MERCEDES-BENZ GLC SUV 2017 X253 Owner's Guide

Important safety guidelines .............45
Introduction .....................................4 4
Releasin g ......................................... 47
Warning lamp ................................. 256
Warning lamp (function) ................... 47
Seats
Adjusting (AMG Performance
Seat) .............................................. 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 102
Adjusting the head restraint .......... 100
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 317
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 98
Seat heating .................................. 102
Seat heating problem .................... 104
Seat ventilation .............................. 103
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 109
Securing a load
see Securing cargo
Securing cargo .................................. 284
Selector lever
Cleaning ......................................... 317
see Automatic transmission
Sensors (cleaning instructions) ....... 315
Service menu (on-board com-
puter) .................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 368
Coolant (engine) ............................ 368
DEF special additives ..................... 367
Engine oil ....................................... 367
Fuel ................................................ 364
Important safety notes .................. 364
Refrigerant (air-conditioning sys-
tem) ............................................... 369
Washer fluid ................................... 369
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268 Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 220
SE TUP (
on-board computer,
Mercedes-AMG vehicles) .................. 225
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 239
Side running board
Cleaning ......................................... 315
Side windows
Cleaning ......................................... 314
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 93
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag .................... 280
Sliding sunroof
Important safety notes .................... 93
Problem (malfunction) ..................... 96
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 92
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 132
Index19

Problem (malfunction) ..................... 81
Starting the engine ........................ 134
Smartphone
Starting the engine ........................ 134
SMS
see also Digital Operator's Man-
ual .................................................. 268
Snow chains ...................................... 338
Socket (12 V)
Cargo compartment ....................... 293
Center console .............................. 293
General notes ................................ 293
Rear compartment .........................2 93
Sound
Switching on/off ........................... 269
Special seat belt retractor .................. 59
Specialist workshop ............................ 31
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 223
Digital ............................................ 213
In the Instrument cluster ................. 36
Segments ...................................... 208
Selecting the display unit ...............2 23
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 261
Standing lamps
Display message ............................ 239
Switching on/off ........................... 112
Start button
Display message ............................ 256
Start/Stop button
Key positions ................................. 133
Starting the engine ........................ 134
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 133
STEER CONTROL .................................. 75
Steering
Display message ............................ 254
Warning lamps ............................... 267
Steering Assist and Stop&Go Pilot .. 169Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 248
Steering assistant STEER CON-
TROL
see STEER CONTROL
Stee ring w
heel
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 104
Button overview ............................... 37
Buttons (on-board computer) ......... 209
Cleaning ......................................... 317
EASY ENTRY/EXIT feature ............. 105
Important safety notes .................. 104
Storing settings (memory func-
tion) ............................................... 109
Steering wheel heating
Problem (malfunction) ................... 105
Switching on/off ........................... 105
Steering wheel paddle shifters ........ 145
Stop&Go Pilot and Steering Assist .. 169
Stopwatch (RACETIMER) ................... 225
Stowage areas ................................... 278
Stowage compartments
Armrest (under) ............................. 279
Center console .............................. 279
Cup holders ................................... 290
Door ............................................... 280
Eyeglasses compartment ............... 279
Glove box ....................................... 279
Important safety information ......... 278
Map pockets .................................. 280
Rear ............................................... 280
Stowage net ................................... 280
see Stowage areas
Stowage net ....................................... 280
Summer tires
In winter ........................................ 338
Sun visor ............................................ 291
Suspension settings
AIR BODY CONTROL ...................... 173
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 225
20Index

SUV(Sport Utility Vehicle) ....................... 30
Switching air-recirculation mode
on/off .................................................1 28
Switching on media mode
Via the device list .......................... 276
T
Tachometer ........................................ 209
Tail lamps
Display message ............................ 239
Tailgate
Display message ............................ 253
Emergency unlocking ....................... 89
HANDS-FREE ACCESS ..................... 87
Important safety notes .................... 84
Limiting the opening angle ............... 89
Obstruction detection ...................... 85
Opening dimensions ...................... 370
Opening/closing (automatically
from inside) ...................................... 88
Opening/closing (automatically
from outside) ................................... 86
Opening/closing (manually from
outside) ............................................ 85
Reversing feature ............................. 85
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 364
Drawbar load (maximum) ............... 371
Information .................................... 362
Trailer loads ................................... 371
Vehicle data ................................... 370
Telephone
Accepting a call (multifunction
steering wheel) .............................. 218
Authorizing a mobile phone (con-
necting) ......................................... 275
Connecting a mobile phone (gen-
eral information) ............................ 275
Display message ............................ 254
Introduction ................................... 218
Menu (on-board computer) ............ 218
Number from the phone book ........ 218
Redialing ........................................ 219
Rejecting/ending a call ................. 218 see also Digital Operator's Man-
ual .................................................. 268
Switching between mobile
phones ........................................... 276
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 209
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 224
Outside temperature ...................... 209
Setting (climate control) ................ 126
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 224
Timing (RACETIMER) ......................... 225
Tire pressure
Calling up (on-board computer) ..... 343
C

hecking manually ........................ 342
Display message ............................ 250
Maximum ....................................... 342
Not reached (TIREFIT) .................... 324
Notes ............................................. 341
Reached (TIREFIT) .......................... 324
Recommended ............................... 339
Using the TIREFIT kit ...................... 323
Tire pressure loss warning system
General notes ................................ 342
Important safety notes .................. 342
Restarting ...................................... 343
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 345
Function/notes ............................. 343
General notes ................................ 343
Important safety notes .................. 344
Radio type approval for the tire
pressure monitor ........................... 346
Restarting ...................................... 345
Warning lamp ................................. 266
Warning message .......................... 345
Tire pressure sensors
Display message ............................ 251
Tire-change tool kit ........................... 320
TIREFIT kit
Important safety notes .................. 322
Storage location ............................ 320
Tire pressure not reached .............. 324
Tire pressure reached .................... 324
Index21

Using ............................................. 323
Tires
Aspect ratio (definition) ................. 355
Average weight of the vehicle
occupants (definition) .................... 354
Bar (definition) ...............................3 54
Changing a wheel .......................... 356
Characteristics .............................. 354
Checking ........................................ 336
Curb weight (definition) ................. 355
Definition of terms ......................... 354
Direction of rotation ...................... 356
Display message ............................ 250
Distribution of the vehicle occu-
pants (definition) ............................ 356
DOT (Department of Transporta-
tion) (definition) ............................. 354
DOT, Tire Identification Number
(TIN) ............................................... 353
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 354
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 355
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 355
Important safety notes .................. 336
Increased vehicle weight due to
optional equipment (definition) ...... 354
Information on driving .................... 336
Kilopascal (kPa) (definition) ........... 355
Labeling (overview) ........................ 351
Load bearing index (definition) ...... 356
Load index ..................................... 353
Load index (definition) ................... 355
Maximum load on a tire (defini-
tion) ............................................... 355
Maximum loaded vehicle weight
(definition) ..................................... 355
Maximum permissible tire pres-
sure (definition) ............................. 355
Maximum tire load ......................... 353
Maximum tire load (definition) ....... 355
MOExtended tires .......................... 338
Optional equipment weight (defi-
nition) ............................................ 356
P

SI (pounds per square inch) (def-
inition) ........................................... 355
Replacing ....................................... 356 Service life ..................................... 337
Sidewall (definition) ....................... 355
Snow chains .................................. 338
Speed rating (definition) ................ 355
Storing ........................................... 357
Structure and characteristics
(definition) ..................................... 354
Summer tires in winter .................. 338
Temperature .................................. 350
TIN (Tire Identification Number)
(definition) ..................................... 356
Tire bead (definition) ...................... 355
Tire pressure (definition) ................ 355
Tire pressures (recommended) ...... 354
Tire size (data) ............................... 360
Tire size designation, load-bearing
capacity, speed rating .................... 351
Tire tread ....................................... 337
Tire tread (definition) ..................... 355
Total load limit (definition) ............. 356
Traction ......................................... 350
Traction (definition) ....................... 356
Tread wear ..................................... 350
Uniform Tire Quality Grading
Standards ...................................... 349
Uniform Tire Quality Grading
Standards (definition) .................... 354
Wear indicator (definition) ............. 356
Wheel and tire combination ........... 360
Wheel rim (definition) .................... 354
see Flat tire
Top Tether ............................................ 61
Topping up
DEF ................................................ 151
Touchpad
Changing the station/music
track .............................................. 271
Character suggestions ................... 270
Deleting characters ....................... 270
Entering a space ............................ 270
Entering characters ....................... 270
Gesture control .............................. 270
Handwriting recognition ................ 270
Operating the touchpad ................. 270
Overview ........................................ 270
Quick access for Audio .................. 271
Switching ....................................... 270
Switching input line ....................... 270
22Index

Tow-startingEmergency engine starting ............ 333
Important safety notes .................. 330
Towing a trailer
Axle load, permissible .................... 371
Cleaning the trailer tow hitch ......... 316
Coupling up a trailer ...................... 204
Decoupling a trailer ....................... 206
Driving tips .................................... 203
ESP
®(Electronic Stability Pro-
gram) ............................................... 73
Important safety notes .................. 202
Installing the ball coupling ............. 204
Lights display message .................. 239
Power supply ................................. 206
Pulling away with a trailer .............. 135
Removing the ball coupling ............ 206
Trailer loads ................................... 371
Towing away
Important safety guidelines ........... 330
Installing the towing eye ................ 331
Notes for 4MATIC vehicles ............ 333
Removing the towing eye ............... 332
Transporting the vehicle ................ 332
With both axles on the ground ....... 332
Towing eye ......................................... 320
Traffic reports
see also Digital Operator's Man-
ual .................................................. 268
Traffic Sign Assist
Display message ............................ 247
Function/notes ............................. 192
Important safety notes .................. 193
Instrument cluster display ............. 193
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 206
Trailer towing
Active Lane Keeping Assist ............ 202
Blind Spot Assist ............................ 195
Permissible trailer loads and
drawbar noseweights ..................... 206
Transfer case ..................................... 148
Transmission
Display message ............................ 253
see Automatic transmission Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehi
cles) ............... 224
Transmission position display ......... 142
Transporting the vehicle .................. 332
Trim pieces (cleaning instruc-
tions) .................................................. 317
Trip computer (on-board com-
puter) .................................................. 213
Trip odometer
Calling up ....................................... 212
Resetting (on-board computer) ...... 214
Trunk
see Cargo compartment
Trunk load (maximum) ...................... 370
Turn signals
Display message ............................ 239
Replacing bulbs (front) ................... 117
Switching on/off ........................... 112
Two-way radio
Frequencies ................................... 362
Installation ..................................... 362
Transmission output (maximum) .... 362
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
USB devices
Connecting to the Media Inter-
face ............................................... 276
V
Vanity mirror (in the sun visor) ........ 291
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 252
Electronics ..................................... 362
Equipment ....................................... 28
Individual settings .......................... 220
Limited Warranty ............................. 32
Loading .......................................... 346
Index23

Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 360
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 154
Parking for a long period ................ 157
Pulling away ................................... 135
Raising ........................................... 357
Reporting problems ......................... 31
Securing from rolling away ............ 357
Technical data ............................... 362
Towing away .................................. 330
Transporting .................................. 332
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 370
Vehicle data
Dimensions .................................... 370
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 363
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 364
Type plate ...................................... 363
W
Warning and indicator lampsABS ................................................ 259
Air bags ......................................... 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 263
ESP
®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 263 General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 263
Restraint system ............................ 262
Seat belt ........................................ 256
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty .............................................. 28
Washer fluid
Display message ............................ 254
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 360
Wheel bolt tightening torque ........... 360
Wheel chock ...................................... 357
Wheels
Changing a wheel .......................... 356
Checking ........................................ 336
Cleaning ......................................... 314
Important safety notes .................. 336
Information on driving .................... 336
Interchanging/changing ................ 356
Mounting a new wheel ................... 359
Mounting a wheel .......................... 357
Removing a wheel .......................... 359
Snow chains .................................. 338
Storing ........................................... 357
Tightening torque ........................... 360
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 126
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 310
Important safety notes .................. 369
Windshield wipers
Problem (malfunction) ................... 122
24Index

Rear window wiper ........................ 120
Replacin gth ewiper blade s ............ 120
Switching on/off ........................... 119
Winter driving
Important safety notes .................. 338
Slippery road surfaces ................... 161
Snow chains .................................. 338
Winter operation
Radiator cover ............................... 307
Summer tires ................................. 338
Winter tires
M+S tires ....................................... 338
Wiper blades
Cleaning ......................................... 315
Important safety notes .................. 120
Replacing ....................................... 120
Replacing (rear window) ................ 121
Replacing (windshield) ................... 120
Without changing gears
Display message ............................ 253
Wooden trim (cleaning instruc-
tions) .................................................. 317
Workshop
see Qualified specialist workshop
Index25

Introduction
The printedOperator's Manual provide sinfor-
mation about th esaf eoperation of your vehicle.
The Digital Operator's Manual provide scompre-
hensiv eand specifically adapted information on
your vehicle's equipmen tand multimedia sys-
tem. You can call up th eDigital Operator's Man -
ual via th emultimedia system.
iYou will no tincur any cost swhen calling up
th eDigital Operator's Manual. The Digital
Operator's Manual works without connecting
to th eInternet .
Ther eare three ways to access th etopic sof th e
Digital Operator's Manual:
RVisua lsearch
The visual search allows you to explor eyour
vehicl e"virtually". Starting from either th e
vehicl eexterio rvie wor interio rview, you can
access man yof th edifferen ttopic scovered
by th eDigital Operator's Manual. To access
th evehicl einterio rsection ,select th e"Vehi-
cle interior" view.
RKeywor dsearch
The keyword search allows you to search for a
keyword by enterin gcharacters.
RContent s
You can select individual section sin th econ-
tents.
iThe Digital Operator's Manual is deactiva-
te dfor safet yreason swhile driving .
Operation
Calling up the Digital Operator's Man-
ual
XPress theØ buttonon th ecenter console.
The overview relating to th evehicl eappears.
XSelec tth e"Operator's Manual" men uitem by
turnin g3 or pressin g7 thecontroller.
XConfir m7 themessage about th ewarning
and safet ynotes.
The basic men ufor th eDigital Operator's
Manual appears.
Operating the Digital Operator's Man-
ual
General notes
Pleas eobserv eth einformation about th eoper -
ation of th econtroller (Ypage 269).
Content pages
The conten tpages can be accessed by mean sof
a visual search , akeyword search or usin gth e
contents .
XTo scroll forward/back :tur n3 thecon-
troller .
XTo displa yin full-screen or animation: slide
8 thecontroller to th elef t:.
XTo select information tex tor sav ebook -
marks: slide9 thecontroller to th e
right ;.
XTo select alink :slide 6thecontroller
downwards =.
XTo exitacontent page: select the%
symbol ?.
XTo call up th ebasic men uof th eDigital
Operator's Manual: selectÞsymbol A.
XTo switch functions to th emultimedi a
system using th ebutton son th ecenter
console: press the$, %,ÕorØ
button.
The selected men uappears. The Digital Oper -
ator's Manual remain sopen in th eback-
ground .
26Digital Operator's Manual

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts27
Introduction
Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 363).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
28Service and vehicle operation
Introduction