Service MERCEDES-BENZ GLC SUV 2017 X253 Owner's Guide

To avoid damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or similar situations:
Rwhen towing the vehicle
Rin the car wash
Deactivating the HOLD function (
Ypage 172).
Activation conditions
You can activate the HOLD function if all of the
following conditions are fulfilled:
Rthe vehicle is stationary.
Rthe engine is running or if it has been auto-
matically switched off by the ECO start/stop
function.
Rthe driver's door is closed or your seat belt is
fastened.
Rthe electric parking brake is released.
Rthe transmission is in position h,kori.
RDISTRONIC PLUS is deactivated.
Activating the HOLD function
XMake sure that the activation conditions are
met.
XDepress the brake pedal.
XQuickly depress the brake pedal further
until :appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
If depressing the brake pedal the first time does not activate the HOLD function, wait briefly and
then try again.
Deactivating the HOLD function
The HOLD function is deactivated automatically
if:
Ryou depress the accelerator and the trans-
mission is in position hork
Rthe transmission is in position j
Ryou depress the brake pedal again with a cer-
tain amount of pressure until display ë
disappears from the multifunction display
Ryou secure the vehicle using the electric park- ing brake
Ryou activate DISTRONIC PLUS
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
When the HOLD function is activated, the trans-
mission is shifted automatically to position j
if:
Rthe driver's seat belt is not fastened and the
driver's door is open.
Rthe engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function.
The electric parking brake secures the vehicle
automatically if the HOLD function is activated
when the vehicle is stationary and:
Ra system malfunction occurs.
Rthe power supply is insufficient.
If a malfunction occurs, the transmission may
also be shifted to position jautomatically.
AIR BODY CONTROL
General notes
AIR BODY CONTROL is an air suspension system
with variable damping for improved driving com- fort. All-round level control ensures the best
possible suspension and constant ground clear-
ance, even with a laden vehicle. When you drive
fast, the vehicle is lowered automatically to
improve driving safety and to reduce fuel con-
sumption. There is also the option to manually
adjust the vehicle level. AIR BODY CONTROL
consists of level setting, level control and the
ADS Adaptive Damping System.
The vehicle level can be set using the DYNAMIC SELECT switch (
Ypage 139) or the level button
(Ypage 173). The setting always corresponds
to the last selected function.
172Driving systems
Driving and parking

Tachometer
!
Do not drive in the overrevving range, as this
could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range.
The fuel supply is interrupted to protect the
engine when the red band is reached.
Outside temperature display
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Bear in mind that the outside temperature dis-
play indicates the temperature measured and
does not record the road temperature.
The outside temperature display is in the multi-
function display (
Ypage 210).
Changes in the outside temperature are dis-
played after a short delay.
Coolant temperature gauge
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
!A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The engine
will otherwise be damaged.
The coolant temperature gauge is in the lower
section of the tachometer (
Ypage 36).
Under normal operating conditions and with the
specified coolant level, the coolant temperature
may rise to 248 ‡ (120 †).
Operating the on-board computer
:Multifunction display
;Right control panel
=Left control panel
XTo activate the on-board computer: switch
on the power supply.
You can control the multifunction display and
the settings in the on-board computer using the
buttons on the multifunction steering wheel.
Left control panel
òROpens a menu list
9
:Press briefly:
RScrolls in lists
RSelects a menu or function
RIn the RadioorMediamenu:
opens a track or station list and
selects a station, an audio track or
a video scene.
RIn the Telephonemenu: switches
to the phone book and selects a
name or a telephone number
9
:Press and hold:
RScrolls quickly through all lists
RIn the RadioorMediamenu:
selects a station, audio track or
video scene using rapid scrolling
RIn the Telephonemenu: starts
rapid scrolling if the phone book is
open
Displays an doperation209
On-boa rd computer and displays
Z

XTo select a DVD single drive or disc:press
a briefly. The list containing the media
sources appears.
XPress :or9 to select the correspond-
ing DVD single drive or disc.
XPress ato confirm.
XTo open the scene list: press the:or
9 button briefly.
XTo select the next or previous scene in the
scene list: press the:or9 button
briefly.
XTo select a scene from the scene list using
rapid scrolling: press and hold:or9
until desired scene :is reached.
XPress ato confirm your selection.
Telephone menu
Introduction
GWARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the legal
requirements for the country in which you are
currently driving.
XSwitch on the mobile phone (see the manu-
facturer’s operating instructions).
XSwitch on the multimedia system.
XEstablish a Bluetooth®connection to the mul-
timedia system (see the Digital Operator's
Manual).
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Telephonemenu.
XConfirm by pressing aon the steering
wheel. You will see one of the following display mes-
sages in the multifunction display:
RPhone READYor the name of the network
provider: the mobile phone has found a net-
work and is ready to receive.
RPhone No Service: there is no network
available or the mobile phone is searching for
a network.
Accepting a call
If someone calls you when you are in the Tele‐phonemenu, a display message appears in the
multifunction display.
You can accept a call at any time regardless of
the menu selected.
XPress the 6button on the steering wheel
to accept an incoming call.
Rejecting or ending a call
XPress the ~button on the steering wheel
to reject or end a call.
Selecting an entry in the phone book
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the :,9ora button to
switch to the phone book.
XUsing :or9, select the names one
after the other.
or
XTo start rapid scrolling: press and hold:
or 9 for longer than one second.
The names are displayed quickly one after the
other in the phone book.
If you press and hold the :or9 button
for longer than five seconds, the name with
the next or previous initial letter in the alpha-
bet appears.
Rapid scrolling stops when you release the
button or reach the end of the list.
XIf only one telephone number is stored for
a name: press the 6ora button to
start dialing.
or
218Menus and submenus
On-board computer and displays

XIf there is more than one number for a
particular name:press the6ora
button to display the numbers.
XPress the :or9 button to select the
number you want to dial.
XPress the 6ora button to start dialing.
or
XTo exit the telephone book: press the~
or % button briefly.
Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Telephonemenu.
XConfirm by pressing aon the steering
wheel.
XPress the 6button to switch to the redial
memory.
XPress the :or9 button to select the
desired name or number.
XPress the 6ora button to start dialing.
or
XTo exit the redial memory: press the~
or % button briefly.
Assistance graphic menu
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Assistance Graphic
menu.
XConfirm by pressing aon the steering
wheel.
The assistance graphic displays the status of
and information from the following driving
systems or driving safety systems:
RDistance display of DISTRONIC PLUS
(Ypage 168)
RTraffic Sign Assist (Ypage 193)
RDistance warning and the autonomous
braking function COLLISION PREVENTION
ASSIST PLUS (
Ypage 67)
RPRE-SAFE®Brake (Ypage 73)
RBlind Spot Assist (Ypage 193) or Active
Blind Spot Assist (Ypage 197)
RATTENTION ASSIST (Ypage 192)
RLane Keeping Assist (Ypage 195) or Active
Lane Keeping Assist (Ypage 200)
RRear window wiper (Ypage 120)
XPress :to display the ATTENTION ASSIST
assessment.
Service menu
Introduction
Depending on the equipment installed in the
vehicle, you have the following options in the
Service
menu:
Rcalling up display messages in message mem-
ory (Ypage 227)
Rrestarting the tire pressure loss warning sys-
tem (Canada only) (Ypage 343).
Rchecking the tire pressure electronically
(Ypage 345).
Rcalling up the service due date (Ypage 310).
Rdisplaying the DEF level and range
(Ypage 219).
Displaying the DEF level and range
XPress the òbutton on the steering wheel
to open the menu list.
XPress :or9 on the steering wheel to
select the Servicemenu.
XConfirm by pressing aon the steering
wheel.
Menus and submenus219
On-board computer and displays
Z

XPress the:or9 button to adjust the
brightness to a level from Level+5(bright) to
Level -5(dark).
XPress the aor% button to save the
setting.
Light submenu
Switching the daytime running lamps on/
off
This function is not available in Canada.
XPress òon the steering wheel to open the
menu list.
XPress :or9 on the steering wheel to
select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XPress :or9 to select the Lightssubmenu.
XPressato confirm.
XUsing :or9, select the DaytimeRunning Lightsfunction.
If the DaytimeRunningLightsfunction has
been switched on, the multifunction display
shows the cone of light and the Wsymbol
in yellow.
XPress the abutton to save the setting.
Further information on daytime running
lampsDaytime
RunningLights(Ypage 111).
Instrument cluster submenu
Selecting the distance unit
The DisplayUnitSpeed-/Odometerfunction
allows you to choose whether certain displays
appear in kilometers or miles in the multifunc-
tion display.
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the InstrumentClustersubmenu.
XPressato confirm.
XPress :or9 to select the DisplayUnit Speed-/Odometerfunction.
The current setting kmorMilesappears.
XPress the abutton to save the setting.
The selected unit of measurement for distance
applies to:
RDigital speedometer in the Tripmenu
ROdometer and the trip odometer
RTrip computer
RCurrent consumption and the range
RNavigation instructions in the Navimenu
RCruise control
RDISTRONIC PLUS with Steering Assist and
Stop&Go Pilot
RASSYST PLUS service interval display
Switching the additional speedometer
on/off
If the additional speedometer is switched on,
the speed is shown in the status bar in the mul-
tifunction display instead of the outside tem-
perature.
The speed display is inverse to the speedome-
ter.
XPress theòbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the InstrumentClustersubmenu.
XPressato confirm.
XUsing :or9, select the AdditionalSpeedometer [km/h]function.
The current selection appears.
XTo activate/deactivate: press theabut-
ton again.
Restoring the factory settings
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the FactorySettingssubmenu.
Menus and submenus223
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
6
RearLef tMalfunc‐tio nServic eRequiredorRea rRight MalfunctionServic eRequired
The rear left-han dor right-hand restrain tsystem is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Rea rCenterMalfunc‐tionServic eRequired
The rear center restrain tsystem is malfunctioning .The 6 warning
lamp also lights up in th einstrumen tcluster.
GWARNIN G
The air bags or Emergency Tensioning Devices may either be triggered
unintentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
6
Lef tSid eCurtai nAirbag MalfunctionServiceRequiredor
Right Sid eCurtai n
Airbag MalfunctionServiceRequired
The left-han dor right-hand window curtai nair bag is malfunctioning .
The 6 warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The lef tor right window curtai nair bag may either be triggered unin-
tentionally or, in th eevent of an accident, may no tbe triggered .
There is an increased ris kof injury.
XVisit aqualified specialist workshop immediately.
236Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
ServiceRequiredDoNot Shift GearsVisit Dealer
You canno tchang eth etransmission position due to amalfunction .
A warning tone also sounds.
If transmission position his selected:
XDrive to aqualified specialist workshop without shifting th etrans -
mission from position h.
If transmission position k,iorj is selected:
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XNotify aqualified specialist workshop or breakdown service.
ReversingNotPossi‐bleServic eRequiredYou canno tshift int otransmission position kdue to amalfunction .
The transmission position sj, iorh continu eto be available.
A warning tone also sounds.
XVisit aqualified specialist workshop .
Transmission Mal‐function StopAmalfunction has occurred in th emechanical transmission compo -
nents.
A warning tone also sounds. The transmission automatically shift sto
position i.
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XShift th etransmission to position j.
XSecureth evehicl eagainst rollin gaway (Ypage 154).
XNotify aqualified specialist workshop or breakdown service.
Sto pVehicl eLeaveEngineRunnin gWaitTransmission Cool‐ing
The transmission has overheated. Pullin gaway can be temporarily
impaire dor no tpossible.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
AThe tailgat eis open .
GWARNIN G
Whe nth eengin eis running, exhaust gase scan ente rth evehicl einte-
rio rif th etailgat eis open .
There is aris kof poisoning .
XCloseth etailgate.
Display messages25 3
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
?The hoodis open . Awarning tone also sounds.
GWARNIN G
The open hoo dmay bloc kyour vie wwhen th evehicl eis in motion .
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XCloseth ehood.
CAt least on edoor is open . Awarning tone also sounds.
XClos eall th edoors.
_
Rea rLef tBackrestNot Latche dorRea rRight Backrest NotLatche d
Vehiclewit hthrough-loading feature in th erear bench seat :
The backrest in th erear is no tengage don th eleft-han dand/o rright -
han dside .
XPush th ebackrest bac kuntil it engages.
_
Rea rCenter Back‐res tNot Engage d
Vehiclewit hthrough-loading facilit yin th erear compartment:
The center rear seat backrest is no tengaged.
XPush th ebackrest bac kuntil it engages.
Ð
Power Steering Mal ‐function See Opera‐tor's Manual
The powersteering is malfunctioning .
A warning tone also sounds.
GWARNIN G
You will need to use mor eforce to steer .
There is aris kof an accident.
XChec kwhether you are able to apply th eextr aforce required.
If you ar eabl eto steer safely:
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
If you ar eunable to steer safely:
XDo no tdrive on .
XConsult aqualified specialist workshop .
Phone No ServiceYour vehicleis outside th enetwork provider' stransmitter/receiver
range.
XWait until th emobile phone operational readiness symbol appear s
in th emultifunction display.
¥
Check Washer Fluid
The washer flui dlevel in th ewasher flui dreservoir has dropped belo w
th eminimum .
XAddwasher flui d (Ypage 310).
254Display messages
On-board computer and displays

Problems with the 115 V power socket
ProblemPossible causes/consequences andMSolutions
The warning lamp on the
115 V power socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 327).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
XConnect a suitable electronic device.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
Features295
Stowage and features
Z

The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
Rafter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 295).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
296Features
Stowage and features