tow MERCEDES-BENZ GLC SUV 2020 Hybrid Owner's Manual

Symbols
........................................................ 4 Gener
alno tes... ............................................ 5
Oper ator's Manual ......... .................. ............... 5
Pr otect ing theen vironmen t... .........................5
Oper ating safety.............................................5
Qua lified speci alistwo rkshop .........................6
Cor rect useof theve hicle ...............................6
Limit edWarrant y............................................ 6
No teson plug-in hybrid oper ation ...................7
Dis conne ctingthehy brid system man‐
ually ................................................................8
Callin gup theDigit alOper ator's Manual ........ 9 Occupant
safety.... .... ................................. 11
Re stra int system .............................. .............1 1 Clim
atecontr ol........................................... 12
Con trol pan elove rview fordua l-zone
au tomatic climatecontr ol<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 12
Ov ervie wof thecon trol panel for3-zone
au tomatic climatecontr ol<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 12
Pr e-ent ryclimat econtr olvia Smar tKey ........ 13Pr
e-ent ryclimat econtr olat time of
dep artur e<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 14
Ac tivati ng/d eactiv ating immed iate pre-
ent ryclimat econtr ol<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> ........15 Ins
trum ent Disp layand on-b oard
com puter............ ......................... ................17
No teson theIns trument Displayand on-
boar dcom puter.............................. .............. 17
Fu nctio nof thepo we rdisp lay of the
electr icmo tor..... .............................. ............ 17
Fu nctio nof thepo we rme ter..... .................... 18
Dis play ing thepo we rme ter..... .....................1 8 Vo
ice Contr olSy stem ................................ 19
Ov ervie wof vehicle voice com mand s...........1 9 MBUX
multimedia system ......................... 21
Con figur ing settings forplu g-in hybrid
ve hicles ......................................................... 21
Fu nctio nsoftheener gyflow displa y.............2 1
Sho wing theener gyflow displa y...... .............2 1 Dr
ivin gand parking ................................... 23
Dr iving .......................................................... 23
DY NA MIC SELE CTswitc h... .......................... 25
Dr iving anddriving safetysy stems ............... 28
Re gener ative brak esy stem ........................... 28
Chargin gth ehigh-v oltagebatt ery... .............. 30
Re fuel ing...... ................................................ 38 Br
eakdo wnassis tance...... ........................ 40
No teson star tin gassis tance <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 40
Pe rm itted towing methods ........................... 40 Te
ch nical data............................................ 42
Oper ating fluids ............................................ 42
Ve hicle data... ............................................... 42
Tr ailer hitch <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 43 Di
spl aymes sagesand warning/indi‐
cat orlam ps................................................ 45
Displa ymessag es.........................................4 5
Wa rning and indic ator lam ps........................ 53 2
Contents

R
Sea rch: searchfo rke yw ords inorder tofind
qu ick answ ersto question sabout theoper a‐
tion oftheve hicle.
R Quick start:find thefirs tst eps towa rdsse t‐
ting upyour vehicle.
R Tips: find informa tionth at prepar esyoufo r
cer tain eve ryda ysituation swit hyo ur vehicle.
R Messages: recei veaddit ionalinf ormat ion
about themessag esintheins trument dis‐
pla y.
R Bookma rks:ga in acc ess toyour per son ally
sa ve dbookm arks .
R Langua ge:select thelanguag efo rth eDigit al
Oper ator's Manual.
Some sections intheDigit alOper ator's Manual,
e.g. warning notes, can beopened andclosed.
Ad diti onalme thods ofcal ling up the Digital
Ope rato r's Man ual:
Di rect access :open there qu ired con tent inthe
Dig ital Op erator' sMa nua lby pressing andhold‐
ing anent ryon theta bbar inthemultimedia
sy stem: Ins
trument Display:cal lup briefinf ormati onas
di spl aymessa gesin theins trument cluster.
Vo ice Contr olSy stem: callupvia thevo ice
con trol system
Global search:cal lup sea rchre sults forcon‐
te nts oftheDigit alOper ator's Manual inthe
home screen
Fo rsaf etyre ason s,theDigit alOper ator's Man‐
ual isdeactiv ated while driving.
% The Oper ator's Manual canalso befound in
th eMer cedes- BenzGuides appinall com‐
mon appstor es. 10
Generalno tes

%
Youcan also manuallyinc rease orreduce
th ere cup erati on indrive pr ogr am Î.
Ho wever,ECO Assistisavailable onlyin the
005B 0058 settin g(/ page29).
If th er eis no response to"Foo tof fth eacceler a‐
to r" prom pt3 ,th esegment swill remain white.
The eventwillbe sho wnfora shor ttime afte rit
has been passed.
If th eeve ntinvo lves ave hicle infront, thesym‐
bol will besho wningreen assoon asther eis a
re sponse to"Foo tof fth eacceler ator" prom pt
3 .
If th esy stem does notint erve ne during the
eve ntahead, nothing will bedispla yed. The sys‐
te m ispass ive.
Sy stem limit s
EC OAs sis tcan function evenmor epr eci sely if
th ero uteis adher edtowhen routeguidan ceis
act ive. The basic function isalso available with‐
out active ro uteguidan ce.Notall informat ion
and traffic situ ations canbefore seen. Thequal‐
ity depen dson themap data. EC
OAssis tis onl yan aid. Thedriver isresponsi‐
ble forke eping asaf edis tance from theve hicle
in front, forve hicle speed andforbr aking in
good time. Thedriver mus tbe ready tobrak eat
all times irre spectiv eof whe ther thesy stem
int erve nes.
The system maybe impair edorma yno tfunc tion
in thefo llo wing situat ions:
R Ifvisibilit yis poor (e.g.duetoinsuf ficie ntillu ‐
mina tionofthero ad, high lyvariable shade
con dition s,rain, sno w,fogor hea vyspr ay).
R Ifth er eis glar e(e. g.from oncom ingtraffic,
di re ct sunli ght orreflect ions).
R Ifth er eis dir ton thewindshield inthevicin‐
ity ofthemultifunc tioncamer aor thecamer a
is fogg ed up, damag edorobscur ed.
R Iftraf fic sig ns areha rd todiscer n(e.g. dueto
dir t,sno wor insuf ficie ntlighti ng,orbeca use
th ey areobsc ured).
R Ifth einf ormation onthena vig ation system's
digit almap isincor rect, insu fficien tor out of
dat e.
R Ifth esigns areambiguous, e.g.traf fic sig ns
in roadw orks orinadjacent lanes. Displa
yingECOAssis t On-
boar dcom puter:
4 DriveA ssist Oper
ation ofthehap ticacceler ator ped al The
hapticacc elera torpeda lfe atur esan addi‐
tio nal poin tof resis tance tohelp youdr ive full y
elec tricall y.
Charact eristic sof theadditional pointofresis t‐
ance:
R Itis only available indrive pr ogram Î.
R Itind icat esthemaximum available electric
per form anc e.
R Itis used when theelectr icmo tor(PO WER)
po we rdisp lay is full . Fu
nction ofthero ute-base doper ating-mode
st ra tegy In
drive pr ogr ams A and;, dataon the
planned routear eanal yzedwhen routeguidan ce
is act ive. 24
Driving and parking

The
chargin gcable shouldbe stowe dand held in
place inthebag prov ided inthetrunk ofthe
ve hicle. Ov
ervie wof thech argin gcabl eco ntr olpanel The
chargin gcable control pane lsho wsthecur‐
re nt status ofthech argin gpr oce ss. 1
POWE R:suppl yvo ltag eindic ator
2 CHARGING :ch argin gpr oce ssind icat or
3 TEMPE RATURE :te mp eratur econ trol indica‐
to r
4 FAUL T:protect ion and control system indica‐
to r PO
WER 11
Suppl yvo ltag e
indicat or Meaning
Light sup whit eT hesupply voltag eis
con nected. CH
ARGIN G 22
Char ging proc‐
ess indicat or Meaning
Flashes green Thehigh-v oltagebat‐
te ry isch argin g. TEM
PERATURE 33
Temp eratur e
contr olindica tor Meani
ng
Lights upredT hegreen LED
fl ashes simultane‐
ou sly: overtemp era‐
tur e– th ech argin g
per form anc eis
re duced.
The green LED does
no tflash: overtemp er‐
atur e– th ech argin g
pr oce ssisstopped.
Flashes redO vertem per atur eat
th emains plug–th e
ch argin gpr oce ssis
st opped. Dr
iving andparking 33

Indicat
orlam p4 firs tflashes orang eand
th en green assoon asthehigh-v oltagebat‐
te ry isbeing charge d.
If th ech argin gcable iscon nectedto theve hicle,
th eengine cannotbe star tedand theve hicle
canno tbe mo ved.
At thest ar tof thech argin gpr oce ss,thech arg‐
ing side issho wnintheins trument clusterwit ha
ch argin gpr edic tion.The chargin gpr edic tion
eit her refers to thepr edict edcharge leve lat the
se tdepar turetime, orthetime atwhic hth e
high-v oltagebatt erywill befully charge d. Ending
thech argin gpr oc ess #
Press and hold button2 onchargin gcable
con nector3 and remo vechargin gcable
con nector3 from vehicle socket1.
% Ifth ech argin gcable connectoris bloc ked,
con tact aqu alif ied spec ialistwo rkshop. #
Char ging atamains socket(mo de2):di s‐
conne ctthemains plugfrom themains soc
ketand stow thech argin gcable safelyin
th eve hicle. #
Close thesoc ketco verand thesoc ketflap. Re
fueli ng Depr
essur izingthefuel tank Re
quirement s:
R The vehicle isunloc ked.
Yo umus tfirs tde pres su rize thefuel tank by
pr essing thebutt onbef oreth eve hicle canbe
re fuel ed.
Obser vetheno teson refuel ingintheve hicle
Oper ator's Manual andtheno teson oper ating
fl uids (/page42). 38
Drivin gand parking

No
teson star ting assistance
Obse rveth einf ormation onstar tin gassis tance
in theve hicle Operator's Manual.
If yo ur vehicle hasbeen star tedwit hstar tin g
assis tance, itma yno tbe possi ble to use the
electr icdrive fo rapp roxima tely 30 minu tes.
St artin gassis tance isno tconsi deredto be a
nor mal oper ating condition .
Jum per cables andfurther information rega rding
st ar tin gassis tance canbeobt aine dat anyqu ali‐
fi ed specialis two rkshop. Pe
rm itted towing methods
Mer cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms. *
NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Obser
vetheinf ormation ontowing andtrans‐
por tingth eve hicle intheve hicle Operator's
Manual.
Pe rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Plug-in hybrid vehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock. 40
Breakdo wnassis tance

Onl
ytranspor tingisper mitt edinthefo llo wing
situat ions:
R The multif unction displa yis no two rking
or
R The á displa ymess ageappear s
Ex cep tion: ifth eve hicle islocat edinadang er
zone, itcan bereco veredfrom thedang erzon e
despit eth edispla ymessag eor thedispla yno t
wo rking.
It mus tno tbe towe dfur ther than 164ft (50 m)
wit hbo th axle son thegr ound. Atowing speed of
6 mp h(1 0 km/h) mustno tbe exc eeded. Beyond
th ese limits, onlytra nspor tingisper mitt ed. Br
eakdo wnassis tance 41

Pe
rm issible trailer load The
tongu ewe ight isno tinc luded intheto wing
capac ity.
Missi ngvalues werenotav ailable atthetime of
going topress.
Pe rm issible towing capacit y,brak ed (at a
minim umstar t-of fgr adeabi lityof12%) Model
Perm issible towing
cap acit y,brak ed
GL C350 e4MA TIC Pe
rm issible towing capacit y,unbr aked Model
Perm issible towing
cap acit y,unbr aked
GL C350 e4MA TIC Maximum
tongue weight *
NO
TEDama gecau sed bythetrailer
comin gloose If
th eto ngu ewe ight used istoolow, the
tr ai le rma ycome loose . #
Theto ngu ewe ight mustno tbe belo w
11 0.2 lbs(50 kg). #
Use ato ngu ewe ight that isas clo seas
poss ibletothemaximum permissible
to ngu ewe ight . Missin
gva lues werenotav ailable atthetime of
going topress.
Maxim umtongue weight Model
Maximum
to ngue
we ight
GL C350 e4MA TIC Pe
rm issible rear axle load (traile roper ation ) Miss
ingvalues werenotav ailable atthetime of
going topress.
Axle load Model
Axleload
GL C350 e4MA TIC 44
Tech nica lda ta

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Charging FaultChange
Charging ModeSeeOpera-
tor's Manual *T
hechargin gpr oce sscan notbe star teddue toamalf unction. #
Con sult aqu alif ied spec ialistwo rkshop.
Not Possible toUnlock
Charger CableSee Opera-
tor's Manual *T
hechargin gcable connectorcanno tbe remo vedfrom thech argin gst atio n'ssoc ket. #
Pres sth eEME RGENC YOFF switchon thech argin gst atio n.
If th ech argin gcable connectorcanno tbe remo vedaf te rth at: #
Requestser vice personn elfrom theoper ator ofthech argin gst atio nvia theemer gency callbu tton attached to
th ech argin gst atio nor theemer gency callnum bers.
00E5 Charg erCable Connected *Y
oucann otpull away while thech argin gcable iscon nected. #
Disc onnect thech argin gcable from theve hicle (/page38).
á
Towing NotPermitted See
Operator's Manual *T
hehybrid system ismalfunct ioning. #
Have theve hicle transpor tedonl yusing atranspor teror trail er (/ page40). 48
Displa ymessa gesand warning/ indic ator lam ps

Immedia
tepre-en try climat econ trol .....1 5
Pr e-ent ryclimat econtr olat dep ar‐
tur etime <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011>14
Pr e-ent ryclimat econtr olvia Smar t‐
Ke y.............. .......................................... 13
Re ar oper atingunit ................................ 12
Re frig er ant filling capac ity.............. .......4 2
Se tting theair distribution ..................... 12
Se tting theair flow <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 12
Se tting thete mp eratur e........................ 12
Swi tching there ar wind owdefr oster
on/of f....................................................1 2
Coolant (engine)
Fillin gcapac ity...................................... 42
Cooling see Climat econ trol
Cr uise contr ol
Max imum designspeed .................. .......2 5 D
Deale rship
see Qualified speci alist wo rkshop
De tac hing thech argin gcabl e
see Plug-in hybrid oper ation Digital
Operator's Manu al.......................... 9
Displa ymessag es
ò Acous ticPresence Indicator
Inoper ative............................................ 49
00E5 ChargerCa ble Connect ed...... ...... 48
00D7 Engine willno tre star tSer vice
re qu ired .................................................5 1
00D7 High-Volt. Bat. Overheat ed
St op, everyo ne getou t,ou tdo orsif
po ssi ble. ........... .....................................49
003B Inoperati ve Char geHV Batt ery ..... 46
003B Inoperativ eHig h-Vo ltag eBat ‐
te ry Char gingNo tCom plete <0011001100110011001100110011001100110011001100110011001100110011
00110011> 46
00D7 Malfunction Service Required .......5 1
0080 Malfunction ..................................5 0
00D7 Malfunction ..................................5 0
00B4 Please WaitDepr essur izingTa nk ..51
003B Pre-ent ryClimat eCon trol via
Ke yAv ailable Again AfterEngine Start.. 46 003B
Pre-e ntry Climat eCon trol via
Ke yIn operativ eHig h-vo ltag eBat tery
Lo w ..... ...................................................4 7
0080 Reduced Drive Sy stem Per‐
fo rm anc eSee Oper ator' sMan ual.......... 50
0075 SRSMalfun ction Service
Re quired ................................................ 45
00B4 Tank isDep ressur ized Ready
fo rRe fuel ing .......................................... 52
00B4 Tank Ventil ation Malfunctio n
Ser vice Required ...................................5 2
á Towing NotPe rm itted See
Opera tor's Manua l..... ............................ 48
"Electr ic"Drive Pr ogr am Current ly
Un available ............................................ 49
Char gingFa ult Chan geChar ging
Mode SeeOperat or'sMan ual................ 48
Char gingMode Currently Unavailable
Tr yAg ain orChan geChar gingMode .....4 7 Inde
x57