service MERCEDES-BENZ GLC SUV 2019 Service Manual

Using online sear
ch
% Requirements: the media display sho wsan
In te rn et connection wi tha double-ar row
symbol in thest atus line.
Online sear chis not available in all countries.
De stination ent ryuses online map services. If
th e on-board sear chfinds no suitable de stina‐
tions or if youch ange countries, the online
sear chisavailable.
Fo rth e destination you can en ter an addre ss, a
POI or a 3 wordaddress.
% Enter a 3 wordaddress (/ page374). #
Select country indica tor1. #
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no results,
enter the destination in the input line. The
entry order is not releva nt, e.g. stre et and
to wn. Use the functions described forth e on-
board sear ch.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displ ayed.
Selecting pr evious destinations
Re quirements:
R Prev ious destinations are stored.
R For destination sug gestions: you ha vecre‐
ated a profile (/ page 332).
R The Allow destination suggestions option is
switched on (/ page 337).
R The multimedia sy stem has already gathered
suf ficient da tain order toshow destination
suggestions.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 PREV. DESTINATIONS
The following ent ries can be selected in the pre‐
vious destinations:
R Destination suggestions (/ page 392)
R Destinations
R Routes #
Select the destination or route
The destination address is shown. The route
can be calculated.
% You can sa vea pr evious destination or a des‐
tination suggestion as a favo urite
(/ page 392).
Yo u ha vefast access tothe destinations via
th efa vo urites (/ page376).
Selec ting a POI
Requ irements:
R For use of personal POIs: a USB device is
connected wi th the multimedia sy stem.
R Personal POIs with the GPS Ex change form at
(.gpx) ha vebeen sa ved in the "PersonalPOI"
fo lder on the USB device.
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 POIS
Sear ching using categories (no route guid‐
ance) #
Select the categor y.
or 372
MBUX multimedia sy stem

#
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no sear ch
re sults, enter the destination address as a 3
wo rdaddress. Separate each of thewo rds
with a full stop.
The sear chresults are displa yed. #
Select the destination in the list.
The destination address is shown. The route
can be calculated.
% 3wo rdaddresses from what3words are an
alternative addressing sy stem for multilin‐
gual georeferencing of global locations with
a re solution of thre e metres. Using this grid,
locations on the Ear th's sur face are included
whi chdo not ha vea building address such
as stre et and house number, forex ample.
The Brandenburg Gate has this language
dependent 3 wordaddress:
R German: tapfer.ge bäude.verliehen
R Engl ish:that.lands.winning
R French: posteaux.bobineur.ombrant 3
wo rdaddresses are unique, easy to
re member and suf fice for most routine appli‐
cations.
Yo u can co nvertaddresses to3wo rd
addresses and back again:
R atthewe bsite http://what3words.com
R inthe what3words apps
Selecting a destination on the map
Multimedia sy stem:
4 © 5
Navigation #
Movethe map (/ page 400). #
Using theto uchscreen: press and hold on
th eto uchsc reen.
The destination address is shown.
If se veral destinations are located at the
selected position, a list sho wstheav ailable
ro ads and POIs. #
Select the destination in the list.
The destination address is shown. The route
can be calculated. #
Using theto uchpad: whenthe crosshair
mar ksthe destination, press and hold on the
control element.
The destination address is shown.
If se veral destinations are located around the
crosshair, a li stsho wstheav ailable roads
and POIs. #
Select the destination in the list.
The destination address is shown. The route
can be calculated.
Showing POIs in the vicinity of the map
If se veral destinations are located around the
crosshair, the function is available. #
Select Ä. #
Select POIs in the vicinity.
The map appears. #
Swipe left or right on the control element.
The pr evious or next POI is highligh ted on the
map. The name or the address is shown. #
Select the POI symbol.
or MBUX multimedia sy
stem 375

#
Ifth ere are already four intermediate des‐
tinations: selectYesinthe prom pt.
The filling station is entered in thero ute
ove rview. Intermediate destination 4 is
dele ted. Ro ute guidance begins.
St arting the automatic service station
sear ch
Re quirements:
R ATTENTION ASSIST and theSuggest rest
area function are activated (/ page 267).
R There are service stations along thero ute
section ahead.
Driving situation
The following notification is shown in the media
display ATTENTION ASSIST Tap here to search
for rest areas. #
Confirm the notification.
The service station sear ch starts. The availa‐
ble service stations along thero ute or in the
vicinity of theve hicle's cur rent position are
displ ayed. #
Select a service station.
The service station address is displa yed. #
Calculate thero ute (/ page377).
The service station is set as the destination
or the next intermediate destination. #
Ifth ere are already four intermediate des‐
tinations: selectYesinthe prom pt.
The service station is entered in thero ute
ove rview. Intermediate destination 4 is
dele ted. Ro ute guidance begins.
Showing a stored route on the map
Re quirements:
R A USB device with stored routes is connec‐
te d with the multimedia sy stem
(/ page 455).
R The route is stored in the "Routes" folder
with the GPS Ex change form at (.gpx).
Multimedia sy stem:
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Navigation 5
ª Where to?
5 STORED ROUTES #
Select a route. #
Select Display on the map . #
Movethe map (/ page 400). St
arting a sa vedro ute
Re quirements:
R A USB device with stored routes is connec‐
te d with the multimedia sy stem
(/ page 455).
R The route is stored in the "Routes" folder
with the GPS Ex change form at (.gpx).
Multimedia sy stem:
4 © 5
Navigation 5
ª Where to?
5 STORED ROUTES #
Select a route. #
Select Start route guidance from the begin-
ning orStart route guidance from current
location.
Ro ute guidance starts.
% The route can be sa ved with finthe
menu (/ page377).
Re cording a route
Re quirements:
R A USB device is connec ted with the multime‐
dia sy stem (/ page 455). 384
MBUX multimedia sy stem

1
Recommended lane (white ar row, blue back‐
ground)
2 Possible lanes (white ar row)
3 Lanes not recommended (gr eyarro w)
Explanation of the displa yed lanes:
R Recommended lane 1
In this lane, you will be able tocompl ete bo th
th e next change of direction and the one
af te rth at.
R Possible lane 2
In this lane, you will on lybe able tocompl ete
th e next change of direction.
R Lane not recommended 3 In
this lane, you will not be able tocompl ete
th e next change of direction without chang‐
ing lane.
During thech ange of direction, new lanes may
be added.
Bus lanes are also shown.
% Lane recommendations can also be dis‐
pl ay ed in the Instrument Display and in the
Head-up Displa y.
Using mo torw ay information
Re quirements:
R The Motorway information option is switched
on (/ page 402). When driving on
the mo torw ay, upcoming mo tor‐
wa yfa cilities 1and available service facilities
2 are shown in theove rview. These include car
par ks, service stations and mo torw ay ex its,for
ex ample. #
Toopen the displa y:select r.
The entries are sor ted according toinc reas‐
ing dis tance from the cur rent vehicle posi‐
tion. #
Toclose the displa y:tap on the map.
or #
Touse mo torw ay information: select an
ent ry. #
If se veral service facilities are available,
select a service facility from the list.
The destination address and the map posi‐
tion are shown. #
Calculate thero ute (/ page377).
or #
Sear chfor a POI in the vicinity.
or #
Use other functions, e.g. sa vethe destination
address of the service facility. 388
MBUX multimedia sy stem

or
#
If a destination has been recei ved from an
app, select Details. #
Calculate thero ute. #
Aro ute has been received: selectYes. #
Select Start route guidance from the begin-
ning orStart route guidance from current
location.
Ro ute guidance starts from the selected
position. Ro
ute guidance with cur rent traf fic re ports Tr
af fic information overview
The services are not available in everycountr y.
Tr af fic re ports can be recei ved with thefo llowing
services:
R Live Traf fic Information
R FM RDS-TMC
It is not possible touse bo thservices simultane‐
ously.
Live Traf fic Information or FM RDS-TMC is dis‐
pl ay ed with a symbol. %
Hazard warnings can be recei ved using the
Car-to-X service.
There may be dif fere nces between the traf fic
re ports recei ved and the actual road and traf fic
conditions.
Impor tant information on Live Traf fic Informa‐
tion:
R Current tra ffic reports are recei ved via the
Internet connection or via data roaming (for
selec ted count ries).
R The traf fic situation is upda ted at short, regu‐
lar inter vals.
R In selec ted count ries, the subscription
service is available free of charge for a period
of thre eye ars from the manufacturing date.
The subscription information sho wsthest a‐
tus (/ page 393).
Re gis tering Live Traf fic Information:
R The service must be regis tere d with
Mercedes me (/ page 393).
R Registration is car ried out at a Mercedes-
Benz service cent re. Information on
theve hicle's position is regular ly
sent toDaimler AG. The da tais immediately ren‐
de red anonymous byDaimler AGand forw arded
to the tra ffic data pr ovider. Using this data, traf‐
fi c re ports releva nt totheve hicle's position are
sent totheve hicle. The vehicle acts as a sensor
fo rth eflow of traf fic and helps toimpr ovethe
qu ality of the traf fic re ports.
If yo u do not wish totransmit your vehicle posi‐
tion, you can ha vethis service deactivated at a
Mercedes-Benz service centre.
Useful information on FM RDS -TMC:
R A FM RDS-TMC radio station broadcasts traf‐
fi c re ports alongside thera dio programme.
R FM RDS-TMC is not available in all countries.
Showing information from the service pro‐
vider for Li veTraf fic Information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information. MBUX multimedia sy
stem 393

Multimedia sy
stem:
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Navigation 5
¡ 5
Traffic #
Select Provider information.
The logo of the service pr ovider for Live Traf‐
fi c Information is shown.
When the subscription for Live Traf fic Infor‐
mation has expired then in selected coun‐
tries FM RDS-TMC is available.
% Further information on Live Traf fic Informa‐
tion can be called up on the home screen
using Mercedes me & Apps (/page 438).
Re gis tering Live Traf fic Information
Requ irements:
R The vehicle is equipped with Live Traf fic
Information.
R You ha vea user account on the Mercedes
me website.
The Live Traf fic Information service must be reg‐
is te re d. This secures the full period of three
ye ars. #
Create a user account at Mercedes me at:
http://www.mercedes.me. A valid email
address is requ ired forth is. #
Regis terth eve hicle using theve hicle identifi‐
cation number (VIN). #
Tocar ryout there gistration yourself: con‐
nect theve hicle with your Mercedes me user
account in the Mercedes me por tal.
A code is sent tothe multimedia sy stem. #
Ente rth e code into the multimedia sy stem. #
Accept thege neral and specific term s of use. #
Registration in the Mercedes-Benz
service centre: have the connection car ried
out at a Mercedes-Benz service cent re.
Extending a Live Traf fic Information sub‐
scription
Re quirements:
R The vehicle is equipped with Live Traf fic
Information.
R You ha vea user account on the Mercedes
me website. #
Call up the Mercedes me website. #
Call up the Mercedes me user account. #
Switch tothe Mercedes me connect online
st ore via the linked vehicle. #
Select the Live Traf fic Information service. #
Select there ne wa l period. #
Addth e product tothe shopping bask et. #
Accept thege neral and specific term s of use.
Live Traf fic Information remains activated for
th e selected extension pe riod. Activation
begins on the date of extension.
Showing traf fic information
Re quirements:
R The Traffic display is switched on
(/ page 396).
R The following traf fic displ ays are switched on
(/ page 396):
Traffic incidents
Free-flowing traffic
Delay 394
MBUX multimedia sy stem

Selecting personal POI categories
#
Select rinthePOI SYMBOLS Personal
POIs menu. #
Select a category r.#
Switch Display on the map on or off.
When the display is switched on and the
ve hicle approaches a personal POI in this
categor y,a visual and audible notification
can be issued. #
Toset a notification when appro aching:
select a category or a personal POI V.#
Switch Visual warning andAcoustic notifica-
tion on or off.
Switching display of catego ries forqu ick-
access on/off #
Switch a category on or off in thePOI SYM-
BOLS menu.
Re setting the POI symbol display #
Select POI SYMBOLS Reset POIs inthe
menu.
The settings are reset tothest andard set‐
tings. Selecting
the display of text information in
th e map
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Text information. #
Select an option in theFOOTER category.
The #dot indicates the cur rent setting.
The following options are available:
R Current street option
The stre et you are cur rently on is shown in
th e bottom bar.
When the map is mo ved, thest re et name,
th e POI name or the area name appears
under the crosshair.
R The Geo-coordinates option showsthefo l‐
lowing information in the bottom bar:
- longitude and latitude
- elevation
The el evation shown may deviate from
th e actual ele vation. R
None option
The media display sho wsnotext information
in the bottom bar.
Switching mo torw ay information on/off
Multimedia sy stem:
4 © 5
Navigation 5
Z #
Using quick- access: switchMotorway infor-
mation on or off.
The display button is activated or off.
or #
Using the menu: selectAdvanced. #
Select View. #
Select Text information. #
Swit chMotorway information on or off.
When the display button is switched on, addi‐
tional information about the mo torw ay facili‐
ties ahead appea rsduring the mo torw ay
jou rney . These include car pa rks, service sta‐
tions and mo torw ay ex its,forex ample.
Displ aying the next intersecting stre et
Re quirements:
R Route guidance is not active. 402
MBUX multimedia sy stem

Multimedia sy
stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Text information. #
Activate Next intersecting street .
The display button is acti vated. If the option
is switched on and the journey continues
without route guidance, the name of the next
intersecting stre et will be displa yed at the
upper edge of the displa y.
Displaying the map version
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map version .
The de tail information is displa yed.
% The online map update service from
Mercedes me connect can be used to
update the map data (/ page 404). A message is shown in
the media display
when a new map version is available.
% Info rm ation about new versions of the digital
map can be obtained from a Mercedes-Benz
service cent re.
Overview of avoiding an area for the route
Yo u can define areas along a route that you
wo uld like toavoid.
Mo torw ays or multi-lane expressw ays, which are
ro uted thro ugh an area tobe avo ided are taken
into account forth ero ute.
Av oiding a new area for the route
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced 5
Route 5
Avoid options
5 Avoid areas #
Select Avoid new area. #
Tostart in the map: selectUsing map. #
Movethe map (/ page 400). #
Tostart via destination sear ch:select Via
address entry. #
Enter the address (/ page 369). #
Select the destination in the list or accept
with a.
The map appears. #
Toshow an area: tap or press on the control
element.
A redre ctangle appea rs. This designates the
area that should be avoided. #
Tochange the map scale: movetwo fingers
apart or toget her on the media display or on
th eto uchpad.
The map is zoomed in or out. #
Toset an area: selecta.
The Avoid area has been set. message
appears. The area is entered into the list.
Changing an area tobe avo ided
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced 5
Route 5
Avoid options
5 Avoid areas #
Select an area in the list. #
Select Edit. MBUX multimedia sy
stem 403

#
Tomo vean area on the map: swipe in any
direction on the control element. #
Tochange the size of the area: tap or press
on the control element. #
Swipe up or down on the control element. #
Select a.
The Avoid area has been set. message
appears. The area is entered into the list. #
Totake account of an area for the route:
select an area from the list. #
Activate Avoid area.
The display button is acti vated.
If ro ute guidance is active, a new route is cal‐
culated.
If th ere is no route yet,th e setting is car ried
ove rto the next route guidance.
The route can include an area that is tobe
av oided in thefo llowing cases:
R the destination is located in an area that
is to be avo ided.
R thero ute includes mo torw ays or multi-
lane expressw ays which pass thro ugh an
area tobe avo ided. R
there is no sensible alternative route.
Deleting an area
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced 5
Route 5
Avoid options
5 Avoid areas #
Todel ete an area: select an area in the list. #
Select Delete. #
Confirm the prom ptwith Yes. #
Todel ete all areas: if at least two areas to
av oid are set, select Delete all. #
Confirm the prom ptwith Yes.
Map data upda teoverview
Up dating at the Mercedes-Benz se rvice
centre
The digital maps generated bythe map software
become outdated in the same way as co nven‐
tional road maps. Optimal route guidance can
on ly be pr ovided bythe navigation sy stem in
conjunction with the most up-to-date map data.
Information about new versions of the digital map can be obtained from a Mercedes-Benz
service cent
re.
Yo u can recei veupdates tothe digital map there.
Online map update
The online map update service from Mercedes
me connect can be used toupdate the map
data.
% The online map update service is not availa‐
ble in all countries.
The following options are available forthe
update:
R for one region (automatic map update)
Fo r auto matic map updates theAutomatic
online updates system setting must be acti‐
va ted (/ page 361).
R for se veral or all regions (manual map
update)
The map data will firs t be downloaded onto a
st orage medium and then updated on the
multimedia sy stem. 404
MBUX multimedia sy stem

Fu
rther information on online map updates is
av ailable here:
R at any Mercedes-Benz service centre
R at: http://www.mercedes.me
Fu rther information on updates can be found at:
http://manuals.daimler.com/baix/cars/
connectme/en_GB/index.html.
Overview of map data
Yo ur vehicle is supplied with map data at thefa c‐
to ry. Depending on the count ry, map data for
yo ur region is either pre-ins talled or the map
data is supplied on a data storage medium.
If th e map data on your vehicle has been ins tal‐
led at thefa ctory and you wish toreins tall it, you
do not need toenter the activation code.
Fo r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code.
% Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process. Obser
vethefo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code
Displaying the compass
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds R
height (rounded)
R number of satellites from which a signal
can be recei ved
The information is not available in everycountr y.
Displaying Qibla
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion toMecca in relation tothe cur rent di rec‐
tion of tr avel.
The number of satellites recei ved is shown.
% This function is not available in all countries.
Setting the map scale automatically
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map orientation. MBUX multimedia sy
stem 405