service indicator MERCEDES-BENZ GLC SUV 2018 Owner's Manual

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ......................3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .85
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors ....99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers
..........112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays ....220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ...........................280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ......................290
Stowage areas ..................................... 290
Features .............................................. 302
2Contents

Setting a speed .............................. 170
Storing and maintaining current
speed ............................................. 169
Storing the current speed or call-
ing up the last stored speed .......... 170
Cup holder
Center console .............................. 302
Important safety notes .................. 302
Rear compartment ......................... 302
Customer Assistance Center
(CAC) ..................................................... 32
Customer Relations Department ....... 32
D
Data
see Technical data
Data carrier
Selecting ........................................ 229
Daytime running lamps
Display message ............................ 251
Function/notes ............................. 112
Switching on/off (on-board com-
puter) ............................................. 234
Diagnostics connection ...................... 32
Digital Operator's Manual
Help ................................................. 27
Introduction ..................................... 27
Digital speedometer ......................... 225
DIRECT SELECT lever
Automatic transmission ................. 146
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 322
Calling up (on-board computer) ..... 239
Driving systems ............................. 256
Engine ............................................ 252
General notes ................................ 239
Hiding (on-board computer) ........... 239
Introduction ................................... 239
Lights ............................................. 251
Safety systems .............................. 240
SmartKey ....................................... 267
Tires ............................................... 262
Vehicle ........................................... 264 Distance Pilot DISTRONIC
Activating ....................................... 172
Activation conditions ..................... 172
Cruise control lever ....................... 172
Display Message ............................ 259
Displays in the instrument cluster .. 175
Driving tips .................................... 176
Driving with Distance Pilot
DISTRONIC .................................... 173
Function/notes ............................. 170
Important safety notes .................. 171
Setting a speed .............................. 174
Setting the specified minimum
distance ......................................... 174
Stopping ........................................ 174
Switching off .................................. 176
with Steering Pilot ......................... 177
Distance recorder ............................. 224
Distance warning (warning lamp) .... 277
Distance warning function
Function/notes ................................ 68
Distance warning system
see Active Brake Assist
Doors
Automatic locking (switch) ............... 85
Central locking/unlocking
(SmartKey) ....................................... 78
Control panel ................................... 43
Display message ............................ 266
Emergency lo cking ........................... 85
Eme

rgency unlocking ....................... 85
Important safety notes .................... 84
Opening (from inside) ...................... 84
Drinking and driving ......................... 161
Drive program
Automatic transmission ................. 150
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 236
Drive programs
Display (DIRECT SELECT lever) ...... 148
DYNAMIC SELECT switch .............. 144
Drive system
DSR ............................................... 180
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 323
Driving Assistance PLUS package ... 209
Index9

Operation ......................................... 52
System self-test ...............................54
Occupant safety
Air bags ...........................................4 9
Automatic measures after an acci-
dent ................................................. 59
Belt warning .....................................4 9
Childr eninthe vehicle .................... .60
Important safety notes .................... 44
Introduction to the restraint sys-
tem .................................................. 44
Occupant Classification System
(OCS) ............................................... 52
PASSENGER AIR BAG indicator
lamps ............................................... 45
Pets in the vehicle ........................... 65
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 59
Restraint system warning lamp ........ 45
Seat belt .......................................... 45
OCS
Conditions ....................................... 52
Faults ............................................... 55
Operation .........................................5 2
System self-test ............................... 54
Odometer ........................................... 224
Off-road driving
Approach/departure angle ............ 384
Checklist after driving off-road ...... 167
Checklist before driving off-road .... 167
General information ....................... 166
Important safety notes .................. 165
Maximum gradient climbing abil-
ity .................................................. 384
Maximum water depth ................... 383
Traveling uphill ............................... 168
Off-road program
Activating/deactivating. ................ 183
General notes ................................ 181
Overview of programs .................... 182
Off-road system
DSR ............................................... 180
Off road drive pro gram .................. 181
Off-roa

d 4ETS .................................. 70
Off-road ESP
®.................................. 72 Oil
see Engine oil
On-board computer
AMG menu ..................................... 235
Assistance graphic menu ............... 231
Assistance menu ........................... 232
Display messages .......................... 239
Displaying a service message ........ 323
Displays and operation .................. 220
Distance Pilot DISTRONIC ............. 175
Factory settings ............................. 235
G-Meter ......................................... 236
Head-up display ............................. 223
Head-up display menu ................... 233
Important safety notes .................. 220
Instrument cluster menu ............... 234
Lights menu ................................... 234
Media menu ................................... 228
Menu overview .............................. 224
Message memory .......................... 239
Navigation menu ............................ 226
RACETIMER ................................... 237
Radio menu ................................... 228
Service menu ................................. 231
Settings menu ............................... 231
Standard display ............................ 224
Telephone menu ............................ 230
Trip menu ...................................... 224
Video DVD operation ..................... 229
Opening and closing the side trim
panels ................................................. 119
Operating safety
Declaration of conformity ................ 31
Important safety notes .................... 31
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 27
Operator's Manual
Overview .......................................... 29
Vehicle equipment ........................... 29
Outside temperature display ........... 221
Overhead control panel ...................... 42
Override feature
Rear side windows ........................... 65
16Index

Maximum loaded vehicle weight
(definition) .....................................368
Maximum permissible tire pres-
sure (definition) .............................3 68
Maximum tire load ......................... 366
Maximum tire load (definition) ....... 368
MOExtended tires .......................... 351
Optional equipment weight (defi-
nition) ............................................ 369
PSI (pounds per square inch) (def-
inition) ...........................................3 68
Replacing ....................................... 369
Service life ..................................... 350
Sidewall (definition) ....................... 368
Snow chains .................................. 351
Speed rating (definition) ................ 368
Storing ...........................................3 70
Structure and characteristics
(definition) ..................................... 367
Summer tires in winter .................. 351
Temperature .................................. 363
TIN (Tire Identification Number)
(definition) ..................................... 369
Tire bead (definition) ......................3 68
Tire pressure (definition) ................ 368
Tire pressures (recommended) ...... 367
Tire size (data) ............................... 373
Tire size designation, load-bearing
capacity, speed rating .................... 364
Tire tread ....................................... 350
Tire tread (definition) ..................... 368
Total load limit (definition) ............. 369
Traction ......................................... 363
Traction (definition) ....................... 369
Tread wear ..................................... 363
Uniform Tire Quality Grading
Standards ...................................... 362
Uniform Tire Quality Grading
Standards (definition) .................... 367
Wear indicator (definition) ............. 369
Wheel and tire combination ........... 373
Wheel rim (definition) .................... 367
see Flat tire
Top Tether ............................................ 62
Touchpad
Changing the station/music
track .............................................. 283
C

haracter suggestions ................... 282 Deleting characters ....................... 282
Entering a space ............................ 282
Entering characters ....................... 282
Gesture control .............................. 282
Handwriting recognition ................ 282
Operating the touchpad ................. 282
Overview ........................................ 282
Quick access for Audio .................. 283
Switching ....................................... 282
Switching input line ....................... 282
Tow-starting
Emergency engine starting ............ 347
Important safety notes .................. 343
Towing a trailer
Axle load, permissible .................... 384
Cleaning the trailer tow hitch ......... 329
Coupling up a trailer ...................... 216
Decoupling a trailer ....................... 218
Driving tips .................................... 215
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 214
Installing the ball coupling ............. 216
Lights display message .................. 251
Power supply ................................. 218
Pulling away with a trailer .............. 140
Removing the ball coupling ............ 218
Trailer loads ................................... 384
Towing away
Important safety guidelines ........... 343
Installing the towing eye ................ 344
Notes for 4MATIC vehicles ............ 346
Removing the towing eye ............... 345
Transporting the vehicle ................ 346
With both axles on the ground ....... 345
Towing eye ......................................... 333
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 280
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 232
Display message ............................ 259
Function/notes ............................. 205
Important safety notes .................. 205
Index23

XHold on to the wiper arm with one hand. With
the other hand, turn the wiper blade in the
direction of arrow:away from the wiper arm
as far as it will go.
XSlide the catch ;in the direction of arrow =
until it engages in the removal position with a
noticeable click.
XRemove the wiper blade in the direction of
arrow ?away from the wiper arm.
Installing the wiper blades
XInsert the new wiper blade into the wiper arm
in the direction of arrow :.
XSlide the catch;in the direction of arrow =
until it engages in the locking position with a
noticeable click.
XMake sure that the wiper blade is seated cor-
rectly.
XFold the wiper arm back onto the windshield.
XRemove the protective film :from the ser-
vice indicator on the tip of the wiper blade.
If the color of the service indicator changes from
black to yellow, the wiper blades should be
replaced.
iThe duration of the color change varies
depending on the usage conditions.
Changing the rear window wiper blade
Removing a wiper blade
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS-GO or KEY-
LESS‑ GO start function:
XOpen the driver's door.
The vehicle electronics are now in position
u. This is the same as: "Key removed".
122Windshield wipers
Lights and windshield wipers

Rif there is a strong side wind
Rif you have adopted a sporty driving style with
high cornering speeds or high rates of accel-
eration
Rif you are predominantly driving at a speed
below 37 mph (60 km/h) or above 124 mph
(200 km/h)
Rif you are driving with the Steering Pilot of
Distance Pilot DISTRONIC activated
Rif the time has been set incorrectly
Rin active driving situations, such as when you
change lanes or change your speed
The ATTENTION ASSIST tiredness assessment
is deleted and restarted when continuing the
journey, if:
Ryou switch off the engine
Ryou take off your seat belt and open the driv-
er's door, e.g. for a change of drivers or to
take a break
Displaying the attention level
In the Assistance menu (Ypage 232) of the on-
board computer, you can call up the current sta-
tus information.
XSelect the Assistance display for ATTENTION
ASSIST using the on-board computer
(
Ypage 231).
The following information appears:
RThe length of the journey since the last break.
Rthe attention level determined by ATTENTION ASSIST (Attention Level), displayed in a
bar display in five levels from high to low.
Rif ATTENTION ASSIST is unable to calculate
the attention level and cannot issue a warn-
ing, the System Suspended
message
appears. The bar display then changes the
display, e.g. if you are driving at a speed below 37 mph (60 km/h) or above 124 mph
(200 km/h).
Activating ATTENTION ASSIST
XActivate ATTENTION ASSIST using the on-
board computer (Ypage 233).
The system determines the attention level of
the driver depending on the setting selected:
Selection Standard
: the sensitivity with which
the system determines the attention level is set
to normal.
Selection Sensitive
: the sensitivity is set
higher. The attention level detected by Attention
Assist is adapted accordingly and the driver is
warned earlier.
When ATTENTION ASSIST is deactivated, the
é symbol appears in the multifunction dis-
play in the assistance graphic display.
When ATTENTION ASSIST has been deactivated,
it is automatically reactivated after the engine
has been stopped. The sensitivity selected cor-
responds to the last selection activated (stand-
ard/sensitive).
Warning in the multifunction display
If fatigue or increasing lapses in concentration
are detected, a warning appears in the multi-
function display: ATTENTION ASSIST
Take aBreak!.
In addition to the message shown in the multi-
function display, you will then hear a warning
tone.
XIf necessary, take a break.
XConfirm the message by pressing the a
button on the steering wheel.
On long journeys, take regular breaks in good
time to allow yourself to rest properly. If you do
not take a break and ATTENTION ASSIST con-
tinues to detect increasing lapses in concentra-
tion, you will be warned again after 15 minutes
at the earliest. This will only happen if ATTEN-
TION ASSIST still detects typical indicators of
fatigue or increasing lapses in concentration.
Vehicles with COMAND multimedia system:
if a warning appears in the multifunction display, a service station search is performed in the mul-
timedia system. You can select a service station
and navigation to this service station will then
begin. This function can be activated and deac-
tivated in the COMAND multimedia system (see
the Digital Operator's Manual).
204Driving systems
Driving and parking

XPress:or9 to select the DisplayUnit Speed-/Odometerfunction.
The current setting kmorMilesappears.
XPress the abutton to save the setting.
The selected unit of measurement for distance
applies to:
RDigital speedometer in the Tripmenu
ROdometer and the trip odometer
RTrip computer
RCurrent consumption and the range
RNavigation instructions in the Navimenu
RCruise control
RDistance Pilot DISTRONIC with Steering Pilot
RASSYST PLUS service interval display
Switching the additional speedometer
on/off
If the additional speedometer is switched on,
the speed is shown in the status bar in the mul-
tifunction display instead of the outside tem-
perature.
The speed display is inverse to the speedome-
ter.
XPress theòbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the InstrumentClustersubmenu.
XPressato confirm.
XUsing :or9, select the AdditionalSpeedometer [km/h]function.
The current selection appears.
XTo activate/deactivate: press theabut-
ton again.
Restoring the factory settings
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the Settingsmenu.
XConfirm by pressing aon the steering
wheel.
XUse : or9 to select the FactorySettingssubmenu.
XPressato confirm.
The Reset All Settings?function
appears.
XPress :or9 to select NoorYes.
XPress ato confirm the selection.
If you have selected Yes, the multifunction
display shows a confirmation message.
For safety reasons, the Daytime Running
Lightsfunction in theLightssubmenu is only
reset when the vehicle is stationary.
AMG menu (Mercedes-AMG vehicles)
Warm-up
:Digital speedometer
;Gear indicator
=Charge-air pressure
?Engine oil temperature
ATransmission oil temperature
XPress the òbutton on the steering wheel
to open the menu list.
XPress the :or9 button on the steering
wheel to select the AMGmenu.
XConfirm by pressing aon the steering
wheel.
Engine and transmission oil tempera-
tures: when the engine and transmission are
at normal operating temperature, oil temper-
atures ?and Aare displayed in white in the
multifunction display.
If the multifunction display shows oil temper-
ature ?orA in blue, the engine or the
transmission are not yet at normal operating
temperature. Avoid driving at full engine out-
put during this time.
Menus and submenus235
On-board computer and displays
Z

Problems with the 115 V power socket
ProblemPossible causes/consequences andMSolutions
The warning lamp on the
115 V power socket is
not lit.The on-board voltage is too low because the battery is too weak.
XStart the engine.
or
XCharge the battery (Ypage 340).
If the indicator lamp still does not light up:
XVisit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
XRemove the electronic device connector from the 115 V socket.
XLet the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
XVisit a qualified specialist workshop.
You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
XConnect a suitable electronic device.
mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available
Rthe vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the multimedia system volume control.
Features307
Stowage and features
Z

The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RInfo call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.com.
System self-test
After you have switched on the ignition, the sys- tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïInfo call button
does not light up during the system self-diag-
nosis
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-Info call button ï
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the
event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 307).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
RCurrent location of the vehicle (as determined
by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
308Features
Stowage and features

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
Rif there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance button
XTo call: press roadside assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, theCall
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 312).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
Features309
Stowage and features
Z