fuel MERCEDES-BENZ GLC SUV 2017 X253 Owner's Manual

Index....................................................... 4
Digital Operator's Manual..................26
Introduction .......................................... .26
Operation ............................................... 26
Introduction ......................................... 27
Protecting the environment ...................2 7
Genuine Mercedes-Benz parts .............. .27
Operator's Manual ................................. 28
Service and vehicle operation ................2 8
Operating safety .................................... 30
QR codes for the rescue card ................3 2
Data stored in the vehicle ...................... 32
Information on copyright ....................... 34
At a glance ........................................... 35
Cockpit .................................................. 35
Instrument cluster ................................. 36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................4 1
Door control panel ................................. 42
Safety ................................................... 43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 64
Protection against theft .........................7 6
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment .............................. .84
Side windows ......................................... 90
Panorama roof with power tilt/sliding
panel ...................................................... 93
Seats, steering wheel and mirrors ....98
Correct driver's seat position ................ 98
Seats ..................................................... 98
Steering wheel ..................................... 104 Mirrors ................................................. 106
Memory function ................................. 109
Lights and windshield wipers
..........111
Exterior lighting ................................... 111
Interior lighting .................................... 115
Replacing bulbs ................................... 115
Windshield wipers ................................ 119
Climate control ................................. 123
Overview of climate control systems ... 123
Operating the climate control sys-
tems .................................................... 124
Air vents .............................................. 129
Driving and parking ..........................131
Notes on breaking-in a new vehicle ..... 131
Driving ................................................. 131
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 148
Parking ................................................ 154
Driving tips .......................................... 157
Driving systems ................................... 162
Towing a trailer .................................... 202
On-board computer and displays ....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system ...........................268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features ......................278
Stowage areas ..................................... 278
Features .............................................. 290
2Contents

EBD (electronic brake force distri-
bution) ............................................. 73
ESP
®(Electronic Stability Pro-
gram) ............................................... 70
Important safety information ........... 65
Overview .......................................... 64
PRE-SAFE
®Brake ............................. 73
STEER CONTROL ............................. 75
Driving system
AIR BODY CONTROL ...................... 172
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
Driving systems
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 178
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
Cruise control ................................ 162
Display message ............................ 244
DISTRONIC PLUS ........................... 164
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 169
Driving Assistance Plus package ... 197
HOLD function ............................... 171
Lane Keeping Assist ...................... 195
Lane Tracking package .................. 193
PARKTRONIC ................................. 175
Rear view camera .......................... 182
Traffic Sign Assist .......................... 192
Driving tips
Automatic transmission ................. 143
Brakes ........................................... 159
Break-in period .............................. 131
DISTRONIC PLUS ........................... 169
Downhill gradient ........................... 159
Drinking and driving ....................... 157
Driving in winter ............................. 161
Driving on flooded roads ................ 161
Driving on wet roads ...................... 161
Exhaust check ............................... 158
Fuel ................................................ 157
General .......................................... 157
Hydroplaning ................................. 161
Icy road surfaces ........................... 161
Important safety notes .................. 131 Limited braking efficiency on sal-
ted roads ....................................... 160
Snow cha
ins .................................. 338
Subjecting brakes to a load ........... 160
The first 1000 miles (1500 km) ..... 131
Towing a trailer .............................. 203
Wet road surface ........................... 160
DVD video
Operating (on-board computer) ..... 217
see also Digital Operator's Man-
ual .................................................. 268
DYNAMIC SELECT switch
Automatic transmission ................. 139
Climate control (3-zone automatic
climate control) ............................. 124
E
EASY-ENTRY featureFunction/notes ............................. 105
EASY-EXIT feature
Function/notes ............................. 105
EBD (electronic brake force distri-
bution)
Display message ............................ 230
Function/notes ................................ 73
ECO display
Function/notes ............................. 158
On-board computer ....................... 213
ECO start/stop function
Automatic engine start .................. 137
Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes .................. 136
Introduction ................................... 136
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-dent ................................................. 58
Emergency release
Driver's door .................................... 84
Vehicle ............................................. 84
Emergency Tensioning Devices
Activation ......................................... 55
Emergency unlocking
Tailgate ............................................ 89
10Index

Emissions controlService and warranty information .... 28
Engine
Check Engine warning lamp .......... .263
Display message ............................ 240
ECO start/stop function ................ 136
Engine number ............................... 364
Irregular running ............................ 138
Jump-starting ................................. 328
Starting (important safety notes) ... 133
Starting problems .......................... 138
Starting the engine with the
SmartKey ....................................... 134
Starting via smartphone ................ 134
Starting with the Start/Stop but-
ton ................................................. 134
Switching off .................................. 155
Tow-starting (vehicle) ..................... 333
Engine electronics
Problem (malfunction) ................... 138
Engine oil
Adding ...........................................3 08
Additives ........................................ 368
Checking the oil level ..................... 307
Checking the oil level using the
dipstick .......................................... 308
Display message ............................ 242
Filling capacity ............................... 368
General notes ................................ 367
Notes about oil grades ................... 367
Notes on oil level/consumption .... 307
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 24
Entering an address
see also Digital Operator's Man-
ual ..................................................2 68
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 225
Characteristics ................................. 70
Crosswind Assist .............................7 3
Deactivating/activating (button
in Mercedes-AMG vehicles) .............7 1
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 70
Deactivating/activating (on-
board computer, except
Mercedes-AMG veh icle
s) ............... 220 Display message ............................ 228
Function/notes ................................ 70
General notes .................................. 70
Important safety information ........... 70
Trailer stabilization ........................... 73
Warning lamp ................................. 259
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 70
Exhaust
see Exhaust pipe
Exhaust check ................................... 158
Exhaust pipe
Cleaning ......................................... 316
Exterior lighting
Cleaning ......................................... 315
Setting options .............................. 111
see Lights
Exterior mirrors
Adjusting ....................................... 107
Dipping (automatic) ....................... 108
Folding in/out (automatically) ....... 107
Folding in/out (electrically) ........... 107
Out of position (troubleshooting) ... 108
Setting ........................................... 107
Storing settings (memory func-
tion) ............................................... 109
Storing the parking position .......... 108
Eyeglasses compartment ................. 279
F
Favorites
Overview ........................................ 271
Features ............................................. 290
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 356
MOExtended tires .......................... 321
Preparing the vehicle ..................... 321
TIREFIT kit ...................................... 322
Floormats ........................................... 305
Frequencies
Mobile phone ................................. 362
Two-way radio ................................ 362
Front wheel arch
Removing/installing the cover ....... 117
Index11

Front wheel arch coverInstalling/removing ...................... .117
Fuel
Additives ........................................ 366
Consumption statistics .................. 213
Displaying the current consump-
tion ................................................ 213
Displaying the range ......................2 13
Driving tips ....................................1 57
E10 ................................................ 365
Fuel gauge ....................................... 36
Gasoline ......................................... 365
Grade (gasoline) ............................ 365
Important safety notes .................. 365
Low outside temperatures ............. 367
Problem (malfunction) ................... 151
Quality (diesel) ............................... 366
Refueling ........................................ 148
Tank content/reserve fuel ............. 365
Fuel filler flap
Closing ........................................... 150
Fuel filter (display message) ............ 243
Fuel level
Calling up the range (on-board
computer) ...................................... 213
Fuel tank
Capacity ........................................ 365
Problem (malfunction) ................... 151
Fuses
Allocation chart ............................. 334
Before changing ............................. 333
Dashboard fuse box ....................... 334
Fuse box in the cargo compart-
ment .............................................. 334
Fuse box in the engine compart-
ment .............................................. 334
Fuse box in the front-passenger
footwell .......................................... 334
Important safety notes .................. 333
G
G-Meter (on-board computer,
Mercedes-AMG vehicles) .................. 224
Garage door opener
Clearing the memory ..................... 305
General notes ................................ 302
Important safety notes .................. 302 Opening/closing the garage doo
r..3 04
Problems when programming ........3 04
Programming (button in the rear-
view mirror) ................................... 303
Synchronizing the rolling code ....... 303
Gasoline ............................................. 365
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 224
Genuine parts ...................................... 27
Glove box ...........................................2 79
Google™ Local Search
see also Digital Operator's Man-
ual ..................................................2 68
H
HANDS-FREE ACCESS.......................... 87
Handwriting recognition
Switching text reader function
on/off ............................................ 271
Touchpad ....................................... 270
Hazard warning lamps ......................113
Head restraints
Adjusting (electrically) ................... 101
Adjusting (manually) ......................1 01
Adjusting (rear) .............................. 101
Adjusting the fore-and-aft posi-
tion manually ................................. 101
General notes ................................ 101
Important safety notes .................. 100
Installing/removing (rear) .............. 102
Head-up display
Adjusting the brightness ................ 222
Displays and operating .................. 211
Function/notes .............................2 11
Important safety notes .................. 211
Selecting displays .......................... 222
Setting the position ....................... 222
Storing settings (memory func-
tion) ............................................... 109
Headlamps
Display message ............................ 239
Fogging up ..................................... 114
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................1 12
12Index

Object detection (function/
notes) ............................................ 186
Switching on/off ........................... 183
Wide-angle function ....................... 186
Rear window defroster
Problem (malfunction) ...................1 27
Switching on/off ........................... 127
Rear window wiper
Replacing the wiper blade .............. 121
Switching on/off ........................... 120
Rear-view mirror
Dipping (automatic) ....................... 108
Recuperation display ........................ 213
Reflective safety jacket .................... 319
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 369
Refueling
Fuel gauge ....................................... 36
Important safety notes .................. 148
Refueling process .......................... 149
see Fuel
Remote control
Garage door opener ....................... 302
Programming (garage door
opener) .......................................... 303
Replacing bulbs
Backup lamp .................................. 118
High-beam headlamps ................... 117
Important safety notes .................. 115
Installing/removing the cover
(front wheel arch) .......................... 117
Low-beam headlamps .................... 116
Opening/closing side trim panels. .118
Overview of bulb types .................. 116
Replacing front bulbs (vehicles
with halogen headlamps) ............... 116
Turn signals (front) ......................... 117
Reporting safety defects .................... 32
Rescue card ......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 242
Warning lamp ................................. 263
Restraint system
Display message ............................ 235
Introduction ..................................... 43 Warning lamp ................................. 262
Warning lamp (function) ................... 44
Reversing feature
Panorama sliding sunroof ................ 94
Roller sunblinds ............................... 95
Side window s ................................... 90
T

ailgate ............................................ 85
Roadside Assistance (breakdown) .... 29
Roller sunblind
Operating ......................................... 96
Panorama roof with power tilt/
sliding panel ..................................... 95
Rear side windows ......................... 291
Resetting ......................................... 96
Roof carrier ........................................ 289
Roof lining and carpets (cleaning
guidelines) ......................................... 318
Roof load (maximum) ........................ 370
Route guidance
see also Digital Operator's Man-
ual .................................................. 268
Route guidance active ...................... 214
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
SD card
Inserting/removing ........................ 276
Selecting ........................................ 217
SD memory card
see also Digital Operator's Man-
ual .................................................. 268
Search & Send
see also Digital Operator's Man-
ual .................................................. 268
Seat
Correct driver's seat position ........... 98
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 47
center rear-compartment seat ......... 47
Cleaning ......................................... 318
Correct usage .................................. 46
Fastening ......................................... 47
18Index

Important safety guidelines .............45
Introduction .....................................4 4
Releasin g ......................................... 47
Warning lamp ................................. 256
Warning lamp (function) ................... 47
Seats
Adjusting (AMG Performance
Seat) .............................................. 102
Adjusting (electrically) ................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 102
Adjusting the head restraint .......... 100
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 317
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 98
Seat heating .................................. 102
Seat heating problem .................... 104
Seat ventilation .............................. 103
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 109
Securing a load
see Securing cargo
Securing cargo .................................. 284
Selector lever
Cleaning ......................................... 317
see Automatic transmission
Sensors (cleaning instructions) ....... 315
Service menu (on-board com-
puter) .................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 368
Coolant (engine) ............................ 368
DEF special additives ..................... 367
Engine oil ....................................... 367
Fuel ................................................ 364
Important safety notes .................. 364
Refrigerant (air-conditioning sys-
tem) ............................................... 369
Washer fluid ................................... 369
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268 Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 220
SE TUP (
on-board computer,
Mercedes-AMG vehicles) .................. 225
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 239
Side running board
Cleaning ......................................... 315
Side windows
Cleaning ......................................... 314
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 90
Opening/closing .............................. 90
Problem (malfunction) ..................... 93
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag .................... 280
Sliding sunroof
Important safety notes .................... 93
Problem (malfunction) ..................... 96
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 92
Convenience opening feature .......... 91
Display message ............................ 255
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 132
Index19

SUV(Sport Utility Vehicle) ....................... 30
Switching air-recirculation mode
on/off .................................................1 28
Switching on media mode
Via the device list .......................... 276
T
Tachometer ........................................ 209
Tail lamps
Display message ............................ 239
Tailgate
Display message ............................ 253
Emergency unlocking ....................... 89
HANDS-FREE ACCESS ..................... 87
Important safety notes .................... 84
Limiting the opening angle ............... 89
Obstruction detection ...................... 85
Opening dimensions ...................... 370
Opening/closing (automatically
from inside) ...................................... 88
Opening/closing (automatically
from outside) ................................... 86
Opening/closing (manually from
outside) ............................................ 85
Reversing feature ............................. 85
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 364
Drawbar load (maximum) ............... 371
Information .................................... 362
Trailer loads ................................... 371
Vehicle data ................................... 370
Telephone
Accepting a call (multifunction
steering wheel) .............................. 218
Authorizing a mobile phone (con-
necting) ......................................... 275
Connecting a mobile phone (gen-
eral information) ............................ 275
Display message ............................ 254
Introduction ................................... 218
Menu (on-board computer) ............ 218
Number from the phone book ........ 218
Redialing ........................................ 219
Rejecting/ending a call ................. 218 see also Digital Operator's Man-
ual .................................................. 268
Switching between mobile
phones ........................................... 276
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 209
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 224
Outside temperature ...................... 209
Setting (climate control) ................ 126
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 224
Timing (RACETIMER) ......................... 225
Tire pressure
Calling up (on-board computer) ..... 343
C

hecking manually ........................ 342
Display message ............................ 250
Maximum ....................................... 342
Not reached (TIREFIT) .................... 324
Notes ............................................. 341
Reached (TIREFIT) .......................... 324
Recommended ............................... 339
Using the TIREFIT kit ...................... 323
Tire pressure loss warning system
General notes ................................ 342
Important safety notes .................. 342
Restarting ...................................... 343
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 345
Function/notes ............................. 343
General notes ................................ 343
Important safety notes .................. 344
Radio type approval for the tire
pressure monitor ........................... 346
Restarting ...................................... 345
Warning lamp ................................. 266
Warning message .......................... 345
Tire pressure sensors
Display message ............................ 251
Tire-change tool kit ........................... 320
TIREFIT kit
Important safety notes .................. 322
Storage location ............................ 320
Tire pressure not reached .............. 324
Tire pressure reached .................... 324
Index21

Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 360
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 154
Parking for a long period ................ 157
Pulling away ................................... 135
Raising ........................................... 357
Reporting problems ......................... 31
Securing from rolling away ............ 357
Technical data ............................... 362
Towing away .................................. 330
Transporting .................................. 332
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 370
Vehicle data
Dimensions .................................... 370
Vehicle emergency locking ................ 84
Vehicle identification number
see VIN
Vehicle identification plate .............. 363
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 364
Type plate ...................................... 363
W
Warning and indicator lampsABS ................................................ 259
Air bags ......................................... 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 263
ESP
®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 263 General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 263
Restraint system ............................ 262
Seat belt ........................................ 256
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty .............................................. 28
Washer fluid
Display message ............................ 254
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 360
Wheel bolt tightening torque ........... 360
Wheel chock ...................................... 357
Wheels
Changing a wheel .......................... 356
Checking ........................................ 336
Cleaning ......................................... 314
Important safety notes .................. 336
Information on driving .................... 336
Interchanging/changing ................ 356
Mounting a new wheel ................... 359
Mounting a wheel .......................... 357
Removing a wheel .......................... 359
Snow chains .................................. 338
Storing ........................................... 357
Tightening torque ........................... 360
Wheel size/tire size ....................... 360
Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 126
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 310
Important safety notes .................. 369
Windshield wipers
Problem (malfunction) ................... 122
24Index

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts27
Introduction
Z

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri- ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Service and vehicle operation29
Introduction
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