shifting manually ........................... 296
Starting .......................................... 295
When the vehicle is stationary ....... 297
Power windows
see Side windows
Pre-entry climate control (via key)
Problems (malfunctions) ................ 176
Pre-entry climate control at depar-
ture time
General notes ................................ 176
Pre-entry climate control at time of
departure
Setting departure time ................... 177
Pre-entry climate control via key
Activating/deactivating ................. 175
General notes ................................ 174
PRE-SAFE ®
(anticipatory occupant
protection)
Operation ......................................... 63
PRE-SAFE ®
(preventive occupant
safety system)
Display message ............................ 343 Index
17

Stowage compartment
Map pockets ..................................3 92
Stowage compartments
Armrest (under) ............................ .392
Centre console .............................. 391
Cup holder ..................................... 402
Door ............................................... 392
Glove compartment ....................... 391
Important safety information ......... 390
Rear ............................................... 392
Spectacles compartment .............. .391
see Stowage areas
Stowage net ....................................... 392
Stowage space
Stowage net ................................... 392
Summer tyres
In winter ........................................ 456
Sun blind
Rear side windows ......................... 404
Sun visor ............................................ 404
Suspension settings
AIR BODY CONTROL ..................... .253
Switching the auxiliary heating/
ventilation
On/off .......................................... .179 T
Tail lamps see Lights
Tailgate
Display message ............................ 371
Emergency unlocking ..................... 109
Limiting the opening angle ............. 108
Obstruction detectio n.................... 104
Opening dimensions ...................... 488
Opening/closing ............................ 104
Opening/closing (automatically
from inside) ................................... 108
Opening/closing (automatically
from outside) ................................. 105
Opening/closing (manually from
outside) ......................................... 105
Technical data
Capacities ...................................... 480
Emergency spare wheel ................. 476
Information .................................... 478
Trailer load s................................... 491 Tyres/wheels ................................. 468
Vehicle data ................................... 488
Telephone
Accepting a call (multifunction
steering wheel) .............................. 325
Display message ............................ 374
Introduction ................................... 324
Menu (on-board computer) ............ 324
Number from the phone book ........ 325
Redialling ....................................... 326
Rejecting/ending a call ................. 325
Telephone compartment ................ 392
Temperature
Coolant (display in the instrumentcluster) .......................................... 313
Coolant (on-board computer) ......... 327
Outside temperature ...................... 313
Setting (climate control )................ 165
TEMPOMAT
Function/note s............................. 230
TIREFIT kit .......................................... 435
Tyre pressure not reached ............. 436
Tyre pressure reached ................... 437
Top Tether ............................................ 68
Total distance recorder .................... 318
Tow-away protection
Activating ......................................... 91
Deactivating ..................................... 91
Function ........................................... 91
Tow-starting
Emergency engine starting ............ 448
Important safety notes .................. 445
Towing
Important safety notes .................. 445
Notes for 4MATIC vehicles ............ 448
Transporting the vehicle ................ 448
Towing a trailer
Active Blind Spot Assist ................. 283
Active Lane Keeping Assist ............ 286
Active Parking Assist ..................... 257
Axle load, permissibl e.................... 492
ESP ®
(Electronic Stability Pro-
gram) ............................................... 86
Failure check for LEDs ................... 307
General notes ................................ 303
Pulling away with a traile r.............. 191
Swinging out the ball coupling ....... 304 Index
21

Swinging the ball coupling in ......... 306
Trailer tow hitch display message .. 372
Towing away
Fitting the towing eye .................... 447
Removing the towing eye ............... 447
With both axles on the ground ....... 447
Towing eye ......................................... 432
Traffic Sign Assist
Activating ....................................... 275
Activating/deactivating the warn-ing function .................................... 327
Display message ............................ 363
Function/note s............................. 274
Important safety notes .................. 274
Instrument cluster display ............. 275
Trailer coupling
see Towing a trailer
Trailer towing
7-pin connecto r............................. 308
Blind Spot Assist ............................ 278
Cleaning the trailer tow hitch ......... 426
Coupling up a traile r...................... 305
Decoupling a traile r....................... 306
Driving tips .................................... 303
Important safety notes .................. 302
Lights display message .................. 350
Mounting dimensions .................... 490
Parktronic ...................................... 254
Power supply ................................. 307
Problem (fault) ............................... 309
Trailer load s................................... 491
Transfer case ..................................... 203
Transmission
see Automatic transmission
Transmission position display ......... 198
Transmission position display
(DIRECT SELECT lever) ...................... 198
Transporting the vehicle .................. 448
Travelling uphill
Brow of hill ..................................... 230
Driving downhill ............................. 230
Maximum gradient-climbing capa-
bility ............................................... 230
Trim pieces (cleaning instruc-
tions) .................................................. 427
Trip computer (on-board com-
puter) .................................................. 319 Trip meter
Calling up ....................................... 318
Resetting (on-board computer) ...... 319
Turn signals
Changing bulbs (front) ................... 148
Changing bulbs (rear) .................... 148
Switching on/of f........................... 140
TV
Operating (on-board computer) ..... 324
Two-way radio
Frequencies ................................... 478
Installation ..................................... 478
Transmission output (maximum) .... 478
Type identification plate
see Vehicle identification plate
Tyre changing tool kit ....................... 433
Tyre pressure
Calling up (on-board computer) ..... 460
Display message ............................ 367
Not reached (TIREFIT) .................... 436
Reached (TIREFIT) .......................... 437
Recommended ............................... 458
Tyre pressure loss warning
General notes ................................ 459
Important safety notes .................. 459
Restarting ...................................... 460
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 461
Function/note s............................. 460
General notes ................................ 460
Important safety notes .................. 461
Radio type approval for the tyre
pressure monitor ........................... 463
Restarting ...................................... 462
Warning lamp ................................. 387
Warning message .......................... 462
Tyres
Changing a whee l.......................... 463
Checking ........................................ 455
Direction of rotation ...................... 464
Display message ............................ 367
General notes ................................ 468
Important safety notes .................. 454
Information on driving .................... 454
MOExtended tyre s......................... 456
Replacing ....................................... 463
Service life ..................................... 455 22
Index

Snow chains .................................. 457
Storing ........................................... 464
Summer tyres in winter ................. 456
Tyre size (data ).............................. 468
Tyre tread ...................................... 455
Wheel and tyre combinations ........ 470
see Flat tyre U
Unlocking Emergency unlocking ..................... 102
From inside the vehicle (central
unlocking button) ........................... 101 V
Vanity mirror (in sun visor) .............. 404
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 29
Display message ............................ 369
Electronics ..................................... 478
Equipment ....................................... 26
Implied warranty .............................. 28
Individual settings .......................... 327
Leaving parked up ......................... 222
Locking (in an emergency) ............. 103
Locking (key) ................................... 95
Lowering ........................................ 467
Operating safety .............................. 26
Parking .......................................... 219
Pulling away ................................... 190
Raising ........................................... 465
Registration ..................................... 28
Securing from rolling away ............ 465
Towing away .................................. 445
Transporting .................................. 448
Unlocking (in an emergency) ......... 102
Unlocking (key) ................................ 95
Vehicle data ................................... 488
Vehicle data
Boot load (maximum) ..................... 488
Roof load (maximum) ..................... 488
Vehicle data (off-road driving)
Approach/departure angle ............ 489 Maximum gradient climbing abil-
ity .................................................. 489
Maximum water depth ................... 489
Vehicle dimensions ........................... 488
Vehicle emergency locking .............. 103
Vehicle identification number
see VIN
Vehicle identification plate .............. 480
Vehicle level
AIR BODY CONTROL ...................... 252
Display message ............................ 359
Vehicle tool kit .................................. 432
Video
Operating the DVD ......................... 323
VIN
Seat ............................................... 480
Type plate ...................................... 480 W
Warning and indicator lamps ABS ................................................ 379
Brakes ........................................... 377
Distance warning signal ................. 386
ESP ®
.............................................. 381
ESP ®
OFF ....................................... 383
Fuel tank ........................................ 384
General notes ................................ 375
Hybrid drive system ....................... 377
LIM (cruise control )........................ 231
LIM (DISTRONIC PLUS) .................. 237
LIM (variable SPEEDTRONIC) ......... 234
Overview .......................................... 36
Parking brake ................................ 383
PASSENGER AIR BAG ...................... 48
RBS (Recuperative Brake Sys-
tem) ............................................... 377
Reserve fuel ................................... 384
Seat belt ........................................ 376
Steering ......................................... 388
Tyre pressure monitor ................... 387
Warning triangle ................................ 431
Warnings
Stickers ........................................... 44
Washer fluid
Display message ............................ 374
Wheel and tyre combinations
Tyres .............................................. 470 Index
23

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Hybrid vehicles
General notes
Hybrid technology combines a fuel-efficient
internal combustion engine with a powerful
electric motor. Important safety notes
Danger of electric shock G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
When towing a vehicle after an accident, be
sure to observe the following sections:
R Transporting the vehicle (Y page 448)
R Towing the vehicle with both axles on the
ground (Y page 447) Read the safety instructions on towing and
tow-starting (Y
page 445). All components of the hybrid drive system are
marked with yellow warning stickers that
warn you of the danger of high voltage. The
cables of the vehicle's high-voltage electrical system are orange in colour.
The ignition must be switched off when car-
rying out general work, such as changing
bulbs or checking the coolant level.
Automatic switching off of the hybrid
drive system If components of the restraint system are
activated during an accident, the hybrid drive
system is automatically deactivated.
The hybrid drive system is not activated when
the vehicle is started if:
R an electrical short circuit is detected in the
hybrid drive system
R an electrical connection in the hybrid drive
system is disconnected
This ensures that you do not come into con-
tact with high voltage.
Manual switching off of the hybrid drive system The hybrid drive system can be deactivated
manually using the high voltage switch-off
device.44
Hybrid vehiclesSafety