ignition MERCEDES-BENZ GLC SUV 2019 Owner's Manual

R
theke y is located in theve hicle and thekey
battery is not dischar ged.
R or: a Digital Vehicle Key is located in the
mar ked space (/ page173).
R the brake pedal is not depressed. #
Toswitch on the po wer supp ly:press but‐
to n1 once.
Yo u can activate the windscreen wiper, for
ex ample.
The po wer supp lyis switched off again if thefo l‐
lowing conditions are me t:
R you open the driver's door.
R you press but ton1 twice more. #
Toswitch on the ignition: press button 1
twice.
The indicator lamps in the instrument clus ter
light up.
The ignition is switched off again if one of the
fo llowing conditions is me t:
R you do not start theve hicle within
15 minutes.
R the transmission is in position jorthe
electric parking brake has been applied.
R you press but ton1 once. St
arting theve hicle St
arting theve hicle with thest art/s top but‐
ton
Requ irements:
R theke y is located in theve hicle and thekey
battery is not dischar ged.
R or: a Digital Vehicle Key is located in the
mar ked space (/ page173). #
Shift the transmission toposition jori. #
Depress the brake pedal and press button
1 once. #
Ifth eve hicle does not star t:switch off non-
essential consumers and press button 1
once.
If th eve hicle still does not start, one of thefo l‐
lowing display messages appears in the multi‐
function display: #
Place the key in the marked space See Own-
er's Manual :st art theve hicle in emer gency
operation mode (/ page 174).
or 17 2
Driving and pa rking

Any fu
rther starts with th e DigitalVehicle
Key
The key is not needed for any fur ther starts. #
Place the mobile phone or the Digital Vehicle
Ke yst icke r in the mar ked space 1. #
Start theve hicle using thest art/ stop button.
The "Digital Vehicle Key" service can be deacti‐
va ted in Mercedes me connect at http://
www.mercedes.me. The function is then deacti‐
va ted in the mobile phone via an online connec‐
tion. If connection tothe Internet is not possible,
e.g. af terth e mobile phone or the Digital Vehicle
Ke yst icke r has been stolen, theke y function can
be deacti vated at a Mercedes-Benz service
centre.
St arting theve hicle with key in the ma rked
space (emer gency operation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2onthe
symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vekey1 from mar ked space 2
th e engine continues running. For fur ther
engine starts ho wever,ke y1 must be loca‐ te
d in mar ked space 2on symbol 3during
th e entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place key1 in mar ked space 2and lea ve
it th ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
% This function is not available in all countries.
If yo ustart theve hicle via your smartphone, the
pr ev iously selec ted air conditioning adjustment
is active. 174
Driving and pa rking

&
WARNING Risk of accident due to
unsuitable foot we ar
Operating the pedals may be impaired by
we aring unsuitable foot we ar, e.g.:
R plat form shoes
R high-heeled shoes
R slippers #
Alw ayswe ar suitable foot we ar when
driving so that you can operate the ped‐
als safel y. &
WARNING Risk of accident when switch‐
ing off the ignition when driving
If yo u swit choff the ignition while driving,
saf ety functions are restricted or no longer
av ailable. This may af fect the po werst eering
sy stem and the brake forc e boosting, for
ex ample.
Yo u will then need touse considerably more
fo rc eto steer and brake. #
Do not switch off the ignition while driv‐
ing. &
DANG ER Risk death caused by exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. &
DANG ER Risk of fata l injuries due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case, forex ample, if theve hi‐
cle is stuck in sn ow. #
When the engine or thest ationary
heater are running, keep theta ilpipe
and the area around theve hicle clear of
sno w. #
Open a window on the side of theve hi‐
cle facing the wind toensure an ade‐
qu ate supply of fresh air. &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may over‐
heat.
This increases the braking dis tance and the
brake sy stem may evenfa il. Driving and parking
17 7

The engine is
restar ted automatically if:
R youre lease the brake pedal in transmission
position hwhen the HOLD function is not
active and one of thefo llowing conditions are
me t:
- drive prog ram A or; is not selec‐
te d.
- drive program Aor; is selected
but the does not start tomo ve.
- drive prog ram A or; is selected,
th eve hicle is moving at a speed of more
th at 20 km/h and Glide mode is not acti‐
va ted.
R you en gage transmission position hork.
R youre lease the brake pedal, theve hicle is
not in Glide mode and it starts tomo veon a
ge ntle downhill gradient at a speed below
3 km/h.
R you depress the accelera tor pedal.
R an auto matic engine start is necessar y.ECO
start/ stop function symbols in the multi‐
function display:
R the symbol è(green) appears when the
ve hicle is at a standstill: the engine was
switched off bythe ECO start/ stop function.
R the symbol ç(yellow) appears when the
ve hicle is at a standstill: not all vehicle condi‐
tions for an engine stop ha vebeen met.
R neither the symbol ènorç appears
when theve hicle is at a standstill: an intelli‐
ge nt stop inhibitor was de tected, e.g. a stop
sign.
% If, in spite of an intelligent stop inhibitor, the
engine should be switched off bythe ECO
st art/ stop function, activate the HOLD func‐
tion or engage transmission position j.
If th e engine was switched off bythe ECO start/
st op function and you lea vetheve hicle, a warn‐
ing tone sounds and the engine is not restar ted.
The display message Vehicle is operational
Switch off ignition before exiting also appears in
th e multifunction displa y.Ifyo u do not swit choff
th e ignition, the ignition is automatically
switched off af terth re e minutes. Ve
hicles without a 48 V on-board electrical
sy stem (EQ Boost tech nology)
The engine is switched off automatically in the
fo llowing situations if all vehicle conditions for
an automatic engine stop are me t:
R you brake theve hicle toast andstill in trans‐
mission position hori.
if yo u swit chon the HOLD function in transmis‐
sion position hori, the engine will automati‐
cally stop in thefo llowing situations:
R youstop behind a vehicle that is pulling
aw ay.
R youstop at a stop sign when there is no vehi‐
cle in front of you.
R you turn thesteering wheel hard at a low
speed.
% In transmission position k,the engine is
not switched off automatically even when
th e HOLD function is switched on. 18 2
Driving and pa rking

The engine is
restar ted automatically if:
R youre lease the brake pedal in transmission
position hwhen the HOLD function is not
active.
R you en gage transmission position hork.
R you en gage drive program B,For
G (vehicles with Offroad pac kage ).
R you depress the accelerator pedal.
R an automatic engine start is necessar y.
ECO start/ stop function symbols in the multi‐
function display:
R the symbol è(green) appears when the
ve hicle is at a standstill: the engine was
switched off bythe ECO start/ stop function.
R the symbol ç(yellow) appears when the
ve hicle is at a standstill: not all vehicle condi‐
tions for an engine stop ha vebeen met.
R neither the symbol ènorç appears
when theve hicle is at a standstill: an intelli‐
ge nt stop inhibitor was de tected, e.g. a stop
sign. %
If, in spite of an intelligent stop inhibitor, the
engine should be switched off bythe ECO
st art/ stop function, you ha vethefo llowing
options:
R switch on the HOLD function in transmis‐
sion position hori.
R engage transmission position j.
If th e engine was switched off bythe ECO start/
st op function and you lea vetheve hicle, a warn‐
ing tone sounds and the engine is not restar ted.
The display message Vehicle is operational
Switch off ignition before exiting also appears in
th e multifunction displa y.Ifyo u do not swit choff
th e ignition, the ignition is automatically
switched off af terth re e minutes. Deactivating or activating
the ECO start/
st op function #
Press button 1.
If indicator lamp 2lights up, the ECO start/
st op function is activated.
% Depending on the model and theve hicle
equipment, the button may also be located
at a dif fere nt position in the cent reconsole. Driving and pa
rking 18 3

Engaging
reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
The transmission position displ aysho wsk
in the multifunction displa y.
Engaging neut ral N #
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
The transmission position displ aysho wsi
in the multifunction displa y.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral i
i eve n if
th e ignition is switched off: #
Start theve hicle. #
Depress the brake pedal and engage neutral
i. #
Release the brake pedal. #
Switch off the ignition. %
Ifyo uth en exitth eve hicle leaving theke y in
th eve hicle, the automatic transmission
re mains in neutral i.
Engaging park position P #
Obser vethe no tes on parking theve hicle
(/ page 199). #
Dep ress the brake pedal until theve hicle is
st ationar y. #
When theve hicle is stationar y,press button
j.
Pa rk position is only engaged when the
transmission position display jis shown in
th e multifunction displa y.If no transmission
position display jappears, secure theve hi‐
cle topreve nt it from rolling away.
Pa rk position jis engaged automatically if one
of thefo llowing conditions is me t:
R you swit choff the ignition when theve hicle
is stationary and the transmission is in posi‐
tion hork.
R you open the driver's door when theve hicle
is stationary or when driving at a very low speed and
the transmission is in position h
or k.
% Tomanoeuvre with an open driver's door,
open the driver's door while stationary and
engage transmission position hork
again.
Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down past thefirst
point of resis tance.
The transmission position displ aysho wsh
in the multifunction displa y.
When the automatic transmission is in transmis‐
sion position h, it shiftsthege ars automati‐
call y.This depends on thefo llowing factors:
R the selected drive prog ram
R the position of the accelera tor pedal
R the driving speed 19 0
Driving and pa rking

R
Vehicles with 48 V on-board electrical
sy stem (EQ Boost tech nology): the com‐
bustion engine is switched off. All of theve hi‐
cle functions remain active.
Glide mode is activated if thefo llowing condi‐
tions are me t:
R drive prog ram ; is selected.
R the speed is within a suitable range.
R thero ad's course is suitable, e.g. no steep
uphill or downhill inclines or tight bends.
R there is no trailer coupled tothe trailer hitch,
and no bicycle rack fitted.
R you do not depress the accelera tor or brake
pedal (e xcept for light brake applications).
% Glide mode can also be activated if you ha ve
selected the "Eco" setting forth e drive in the
drive prog ram =.
Glide mode is deactivated again if one of the
conditions is no longer met.
Glide mode can also be pr evented bythefo llow‐
ing parame ters:
R incline R
downhill gradient
R temp erature
R height
R speed
R operating status of the engine
R traffic situation Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven
when needed. Toge ther with ESP ®
and 4ETS,
4MATIC impr ovesth e traction of your vehicle
whene ver a driven wheel spins due toinsuf fi‐
cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
account of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. %
In wint ryroad conditions, the maximum
ef fect of 4MATIC can be achie ved only if you
use winter tyres (M+S tyres), with sn ow
ch ains if necessar y. Re
fuelling Re
fuelling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. Driving and parking
19 3

R
petrol with more than 3% me thanol by
vo lume, e.g. M15, M30
R petrol with additives con taining me tal
If yo u acciden tally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using sulphu r-free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-f ree diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. Ne
verre fuel using any of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil
R paraf fin or kerosene
If yo u accidentally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch the ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDo not use petrol torefuel vehi‐
cles with a diesel engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch the ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks. #
Only fill th e fuel tank until the pump
nozzle switches off. Driving and parking
19 5

To
pping up AdBlue ® #
Screw disposable hose 1onto thefiller
neck of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter2.
The filling process stops when theAd Blue ®
ta nk is compl etely full.
Ad Blue ®
re fill canis ter2 can be remo ved
when it has been only partially em ptied. #
Unscr ew and close disposable hose 1and
Ad Blue ®
re fill canis ter2 inreve rse order. #
Replace theAd Blue ®
filler cap and turn it
clockwise. #
Close the fuel filler flap. #
Swit chon the ignition for at least 60 sec‐
onds.
% Ifth eve hicle could not be star ted as the
Ad Blue ®
tan kwa s em pty, it can take up to
60 seconds forth ere fill to be de tected. #
Start theve hicle.
% Avoid storing AdBlue ®
re fill con tainers per‐
manently in theve hicle. Pa
rking Pa
rking theve hicle &
WARNING Risk of accident and inju ry
caused byan insuf ficiently secu redve hi‐
cle rolling away.
If th eve hicle is not securely par ked suf fi‐
ciently, it can rollaw ay in an uncont rolled
wa yev en at a slight downhill gradient. #
Ensure that the par kedve hicle is alw ays
properly secured against rolling away as
fo llo ws: R
on uphill or downhill gradients, turn
th e front wheels so that theve hicle
ro lls towa rdsth eke rb if it starts
moving.
R apply the parking brake.
R switch the transmission toposition
j. &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem or
ex haust gasflow. #
Park theve hicle so that no flammable
material can come into con tact wi thhot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. Driving and parking
19 9

#
Engage transmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 190). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y.#
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
opera tethe side windo wsand the panoramic
sliding sunroof for appro ximately five
minutes if the driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
WARNING Risk of inju rywhen opening
or closing a door with thega rage door
opener
When you operate or program the door with
th e integrated garage door opener, people in
th era nge of mo vement of the door may
become trapped or stru ck bythe door. #
When using the integrated garage door
opener, alw ays make sure that nobody
is within thera nge of mo vement of the
door. Re
quirements:
R The vehicle has been par ked outside the
ga rage or outside thera nge of mo vement of
th e door.
R The engine is switched off.
R The ignition is switched on.
% The garage door opener function is alw ays
av ailable when the ignition is switched on. #
Press and hold button 1,2or3 that you
wish toprog ram.
Indicator lamp 4flashes yello w.
% It can take up to20 seconds before the indi‐
cator lamp flashes yello w. #
Release the pr eviously pressed button.
Indicator lamp 4continues toflash yello w. Driving and pa
rking 201