tow MERCEDES-BENZ GLC SUV 2019 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps (s tandard) .........8
Indicator and warning lamps (widesc reen
cockpit) ........................................................ 10
Overhead contro l panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16Digital Owner's Manual
.............................18
Calling up the Digital Owner's Manual ..........18 Genera
l notes............................................. 19
Pr otection of the environment ......................19
Ta ke -ba ckof end-of-life vehicles ...................19
Mercedes-Benz Genuine Parts ......................20
Owner's Manual ............................................ 21
Operating saf ety .......................................... .21
Declaration of Conformity ............................ 23
Diagno stics connection ................................ 27
Qualified specialist workshop ....................... 28 Ve
hicle registration ....................................... 28
Cor rect use of theve hicle ............................29
Information on the REA CHregulation ........... 29
Implied warranty .......................................... .29
QR code forre scue card ...............................29
Data storage .................................................30
Copyright ...................................................... 32 Occupant saf
ety......................................... 33
Re stra int sy stem ...........................................33
Seat belts ..................................................... 35
Airbags ......................................................... 40
PRE-SAFE ®
sy stem ....................................... 47
Safely transporting children in theve hi‐
cle ................................................................49
No tes on pets in theve hicle .........................73 Opening and closing
.................................. 74
Ke y ................................................................ 74
Doo rs............................................................ 78
Load compartment ....................................... 83
Side windo ws............................................... 88
Sliding sunroof ............................................. 92
Ro ller sunblinds ............................................ 97Anti-theft pr
otection ................................... 100 Seats and
stowing ................................... 103
No tes on the cor rect driver's seat posi‐
tion ............................................................. 103
Seats .......................................................... 104
St eering wheel ............................................ 11 3
Easy entry and exitfeature .......................... 11 4
Operating the memory function .................. 11 5
St ow age areas ............................................ .116
Cup holders ................................................ 13 2
Ashtr ayand cigar ette lighter ...................... .134
Soc kets ....................................................... 13 5
Wi reless charging of the mobile phone
and connection with theex terior aerial .......1 37
Fitting/removing thefloor mats ................. 13 9 Light and sight
.......................................... 141
Exterior lighting ........................................... 141
Interior lighting ........................................... 14 9
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 151
Mir rors ........................................................ 15 5
Operating the sun visors ............................. 15 82
Contents

Climate control
........................................ 15 9
Overview of climate contro l systems ..........1 59
Operating the climate control sy stem ......... 16 0 Driving and pa
rking .................................. 171
Driving ........................................................ 171
DY NA MIC SELECT switch ........................... 186
Au tomatic transmission .............................. 188
Fu nction of the 4MATIC .............................. 19 3
Re fuelling .................................................... 19 3
Pa rking ...................................................... .199
Driving and driving saf ety sy stems .............2 08
Tr ailer hit ch................................................. 275
Bicycle rack function .................................. 279
Ve hicle towing instructions ........................ .281 Instrument Display and on-board
compu ter.................................................. 283
Instrument display overview ...................... .283
Overview of the buttons on thesteering
wheel ..........................................................2 84
Operating the on-board computer .............. 285
Setting the design ...................................... 286
Setting the area for additional values ........ .287 Overview of displa
yson the multifunc‐
tion display .................................................2 87
Ad justing the instrument lighting ............... 288
Menus and submenus ................................ 288
Head-up Display ......................................... 295 LINGU
ATRO NIC ......................................... 297
No tes on operating saf ety .......................... .297
Operation ................................................... 298
Using LINGU ATRO NIC ef fectively ............... 300
Essential voice commands .......................... 301 MBUX multimedia sy
stem ....................... 317
Overview and operation .............................. 317
Sy stem settings .......................................... 353
Fit & Healt hy............................................... 362
Na vigation .................................................. 367
Te lephone .................................................. .410
Online and Internet functions ..................... 442
Media ..........................................................4 51
Ra dio .......................................................... 459
TV ............................................................... 462
Sound ......................................................... 470 Maintenance and care
.............................474
ASS YST PLUS service inter val display ........ .474
Engine compartment .................................. 475
Cleaning and care ...................................... .483 Breakdown assi
stance ............................ 493
Emergency ................................................. .493
Flat tyre ...................................................... 495
Battery (vehicle) ......................................... 502
To w- starting or towing away ....................... 507
Electrical fuses ............................................ 512 Wheels and tyres
...................................... 516
No tes on noise or unusual handling char‐
acteristics .................................................. .516
No tes on regular lyinspecting wheels and
tyres ............................................................ 516
No tes on snow chains ................................ .516
Ty re pressure .............................................. 517
Wheel change ............................................ .526
Emergency spa rewheel .............................. 536 Contents
3

1
Steering wheel gearshift paddles →
191
2 Combination swit ch →
14 3
3 DIRECT SELECT le ver →
188
4 Media display →
317
5 Climate cont rol sy stems →
16 0
6 PASSENGER AIR BAG indicator lamps →
45
7 Control panel forth e MBUX multimedia sys‐
tem →
317
8 Haza rdwa rning lights →
14 4
9 Glovecompa rtment →
11 8
A Stow age compartment →
11 7
B Control knob forvo lume and switching sound
on/off →
317
C Switches the MBUX multimedia sy stem
on/off →
317
D Active Parking Assist →
261
E ESP®
→
211
F Touchpad →
321 G
ECO start/ stop function →
183
H Manual gearshifting (permanent setting) →
191
I Sets theve hicle le vel →
24 4
J DYNA MIC SELECT switch →
187
K Start/ stop button →
172
L Control panel forth e MBUX multimedia sys‐
te m (s teering wheel) →
284
M Adjusts thesteering wheel →
11 3
N Control panel for:
On-board computer →
284
Cruise contro l orvariable limiter →
224
Ac tive Dis tance Assi stDISTRONIC →
230
O Diagno stics connection →
27
P Unloc ksthe bonn et →
476
Q Electric pa rking brake →
205
R Light switch →
141 At
aglance – Cockpit 7

1
QR code for accessing there scue card →
29
2 Safetyve sts →
493
3 Buttons forth e SOS emer gency call sy stem
and breakdown assis tance →
438
4 Tocheck and top up operating fluids →
541
5 Totow- start and tow aw ay →
508
6 Flat tyre →
495
7 Starting assis tance →
506
8 Haza rdwa rning lights →
14 4 9
Fire extinguisher →
495
A Fuelfiller flap with instruction labels for tyre
pressu re, fuel type and QR code for accessing
th ere scue card →
19 3
B Totow- start and tow aw ay →
508
C Warning triangle →
494
D TIREFIT kit →
497
E First-aid kit (so ftsided) →
494 At
aglance – Emer gencies and breakdowns 17

Calling up
the Digital Owner's Manual
Multimedia sy stem:
4 © 5
Info 5
Owner's Manual 5
Õ The Digital Owner's Manual describes
the func‐
tion and operation of:
R theve hicle
R the multimedia sy stem #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sea rchfo rke ywords in order tofind
qu ick answers toquestions about the opera‐
tion of theve hicle. R
Quick start: find thefirs tst eps towa rds set‐
ting up your vehicle.
R Tips: find information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Messages: recei veadditional information
about the messages in the instrument dis‐
pla y.
R Bookmarks :ga in access to your personally
sa ve d bookmar ks.
R Language: select the language forth e Digital
Owner's Manual.
Some sections in the Digital Owner's Manual,
e.g. warning no tes, can be opened and closed.
Ad ditional methods of calling up the Digital
Owner's Manual:
Di rect access: openthere qu ired con tent in the
Digital Owner's Manual bypressing and holding
an ent ryon theta b bar in the multimedia sys‐
te m: Instrument displa
y:call up brief information as
displ aymessa ges in the instrument clus ter.
LINGU ATRO NIC: call up via thevo ice control
sy stem
Global sear ch:call up sear chresults for con‐
te nts of the Digital Owner's Manual in the home
screen
Fo r saf etyre asons, the Digital Owner's Manual is
deactivated while driving.
% The Owner's Manual can also be found in the
Mercedes-Benz Guides App in all common
app stores. 18
Digital Owner's Manual

This jeopardises
the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Connecting equipment
tothe diagnostics con‐
nection can lead toemissions monitoring infor‐
mation being reset, forex ample. This may lead
to theve hicle failing tomeet therequ irements of
th e next emissions inspection during the main
inspection. Qualified specialist
workshop
Plug-in hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
A qu alified specialist workshop has the neces‐
sary special skills, tools and qualifications to
cor rectly car ryout any necessary workon your
ve hicle. This particularly applies tosaf ety-re le‐
va nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallations and
con versions R
workon electronic components
R vehicles with 48 V on-board electrical
sy stem (EQ boost tech nology): workon
high voltage components of the 48 V on-
board electrical sy stem
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data.
It is possible that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre. 28
General no tes

The co
mponents of there stra int sy stem can
be activated or deplo yed independently of
each other: Component De
tected deploy‐
ment situation
Fr ont seat belt ten‐
sioners Fr
ontal impact, rear
impact, side impact,
ro llo ver Re
ar seat belt ten‐
sioners Fr
ontal impact, rear
impact, rollo ver Driver's airbag, front
passenger airbag
Fr
ontal impact Knee airbag
Frontal impact Side airbag
Side impact
Wi ndow airba gS ide impact,rollo ver,
frontal impact The front passenger airbag can only be depl
oyed
in an accident if thePA SSENGER AIR BAG OFF
indicator lamp is off. If the front passenger seat
is occupied, make sure, bo thbefore and during th
e journe y,that thest atus of the front
passenger airbag is cor rect (/ page 45). &
WARNING Rick of burns from hot airbag
components
The airbag parts are hot af ter an airbag has
been depl oyed. #
Do not touch the airbag parts. #
Have a deplo yed airbag replaced at a
qu alified specialist workshop as soon
as possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident. Take this into account, partic‐
ularly if a seat belt tensioner is trig gered or an
airbag deplo yed.
If th e seat belt tensioners are trig gered or an air‐
bag is deplo yed, you will hear a bang, and a
small amount of powder may also be released:
R The bang will not generally af fect your hear‐
ing.
R Ingeneral, the powder released is not haz‐
ardous tohealth but may cause short-term breathing dif
ficulties topersons suf fering
from as thma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr eve nt brea thing dif ficulties. Seat belts
Pr
otection pr ovided bythe seat belt Alw
aysfast enyour seat belt co rrectly before
st arting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectly. &
WARNING Risk of inju ryor death due to
incor rectly fastened seat belt
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction sudden ly. Occ
upant saf ety35

&
WARNING Risk of inju ryor death when
additional restra int sy stems are not used
fo r persons with a smaller build
Pe rsons under 1.50 m tall cannot wearthe
seat belt cor rectly wi thout a suitable addi‐
tional restra int sy stem.
If th e seat belt is not worncor rectly, it can‐
not per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction sudden ly.#
Alw ays secure persons under 1.50 m
ta ll in a suitable restra int sy stem. &
WARNING Risk of inju ryor death due to
damaged or modified seat belts
Seat belts cann otprov ide pr otection in the
fo llowing situations:
R the seat belt is damaged, has been modi‐
fi ed, is extremely di rty, bleached or dyed R
the seat belt buckle is damaged or
ex treme lydirty
R modifications ha vebeen made tothe seat
belt tensioner, seat belt anchorage or
seat belt retractor
Seat belts may su stain non-visible damage in
an accident, e.g. due toglass splin ters.
Modified or damaged seat belts could tear or
fa il in theev ent of an accident, forex ample.
Modified belt tensioners may be depl oyed
unintentionally or not function as intended. #
Never modify the seat belts, seat belt
te nsioners, seat belt anchorages or
seat belt retractors. #
Makesure that the seat belts are not
damaged, are not wornand are clean. #
Alw ays ha vethe seat belts checked
immediately af ter an accident at a
qu alified specialist workshop. Mercedes-Benz
recommends that you use seat
belts which ha vebeen appr ovedfo ryo ur vehicle
by Mercedes-Benz. &
WARNING Risk of inju ryor death from
deplo yedpy rotech nic seat belt tension‐
ers
Py rotech nic seat belt tensioners that ha ve
been deplo yed are no longer operational and
are unable toper form their intended pr otec‐
tive function. #
Therefore, ha vedeplo yedpy rotech nic
seat belt tensioners immedia tely
re placed at a qualified specialist work‐
shop. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu alified specialist workshop
af te r an accident.
* NO
TEDama gecaused bytrapping the
seat belt If an unused seat belt is not fully
retracted, it
may become trapped in the door or in the
seat mechanism. #
Alw ays ensure that an unused seat belt
is fully retracted. Occupant sa
fety 37

*
NO
TEImpo rtant points toremember if
th e front passenger seat is unoccupied In an accident,
the components of the
re stra int sy stem may deploy unnecessarily
on the front passenger side if:
R There are heavy objects on the front
passenger seat.
R The seat belt tongue is engaged in the
seat belt buckle of the front passenger
seat and the front passenger seat is
unoccupied. #
Stow objects in a suitable place. #
Only one person should use each seat
belt at any one time. Depending on
the de tected accident situation,
th e window airbag on the front passenger side
may deplo y.The airbag is deplo yedre ga rdless of
whe ther the front passenger seat is occupied. Pr
otection bythe airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor death due to
incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐
te ctive function and deployment may even
cause fur ther injuries.
In order toavo idrisks, each vehicle occupant
must alw ays make sure of thefo llowing:
R Fasten seat belts cor rectly. Pregnant
wo men must take particular care to
ensure that the lap belt ne ver lies across
th e abdomen.
R Adopt the cor rect seat position and keep
as faraw ay as possible from the airbags.
R Obser vethefo llowing information. #
Alw ays make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information in particular:
R Before starting your journe y,adjust your seat
co rrectly; the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 103).
R Onlyhold thesteering wheel bythesteering
wheel rim. This allow sth e airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R Alw ayske ep your feet on thefloor. Do not
put your feet on the cockpit, forex ample. Occupant saf
ety41

Yo
ur feet may otherwise be in the deploy‐
ment area of the airbag.
R Ifch ildren are tr avelling in theve hicle,
obser vethe additional no tes (/ page 50).
R Alw aysstow and secure objects cor rectl y.
Objects in theve hicle interior may pr event an
airbag from functioning cor rectl y.Each vehicle
occupant must alw ays make sure of thefo llow‐
ing in particular:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side wall trim. In addition, no connecting cables,
tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deploy‐
ment area of an airbag. Alw ays comply with
th e accessory manufacturer's ins tallation
instructions and, in particular, the no tes on
suitable places for ins tallation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifi‐
cations tothe airbag co ver
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectly. #
Never modify the co ver of an airbag and
do not af fix objects toit. The ins
tallation location of an airbag is identified
by the AIRB AGsymbol (/ page 40). &
WARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt the deployment of the airbags integra‐
te d into the seats.
Consequentl y,the airbags cann otprotect
ve hicle occupants as they are designed to
do. In addition, the operation of the auto‐
matic front passenger airbag shutoff could
be restricted. #
You should on lyuse seat co vers that
ha ve been appr oved forth e cor respond‐
ing seats byMercedes-Benz. &
WARNING Risk of inju rydue tomalfunc‐
tions of the sensors in the door panelling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ling, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more. 42
Occupant saf ety